Windows 8 and fingerprint

hello
i installed windows 8 for my laptop HP DV5-1299ee and now my built in fingerprint doesn't work
i need the suitable program for this problem ASAP

Hi,
Did you run the upgrade assisstant before making decision ? Did you check the support site:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3877247
Please try the following program:
http://stanley.thepharmacopedia.com/2012/12/07/validity-fingerprint-sensor-driver-windows-8-windows-...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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I install window 8 and Unfortunatly all drive format. And all drive mix, now i have only 1 DRIVE C. I want Bit locker Drive's data Back

Last sunday i install a window 8 and this window format my all drive & make it 1 drive (DRIVE C). Before all of this i have 5 drive in different size with 1 Bitlocker protect drive.
So i try data recovery software to recover my data. i got back all my data without that ( bitlocker ) protected drive.
so please guys help me how can i get back data from bitlocker protected drives.
please please help me.

Hi,
I sorry for your experience, but there is no way to recovery the data encryped by BitLocker untill now.
BitLocker is designed to make the encrypted drive unrecoverable without the required authentication. When in recovery mode, the user needs the recovery password or recovery key to unlock the encrypted drive. Therefore, we highly recommend
that you store the recovery information in AD DS or in another safe location.
Please refer to the link below for the statement:
http://technet.microsoft.com/de-de/library/ee449438(v=ws.10).aspx#BKMK_RecoveryInfo
Roger Lu
TechNet Community Support

A hardy ghost of Firefox is apparently running in my computer and I am unable to open Firefox, even after Window restarts and an uninstall/re-install. How do I find and fix this problem?

What happened first is Firefox was revving and using most of my CPU, ultimately "not responding" too easily and for too long, so I closed it in order to reopen it, but Firefox remained running in background (Task Mgr, Processes) after closing, continuing to use almost all my CPU, so I ended the process in Task Mgr.
When I went to re-open it, window opened and told me Firefox could not be opened because another "instance"(?) was still running, to close it or restart Windows. I couldn't close it because I already closed it AND ended the process, so I restarted Windows.
When I tried to open Firefox, I got the same pop-up. I think I restarted Windows one more time, and then uninstalled Firefox, except for my personal settings (in order to save the bookmarks, which I couldn't find in the Firefox folder in Program Files (only Favorites, which were not my bookmarks; I later wondered if they were part of the Firefox add-on "Add This" --??).
I then uninstalled Firefox and re-installed it. When I tried to start the newly re-installed program, I had the same pop-up telling me Firefox was already running and to close it or restart Windows.
I searched my computer folders for anything that might help, did a Search of the computer for "Firefox", and was given some Firefox folders and if they weren't from the new re-install, I deleted them. One thing I noticed was that the program folder did NOT have the program (Firefox.exe) icon to start Firefox.
I uninstalled Firefox and had to resort to using Internet Explorer, which I do NOT like. My rich library of bookmarks are who knows where.
I don't know if this is related, but in searching my computer's Administrative Services and Component Tools (and the like) hoping to find something that would help me fix Firefox, I inadvertently learned that "MMC could not create the snap-in. The snap-in might not have been installed correctly. Name: .NET Framework 1.1 Config."
Please help me get Firefox back and figure out what is going on in my computer that led to this. I am a basic user and not techno-computer saavy, so if anyone can help me with this, please give me step-by-step bonehead instructions.
Thank you so much for any help you can offer!

Make sure that Firefox is set as the default browser.
*http://kb.mozillazine.org/Default_browser
*https://support.mozilla.org/kb/How+to+make+Firefox+the+default+browser
*https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work

I am on windows 7 and I upgraded to 10.0.2 and now it will not open. I have removed firefox completely and uploaded it again and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version and once again nothing.

I am on windows 7 and I upgraded to the newest verison of firefox and now it will not open. I have removed firefox completely and uploaded it again and that did not work. I then made sure it could get through my firewall and that did not work. So my latest attempt I removed firefox 10 again and uploaded the beta version hoping that would do it and once again nothing. It will not open at all. Please help - is there a live chat or a number to talk to someone at Firefox?

I think when uninstalling you may also have to choose (tick) to delete the preferences and other personal data like the bookmarks, stored passwords etc. to erase completely. If you are installing afresh, please try right-clicking on the file and '''Run as administrator''' to install. And when uninstalling, please also make sure choose to delete all data and also manually delete any '''Mozilla''', '''Mozilla Firefox''' or '''Firefox''' from %appdata%, %localappdata% and %programfiles%. You can open a location by typing for eg. %appdata% in the '''Run''' box (Windows key + R). You may also have to check the '''VirtualStore''' folder in %localappdata%. Files in the VirtualStore can be problematic. I think a clean installation may help.
[https://www.mozilla.org/en-US/firefox/new/ Firefox]
[http://kb.mozillazine.org/Installation_directory Installation Folder]
[http://kb.mozillazine.org/Profile_folder Profile Folder]
Please note that using system restore would usually damage the Firefox installation.

I brought my itunes library onto a mac from a windows machine and now i have two separate libraries. How can I merge them?

I moved to Mac from a Windows machine where I had downloaded all of my CDs into iTunes. When I got my Mac it only put my purchased items into my library. So I merged my windows library and it created a whole new user account with that on it. I now have two libraries and can only sync music with one account or I lose all of my imported CDs. Help! How do I merge them.

The easiest way is to get both computers on your home network and copy the files over the network. It's easier than you think
Check this earlier thread:
[How do I move my itunes library to new computer|http://discussions.apple.com/thread.jspa?messageID=7937172&#7937172]
That thread mentions Target Disk Mode, which won't help moving from a PC to a Mac. But you can use file sharing to copy the files.
As the articles all say: don't forget to de-authorize your PC before you get rid of it.

Blue screen and restart / ThinkPad T40 2373-94G Windows 7 and 32MB ATI Radeon 9000

Hello !
I'm having a lot of trouble with video driver for windows 7 for ati radeon 9000.
There is no driver for windows 7 and I tryed with driver for winXP, ... etc and didnt find any solution .
Actually driver for windows xp actually works on windows 7, but as soon as I tried to open any application or game I got blue screen with error and computer reboots...
Thank you for any information or solution !
My computer is :
Product: ThinkPad T40 2373-94G [change]
Operating system: Windows 7 [change]
Original description: P M 1.6GHz, 512MB RAM, 80GB 4200rpm HDD, 14.1 SXGA+(1400x1050) TFT LCD, 32MB ATI Radeon 9000, 16x10x24x/8x CD-RW/DVD(slim), Bluetooth/Modem, 1Gb Ether, Intel 802.11b , Sec Chip, UltraNav, 9 cell Batt, WinXP Pro

Welcome to the forum!
As I'm sure you know by know, your GPU is not supported in W7.
That being said, take a look at this thread:
http://forum.thinkpads.com/viewtopic.php?f=57&t=77964
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

My new 8th gen iPod nano is 'not recognized' by my computer. My computer runs on Windows 7, and I've installed and updated the latest versions of itunes etc, but still to no avail! I've tried different usb ports, troubleshooting...

My computer runs on Windows 7, and I've installed and updated the latest versions of itunes etc, but still to no avail! I've tried different usb ports, troubleshooting, etc... But it still says "One of the USB decuces arrached to this omputer has malfunctioned and windows does not recognize it".
The iPod is brand new, sent to me by Apple as part of the 1st gen replacement programme. I've been using the cable that came with the 1st gen iPod (I bought the first gen second hand) It always worked on my computer with the 1st gen iPod. So I was wondering, do you think I need to replace my cable in order for my PC to recognize my iPod or is it something else?
Thanks

Try a different cable. And are you connecting directly to your computer or through a USB hub?

Ipod not recognized by windows, itunes, and will not charge with pc.

yesterday, when i went to sync some new music onto my 1gen nano, it did not work (duh). i plugged it in 3 times:
-1st, it displayed the "do not connect screen" for one second, and itunes flashed the screen it shows when your ipod is connected, but then the ipod disconnected itself after that one second.
-2nd, windows gave me a message saying the hardware could not be recognized.
-3rd, nothing at all happened, as has been happening each time i try to plug it in since then.
i've done the 5 R's .. and i've tried all the suggestions shown on posts that sound like mine, including these: Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes 7 doesn't recognize the iPod.
my ipod will charge when plugged into a wall charger, and it plays normally. also, my brother's ipod (2nd gen nano) is recognized by windows/itunes.

Hello
I have been having nearly the same problem as Crashcup for the past month. Differences being I am operating with Windows Vista and my iPod is a 160GB Classic. I have gone through all the steps in the troubleshooting documents to no result. I attach my iPod and it is not recognized by Windows, iTunes or even in Device Manager. Not even as an "Unknown Device".
I know there is nothing wrong with the USB ports as two different external hard drives and a video game controller work perfectly fine through them. Same goes with the iPod itself; it continues to play and function normally, and is recognized by a charging device completely separate from my laptop. Just when attached to the computer there is no sign of it.
I am very frustrated that there is no further instruction with regard to what to do with an iPod Classic (as referred to by Crashcup: "...it says to take a photo with an iPhone, or a screenshot with an iPod touch or iPad. WHAT ABOUT THE IPOD CLASSIC????)
Any help would be much appreciated.l=

I upgraded to 10.5.0.142 on windows 7 and I can no longer add any music to my libraries

I upgraded to 10.5.0.142 on windows 7 and I can no longer add any music to my libaries.
It makes a notification sound, but there is no message, and it just doesn't do anything.
How frustrating. Considering apple make excellent products, iTunes is terrible.

I find a way to add music.
Make sure iTunes is closed.
Go to the song file on your computer. If the file has the little black musical iTunes symbol as its icon, just double click the file. It should open up in iTunes and stay in you library.
If the little black musical iTunes symbol isn't next to the file, right click the file and go to "Open With" and then click on "iTunes". It should open up in iTunes and stay in your library.
Yeaaa its the long way but that's the only way for now, unfortunately.

Windows 7 and Windows 8 Driver Availability Chart for Creative's products

Hello Everyone,
There is a Knowledge base article that contains the Windows 7 and 8 Driver Availability Chart for Creative's products.
Thank you.
Mod Notes: Updated the link and include Windows 8.

For Windows 7
To run the Hardware and Devices troubleshooter in Windows 7, follow these steps:
Open the Hardware and Devices troubleshooter by clicking the Start button , and then clicking Control Panel.
In the search box, enter troubleshooter, and then click Troubleshooting.
Under Hardware and Sound, click Configure a device.

Windows 7 and Windows 8 in the same computer

I have HP Pavilion HDX9300 with two hard discs. I have installed Windows 7 in och of them and Windows 8 in the other. Both W7 and W8 works when the disc is placed in one of the discplaces but not in the other.
If I want to change from W7 to W8 I thus have to change place for the hard disc. My desire is to change from W7 to W8 without changing places for the harddiscs. Is it possible? If so, how do I do?

I believe the second hard drive bay in the HDX9300 is not bootable. You need to load Windows 8 on the same hard drive as Windows 7 as a dual boot.
http://www.extremetech.com/computing/143380-how-to-dual-boot-windows-8-and-windows-7
You could then use the second drive as storage accessible to both operating systems.

Windows 7 and blinking cursor issue...

(Just an FYI...I originally posted this in the MBP forum because I didn't realize there was a bootcamp forum)
I recently had my computer repaired through AppleCare. They replaced the logic board, top cover, a connector and battery. When I first got the computer back, I turned it on, booted to the Mac partition, everything was good. I then booted to Windows with the Bootcamp partition and everything was good. Even the stuff I had open before the damage were still up. I shut it down, boxed everything up and didn't touch it until I got home.
When I got home, I booted up Windows 7 and now all I get is it boots to a black screen with the cursor. I ran the repair utility, tried safe mode and it says no errors are found, however, it still won't load. I haven't figured out why it booted up the first time I got the computer back but now it won't do anything. I never got a chance to back everything up because my computer was damaged from liquid damage, but I can still see all the files on my Bootcamp partition through finder from the Mac side.
I don't know exactly why it's doing this or what to search to find an answer to the problem. When I first got my MBP, I installed Windows 7 through and upgrade disc from my job, so I don't know what my next steps should be.
Other steps:
Tried WinClone to copy the drive and it gave me an error message on the log.
Tried to run system repair several times and it came back with no errors. Same for memory diagnostic tool. Everytime I run the repairs, it finds no errors but still boots up to the black screen with cursor. Ugh, this is so frustrating.
Right now I have most of my files backed up on my external drive, but I still want to find a way to clone the drive and then it looks like my only choice is to do a clean install. How do I do that? Someone else set up the partition for me when I got my computer, so I don't know how to remove the version of Windows 7 to do a clean install or if I have to start messing with the partition. I only have an upgrade disk.
Any more thoughts? I thought about calling AppleCare but I doubt they'd help since it's Windows 7, but it was not doing this before the repair. I guess I'm lucky I still have access to the files.

Leeopard huh?
You need Snow Leopard w. 10.6.x to get 3.0.
If it works and no issues fine though probably the first time I have read someone did.
BC 2.2 was more about XP and some support for Vista.

Windows 8 and QuickVPN...

I have several laptops that are running Windows 7 and quickVPN very successfully... Now windows 8 comes along and I have 2 users that upgraded... And for 2 days they continued to work, but now they are getting the typical failure at the ping confirmation..."cannot verify network would you like to wait"....not verbatim. I have made sure that all the settings are the correct ie. IPSEC running, ports open, firewall is set correctly, correct rules are created... just like I had to do when windows 7 came out. I still cannot get it to connect. Does anybody have any ideas, or have any idea when Cisco is going to release a Windows 8 version of QuickVPN? All the hardware is the same and has been working well for years, different routers through the years but with a few tweeks along the way, using every OS from win98se-win 7.
Current setup:
router - RV110W (latest firmware version)
current OS versions - Win XP, Win 7(64), and Win 8(64) not currently functioning
All OS's are up to date with updates
All certificates are up date and in the right place
user names and passwords are created and have been functioning correctly in the past
Weather or I agree with the upgrade of these laptops or not it has been done and I have to make it work as soon as I can so any assistance would be great.

Hi Norm.
I´ve created a document with some tips about VPN, you could see it here:
https://supportforums.cisco.com/docs/DOC-29399
If this doesn´t resolve your problem and you need a quick answer, can you please reach out to our Small Business Support Center and open a Service Request to address this issue? One of our Engineers may be able to work with you and diagnose the root cause. You can find the appropriate contact information for SBSC in the below link.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
“Please rate useful posts so other users can benefit from it”
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

Could use help dual booting windows 8 and ubuntu 13.04

I have a Lenovo G580 with windows 8 + Ubuntu 13.04 installed. I've been trying to get Dual-boot to work for the past few hours with no success. I've been following this guide. After setting up the partitions similar to the ones in the guide i downloaded easyBCD on windows 8. I then added Ubuntu 13.04 to the grub menu. When i restart my laptop i get the menu with lenovo recovery, windows 8, and Ubuntu(not Ubuntu 13.04 like i labeled) when clicking Ubuntu it says windows failed to load, insert media for recovery. I can't do anything to access Ubuntu at this point. I don't know what it is i'm doing wrong but could use some help. Below are some pictures of the process. I'll post any needed info that i may have forgotten. When choosing OS it's in uefi mode.
partitions
OS's

I have a Lenovo G580 with windows 8 + Ubuntu 13.04 installed. I've been trying to get Dual-boot to work for the past few hours with no success. I've been following this guide. After setting up the partitions similar to the ones in the guide i downloaded easyBCD on windows 8. I then added Ubuntu 13.04 to the grub menu. When i restart my laptop i get the menu with lenovo recovery, windows 8, and Ubuntu(not Ubuntu 13.04 like i labeled) when clicking Ubuntu it says windows failed to load, insert media for recovery. I can't do anything to access Ubuntu at this point. I don't know what it is i'm doing wrong but could use some help. Below are some pictures of the process. I'll post any needed info that i may have forgotten. When choosing OS it's in uefi mode.
partitions
OS's

Problem dual booting Windows 8 and windows 7 G480

I bought new laptop g480 and it comes with windows 8 single language and I want to dual boot it with windows 7 Ultimate. So I create one partition 50 Gig using Minitool Partition Wizard, after that I boot into USB device ( I've bootable Windows 7 USB and already disable secure boot in BIOS). The process went fine until it ask me where to install the windows, so I choose the partition 50 Gig I created before but I get this message "Windows cannot be installed to this disk of the GPT partition style". Help me guys how to solve this problem, I've searched solution for this but non of them seems working for me. Step by step will be good for me. I hope to get quick reply for this because I've this problem since 2 days ago and never get solution .
Thank you.
Solved!
Go to Solution.

Hi @CharlyAR
I tried your solution before I posted the message here but it didn't work but then I give it try again and I manage to install the Windows 7 ultimate. Now my pc dual boot with windows 7 and windows 8 (windows 8 is the main OS).
p.s. This is important guys, if u want to make windows 7 bootable USB by following the tutorial on youtube it wont work if you pc/laptops is pure GPT (UEFI) because most of them using MBR to make the tutorial thats why it look easy and works for them, it's almost same but there's "add-on" with GPT mode. You have to make the windows 7 bootable USB in GPT (UEFI) mode or it wont let you install. I couldn't find tutorial for this GPT mode on youtube.
All I do is search my old DVD-RW and erase it and I follow the tutorial here, same what @CharlyAR told me
http://www.youtube.com/watch?v=z7rRsQGew28

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