Windows 8 and itunes can not detect itouch

I have windows 8 and itunes will not detect my itouch?   Any tips?

Chris CA, I am having the same problem. I actually just purchased a brand new laptop (w/ Windows 8 already installed) and had to download itunes latest version (ver. 11) and am having the same problems. As my itunes seems compatible with my Windows 8, my itouch device can not be recognized by itunes or in the "my computer" folder.
perhaps this more of a windows 8 issue and not an itunes issue?
PS, i have OS4 on my itouch, could this be a problem as well?
Thanks!
Petit

Similar Messages

  • My windows and iTunes is not detecting to my iPod.

    I'm having trouble loading my iPod onto my computer and iTunes. I reinstalled and reset several times, but it still didn't work. When I installed my iTunes with the CD, it didn't detect my iPod. When I plugged in my iPod, the wizard window popped up, and I tried to install it that way. Then while it's installing, a "Hardwar Installation" window comes up. It says, "The software you are installing for this hardware: USB Mass Storage Device has not passed Windows Logo testing to verify its compatibility with Windows XP", and I should STOP INSTALLATION. So, I do and the wizard says that I cannot install this hardware. I don't know what to do. Anybody have any ideas?

    Hi, I'm having a similar problem, except I didn't get a "Windows Logo Test" thing. Anyway, if it asks you that again, just say yes. The iPod should do no harm to your computer, seeing how you've connected it before. Some people think the problem w/ this is that a windows update blocks the iPod from working.

  • WAS UPDATING SPFTWARE ON MY IPHONE BUT ERROR 56 CAME UP WHEN I TRIED TO RESTORE ERROR 3024 CAME UP NOW ON THE SCREEN IS A SYMBOL OF THE CBLE AND ITUNES CAN NOT RESET IT CAN ANYONE HELP??

    I WAS UPDATING SPFTWARE ON MY IPHONE BUT ERROR 56 CAME UP WHEN I TRIED TO RESTORE ERROR 3024 CAME UP NOW ON THE SCREEN IS A SYMBOL OF THE CBLE AND ITUNES CAN NOT RESET IT CAN ANYONE HELP??

    You'll have to put your iPhone in Recovery Mode.
    Recovery mode
    If you've never synced your device with iTunes, or haven't set up Find My iPhone, you'll need to put your device in recovery mode. Then you'll restore your device as new or from a backup.
    This will erase the device and its passcode.
    Disconnect all cables from your device.
    Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.
    Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.
    Continue holding the Home button until you see the Connect to iTunes screen.
    If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.
    Click OK. Then restore the device.
    If your device doesn't go into recovery mode, try steps 1–4 again.

  • My iPhoto has crashed and will not load up my picture and iTunes can not find my photos.  Why?

    My iPhoto has creashed and will not load up my pictures and iTunes can not find my picture either.  Why?

    Tell us more please - so it is hard to guess what might have happened.
    What is your iPhoto version and your MacOS X version?
    What happened directly, before you could no longer open your iPhoto library?
    Did you install or upgrade software?
    Did you import new photos to your iPhoto library?
    Are other programs also behaving buggie?
    Did you move your iPhoto library to a new harddisk?
    Did you run other programs, that might have changes the iPhoto library?
    How full is your harddrisk? Could it be, that you are running out of disk space?
    Anything at all, that could give us a clue ...
    -- Léonie

  • My iphone charged but when it turns on does not continue charging also windows and itunes do not identify my iphone!!! please help

    My iphone charged but when it turns on does not continue charging also windows and itunes do not identify my iphone!!!
    please help

    Macafee security center is may be the culprit.
    Open Macafee then: select;
    Internet & Network > configure
    Firewall > Advanced
    Programm Permissions > scroll down to Itunes
    Highlight (click on)
    Then Grant full access to Itunes.
    APPLY then OK
    When you select store from Itunes you will need to register with Itunes.
    Try that or:
    Disable your firewall.
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
    3/12/2012
    If Someone Helped You, Click
    "This Helped Me"
    If Someone Solved Your Question, Click
    "This Solved My Question"

  • ITunes had an error while trying to update my iPhone 6+ and now the phone is bricked (and iTunes is not detecting it)

    So I tried Installing iOS 8.3 onto my iPhone 6+, updated iTunes to the latest version, 12.1.2, downloaded the update for the phone, connected my phone - it detected fine like it always does. When I tried installing, it went to about halfway or so and then iTunes said there was a problem updating the phone.
    The phone icon disappeared from iTunes and when I checked the phone it was giving the blank screen. I tried turning it off and on again... It showed the apple logo, and then the connect to itunes icon, but iTunes is not detecting it.
    Even if I take it out and put it back in again, even with the hard reset holding the home and power buttons. I'm running Windows 8.1. So far I've tried the hard reset, cleaning the connector pins, switching to a a different USB port, reinstalling iTunes, checking to see if the Apple Mobile Device software is up to date, even using a previous restore point in windows.
    The device makes a noise when it gets plugged in, indicating that it's being detected by the computer, but iTunes... nothing. And my phone is stuck on showing the connect to iTunes picture and it's bricked and unusable and I'm wondering why I even bothered with this stupid update.

    Most of the recent updates showed the connect to iTunes screen for a short time. But if the update was done with the iOS device connected to the computer running iTunes, the Connect to iTunes screen appeared only briefly then the update completed. If your iPhone didn't complete the update you will have to put the iPhone into Recovery Mode. Follow the steps very carefully in the link below. You might have to try several times to get your phone into Recovery Mode.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • Windows and iTunes do not recognize iPod

    Help! I have read everything in this forum and have not found the solution yet. I have the 30gb ipod video and I've had it for almost a month now and it doesnt work. I've tried the 5r's.. didnt do anything.. when i connect it to my laptop, it says its charging.. it also tells me that it would work better with a 2.0 usb, but according to the specs, it should still work with the 1.1 usb. Also, when i look at it in the device manager, it says "Location: Location 0 (iPod)" and "The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver." but when i try to reinstall them from the cd, it says they're not there.. i'm not the only one having this problem.. from all the posts.. is it possible its the cable? I dont have another computer to try it on.. HELP!

    Frustrated Mom,
    I am having the exact same issue. It all worked fine
    yesterday (the first day I used it) and now today
    there is no recognition on either
    computers...anywhere. I called the Apple S.O.S. line
    and they took me through all of the possible fixes.
    Nothing worked. In the end, they suggested that the
    iPod is faulty and I should send it in to have it
    repaired. I just got it yesterday so I will be
    calling MacMall back for an exchange, otherwise I
    just paid full price for a refurbished item. Not
    cool.
    Good Luck,
    Doug
    I had similar problems with my office Dell (Windows XP). My 60GB Video iPod works fine at home with my ibook, but when I first used with iTunes on this Dell I could only get it to intermitently recognize the ipod the first day. The next day the PC would recognize it was in the USB in that it showed up in the lower bar of devices to remove, and it would run the ipod service program and then start itunes (still does this) but it would not show up in itunes any longer or as a drive any longer in Mycomputer. On the other hand in an identical Dell in office nex to mine I was able to use it fine the last 3 days when it no longer worked on my office Dell.
    After some experimentation the fact that the iPod service runs when I put my iPod into the USB port and then runs iTunes shows the PC sees it. And I can eject it via the device eject icon on bar at screen bottom. I determined the reason the Dell in other office sees it while the one in my office no longer sees it in iTunes is likely due to the fact that I do not have administrative access to my PC and iTunes is not installed as my default application. The Dell next door has iTunes installed as default application for music and thus I have no problems.
    It shows my iPod is ok but the PCs (not my ibook) vary in response due to minor differences (such as not being default application for music in my case --at least that appears to be cause which I will test later when I get my itunes set as default application). You may want to look at issues with iTunes rather than the iPod being faulty?
    Russ Jacobson

  • My ipod classic turns on with apple logo then shuts off about 30 seconds later, when plugged in my windows and itunes will not recognize it.

    earlier my itunes told me that my files were corrupted and I needed to restore, so I did.  In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds.  If it is plugged in it will charge, but Itunes and Windows will not recognize it.  I have tried the menu + select shutoff multiple times with no change.  All it will say while it is charging is do not disconnect.

    The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
    Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
    So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself.

  • Windows and iTunes does not recognize

    yada, yada...
    I tried the Rs, but my new computer and iTunes does not recognize my shuffle. Can someone give me basic steps to correct this? Shuffle was previously 'synched' with another iTunes library and I don't want to erase my currently uploaded music. Help please!

    I don't know if this is the same problem, but I cannot get my I-pod Nano to sync or have I-tunes recognize it. It is a connector problem, and this is my second Nano to do it within nine months. Apple wants $32 to send it in to be repaired once again. I am irritated beyond belief. I took my Nano in to an IMAC store and they confirmed that it was a connector problem. They could not send it off nor repair or replace it though. So I've had two Nano's since Christmas have this problem.
    I would suggest that you try another device (shuffle) on your computer to ensure that it's not your computer (our other I-pods worked on the computer) and/or take it in to an IMAC store where they will see if it connects to one of their computers.
    Right now I think Apple products are basically crap...

  • Ipod was corrupted i restored it now windows and itunes does not recognize

    one day i plugged my 80g classic in to charge and sync. itunes diagnosed my ipod as corrupted and said please click restore,so i did now my windows computer and itunes does not recognize it at all i have a new 1g shuffle and it works fine. wat do i do with the classic cause i miss the space and it still turns on and everything. Help!!!! Please

    Start with these articles and see if that gets you anywhere...
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    http://docs.info.apple.com/article.html?artnum=305136
    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
    iPod missing in "My Computer" or in iTunes for Windows
    http://docs.info.apple.com/article.html?artnum=61711
    Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
    Putting iPod into Disk Mode
    http://docs.info.apple.com/article.html?artnum=93651
    Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
    http://support.apple.com/kb/TS1493
    Also this recent interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
    http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
    Cheers,
    Patrick

  • Windows and iTunes do not recognize my iPod..... HELP!!!!!!

    Hello!
    HELP PLEASE!!! Windows Vista and iTunes do not recognize my iPod!!   I dont understand why because everything went well for at least 2 weeks!!   But now, my Ipod only appears even more in my computer, so ITune do not recognize on.  
    I need your help before remove ITune and all Apple produces. This is what I do if I made a following Apple support but before mde this, I need your help for to see if there's something simple to try before.
    I'm open to any good suggestion!
    Thank you!
    Zazzz
    P.S. Sorry for my English, I do my best.... because i'm french.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Windows and itunes can now see my ipod!!

    Hi
    Chris... any anyone else interested
    I have managed to get my ipod to work with windows and itunes. but at a cost. some of my music and movies will not coppy back ontot he ipod and chkdsk of C:\ showed many errors in the itunes directory. these files worked previously so my conclusion is that updating has somehow corrupted files and ipod update software on the ipod itself.
    Heres what i had to do
    1. My pod was showing version 1.0 even though I had version 1.2 previously. this may have been due to the attempt at a re-set from advice given on the forum for trying to get reconnection (5R's) so i wanted to re-run updater.
    2. ipod updater (found in C:\program files\ipod) could not run due to previous topics posted (ipod ejected after 10 seconds without update and drive diappears from 'my computer'). so...I uninstalled itunes 7.2, and reinstalled itunes 6. To do this I had to rename my current library 'itunes 7.02 old' to avoid the 'itunes cannot continue to install as your library was created in a later version' error message.
    3. Itunes 6 still did not recognise itunes and kicked it off windows too just like before. The difference was however that this time running ipod updater from C:\program files\ipod\.... allowed it to update from the previous installer and this set the ipod back to version 1.1 but obviously during this process all items on the ipod were deleted. This update was allowed despite the drive not showing up in 'my computer'?
    4. plugging in the updated ipod opened itunes and at last the ipod icon appeared and the drive remained in windows. I updated to software version 1.2 and itunes 7.02
    5. I then went into c:\......my music\itunes and renamed the current library 'itunes' to '7.02' and my previously renamed 'itunes library 7.02 old' back to 'itunes'
    6. on restarting itunes my whole old library was reinstated.
    there were 68 problems and an empty 'movie' folder was seen as 'corrupt' by windows. CHKDSK on C drive removed any corruption. Everything else seems to be updating ok....my purchased games, movies, audio etc...
    So in summary if you are stuck in the loop of being unable to restore an old itunes due to having a new library or not being able to use the previous ipod updater to restore your ipod follow the steps above and all should be ok.
    this does not solve the cause however so any comments on what may have happened would be most appreciated.
    Matt/Alan

    Hey there MattSK123,
    Thank you for your question. It sounds like you are unable to see either of your devices in the sidebar of iTunes after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    If the issue is not resolved, I would next re install iTunes from either of the following articles depending on the version of Windows you have:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    Or
    Removing and Reinstalling iTunes and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • HT1212 I have forgotten my passcode for ipad and itunes is not "detecting a device in recovery mode."

    I have forgotten my passcode for ipad and itunes is asking passcode to be entered - even after following directions for computers not synced... multiple times, but iTunes is not "detecting a device in recovery mode."  What do I do now?

    DFU Restore
    This will very likley result in loss of data.
    Plug the iPhone into the computer.
    Ensure that it is running the latest version of iTunes and that it has access to the internet.
    Press and hold both the home and sleep/wake buttons for exactly eight seconds.
    Release only the sleep/wake button but continue to hold the home button for another five seconds.
    Let go of the home button, then look at the computer screen for an instructional popup.
    The popup should say "iTunes has detected a device in recovery mode. . .(etc)"  Click accept to all boxes and let iTunes download and install all of the latest device Firmware and Software.
    If no popup appears, repeat the above DFU instructions.  If you've never done a DFU, it may take about three attempts to get the timing right.

  • Ubuntu, Windows, and iTunes can't see my iPod. What can I do?

    I have an iPod 5g and i have been messing around with it and i discovered the problem of iTunesLock preventing me from accessing the iPod and putting itself back on. Well in a stroke of genius I deleted the Play Counts and iTunesLock files also trying to see if that would stop iTunesLock from reappearing every time i plug in my iPod.
    Now my computer (running Ubuntu 7.10) does not see it at all. Also windows does not see it, until i remove it then it says my iPod is corrupted, but when i connect it, iTunes denies any knowledge of seeing it.
    I tried to use this website to help and it did nothing for me.
    http://www.macworld.com/article/38851/2004/09/trubipod.html
    Right now when i turn it on it shows the "Connect to computer. Use iTunes to restore iPod."
    then it goes into disk mode. Strangely, even in disk mode neither windows nor Linux can see it.
    I went into the diagnostics menu and everything seems to check out fine.
    i know there is a .Trash-matthew file on the iPod and i have a great suspicion that if i can get on the iPod and see the hidden files then i could just put the file back.
    Also BIOS does see it so I don't think its completely bricked yet.
    I am using linux but I have access to Windows Vista. So I can work in either format.
    for those versed in Linux here are some commands and their outputs for you to use:
    This is the immediate output of dmesg
    [CODE]matthew@matthew-laptop:~$ dmesg | tail
    [ 4127.628000] scsi 9:0:0:0: Direct-Access Apple iPod 1.62 PQ: 0 ANSI: 0
    [ 4127.632000] sd 9:0:0:0: [sdb] 58605120 512-byte hardware sectors (30006 MB)
    [ 4127.632000] sd 9:0:0:0: [sdb] Write Protect is off
    [ 4127.632000] sd 9:0:0:0: [sdb] Mode Sense: 68 00 00 08
    [ 4127.632000] sd 9:0:0:0: [sdb] Assuming drive cache: write through
    [ 4127.632000] sd 9:0:0:0: [sdb] 58605120 512-byte hardware sectors (30006 MB)
    [ 4127.636000] sd 9:0:0:0: [sdb] Write Protect is off
    [ 4127.636000] sd 9:0:0:0: [sdb] Mode Sense: 68 00 00 08
    [ 4127.636000] sd 9:0:0:0: [sdb] Assuming drive cache: write through
    [ 4127.636000] sdb:
    [/CODE]
    This is the output of dmesg after it has been connected for like 5 or 10 minutes
    [CODE]matthew@matthew-laptop:~$ dmesg |tail
    [ 9694.884000] Buffer I/O error on device sdb, logical block 0
    [ 9775.112000] sd 19:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVEROK,SUGGESTRETRY
    [ 9775.112000] end_request: I/O error, dev sdb, sector 0
    [ 9775.112000] Buffer I/O error on device sdb, logical block 0
    [ 9853.396000] sd 19:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVEROK,SUGGESTRETRY
    [ 9853.396000] end_request: I/O error, dev sdb, sector 0
    [ 9853.396000] Buffer I/O error on device sdb, logical block 0
    [ 9933.328000] sd 19:0:0:0: [sdb] Result: hostbyte=DID_ERROR driverbyte=DRIVEROK,SUGGESTRETRY
    [ 9933.328000] end_request: I/O error, dev sdb, sector 0
    [ 9933.328000] Buffer I/O error on device sdb, logical block 0[/CODE]
    Realizing it wasn't mounted tried to mount it and got this response:
    [CODE]matthew@matthew-laptop:~$ sudo mount /media/sdb
    [sudo] password for matthew:
    mount: can't find /media/sdb in /etc/fstab or /etc/mtab[/CODE]
    I tried to fdsk it and got this:
    [CODE]matthew@matthew-laptop:~$ sudo fdisk /dev/sdb
    last_lba(): I don't know how to handle files with mode 40755
    You will not be able to write the partition table.
    Unable to read /dev/sdb[/CODE]
    The last thing that I tried was mkfs.vfat /dev/sdb2:
    [CODE]matthew@matthew-laptop:~$ mkfs.vfat /dev/sdb2
    mkfs.vfat 2.11 (12 Mar 2005)
    ]/dev/sdb2: No such file or directory[/CODE]
    Any input would help would be greatly appreciated.

    Try these:  iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591

  • Windows and iTunes are not recognizing my iPod touch 4g

    ok my ipod touch was jailbroken and it was a tethered jailbrake b4 it used to connect to my PC and my itunes with no issues but than my friend got me a AC adapter and i didn't use to charge my ipod on my PC anymore only if i needed some songs and stuff to add to it but than i ran out of bettery and i had to connect it so i can do the boot tethered and it never shows up at all and this took me already 2 days trying to get it fixed and still not workinh please someone help me fix this problem and if i have question: If i take it to apple store are they gonna fix it for me ? because its jailbroken and it does not connect to pc to run boot tethered . can they atleast restore it for me in the store becuase i will have no problem if it turns back on as long as i got the ac adapter pls heLP

    Apple will not help you fix your jailbroken iPod. Have you tried to place he iPod in recovery mode and then restore via iTunes.  For recovery mode:
    iPhone and iPod touch: Unable to update or restore
    Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Maybe you are looking for

  • Apps don't work after installation

    I have downloaded Creative Cloud and successfully downloaded Photoshop and InDesign. They work when first downloaded, but if I leave my computer and come back later, they won't open. It keeps saying Error 11 and that installation components are missi

  • Vendor account balance business area wise

    Please guide me for taking vendor account balances business area wise

  • I cannot uninstall Adobe Reader 9.

    Using Vista. Please help in simple terms. Not tech savvy! Error reads-it cannot find the internal network. I believe the initial set up failed and now I can't take it out to try to re-install properly.

  • VA02 Dataloss flag is set, when new screen fields are not changed, why ?

    Hi, I have added some new fields to the sales order item Additional data B tab. When I go into the sales order in change mode (VA02) and navigate to the Additional data B tab and don't change any of the new field values, the system think that I have

  • Bash command in title?

    how do i put the command in my title? i'm playing around with $BASH_COMMAND but cant get it to work. here's the relevant section i have now in my bashrc: PROMPT_COMMAND='echo -ne "\033]0;${USER}: ${PWD/$HOME/~}\007"' thanks for any and all help.