Windows 8 and Itunes Issues

I just recently got windows 8. Event though I purchased new songs through itunes, I cannot access them now, nor can I transfer my songs from my ipod to my laptop. There may be compatibility issues with Windows 8 and itunes. Any suggestions?

Im not sure that will solve the issue I have with itunes. I have a lenovo laptop and I think it's just an issue with Apple who has to modify the program for users of Windows 8 so that itunes can be used and to find purchased music. I found the music I purchased through itunes but it's not the full tracks. It said it allows me to download it fully so I can hear the whole track, but needs some kind of capatibility? I have no idea what the problem is. If someone has the answer knowing my computer brand and having windows 8 compatibility issues, please let me know what you suggest.

Similar Messages

  • Ipod nano does not connect to Windows and itunes

    Dear All
    in my family we have 3 ipods: a shuffle, a ipod 20gb and a nano. While the first 2 are easily connecting to windows and itunes, the nano doesn't and does not recognise the USB port of my laptop[message 'unkwnon device']. I have tried, I think, most of the suggestion I found on the apple support and in the forum. Does somebody know any 'special' tip, my son is really getting frustrated by this situation because he can't get the same music. Please help. Thanks in advance
    ciao

    Hello franbat,
    Thank you for the details of the issue you are experiencing with your son's iPod nano.  I found an article with steps to address this:
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • Windows and itunes can now see my ipod!!

    Hi
    Chris... any anyone else interested
    I have managed to get my ipod to work with windows and itunes. but at a cost. some of my music and movies will not coppy back ontot he ipod and chkdsk of C:\ showed many errors in the itunes directory. these files worked previously so my conclusion is that updating has somehow corrupted files and ipod update software on the ipod itself.
    Heres what i had to do
    1. My pod was showing version 1.0 even though I had version 1.2 previously. this may have been due to the attempt at a re-set from advice given on the forum for trying to get reconnection (5R's) so i wanted to re-run updater.
    2. ipod updater (found in C:\program files\ipod) could not run due to previous topics posted (ipod ejected after 10 seconds without update and drive diappears from 'my computer'). so...I uninstalled itunes 7.2, and reinstalled itunes 6. To do this I had to rename my current library 'itunes 7.02 old' to avoid the 'itunes cannot continue to install as your library was created in a later version' error message.
    3. Itunes 6 still did not recognise itunes and kicked it off windows too just like before. The difference was however that this time running ipod updater from C:\program files\ipod\.... allowed it to update from the previous installer and this set the ipod back to version 1.1 but obviously during this process all items on the ipod were deleted. This update was allowed despite the drive not showing up in 'my computer'?
    4. plugging in the updated ipod opened itunes and at last the ipod icon appeared and the drive remained in windows. I updated to software version 1.2 and itunes 7.02
    5. I then went into c:\......my music\itunes and renamed the current library 'itunes' to '7.02' and my previously renamed 'itunes library 7.02 old' back to 'itunes'
    6. on restarting itunes my whole old library was reinstated.
    there were 68 problems and an empty 'movie' folder was seen as 'corrupt' by windows. CHKDSK on C drive removed any corruption. Everything else seems to be updating ok....my purchased games, movies, audio etc...
    So in summary if you are stuck in the loop of being unable to restore an old itunes due to having a new library or not being able to use the previous ipod updater to restore your ipod follow the steps above and all should be ok.
    this does not solve the cause however so any comments on what may have happened would be most appreciated.
    Matt/Alan

    Hey there MattSK123,
    Thank you for your question. It sounds like you are unable to see either of your devices in the sidebar of iTunes after a recent update. A number of issues could cause this type of behaviour, and would recommend starting with the troubleshooting from the article named:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    If the issue is not resolved, I would next re install iTunes from either of the following articles depending on the version of Windows you have:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/ht1923
    Or
    Removing and Reinstalling iTunes and other software components for Windows XP
    http://support.apple.com/kb/ht1925
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this. I updated both windows and iTunes.

    My 6th generation nano isn't recognized by my computer. When I plug it in an error message pops up, which says "USB Device Not Recognized". Does anyone know how to start trouble shooting this? I updated both windows and iTunes.

    Work through all the suggestions in this Apple support document first.
    iPod: Does not appear in Windows or iTunes and Device Manager is empty
    B-rock

  • HT1349 my PC crashed, so i reinstalled windows and itunes. how do i get my music back?

    my PC crashed, so i reinstalled windows and itunes. how do i get my music back?

    If the music was purchased from iTunes you can redownload it for free (http://support.apple.com/kb/HT2519).  If not you will either have to re-import all your music to rebuild your library, or purchase 3rd party software that can transfer it from your phone to iTunes such as Touch Copy.

  • 64 bit Win 7, Itunes 10.5. Can open Itunes and play music, try to open store and it says "Windowa has stopped working" and closes both Windows and Itunes?? Worked beofre I updated to Itunes 10.5 Tried so many things!! HELP!

    Have Windows 7, 64 bit. Updated ITunes to 10.5 and now I cant open store? I can play music but when trying to open store, or anything else, I get :
    "windows has stopped working and is shutting down" and then Windows and ITunes close?? I have tried so many things?? Help!!

    Yeah, I wrote this wrong. Its ITunes has stopped working and Windows is trying to solve problem, then shuts down.
    I have un-installed , re-installed. Tried earlier version and that wont work any more. Changes firewall, pop-ups whatever...........nothing works. And Apple has been no help. Run test and it says all test are good even to Apple store??

  • IPhone don´t recognize with Windows and iTunes

    My iPhone don´t regognize Windows and iTunes.

    Please, nobody help me with my problem. I was worked in last time. But suddenly it doesn´t work it. I had a full capacity. Now I already delete a lot of pictures and applications. After connection PC can´t recognize my iPhone. Please, could you navigate how to repair it? Thanx :-)

  • I reinstalled Windows and iTunes. How can I transfer what is on my iPad to my PC?

    I reinstalled Windows and iTunes. How can I transfer what is on my iPad, which is authorized, to my PC?

    The ipad is not a backup device.  It simply mirrors the selected content of your computer.
    Use your backup copy of your computer to put everything back.  Certainly you did not reinstall your os without making sure your backup copy was up to date.

  • Re-installed Windows and iTunes due to system crash, iPhone won't sync now

    My system recently crashed. Re-installed Windows and iTunes, all my old documents, songs, movies were all gone. But I now still have movies, songs and pictures that are on my iPhone 3G and would like to transfer them to my newly re-installed system, but iTunes won't allow me to do it. I will have to lose everything currently in my iPhone because I am trying to sync it to which is now recognised as another computer.
    Is there any way I can get all my songs, movies, pictures transferred across to my new system?

    The sync process for iTunes content is a one way transfer process only - from your computer to your iPhone, and the same for photos transferred from your computer. Photos transferred from your computer are optimized for viewing on your iPhone so even if you are able to transfer the photos from your iPhone back to your computer, the original resolution of the photos will be lost.
    iTunes includes an option to transfer content that was purchased or acquired from the iTunes Store from an iPod or iPhone, but this is for content that was purchased or acquired from the iTunes Store only.
    First you need to re-authorized your computer with your iTunes account with iTunes.
    With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
    After doing this when syncing iTunes content for the first time, your iPhone will likely be erased of all iTunes content first, but after you have transferred the content from your iPhone to your iTunes library, you can reselect it under the Music and Videos tab for your iPhone sync preferences with iTunes.
    Apple provides no option to transfer photos from an iPhone that were transferred to the iPhone from a computer. There may be a 3rd party utility that provides for this, but any such utility is not supported by Apple and the original resolution of these photos will be lost.
    This is one of the reasons why maintaining a backup of your important data stored on an external drive or some other media is so important, which should include your iTunes library and photos, along with all other data that is important to you. This is important regardless the platform, but even more so with a Windows PC due to constant virus, adware, and spyware concerns.

  • HT1535 I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes.  Can that be done?  I turned off automatic syncing so I can charge up the ipod.

    I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes.  Can that be done?  I turned off automatic syncing so I can charge up the ipod.  Help!

    You won't be able to, just by navigating out the iPod's photos folder in iTunes. You'll likely need the help of some sort of third party software to get the job done for you.  One thing you'll want to keep in mind about these photos is that they are no longer in their full resolution, but instead are scaled down thumbnail versions that were optimized for viewing on your iPod's Video smaller 2.5" LCD display.
    Here is one such product.
    http://www.macroplant.com/phonetopc/
    Google for more.
    B-rock

  • HT1351 I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When i hooked up my ipod it didnt automatically sync my songs on my ipod with the library. How do I do this manually?

    I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When I hooked up my ipod it did not transfer my songs from my ipod to my itunes library. How do I do this?

    iTunes syncing is generally in one direction only, from the computer's iTunes library to the iPod.  You cannot use iTunes to transfer song files from iPod to computer (except for songs purchsed from the iTunes Store).
    However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do an Internet search on something like "ipod transfer," you should get some links.  (The CNET article seems to be popular.)
    Once the song files are on your computer's drive, you can add them to your new iTunes library.  (Going forward, you should use a backup strategy, and include your iTunes data in what gets backed up.  Then, you would be able to recover your complete iTunes library, including things like playlists and ratings.)

  • Windows and itune  not recognizing my ipod shuffle

    i got ipod shuffle 2 weeks before .it was working for 2 days. after that i got no response frm other day.now my windows and itune is not showing my ipod and when i connect it to my system orange light blink for three times and then stops.
    please do help me...

    I've downloaded itunes, tried researching and
    troubleshooting til I'm blue! I plug in the ipod and
    the only thing my device manager shows is USB mass
    storage device. By the way, my ipod did NOT come with
    an installation disc. And yes it's fully charged. The
    orange lights up while charging and when I plug in
    the ear pods the blue light stays lit.
    IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
    article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
    http://docs.info.apple.com/article.html?artnum=300553
    iTunes is not recognizing the ipod either (as my
    friend said it should)
    I even installed itunes on a friends' computer and
    had the same problem. I just got this for my son for
    Christmas and needless to say he's a bit
    disappointed.
    Did I buy a lemon?
    Perhaps...but they're Not ALL lemons by any means.
    Please help!!!

  • When plugging in my iPad it recognizes it as my iPad. i have re plugged it in and restarted windows and iTunes.

    When plugging in my iPad it recognizes it as my iPad. i have re plugged it in and restarted windows and iTunes.

    Okay, what's the problem?

  • My iphone charged but when it turns on does not continue charging also windows and itunes do not identify my iphone!!! please help

    My iphone charged but when it turns on does not continue charging also windows and itunes do not identify my iphone!!!
    please help

    Macafee security center is may be the culprit.
    Open Macafee then: select;
    Internet & Network > configure
    Firewall > Advanced
    Programm Permissions > scroll down to Itunes
    Highlight (click on)
    Then Grant full access to Itunes.
    APPLY then OK
    When you select store from Itunes you will need to register with Itunes.
    Try that or:
    Disable your firewall.
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
    3/12/2012
    If Someone Helped You, Click
    "This Helped Me"
    If Someone Solved Your Question, Click
    "This Solved My Question"

  • Windows and iTunes do not recognize iPod

    Help! I have read everything in this forum and have not found the solution yet. I have the 30gb ipod video and I've had it for almost a month now and it doesnt work. I've tried the 5r's.. didnt do anything.. when i connect it to my laptop, it says its charging.. it also tells me that it would work better with a 2.0 usb, but according to the specs, it should still work with the 1.1 usb. Also, when i look at it in the device manager, it says "Location: Location 0 (iPod)" and "The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver." but when i try to reinstall them from the cd, it says they're not there.. i'm not the only one having this problem.. from all the posts.. is it possible its the cable? I dont have another computer to try it on.. HELP!

    Frustrated Mom,
    I am having the exact same issue. It all worked fine
    yesterday (the first day I used it) and now today
    there is no recognition on either
    computers...anywhere. I called the Apple S.O.S. line
    and they took me through all of the possible fixes.
    Nothing worked. In the end, they suggested that the
    iPod is faulty and I should send it in to have it
    repaired. I just got it yesterday so I will be
    calling MacMall back for an exchange, otherwise I
    just paid full price for a refurbished item. Not
    cool.
    Good Luck,
    Doug
    I had similar problems with my office Dell (Windows XP). My 60GB Video iPod works fine at home with my ibook, but when I first used with iTunes on this Dell I could only get it to intermitently recognize the ipod the first day. The next day the PC would recognize it was in the USB in that it showed up in the lower bar of devices to remove, and it would run the ipod service program and then start itunes (still does this) but it would not show up in itunes any longer or as a drive any longer in Mycomputer. On the other hand in an identical Dell in office nex to mine I was able to use it fine the last 3 days when it no longer worked on my office Dell.
    After some experimentation the fact that the iPod service runs when I put my iPod into the USB port and then runs iTunes shows the PC sees it. And I can eject it via the device eject icon on bar at screen bottom. I determined the reason the Dell in other office sees it while the one in my office no longer sees it in iTunes is likely due to the fact that I do not have administrative access to my PC and iTunes is not installed as my default application. The Dell next door has iTunes installed as default application for music and thus I have no problems.
    It shows my iPod is ok but the PCs (not my ibook) vary in response due to minor differences (such as not being default application for music in my case --at least that appears to be cause which I will test later when I get my itunes set as default application). You may want to look at issues with iTunes rather than the iPod being faulty?
    Russ Jacobson

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