Windows 8 and touchpad issues

I upgraded an old Toshiba L45-S7423 laptop from Windows XP to Windows 8 Pro recently via CD/DVD. A couple of days later, the touchpad stopped working, but a USB mouse works just fine. The touchpad issue might be related to a Windows update that occurred
about the same time. The laptop has been running Windows XP for several years without issues other than slow boot and shutdown. Of course, I know very little about Windows 8. Any ideas on how to proceed. Thanks!

Hi,
It seems the issue is more related to the driver update from Microsoft site. I recommend performing System Restore first. Then, you may prevent installing the hardware driver updates from Microsoft right now.
Kim Zhou
TechNet Community Support

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    [email protected]

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