Windows 8 Clean/Custom install?

This: Clean/Custom install? (Boot from DVD in mac is selected from Option key display of the DVD) 
http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/how-do-i-cle an-install-after-alreadu-upgrading/871d8c8d-e56f-426e-a456-a87735161759
Leads to this from Microsoft.
http://windows.microsoft.com/en-US/windows-8/clean-install
In another forum entry, I was wondering how I could have done clean vs. update install of $39.99 Windows 8.
MSoft above calls it a Custom install which has to be what I did. 

Did you have a previous installation of Windows, if yes, which version.

Similar Messages

  • Clean (Custom) Installation of Windows 8.1

    Clean (Custom) Installation of Windows 8.1  
    I have HP Envy laptop which has Windows 8.1 pre-installed.
    Now I'm trying to clean install OS. But how to know the exact Windows 8.1 version.
    I'm trying to boot from pendrive & Its asking what version to install
    Windows 8.1 (Core) / OEM / KMS/OEM-Activated
    Windows 8.1 (Core) N / OEM / KMS/OEM-Activated
    Windows 8.1 (Core) Single Language / OEM / KMS/OEM-Activated
    Windows 8.1 Core Connected (with Bing) / OEM / KMS/OEM-Activated
    Windows 8.1 Pro / OEM / KMS/OEM-Activated
    Windows 8.1 Pro N / OEM / KMS/OEM-Activated
    Windows 8.1 Pro VL / OEM / KMS/OEM-Activated
    Windows 8.1 Pro N VL / OEM / KMS/OEM-Activated
    Windows 8.1 Pro WMC / OEM / KMS/OEM-Activated
    Windows 8.1 Enterprise / OEM / KMS/OEM-Activated
    Windows 8.1 Enterprise N / OEM / KMS/OEM-Activated
    Windows Embedded 8.1 Industry Pro / OEM / KMS/OEM-Activated
    Windows Embedded 8.1 Industry Enterprise / OEM / KMS/OEM-Activated
    ** In system properties it is showing Windows 8.1
    No sub version is shown                                                       

    Download and Belarc Advisor, it will give you all sorts of information about your computer including the OS
    http://www.belarc.com/free_download.html
    Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

  • Setup OneKey recovery after clean Windows 8.1 install

    Hello,
    I have Lenovo Z50-70 notebook. I bought a 32GB SSD to speed it up and installed it instead of optical drive as drive for system. I performed a clean Windows 8.1 install. Now I started looking for a way how to setup a one key recovery again. I found on some forums that you have to make some steps before installation itself or that you need some files which were preinstalled. I cannot reinstall system now and i have no backups of preinstalled tools. Is there any way to  set up one key recovery so the one key recovery button would work again and I would have a partition on my second drive (HDD) to backup my system (SSD) ? Is there a way to set it up so manually?
    Thanks

    You might be the second person that aim to do it with Cyberlink, the maker of the program, being the first. Good luck.

  • Pavilion with vista can i custom install windows 7 or 8?

    seems we over paid for a blue screen. It had vista, now nothing. Wondering if we can
    custom install Windows 7 or 8? Thanks

    Whoa I am understanding very little here. What did you overpay for? Blue screen? Now nothing? What model is it? As a general rule if it runs Vista it will run 7 and likely even 8. But of course you will have to buy Windows 7 or 8 to make it legal. If you want detailed help we really need to know your specific model number and if you are having problems I hate to tell you to try to install software on defective hardware. 

  • Windows 8.1 install won't accept OEM product key

    I downloaded the Windows 8.1 RTM ISO from TechNet today and wanted to test it on a Thinkpad W530 I have here that has a Windows 8 Pro OEM licence.
    When I mounted the ISO and ran the setup it's prompting for a product key. I'm confused because my understanding is the product key is stored in the UEFI bios and I was expecting the 8.1 setup to detect it. During the original Windows 8 installation it never
    prompted for the product key and activated without issue.
    I've checked my product keys on TechNet and I have 3 unclaimed keys for 8.1 that I assume would work but It'd be preferable for me to retain my OEM licence.
    I used Magic Jellybean to obtain the OEM key but the 8.1 setup won't accept it and returns "That key can't be used to activate this edition of Windows. Please try a different key." 
    Any ideas?

    Hi,
    OEM activation is performed by associating the operating system to the firmware of the computer. This process occurs before the computer is sent to the customer so that the software is already activated and no additional actions are required by the user.
    OEM activation remains valid as long as the customer uses the OEM-provided image on the computer.
    So, if you want to clean install Windows 8.1, you need to input the Windows 8.1 install key to accomplish the Windows installation, after that you can try to activate your system by network or Phone. Meanwhile, I want to know did you got any Windows 8.1
    product key when you download Windows 8.1 from TechNet? If so, you can try to use them when you install Windows 8.1.
    Roger Lu
    TechNet Community Support

  • Adobe photoshop cs 3 eztended edition for windows wont re-install component failed to install.

    Hi all,
    I have brought photoshop cs 3 awhile back about 2 years ago or so brand new,
    and for last couple of weeks it been acting weird when i go to open photoshop it doesnt load it says the drive or network connection that the short cut is adobe photoshop is unaviable sort of error
    i have attempted to un-install it but no luck and then tried to re-install it for some reason i still get that error.
    It failes to un-install the compoents for photoshop cs3 when i un-install it  for some reason and when i do install it it says component installation failed.
    How can i fix this?
    Thanks,William

    Try running the cleanup utility again. There are like 3 levels of cleaining if I remember right.
    Also after running the cleanup utility run this if you didn't before:
    http://support.microsoft.com/kb/290301
    Then download and install this free cleaner. It will clean up all remaining crapola left on your computer. Run the drive cleaner and also the registry cleaner.
    http://www.ccleaner.com/
    After that you did not say what OS you have. If you have Vista SP2 or Windows 7 you do not need this next download. If you do need this download it is a newer windows installer 4.5 that takes care of some install problems with software. download if need be and install.
    http://www.microsoft.com/downloads/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f 9f4&displaylang=en
    If you have Adobe reader installed remove it.
    After you get the computer cleaned out do a defrag.
    Go to Start and type in services and click on services. What you want to do is look for windows install entry, look at the startup type, right click on manual, choose properties, change manual to Start, hit apply, then start the service (look for the start button), hit apply if need be, then hit ok to close out, then close the services window.
    Now go start and type in msconfig and click on msconfig. Go to the startup tab and look for any Adone product that is checked and uncheck it. If nothing is unchanged then there is no need to reboot.
    Ensure any anti-virus is off and windows defender is turned off.
    Get your disk and insert it but don't install. Go to computer and right click on it. Choose explore and then look for the PS .exe file. you want to right click on this and choose run as admin.
    Then the install screen will pop up. I am not sure when it will ask for the key so have it ready. If the key is good then it will let you know.
    When ready to install you want to do a custom install. Install only on C drive. In the install options only install PS CS3 and Bridge. Then install. I don't know how long it will take.
    After install reboot the computer. After reboot click on CS3 to least start it up. Shut it back down and do another defrag. Now update your software to 10.0.1. After the download is complete ensure CS3 and bridge are shut down otherwise the software will not update. After that, it is up to you, but I would reboot and do another defrag (Some other posters might think differently: too bad....lol).

  • Windows seven recovery /install

    Windows seven recovery
    Hi everyone I had a question that I’m sure has been answered many times, I’m new to these forms so give me a break lol. I just bought a HDX x16-1353 and I made recovery disk in vista. I really enjoy the fact that after the install Hp software kicks in and installs all the necessary drivers. What I don’t like is that fact that is it a factory image, so once installed you have to update everything again (HP programs, drivers). I’m planning on buying windows 7 ultimate and I’d like to install fresh in this manner, how do I do this? Must I install windows 7, then download each driver form hp and then make a recovery disk? Or is there a way i can install windows 7 and right at the end of the install have HP software take over like my vista disks and finish the install with everything i need. I also don’t want to include certain progs like Norton. Let me know what you guys think
    Thanks
    This question was solved.
    View Solution.

    Assuming you plan on purchasing Windows 7 Ultimate Upgrade, you would begin a "clean install" by booting to your Windows Vista desktop.  While at the desktop, insert the Windows 7 Ultimate Upgrade disc in the DVD drive and select Custom Install (this begins the process for what is essentially a clean install of Windows 7).  After the installation is complete, visit the Windows Update web site (the Windows Update icon will be in the Control Panel) and click on Scan for Updates.  Install all the updates, then visit HP Support & Drivers to download any additional/available Windows 7 drivers designed for your specific HP computer model.
    After you are satisfied that your computer is completed updated, you can create a System Image of your hard drive using the tools available in all versions of Windows 7.  For details, please see:
    How to Create a System Image Backup in Windows 7
    and
    How to Do a System Image Recovery in Windows 7 
    Carey Frisch
    Microsoft MVP
    Windows Expert - Consumer

  • Lenovo Yoga 2 13, Kali Linux 1.0.7, Ubuntu 14.04, Windows 8.1 install, config, and wifi fix.

    Lenovo Yoga 2 13, Kali Linux 1.0.7, Ubuntu 14.04, Windows 8.1 install, config, and wifi fix.
    I wanted to share an experience with everyone I hope will help others avoid what I have gone through the past 3 days. I bought a Yoga 11s that I loved but had some issues with the wireless, Lenovo being awesome replaced it with a Yoga 2 13. I love this laptop but ran into some issues with Linux install/wireless, which I wanted to show how to resolve in one place. Hopefully this will help someone else get through this quicker
    I am going to try and write this for someone with little Linux experience, if I miss the mark please let me know and I will clarify the best I can.
    For work I need Windows 8.1 and Kali Linux, while for home I prefer Ubuntu.
    My Yoga 2 13:
    I5 1.6 ghz
    8 GB ram
    256 GB SSD
    ORANGE!
    My requirements: 
    I need Windows
    I need Kali Linux (livecd, even with persistent mode was not an option as it would not save the wireless fix or system updates) – I would also like this on a USB drive and not the internal SSD
    I would like Ubuntu
    Needed to do this:
    1. 2 USB thumb drives (at least 8gb in size each) I used 2 Leef Supra 32GB drives. They are my favorite right now and are only about $27 at amazon.
    2. Phone that can USB Tether or a USB Ethernet card (External USB wireless will show as "Hardware Locked"). Again you can pick one up for sub $10 if you need the USB Ethernet route. I used my Galaxy S5, you will need to download 200-300 mb of items through this so make sure you have the data if you go that route.
    3. You may be able to get a USB wifi card to work if you do the following after boot. This only worked once for me.
                    a.Type ‘sudo rmmod iwlmvm’
    b.Type ‘sudo rmmod iwlwifi’
    4. ISOs of Ubuntu and Kali Linux (I used Ubuntu 14.04 and Kali Linux 1.0.7)
    5. Software to unzip the ISOs. I recommend 7-ZIP and will be referencing this in this guide.
    6. I will include the EFI boot files and the WiFi fix files if I can attach. Otherwise I will provide a link to them.
       Link: https://www.dropbox.com/s/puxnnoft3gn2b6l/WiFiFix.zip
    Recommended (these are just in case you corrupt something making your system not see any OS
    1.  I would call Lenovo beforehand and get a set of recover disks (this will take 2-3 days)
    2. In the meantime a USB Windows 8.1 or 8 ISO (the repair feature may save you)
    *Note: At many points in this guide I detail steps and commands. Please double check that you understand the step before proceeding. There are multiple points where a mistyped command or clicking the wrong option will cause your entire system to fail and you will need to reformat the entire drive and start over. This also will make One Touch recovery not work. Proceed with caution.*
    I did not need to disable ‘secure boot’ to do this, but keep in mind that you may need to.
    Steps:
    First let’s go through the installs, and then we will go through grub config and wireless fix
    1. In Windows scroll to computer and right click, select manage.
    2. Go to “Disk Management”
    3. Select the main HDD (notice Lenovo puts a stupid number of partitions on here)
    a. I deleted the D: drive on here, if you do this make sure to copy the drives over to your main C: drive. You will want to run each of the installers and repair the drivers after.
    4. I used the space from the D: drive and pulled a little more creating a 50 GB partition for Ubuntu and my swap file
    a. You can also add more space by right clicking your C drive and selecting shrink
    b. Do not format the partitioned data as this will make identifying it later much easier.
    5. Open a command line
                    a. Swipe from the right of the screen and select search
                    b. Type ‘cmd’
                    c. right click and select ‘run as admin’
    6. For Ubuntu: Type ‘diskpart’ into the command line
                    a. type ‘list disk’
    i. You should see 2-3 disks depending on if you have one or both usb drives in the laptop at the time. I would suggest only doing 1 at a time so you don’t lose track.
                    b. type ‘select disk $’ (Replace the $ with the number of the drive)
    c. ***** Before proceeding make sure you have the correct drive selected or you can ruin your Windows install and Lenovo one touch recovery will not fix it since we have changed the partitions *****
    d. type ‘clean’
    e. type ‘create partition primary’
    f. type ‘active’
    g. type ‘format  fs=fat32 quick’
    h. type ‘assign’
    i. type ‘exit’
    6. For Kali Linux: Type ‘diskpart’ into the command line
                    a. type ‘list disk’
    i. You should see 2-3 disks depending on if you have one or both usb drives in the laptop at the time. I would suggest only doing 1 at a time so you don’t lose track.
                    b. type ‘select disk $’ (Replace the $ with the number of the drive)
    c. ***** Before proceeding make sure you have the correct drive selected or you can ruin your Windows install and Lenovo one touch recovery will not fix it since we have changed the partitions *****
    d. type ‘clean’
    e. type ‘create partition primary size= 3272
    f. type ‘active’
    g. type ‘format  fs=fat32 quick’
    h. type ‘assign’
    i. type ‘exit’
    j. By doing this we can maintain a portion of this drive as the install CD and still have linux install/ liveCD if we need to run it on another machine.
    7. At this point the drive is ready to have the contents of the ISO copied over.
    8. Right click the ISO and select 7-zip then ‘zip to /’ This should unzip the ISO to the location of the ISO into a folder named exactly the same as the ISO.
    9. Once this is done for Ubuntu ISO it is done
    10. Kali requires a little bit more to be ready
                    a. Kali will need some files added for EFI boot. --$--
                                   i. Thanks to: https://forums.kali.org/showthread.php?271-How-to-EFI-install-Kali-Linux
                                   ii. EFI files are located within the wifi fix folder https://www.dropbox.com/s/puxnnoft3gn2b6l/WiFiFix.zip
    11. Now let’s start with Ubuntu
    Ubuntu install
    1.     Place USB drive into the laptop and press the “Lenovo boot” button next to the power button
    2.     Select ‘Boot Menu’
    3.     Select ‘EFI USB Device (Name of drive)’ Mine stated Leef Supra
    4.     Select ‘install Ubuntu’
    5.     Go through the Ubuntu install until you get to select the install drive
    6.     Once you get to the install portion it will ask you to select from one of 4 options. Select ‘Manually select partition’
    7.     Select the “Free Space” where we opened up some of the drive
    8.     You will need to create 2 partitions, I usually create the swap partition at the end of the drive
    a.     First I create the swap
                                              i.    Set at the end of the drive
                                             ii.    Set size to 1024 mb
                                            iii.    Set type to ‘swap’
    b.     Second create the ext 4 partition
                                              i.    Set to beginning of drive
                                             ii.    Set to remainder of the space
                                            iii.    Set type to ext4
                                            iv.    Set mount point to /
    9.     Finish the install and boot into Ubuntu
    10.   You will notice that your wireless is ‘disabled by hardware’ This is fine for the time being and we will worry about this after the kali install. If we fix it now for some reason after installing kali we get the error again and would just need to fix it again.
    Kali Linux install
    1.     Place USB drive into the laptop and press the “Lenovo boot” button next to the power button
    2.     Select ‘Boot Menu’
    3.     Select ‘EFI USB Device (Name of drive)’ Mine stated Leef Supra
    4.     From the grub menu select ‘install kali linux’ both graphical and text work. I much prefer text install
    5.     You will get a few errors through the install but that is fine
    6.     The first we see is about network hardware and ‘load missing firmware from removable media?’ – Select ‘no’
    7.     Then select no ethernet card
    8.     It will have you name your machine then it will ask you for the root password
    a.     If you want to just use root *not recommended* place the password here
    b.     If you wish to use a non-root account then leave these blank and it will ask you for a name, username, and password of the new machine *Very Recommended* - this will also add this user to the sudoers file
    9.     It will then ask you to ‘partition disks’
    10.   Select manual
    11.   Now here is where it can get a little confusing so read twice click once
    12.   Select the USB drive from this list
    13.   Mine shows up under (sdb) – Leef Supra
    a.     It could be sdc, sdd, sde, etc… depending on how many drives you have plugged in.
    14.   You should see one primary drive that is 3gb or so that is formatted as FAT32. – DO NOT TOUCH THIS PARTITION!
    15.   You should see the remainder of this drive as ‘FREE SPACE’ select that
    16.   Create a partition at the end at size 1024mb and swap
    17.   Then create another one for the remainder of the drive and set it to ext4 with mountpoint of /
    18.   Continue through the install after you should see an error warning you that ‘you may not be able to boot’ that is fine, select continue
    19.   Then select from the menu of all the options ‘continue without bootloader’
    20.   It should finish up then reboot on its own.

    First setup/boot/fix grub
    1.     You should  be able to boot up into GRUB2 menu now.
    2.     You may not see kali linux in this menu (make sure you have your towel and don’t panic!)
    3.     Boot into Ubuntu
    4.     Once you log in you should see that you still cannot use wireless due to being locked by hardware
    5.     This is expected
    6.     Let’s fix grub then we will come back to fixing wireless
    7.     Plug in your device to connect to the internet (USB Tethering or USB Ethernet)
    8.     Once you verify that you now have an internet connection run the following from terminal
    a.     ‘sudo add-apt-repository ppa:danielrichter2007/grub-customizer’
    b.     ‘sudo apt-get update’
    c.     ‘sudo apt-get install grub-customizer’
    9.     You can also edit the grub.cfg manually if you know what you are doing… I did not
    10.   Open grub  customizer
    11.   It should auto populate and you should see ‘debian (kali linux)’ somewhere in the list
    12.   It should be mounted to /dev/sdb2 or /dev/sdc2 depending on how many devices you have
    13.   At this point go ahead and save
    14.   Reboot and test that you can get into each OS
    15.   This is where my inexperience got me. I spent 2 of my days so I am including this error: If when you boot into Kali you get an error somewhere that says ‘/bin/sh: can’t access tty: job control turned off’ look above it for an error that looks similar to ‘ALERT! /dev/sdc2 does not exist. Dropping to a shell!!’
    a.     That error is due to the mount point being incorrect in grub, reboot and from within grub highlight the kali boot. Press ‘e’ then towards the bottom you should see ‘root=/dev/sdc2’ change this to ‘root=/dev/sdb2’ again the number doesn’t matter just make sure it stays the same.
    b.     Press F10
    c.     If this boots fine then you will need to go back and fix the grub.cfg or load into Ubuntu and open grub customizer again, it should fix this
    16.   Now you have 3 working OS on the machine with one being on a USB! Congrats!
    17.   You can remove the USB with no worry of screwing up your install, but you will not be able to boot into Kali Linux until you replace it. I would suggest only removing it and replacing it while the machine is powered off, but that’s just me.
    Fix Wireless
    Now is the time to do what probably ¾ of you came here for. FIX THE DANG WIRELESS. This is a huge problem from Lenovo’s side that I hope they realize how important Linux is and will fix. I won’t hold my breath though.
    Log into Ubuntu : This is well documented in the following forum post on page 3 by user Haohe:
    http://ubuntuforums.org/showthread.php?t=2215044&page=3
    His has you download quite a large file, mine should be much smaller.
    https://www.dropbox.com/s/puxnnoft3gn2b6l/WiFiFix.zip
    1.     Download the attached package with the fix.
    2.     Connect your USB internet device (tether or ethernet)
    3.     Place the packages somewhere easy to access, in this example I will place them under ~/Desktop/WiFiFix
    4.     Type ‘cd ~/Desktop/WiFiFix/’
    5.     Now we need to prep the tools we need.
    6.     Type ‘sudo apt-get update’ – we did this before, but you know, just in case
    7.     Type ‘sudo apt-get install linux-headers-`uname –r`’   Note around uname-r they are the ` symbol not the ‘ this is located just above the tab on the same key as ~.
    8.     Type ‘make’
    9.     Type ‘sudo cp /lib/modules/3.13.0-24-generic/kernel/drivers/platform/x86/ideapad-laptop.ko ~/ideapad-laptop.ko.backup’
    10.   Type ‘sudo cp ~/Desktop/WiFiFix/ideapad-laptop.ko /lib/modules/3.13.0-24-generic/kernel/drivers/platform/x86/’
    11.   Type ‘sudo modprobe -r ideapad-laptop’
    12.   Type ‘sudo modprobe ideapad-laptop’
    13.   Type ‘sudo rfkill unblock all’
    14.   Type ‘sudo modprobe -r ideapad-laptop’
    15.   Type ‘sudo mv ~/ideapad-laptop.ko.backup /lib/modules/3.13.0-24-generic/kernel/drivers/platform/x86/ideapad-laptop.ko’
    16.   Next we need to blacklist the ideapad module
    17.   Type ‘sudo echo 'blacklist ideapad-laptop' > /etc/modprobe.d/blacklist-ideapad.conf’
    a.     The first time I tried this it wouldn’t work. So I did the following
    b.     ‘sudo touch /etc/modprobe.d/blacklist-ideapad.conf’
    c.     ‘sudo vim /etc/modprobe.d/blacklist-ideapad.conf’
    d.     Enter     blacklist ideapad-laptop
    e.     Exit and save
    18.   Reboot your Yoga 2 13
    19.   Boot into kali and see if you have wireless, if you do then you are done. If not we will need to repeat this process with one small little change.
    Kali Wifi Fix
    1.     Copy the sources.list from the package provided
    2.     Replace /etc/apt/sources.list with the included
    3.     Some of the file path changes but the process remains the same from here.
    Congratulations you now have 3 OSes one portable to other machines and working wifi!
    Thank you
    SirGed

  • Touchscreen not working on fresh Windows 8.1 install

    I just bought a Pavilion 11-n040nb x360 and I'm planning to buy a few more for work, but I have a problem I wasn't able to fix so far.
    On the OEM Operating System the touchscreen was working without a problem. I then installed an SSD-drive and created a new partition with a clean Windows 8.1 install. From the first startup the touchscreen isn't recognized by Windows.
    The touchscreen itself is still working in BIOS/UEFI-setup and the diagnostic tool proves there's nothing wrong with the hardware itself.
    I found a lot of posts from people with the same problem and tried really every tip, a lot of different drivers and software, but still can't get it to work.
    More usefull info:
    - HD Graphics 10.18.10.3366 driver installed and in use
    - Synaptics 18.0.4.81 driver installed and in use
    - Windows is up to date (no recommended or optional updates available)
    - Windows system screen shows the message 'pen or touch input is not available for this display'
    - No unknown devices in Windows device management (all drivers installed)
    - Looks a bit weird to me: in device management, next to the Synaptics PS/2 Port Clickpad, there is another device called "HID-mouse" with hardware ID HID\VID_0461&PID_4DF1&REV_0300&Col01 but I can't find any other drivers for it than the default Windows-driver, I'm thinking this might be the touchscreen hardware?
    Any help on how I can get the touchscreen working on this clean Win 8.1 Pro install?!

    @Dennichio ,
    Hello and thank you for posting on the HP support forum.  What may have happened with your install is that the chipset driver may not have been loaded first causing issues with the touchscreen driver.
    Here is the link for your systems supported drivers.  
    HP Pavilion 11-n040nb x360 PC (ENERGY STAR) Drivers.
    Once you have downloaded all your software and drivers for your notebook you will want to boot into safe mode and uninstall your drivers.
    Windows 8 Safe Mode
    You may have to reboot between each uninstall.
    once this is done then you will have to boot back into windows normally.
    Now install your drivers again this time make sure you install the chipset drivers before anything ellse.
    Please let me know how this goes for you.
    Thank you again for posting and have a great day.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    D5GR
    I work on behalf of HP

  • Windows Updater Not Installing and Troubleshooter Wizard Is Not Working???

     I am in need help desperately!
            I have tried to install the Windows 7 latest update since late October 2014 and every time that I have tried it has failed, this is messing with certain programs to either not run such as my Troubleshooter,
    leaving me unable to fix the issue, and making my computer to run poorly as well as when I am on Firefox unable to load pages, do downloads, watch movies & TV, or watch videos on You Tube without having to move the mouse around to keep it running and just
    freeze the picture on the You Tube and Xfinity but the sound keeps playing though. I am unable to run the Troubleshooter Wizard at all; gives me an error code  0x80131018. I have gone to the forums to find a solution I tried everything possible. Such
    as trying to do all the maintenance; disc clean ups, compressing files to save on space, checking the disc drives for errors, defragmenting the drives, try to use the Fix It (MicrosoftFixit.malware.RNP.1343648269423620.1.1.Run,  as well as: MicrosoftFixit.ProgramInstallUninstall.RNP.1343648269423620.2.1.Run, 
    as well as:  MicrosoftFixit.wu.FISC.1341772369343897.1.1.Run,   and:  MicrosoftFixit50123) all the these would not help.
            I also tried to run what information I received from viewing options from the Error Code 0x80131018 and all the HP Support Assistant and Windows Help and Support. These are some of them;  SCUDownloader, 
    Windows6.1-KB947821-v34-x64,   HPSupportSolutionsFramework-en-11.51.0048,   HPSupportSolutionsFramework-11.51.0048,   HP CoolSense Technology - sp65424,   HP Notebook System BIOS Update (Intel Processors) - sp55068,  
    HP Power Manager Utility Software - sp55151,   HP On-Screen Display Utility - sp55152,   HP System Diagnostics UEFI - sp52407, and    Intel Rapid Storage Technology Driver - sp55101. All these with running the maintenance, 
    I also installed Boost, also ran the scans through my Norton Security, and so much more to try and fix this problem, I just can't remember everything that I tried I have been working so hard at solving this problem since of the effect of how this Windows Updater
    failing at updating and Troubleshooter not working to leaving me unable to find and fix these issues.
               I am a Graphic Design Artist and I am pretty computer savvy but I am at a loss on this . If anyone has any advise on these issues please help me ASAP, I use my HP everyday and it is important for
    me to have it for work purposes, concepts and so much more. My Mother got this computer for me when I graduated from college in 2012 for my graduation gift so I can do what I do.
    Thank you so much for your help in trying to get this resolved without having to take it into somewhere and pay $$ that I do not have.

    I recently had a similar problem - Windows 7 Ultimate. Apart from updates not installing and troubleshooters not running I started getting crashes and BSOD's
    I checked that my Cryptographic services was set to auto (it was)
     Press the 'Windows key" and and key "R" together   to launch the  RUN  box. Type
    services.msc in the box and press Enter. It'll open Services Manager.
     Scroll down to  "Cryptographic Services" in the list. It should be set to Auto ( mine was)
    I then checked my Windows updates to see when the problem started
    Taking the bull by the horns I deleted the last 20 updates installed.
    I restarted the computer and was amazed to find the troubleshooters working ok
    I downloaded the Windows updates and installed them 5 at a time checking the troubleshooter after each batch. Everything was ok .
    I can only assume the troublesome update was not re-offered or the one that installed itself was corrupt.

  • Lenovo D20, Type 4155-21G With 5x1.5tb Raid 5, Windows 7 64bit install problem.

    H
    Id like to just document a current machine and works and see if any thing is glaringly wrong..
    Above spec machine has an onboard marrvel 66xx raid card, a raid 5 volume has been created, total useable space is around 5.5TB.
    The software in play here is the following..
    Orignal Lenovo recovery disk set, this is Rescue and recovery boot disk 1, then the OS which is Vista 32 Business, the disk label is actual 64bit but its not 64bit its 32bit.
    The machine finally has to leave with Windows 7 64bit ultimate.
    I have looked into the upgrade paths and so on and basicly you need vista 64bit ultimate in theory, certain hacks are possible such as renaming the os level or name via the registery, but this is dirverting from my post.
    Here is what has been done and what has happend.
    20th Jan.
    Start of day.
    Raid 5 volume created.
    Factory recovery completed windows vista business 32bit.
    Attempt to upgrade Windows vista business to Windows 7 ultimate from with in windows, windows 7 alerts this is not a compatable system etc.
    At this stage since the 64bit upgrade is not possible from the known good lenovo state (lenovo vista business factory desktop etc) the second disks in the "Windows 7 32bit + 64bit any time upgrade package was ran.
    The 32bit version of the Windows 7 ultimate was ran, this did complete sucessfully.
    The 64bit version of the windows 7 was attempted once more from with in the newly installed Windows 7 32 bit but again this upgrade route is not supported.
    At this stage a custom install was completed (which means a fresh install which wipes the drive) / fresh install, of the windows 7 64bit any time upgrade disk.
    For some reason the Windows 7 64bit any time upgrade key failed to be accepted.
    At this stage a second engineer repeated all steps completed to verify and on the second go around the FRESH install of Windows 64bit any time upgrade (stand alone install / custom etc) the key worked!..
    This is were it gets interesting.
    Lets recap, we have a D20 with 5x1.5tb sata hard drives in raid 5, all on the onboard marvel raid card.
    Windows 7 64bit has been sucessfully installed, and of course the next step is to install the lenovo system update tool. (version for windows 7, I understand this is fully 64bit compatable..)
    This was completed and pc doctor and one other misc application install, the system requested to restart and then ....
    The raid BIOS of the marvel card reported that the raid had become degraded..!!
    An inspection of the onboard raid information results that the disk 0 of the 5 disks, was no longer assigned to the RAID 5, with teh remaining several disks still "assigned".
    At this stage the only option is to delete the raid five array and recreate it.
    This has been done and the factory recovery process has once again been restarted and an attempt will be made to perform the custom install with hopefully the windows 7 64bit any time upgrade install detecting the previous version although I would say that it would not need to detect anything since this is now longer an upgrade but a custom fresh install.
    Further information.
    There is a System bios update from the 5th of Jan 2010, this has been burnt to cd and will be applyed against the machine shortly.
    We have had some conversation about just how it is that a disk can fatally pop out from the raid five volume like this, was it a coincidence that it coninsided with the power cycle process dirrectly after the system update installation?
    Tommorow a Windows 64bit OEM package will be applied against this machine and since we have the relivant driver file for the onboard raid card (sourced from the drivers and applications lenovo recovery disk set), there should be less of a problem in key acceptance.
    Kind of a werid situation, what looks like a possible hardware problem and a stupid microsoft upgrade qulification problem.
    Is there any thing stupid I have over looked?
    Thanks, sorry for the long post but this is the story in full.
    Note from Moderator:  Fixed formatting issue.

    21st Jan..
    The D20 has sucessfully had vista business factory reinstalled and then Windows 7 64bit installed.
    Dirrectly after the Windows 7 installation and power cycle, one of the five 1.5tb hard drives have dropped out of the raid, visable as "DEGRADED", uppon further inspection via control m, the middle drive (not drive 0 as before) drive 2 (0,1,2,3,4,5) has dropped out and is not marked as assigned, it is marked with no label or free.
    This is high strangeness, it is my understanding that the RAID technologies are transparent to the OS so it should not be in any way the Windows 7 install triggering this, the last occurance was also during a Windows 7 power cycle but dirrectly after the system update tool being installed.
    At this stage it would appear that Windows 7 64-bit used in conjunction with the supplment driver disk marked as (drivers and apps, windows xp vista, windows 7) is not able to complete and remain stable.
    I suspect a possible driver issue but if this was the case surely the windows 7 install would not progress past the first installation point where the driver disks is required to actually use and see the array via the controler.
    I will update this thread with more information as it becomes available.
    Machine delivery eta to customer is tommorow so this is not good.

  • How can I get my iTunes to start up after a clean re-install?

    Following the corruption of many of my Applications and Files, I had to have a Clean Re-install done.
    That solved most of the problems, but when I try to start iTunes it comes up with the iTunes Software Licence Agreement.
    When I click on Agree, I get the message "The File 'iTunes Library' cannot be read because it was created by a newer version of iTunes. That's it.
    Do I try update my current iTunes 6.0.2, or what?
    Your help in solving this problem would be much appreciated.

    I can only speak from a Windows perspective.
    Have you tried uninstalling Itunes, then uninstall quicktime and reinstalling both ?
    if you log onto the pc as another user does itunes work then ? if so quicktime and itunes are fine and it's something specific to the user.
    Try finding the itunes library (for vista c:\users\users name\music\itunes most likely), this is where your music is going to be along with what seems to be configuation files for itunes for that user. Try renaming.
    Does Itunes work then ?
    HTH

  • Install Failure: Windows cannot be installed to disk 0 partition 1.

    I have problem with installation Win7 x64. Installation stops on disk selection with mesage: "Setup was unable to create a new system partition or locate an existing system partition. See the Setup log files for more information". I tried ICH9 controler in mode AHCI and RAID. Loading intel drivers (Ver:8.7.0.1007 and 7.5.0.1017) gives me masage "Windows cannot be installed to disk 0 partition 1." Details: "Windows is unable to install to the selected location. Error: 0x80300001". I can see drives, make new partition and format it.
    Spec:
    CPU: Intel Q6600
    RAM: 4GB
    MB: MSI Neo2 FIR (intel P35 and ICH9R)
    HDD: 2x 640GB SATA (empty)

    I had the same problem. On a new build, ASUS P8Z68-V/Gen4, I a pulled a WD 1TB Sata HDD from another computer I had and put it into my new computer.  The drive was previously used just as a data drive, not a boot disk. Win 7 didn't want load on it.
    I followed the instructions posted by BenFreefly (although abbreviated slightly) and it worked. For reference, here are the steps;
    1) After Windows gives you the error, hit SHIFT-F10 to get to the command prompt.
    2) From command prompt enter the following commands:
    diskpart
    list disk
    select disk 0    (your disk may be a different number)
    clean
    create partition primary
    exit    (exits diskpart)
    exit    (exits command prompt)
    3) Click on Refresh
    4) Windows now sees the disk as a primary disk
    5) Select the disk and click Next.
    From there, Windows will extract files and the install will boot several times.
    Phil C.
    Wow, that's weird, this is my answer that has been deleted

  • In XP Mode on Windows 7, after installing application as like I would normally on an actual XP system, application will not start in windows XP mode itself.

    Just did a clean install of windows 7.  I then downloaded windows XP mode and Windows Virtual Mode.  Everything ran flawlessly and everything is updated.  I needed to Install a program called Dentrix 10.5 which can only be installed on Windows
    XP for numerous reasons and one including it needing to use Microsoft .NET 1.0.  I installed this program on Windows XP Mode as I would as if I were installing it with a computer with windows XP.  The Install of the program went fine and completed.
     Still being in Windows XP Mode I wanted to see how it would run.  I hit Start Menu, All Programs, Startup Programs, and clicked on the Dentrix Application.  Once I clicked it the time glass on the  mouse was there for a few seconds and
    then went away without the application starting up at all.  One thing that I'm thinking is why after I clicked Start Menu, All programs, is why was Dentrix not in its own folder and instead in the Startup programs after All programs?  Any Ideas how
    to get the program to run?  Like I said, I am trying to run the program in Windows XP Mode and not Windows 7 as I have found many Q's and A's on only how to do that.  Also this is the second application which I downloaded and the first being Microsoft
    Security Essentials so I know I don't have some virus from keeping from opening the Dentrix Application.  Incase you are wondering the Microsoft Security Essentials opens and runs fine in Windows XP Mode.  So Pretty Much My Main question is: Why
    my application not starting up in Windows XP Mode?  Any help is greatly appreciated! 

    Once I clicked it the time glass on the mouse was there for a few seconds and then went away without the application starting up at all.
    A couple times a week I open Dentrix 11.0 in a virtual machine on Windows 7. I experience the same thing almost every time I open the VM. I must first get Windows to "reconnect" my network for me. Do this by opening Start | My Computer, and
    double-click on the mapped network drive leading to the Dentrix data. After I can see the Dentrix data drive, Dentrix will be able to read it too and will open correctly.
    In Dentrix, seeing nothing (or briefly seeing a hourglass and then seeing nothing) is a classic sign that either:
    - The database files are marked as Read Only
    - The program cannot access the data files (probably the folder it is pointed to does not contain any data).
    - Or possibly the database path does not point to the right location where the data files are located
    Open the folder where you installed the program files of Dentrix (probably c:\program files\dentrix\) and double-click to run EP.EXE. The database path will be revealed. You can "Browse" to the correct location, and "OK" through the dialog to
    close them. Then try opening Dentrix again.
    Should that not work, open Start | My Computer, and try to open the path (starting with the drive letter, then the folder structure you saw in EP.EXE).
    By the way, if your path uses UNC (starting with two back-slashes and then the computer name of the server), you'll need to map a network drive and replace your path with a mapped drive path. (Map a drive in Start | My Computer | Tools | Map Network
    Drive). Dentrix really doesn't like UNC paths.
    Dentrix 10.5 can only be installed on Windows XP
    Microsoft .NET 1.0
    Just FYI, Microsoft .Net Framework 1.0 is required only for the "Time Clock" feature of Dentrix. Windows 7 already has .NET Framework features up to version 3.5 built in, and Time Clock (in my experience) works great under Windows 7 without installing
    .NET 1.0.
    Have you tried installing directly in Windows 7? I have a specific reason why I don't (I have a newer version of Dentrix installed on my Win 7 machine, and use the VM to go back to an older database occasionally - so I can't mix two different program versions
    on the same machine). If you were to try installing this program under Windows 7 directly, Dentrix will launch the Microsoft .NET Framework install after the Dentrix install is completed. Just cancel out at that point (Windows will probably give you an "incompatibility"
    error message anyway before allowing the install to go through) and I believe you can run it under Windows 7. That might eliminate the networking-through-the-VM issue. So, if you have no other reason not to install Dentrix on your Windows 7 machine directly,
    I'd try it. You might be surprised and if it works, you'd save yourself some headache with connecting the to network through the virual machine.
    Is why was Dentrix not in its own folder and instead in the Startup programs after All programs?
    During the installation, on the Select Program Folder screen, you must have clicked the "Startup" option under Existing Folders. By default, "Dentrix" will be typed into the box at the top. If you simply clicked Next, it would have gone
    to the correct location. The screen is a little confusing, because something in the list will be highlighted by default, but what is typed into the box at the top will actually be used.

  • No more optical drive and windows 8 issue: "Windows cannot be installed on this disk as it has an MBR partition table."

    I have an Early 2011 13" MBP going strong with an SSD and original HDD installed in the optical drive. However, having had success with windows 7 on my old HDD I was planning to install Windows 8.1 (from .iso) on my SSD. However, for the past day or so it's been a nightmare.
    I tried the official procedure but by editing the bootcamp info.plist so I could boot from USB (you can't install windows from an external optical drive apparently) partitioning as bootcamp wanted too.
    I then tried it a number of different ways using disk utility etc and with an empty space
    However, I always seem to end up with the error "“Windows cannot be installed on this disk. The selected disk has an MBR partition table. On EFI systems, Windows can only installed on GPT disks“
    I read some interesting stuff here http://www.royhochstenbach.com/installing-windows-8-1-on-a-2013-mac-pro/
    He points out that
    "Windows 7 and 8 in x64 support EFI. Normally if you install Windows on a Mac and use the installation DVD, it boots into regular BIOS mode, thus can be installed on an MBR partition. I tried the same, but since the Mac Pro doesn’t have an optical drive I had to use an external drive. And apparently the Mac boots external optical drives in EFI mode too. The Bootcamp wizard is aware of this, and creates a GPT partition on a non-superdrive Mac but an MBR partition on a superdrive Mac."
    This means Bootcamp is essentially making the wrong type of partition?
    My real question is? How do I install it windows 8? I'm really on my last legs!
    I really don't want to have to open this thing up and reinsert my optical drive as its really really difficult to get out of the enclosure (would probably have to break it).
    A huge thanks in advance!

    Hi,
    Have you tried that suggestion?
    You also could use this commands to check and install again:
    Inside windows installer, hit Shift+F10 to get a command prompt, then run diskpart and type List disk to displays a list of disks and information about them, such as their size, amount of available free space, whether the disk is a basic or dynamic disk,
    and whether the disk uses the master boot record (MBR) or GUID partition table (GPT) partition style.
    and then select the target disk. Zap the drive (with the clean command), create GPT table (new gpt), create the GPT-EFI special partitions.
    Step-by-step instructions is here for reference:
    HOW TO: Use the Diskpart.efi Utility to Create a GUID Partition Table Partition on a Raw Disk in Windows
    http://support.microsoft.com/kb/297800?wa=wsignin1.0
    Then reboot so the firmware finds those partitions and adds the disk to the EFI-native boot order (Windows installer checks this).
    Karen Hu
    TechNet Community Support

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