Windows 8 CP1025nw Printer stays offline

I do not know squat about windows 8 other than my opinion of it which is not good. I managed to get the printer installed to print wirelessly, now all of the sudden it's just always offline.
I read somewhere to change the IP address to a static one but that post has zero information on how to actually do that. I know the printer is online because when I connect to the network I can print test pages to it, but I can only do that from the print dialogue the printer does not come up in any printer lists. So If I go to the device webpage it will print from there but only the test pages (I'm sorry if I'm not making sense I'm frustrated and about blind from doing this crap today)
The driver that installed is for CP1020 not the CP1025nw when I try downloading and installing the full software package it fails every time, doesn't matter if I try to set it up to print to the network, wirelessly or USB, it just fails. I thought maybe the current download package wasn't set up for windows 8 so I also downloaded the drivers alone thinking that might help and again nothing. I've attempted 10 times to install and set it up just today (and it's been more than today that I've messed with it).
The printer shows everything is fine, when I run diganostics on the computer everything is fine. But the printer is just showing offline continually.
I read somewhere else too that I could reset the print spooler, but on windows 8 I can't even find that. I am typically great with computers and figuring out issues, and this has honestly left me wanting to rip out my own teeth as I am sure it would be less painful.
Can anyone help?

Hi AprilDoyal,
I understand you are having and issue with windows 8 and CP1025nw. Printer stays offline can be fixed
by follow the document below and download the HP Print and Scan Doctor.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
Please feel free to contact me if you have other questions
Thank you
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hello All,
The printer goes offline due to proper driver is not installed correctly or if the printer port is not selected correctly.
I would suggest that you check the printer port (if the printer is connected via USB then chck if you have selected USB001,002... OR DOT), if the printer is connected via Network then check if the printer is selected via TCP/IP and then check the results.
Alternatively, you may uninstall and reinstall the driver and then check the results.
Regards,
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Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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I'm going to apologize first because I don't have a real solution and my post will sound negative, but my experience may give some insight.
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I'm going to apologize first because I don't have a real solution and my post will sound negative, but my experience may give some insight.
My experience is that Apple didn't get Windows printing "done right" until 10.5. Prior to that, I could never print to a Canon S800 printer attached to a Vista Ultimate machine. With the printer attached to a XP machine, I could print, but it would often fail. (Just no output and OSX saying printer was offline.) This was with a G3 B&W with 10.3 and a iMac with 10.4. And like you, I did try the IPP and LPD settings but just never got a usable setup.
Then I got a Macbook Pro with 10.5. Printing worked fine straight out of the box to the same S800 printer on Vista. Mac Mini with 10.5 worked also. Upgraded both to 10.6 and printing still works. Even a clean reload of 10.6 on the Macbook, Windows printing is fine. Also to a Epson R280 attached to the same Vista machine.
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Hi @fcu ,
I see that printer keeps going offline on the computer, but you can still print using your phones wirelessly.
I can help you with this.
Most likely the router reassigned the printer a new IPv4 address and the computer isn't recognizing it.
Print a configuration page to get the printer's IPv4 address.
Printing a Configuration Report.
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Type the IP address into your web browser's address bar. (Internet Explorer)
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Check the port showing on the computer, to make sure it matches the printer's IPv4 address.
Go to the start up screen, (tiles menu) type in "Devices and Printers", select settings, click on Devices and Printers.
Right click on the printer and left click printer properties, select the ports tab.
Click on configure port to view the IPv4 address.
If the IPv4 address doesn't match the printer's IPv4, then create a new port with the new IPv4 address.
Close the configure port window.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IPv4 address for the printer.
Make sure the printer is online.
Test the printer.
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'Printer is offline' Message Displays on the Computer and the HP Printer Will Not Print.
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Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Windows 8 CP1025nw Printer stays offline

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