Windows 8 crashes when trying to connect to a Remote Desktop or a VPN
Hello,
When trying to perform a connection to a remote desktop or a VPN the application crashes (either MSTSC.exe or Explorer.exe). I've noticed this happens when credentials are about to be asked (same happens when trying to access a restricted folder on a network
machine).
Useful PC specs:
- i7 3770k, 16GB Ram, GTX460 (2x-SLI) (Intel HD 4000 on board)
> All latest drivers and Windows updates installed.
> Ran Memory Diagnostic. No errors.
Event Log:
Faulting application name: mstsc.exe, version: 6.2.9200.16384, time stamp: 0x50108ae1
Faulting module name: DUI70.dll, version: 6.2.9200.16384, time stamp: 0x50108e6a
Exception code: 0xc0000005
Fault offset: 0x00000000000027ee
Faulting process ID: 0x994
Faulting application start time: 0x01cdf16f9b46e882
Faulting application path: C:\WINDOWS\system32\mstsc.exe
Faulting module path: C:\WINDOWS\system32\DUI70.dll
Report ID: dadcc27c-5d62-11e2-bf13-bc5ff4390e7a
Faulting package full name:
Faulting package-relative application ID:
WinDbg: (RDP Crash dump with procdump)
Loading unloaded module list
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(994.1118): Access violation - code c0000005 (first/second chance not available)
dui70!DirectUI::Element::_SetValue+0xe:
000007fe`c5be27ee 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
0:000> .ecxr
rax=000007fec5cbbd80 rbx=000000989f3afa28 rcx=0000000000000000
rdx=000007fec5cbbd80 rsi=00000000fffffffd rdi=00000098a3e805b0
rip=000007fec5be27ee rsp=000000989f23a8b0 rbp=0000000000000000
r8=0000000000000001 r9=000000989f3afa28 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=00000098a1d29401
iopl=0 nv up ei pl nz na pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010200
dui70!DirectUI::Element::_SetValue+0xe:
000007fe`c5be27ee 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
0:000> !analyze -v
* Exception Analysis *
GetPageUrlData failed, server returned HTTP status 404
URL requested: http://watson.microsoft.com/StageOne/mstsc_exe/6_2_9200_16384/50108ae1/dui70_dll/6_2_9200_16384/50108e6a/c0000005/000027ee.htm?Retriage=1
FAULTING_IP:
dui70!DirectUI::Element::_SetValue+e
000007fe`c5be27ee 488b01 mov rax,qword ptr [rcx]
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 000007fec5be27ee (dui70!DirectUI::Element::_SetValue+0x000000000000000e)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000000000000000
Attempt to read from address 0000000000000000
DEFAULT_BUCKET_ID: NULL_POINTER_READ
PROCESS_NAME: mstsc.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000000000000000
READ_ADDRESS: 0000000000000000
FOLLOWUP_IP:
dui70!DirectUI::Element::_SetValue+e
000007fe`c5be27ee 488b01 mov rax,qword ptr [rcx]
MOD_LIST: <ANALYSIS/>
NTGLOBALFLAG: 0
APPLICATION_VERIFIER_FLAGS: 0
FAULTING_THREAD: 0000000000001118
PRIMARY_PROBLEM_CLASS: NULL_POINTER_READ
BUGCHECK_STR: APPLICATION_FAULT_NULL_POINTER_READ
LAST_CONTROL_TRANSFER: from 000007fec5be7db8 to 000007fec5be27ee
STACK_TEXT:
00000098`9f23a8b0 000007fe`c5be7db8 : 00000098`9f23a950 00000098`00000004 00000098`9f23a954 00000098`9f3afa28 : dui70!DirectUI::Element::_SetValue+0xe
00000098`9f23a930 000007fe`b5378a73 : 00000098`a3f11208 00000098`9f23aa70 000007fe`b5418c58 000007fe`c4dc20f5 : dui70!DirectUI::Element::SetLayoutPos+0x98
00000098`9f23a970 000007fe`b53a5f7e : 00000098`a3f154d0 000007fe`b533bd54 00000098`a3ea80e0 00000000`00000000 : authui!UserList::_OnEnumerationSyncReply+0x689
00000098`9f23af80 000007fe`b5332670 : 00000098`a3f111f0 000007fe`b53212d1 00000098`a3f153a0 00000000`00000001 : authui!CCredDialog::UIJobEvent+0x15e
00000098`9f23afc0 000007fe`b533cf1b : 00000000`00000000 00000000`00000000 00000000`00000000 000007fe`cae3545f : authui!CEnumerationSyncReplyJob::DeferredExecute+0x20
00000098`9f23b000 000007fe`b533cfbc : 00000098`a3f111f0 00000000`00000001 00000000`00000000 00000098`0000029e : authui!CDeferredUIThreadJob::Do+0x37
00000098`9f23b030 000007fe`b53a7f42 : 00000098`a1d29350 00000000`000e0602 00000000`00000002 00000000`000e0602 : authui!CCredentialJobQueue::_ProcessJobs+0x69
00000098`9f23b070 000007fe`b53a7e76 : 00000000`00000000 00000000`00000000 00000000`00008003 00000000`00000000 : authui!CCredDialog::DialogProc+0xa2
00000098`9f23b0d0 000007fe`c86ab3b9 : 00000000`00000001 00000098`9f23b241 00000000`00008003 00000000`00000000 : authui!CCredDialog::s_DialogProc+0x66
00000098`9f23b100 000007fe`c86ab108 : 00000098`9f9522d0 00000000`00000000 00000000`00008003 00000000`00000000 : user32!UserCallDlgProcCheckWow+0x135
00000098`9f23b1d0 000007fe`c86ab02e : 00000000`00000000 00000000`000e0602 00000000`00008003 000007fe`c4dc120b : user32!DefDlgProcWorker+0xb8
00000098`9f23b2a0 000007fe`c869171e : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`00000000 : user32!DefDlgProcW+0x56
00000098`9f23b2e0 000007fe`c86914d7 : 00000098`9f9522d0 00000098`9f23b4e0 000007f7`f30de800 000007fe`cae31b95 : user32!UserCallWinProcCheckWow+0x13a
00000098`9f23b3a0 000007fe`c86be067 : 00000098`9f9522d0 00000098`9f9522d0 00000098`9f9522d0 00000000`00000001 : user32!DispatchMessageWorker+0x1a7
00000098`9f23b420 000007fe`c86bc641 : 00000098`9f9522d0 00000098`9f9522d0 00000000`00000000 00000000`0000c000 : user32!IsDialogMessageW+0x242
00000098`9f23b4b0 000007fe`c86bb8a3 : 00000000`00000000 00000000`000909fc 000007fe`b53a7e10 00000098`9f3a6cd0 : user32!DialogBox2+0xfc
00000098`9f23b540 000007fe`c86bb936 : 000007fe`b5320000 00000000`000909fc 000007fe`b53a7e10 000007fe`b53a7df8 : user32!InternalDialogBox+0x113
00000098`9f23b5a0 000007fe`c86bbc1b : 00000000`00000000 000007fe`b5320000 00000098`9f3a6cd0 00000098`9f3a6cd0 : user32!DialogBoxIndirectParamAorW+0x56
00000098`9f23b5e0 000007fe`b53a7c91 : 00000000`00000000 00000000`00000000 00000098`9f3a6cd0 00000098`9f3a6cd0 : user32!DialogBoxIndirectParamW+0x1b
00000098`9f23b620 000007fe`b539d0d0 : 00000098`a1d29350 00000000`00000000 00000098`9f3ec310 000007fe`b7d77987 : authui!CCredDialog::Dialog+0x151
00000098`9f23b670 000007fe`b7d6d268 : 10458c33`00000029 00000098`9f23b800 00000098`9f3ebac0 000007fe`b7d6d370 : authui!CCredUI::CredUIPromptForWindowsCredentialsW+0x1dc
00000098`9f23b700 000007fe`b7d6d503 : 00000098`00000003 00000000`00000000 00000098`9f23ba10 00000098`9f3ebac0 : credui!CredUIPromptForWindowsCredentialsWorker+0x310
00000098`9f23b850 000007fe`ac10c4fd : 00000098`9f3ebac0 00000098`9f23baa0 00000098`9f23ba10 00000098`9f23ba28 : credui!CredUIPromptForWindowsCredentialsW+0x17b
00000098`9f23b8f0 000007fe`ac0a0a85 : 00000000`00000000 00000098`00000000 00000000`00000000 00000000`00000000 : mstscax!CTscCredentialsQueryUi::PromptForCredentialsNew+0x159
00000098`9f23b9c0 000007fe`ac09e8e8 : 00000098`9f362f38 00000000`00000000 00000000`00000000 00000098`a0fed860 : mstscax!CTscCredsAssistant::PromptForTsCredentials+0x4e5
00000098`9f23d050 000007fe`ac0a13f7 : 00000098`9f351050 00000000`00000000 00000000`00000000 00000098`a0f24d50 : mstscax!CTscCredsAssistant::AcquireTsCredentials+0x8f4
00000098`9f23d770 000007fe`ac0716fb : 00000098`a0f24d50 00000098`a0f24d50 00000000`00000000 00000000`00000000 : mstscax!CTscCredsAssistant::OnSecurityLayerNegotiationComplete+0x1af
00000098`9f23e000 000007fe`ac179428 : 00000098`00000002 00000098`a0f5fee0 00000098`a0f5fee0 00000000`00000001 : mstscax!CUI::OnSecurityLayerNegotiationComplete+0x11f
00000098`9f23e060 000007fe`ac179594 : 00000098`a0f1c540 00000000`00000000 00000000`00000000 00000000`00000000 : mstscax!CTSThread::RunQueueEvent+0x104
00000098`9f23e0b0 000007fe`ac17baf2 : 00000098`a0f1c540 000007fe`c8691742 00000098`a0f1bf30 00000000`00000000 : mstscax!CTSThread::RunAllQueueEvents+0xcc
00000098`9f23e110 000007fe`ac17bb28 : 00000098`a0f1bf30 00000000`00000000 00000000`00000000 00000000`00000000 : mstscax!CTSThread::OnNotifyThreadEventQueue+0xa6
00000098`9f23e150 000007fe`abefb451 : 00000000`00000000 00000000`00000000 000061f5`6df98991 ffffffff`ffffffff : mstscax!CTSThread::OnNotifyThreadMessage+0x20
00000098`9f23e180 000007fe`c869171e : 000007fe`c8691742 00000000`00000000 00000000`00035090 00000098`9f919f70 : mstscax!PAL_System_Win32_ThreadWndProc+0x19
00000098`9f23e1b0 000007fe`c86914d7 : 00000098`9f94fb70 00000098`9f23e320 000007f7`f30de800 000007fe`abefb438 : user32!UserCallWinProcCheckWow+0x13a
00000098`9f23e270 000007fe`c86bc6c4 : 00000098`9f950eb0 00000098`9f950eb0 00000000`00000001 00000000`0000c000 : user32!DispatchMessageWorker+0x1a7
00000098`9f23e2f0 000007fe`c86bb8a3 : 00000000`00000000 00000000`000909fc 000007f7`f331d518 000007fe`c81931b2 : user32!DialogBox2+0x219
00000098`9f23e380 000007fe`c86bb936 : 000007f7`f32c0000 00000000`000909fc 000007f7`f331d518 00000000`000909fc : user32!InternalDialogBox+0x113
00000098`9f23e3e0 000007fe`c86bbbe9 : 000007f7`f32c0000 00000098`9f23e4e0 00000000`000909fc 00000000`00000000 : user32!DialogBoxIndirectParamAorW+0x56
00000098`9f23e420 000007f7`f331d788 : 00000000`000909fc 00000098`9f23e570 00000098`9f23e4e0 ffffffff`ffffffff : user32!DialogBoxParamW+0x69
00000098`9f23e460 000007f7`f331ce9e : 00000098`a0efedc0 000007f7`f32c7ab0 000007f7`f333b420 00000000`00000000 : mstsc!CDlgBase::CreateModalDialog+0x168
00000098`9f23e500 000007f7`f32e2604 : 00000098`a0efedc0 00000098`9f23ead0 000007f7`f32c7ab0 00000000`00000000 : mstsc!CDlgBase::DoModal+0x12
00000098`9f23e540 000007f7`f32dbd6b : 00000098`9f4ec3e0 00000098`9f4ec3e0 000007f7`f32c7ab0 000007f7`f333b420 : mstsc!CDefaultContWndExt::OnConnectionIssued+0xec
00000098`9f23e9d0 000007f7`f3302bd9 : 000007f7`f32cbb00 000007f7`f32cbb00 00000000`00000000 00000098`a0f1f350 : mstsc!CContainerWnd::StartConnection+0x4d7
00000098`9f23ee70 000007f7`f3301feb : 00000000`000909fc 00000000`00000111 00000000`000c09be 00000000`00000001 : mstsc!CMainDlg::DialogBoxProc+0xbb9
00000098`9f23f1b0 000007fe`c86ab3b9 : 00000000`00000001 00000098`9f23f331 00000000`00000111 00000000`00000000 : mstsc!CMainDlg::StaticDialogBoxProc+0x63
00000098`9f23f1f0 000007fe`c86ab108 : 00000098`9f919f70 00000000`00000000 00000000`00000111 00000000`00000001 : user32!UserCallDlgProcCheckWow+0x135
00000098`9f23f2c0 000007fe`c86ab02e : 00000000`000c09be 00000098`9f23f500 00000000`00000111 000007fe`cae31b95 : user32!DefDlgProcWorker+0xb8
00000098`9f23f390 000007fe`c869171e : 00000000`00000001 00000000`00000000 00000000`00000000 000007fe`c8be1535 : user32!DefDlgProcW+0x56
00000098`9f23f3d0 000007fe`c86d22f9 : 00000000`000c09be 00000000`00000111 00000000`80000000 00000000`00000000 : user32!UserCallWinProcCheckWow+0x13a
00000098`9f23f490 000007fe`c869487a : 00000000`00000000 00000000`00000000 00000000`00000001 00000098`9f919f70 : user32!SendMessageWorker+0xa72
00000098`9f23f540 000007fe`c86bbdd3 : 00000000`00090a12 00000098`9f919f70 00000000`000909fc 00000000`000909fc : user32!SendMessageW+0x10a
00000098`9f23f5a0 000007f7`f3312409 : 00000098`a0ef0080 00000098`a0ef0080 00000000`00000000 00000000`03260475 : user32!IsDialogMessageW+0x40b
00000098`9f23f630 000007f7`f3312a07 : 000007f7`f32c0000 00000098`9f312374 000007f7`f333b420 000007f7`00000000 : mstsc!TSCMain+0x695
00000098`9f23f6e0 000007f7`f33319c9 : 00000098`9f313100 00000000`00000000 00000000`00000000 00000000`00000000 : mstsc!WinMain+0x42f
00000098`9f23f750 000007fe`c8fe167e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : mstsc!ATL::AtlWinModuleTerm+0x375
00000098`9f23f810 000007fe`cae53501 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1a
00000098`9f23f840 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: dui70!DirectUI::Element::_SetValue+e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dui70
IMAGE_NAME: dui70.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 50108e6a
FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_dui70.dll!DirectUI::Element::_SetValue
BUCKET_ID: X64_APPLICATION_FAULT_NULL_POINTER_READ_dui70!DirectUI::Element::_SetValue+e
WATSON_STAGEONE_URL: http://watson.microsoft.com/StageOne/mstsc_exe/6_2_9200_16384/50108ae1/dui70_dll/6_2_9200_16384/50108e6a/c0000005/000027ee.htm?Retriage=1
Followup: MachineOwner
Any ideas what could be the problem and how to resolve this?
Further proof it's something with credentials/authentication. I found a valid workaround, but I think this one's on Microsoft to actually fix.
I opened up Remote Desktop Connection, put in my username and clicked the Save Credentials box. Then I edited all the other settings. Saved the RDP connection to my desktop. Then I edited it with notepad, and added the password value. I found a blog that
provides a program that'll hash the password for you. I used it so I can say its safe:
http://www.remkoweijnen.nl/blog/2007/10/18/how-rdp-passwords-are-encrypted/
I put the hashed password in, saved the file. Then used it to connect and it worked. So by bypassing RDP having to ask for credentials, it didn't crash since it doesn't ask. Kind of inconvenient if you have many computers you have to connect in to. But for
those in a bind this will work for you.
This one worked for me, no update or installation of software before it broke, but had a "wife-poweroutage" (cable taken out) I'm just not in the mood to reinstall for this. But the above fixed it for me. Thank you!
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Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
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Build Info: iTunes-10012201~1
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Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QuickTime 0x9822bd8c SetTimeBaseRate_priv + 12
1 com.apple.QuickTime 0x9821e40b QTGetWallClockTimeBase_priv + 109
2 com.apple.QuickTime 0x9821e344 AssureThreadTopLevelIdleManagerExists + 45
3 com.apple.QuickTime 0x9821e271 QTGetTimeUntilNextTask_priv + 60
4 com.apple.QuickTime 0x9821e229 QTGetTimeUntilNextTask + 29
5 com.apple.QTKit 0x97979fb1 +[QTMovie_QuickTime idleAllMovies:] + 457
6 com.apple.Foundation 0x96a459b0 __NSFireTimer + 141
7 com.apple.CoreFoundation 0x970dfadb __CFRunLoopRun + 8059
8 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
9 com.apple.CoreFoundation 0x970dd291 CFRunLoopRunInMode + 97
10 com.apple.HIToolbox 0x96ca9f9c RunCurrentEventLoopInMode + 392
11 com.apple.HIToolbox 0x96ca9d51 ReceiveNextEventCommon + 354
12 com.apple.HIToolbox 0x96e321e3 ReceiveNextEvent + 83
13 com.apple.iTunes 0x00125a95 0x1000 + 1198741
14 com.apple.HIToolbox 0x96c7cf2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
15 com.apple.HIToolbox 0x96c7c1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
16 com.apple.HIToolbox 0x96c7c055 SendEventToEventTargetWithOptions + 58
17 com.apple.HIToolbox 0x96cb0bb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
18 com.apple.HIToolbox 0x96c7d380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
19 com.apple.HIToolbox 0x96c7c1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
20 com.apple.HIToolbox 0x96c9e9bb SendEventToEventTarget + 52
21 com.apple.HIToolbox 0x96e27cc3 ToolboxEventDispatcher + 86
22 com.apple.HIToolbox 0x96e27dfb RunApplicationEventLoop + 243
23 com.apple.iTunes 0x00125986 0x1000 + 1198470
24 com.apple.iTunes 0x00125894 0x1000 + 1198228
25 com.apple.iTunes 0x0000c0bc 0x1000 + 45244
26 com.apple.iTunes 0x00004797 0x1000 + 14231
27 com.apple.iTunes 0x000044ea 0x1000 + 13546
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94bb8982 kevent + 10
1 libSystem.B.dylib 0x94bb909c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94bb8559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94bb82fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x94bb7d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94bc00a6 _semwaitsignal + 10
1 libSystem.B.dylib 0x94bbfd62 pthread_condwait + 1191
2 libSystem.B.dylib 0x94bc19f8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x00024333 0x1000 + 144179
4 com.apple.iTunes 0x000237df 0x1000 + 141279
5 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
6 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x94c0a70a accept$UNIX2003 + 10
1 com.apple.iTunes 0x003d20e6 0x1000 + 4002022
2 com.apple.iTunes 0x0043552e 0x1000 + 4408622
3 com.apple.iTunes 0x004356af 0x1000 + 4409007
4 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
5 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94c0a70a accept$UNIX2003 + 10
1 com.apple.iTunes 0x003d20e6 0x1000 + 4002022
2 com.apple.iTunes 0x0043552e 0x1000 + 4408622
3 com.apple.iTunes 0x004356af 0x1000 + 4409007
4 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
5 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x94bb10c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9711dc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
3 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x94bb7a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x94bb7fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x94bb7a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x94bb7fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970dd291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x96a507d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x96a17bf0 -[NSThread main] + 45
7 com.apple.Foundation 0x96a17ba0 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
9 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x94b9215a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94bbfce5 pthread_condwait + 1066
2 libSystem.B.dylib 0x94beeac8 pthreadcond_timedwait_relativenp + 47
3 com.apple.CoreVideo 0x9059a7a6 CVDisplayLink::waitUntil(unsigned long long) + 386
4 com.apple.CoreVideo 0x905995eb CVDisplayLink::runIOThread() + 741
5 com.apple.CoreVideo 0x905992ea startIOThread(void*) + 156
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x94bbf6c0 thread_start + 0
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9821e3ac ecx: 0x0017d1c0 edx: 0x001f8100
edi: 0x00000000 esi: 0xa0aa8760 ebp: 0xbfffe068 esp: 0xbfffe020
ss: 0x0000001f efl: 0x00010282 eip: 0x9822bd8c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000096
Binary Images:
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0xe9a000 - 0xe9fff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xea5000 - 0xf31ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D2A36BFD-75DE-F33F-92DD-8D0E07F87C3E> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf86000 - 0xfa3ff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
0xfb0000 - 0x106dfeb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
0x1081000 - 0x10bbfff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
0x10c0000 - 0x1100ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x16b8000 - 0x176dfe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x17f0000 - 0x17f1ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x128bf000 - 0x128c3ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <F402CF88-D96C-42A0-3207-49759F496AE8> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x128f5000 - 0x128f7ff3 com.apple.LiveType.component 2.1.4 (2.1.4) <D60E2537-3B47-EA99-0077-6CE394378D07> /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x128fd000 - 0x12943ffb com.apple.motion.component 1.0 (729) <494487C6-EA30-43DD-39E4-BED23C5A5B1C> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x12949000 - 0x1294bff7 Motion 729.0.0 (compatibility 1.0.0) <051B60E9-B39F-EBB2-5B96-F088D147E78C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x12951000 - 0x12957ffb com.apple.audio.AppleHDAHALPlugIn 1.9.9 (1.9.9f12) <82BFF5E9-2B0E-FE8B-8370-445DD94DA434> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x12962000 - 0x1391cfff com.apple.CoreFP 1.9.18 (1.9.18) <3E01DAF2-585E-0B1B-E1BF-7D4DEAAE5AB3> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x13ad7000 - 0x13af5fc3 +com.digidesign.digidesign.DigiCoreAudioPlugIn 7.3 (7.3f117) /Library/Audio/Plug-Ins/HAL/Digidesign CoreAudio.plugin/Contents/MacOS/Digidesign CoreAudio
0x1495a000 - 0x149befe2 com.apple.LiveType.framework 2.1.4 (2.1.4) <7AABA687-4323-E5B9-BA04-8F61C217E6FD> /Library/Application Support/ProApps/SharedA/Frameworks/LiveType.framework/Versions/A/LiveType
0x149de000 - 0x14a7bff8 com.apple.procore.framework 4.0.2 (757) <D3146F1E-F86D-F2A2-509B-E3F9640CBE40> /Library/Application Support/ProApps/SharedA/Frameworks/ProCore.framework/Versions/A/ProCore
0x17e70000 - 0x17edffff com.apple.mobiledevice 396.7 (396.7) <4A48BC80-F9B9-1B21-8C01-8553DF57D401> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x17f19000 - 0x17f3ffff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x17f4e000 - 0x1812cff3 com.apple.audio.codecs.Components 2.0.2 (2.0.2) <8B43D24A-277D-5F42-8741-FC8736C44162> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x186c0000 - 0x186c5ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1a9c5000 - 0x1ab3dfe7 GLEngine ??? (???) <A4BBE58C-1211-0473-7B78-C3BA7AC29C9B> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1ab6f000 - 0x1ab93fe7 GLRendererFloat ??? (???) <EFE5EC6D-74B2-37A2-92E4-526A2EF6B791> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x1b7bb000 - 0x1bbc0fe7 libclh.dylib 3.1.1 C (3.1.1) <D1A3D8AD-0FED-4AD2-AB43-CF804B7BDBF9> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x70000000 - 0x700cbff3 com.apple.audio.units.Components 1.6.3 (1.6.3) <5DA35A22-1B05-6BD3-985A-26A7A2CD6289> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8f0c8000 - 0x8f811ff7 com.apple.GeForceGLDriver 1.6.24 (6.2.4) <DCC16E52-B1F1-90E6-E839-D30DF4CBA468> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90179000 - 0x90332feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <C145139E-24C4-5A3D-B17C-809D528354B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x90382000 - 0x90385ffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90386000 - 0x90430fe7 com.apple.CFNetwork 454.11.5 (454.11.5) <D8963574-285A-3BD6-6B25-07D39C6F67A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90431000 - 0x904a0ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x904a1000 - 0x904b3ff7 com.apple.MultitouchSupport.framework 207.10 (207.10) <E1A6F663-570B-CE54-0F8A-BBCCDECE3B42> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x904b4000 - 0x904b8ff7 libGFXShared.dylib ??? (???) <C3A805C4-C0E5-B300-430A-7E811395CB8E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x904b9000 - 0x90596ff7 com.apple.vImage 4.0 (4.0) <64597E4B-F144-DBB3-F428-0EC3D9A1219E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x90597000 - 0x905b6ff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x905b7000 - 0x906bbfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <BDEFA030-5E75-7C47-2904-85AB16937F45> /usr/lib/libcrypto.0.9.8.dylib
0x906bc000 - 0x90797feb com.apple.DesktopServices 1.5.9 (1.5.9) <CED00AC1-924B-0E45-7D5E-1CEA8929F5BE> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x90798000 - 0x90851fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x90952000 - 0x90960ff7 com.apple.opengl 1.6.11 (1.6.11) <286D1BC4-4CD8-3CD4-F723-5C196FE15FE0> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x90961000 - 0x909cbfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x909d7000 - 0x90b59fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib
0x90b5a000 - 0x90b64ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90b65000 - 0x90b70ff7 com.apple.CrashReporterSupport 10.6.5 (252) <1781CBE9-F2F4-0272-B434-124250CD48B5> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x90b71000 - 0x91451ff7 com.apple.AppKit 6.6.7 (1038.35) <ABC7783C-E4D5-B848-BED6-99451D94D120> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91462000 - 0x91476ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91477000 - 0x91499fef com.apple.DirectoryService.Framework 3.6 (621.9) <F2EEE9D7-D4FB-14F3-E647-ABD32754F557> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9149a000 - 0x914a2ff7 com.apple.DisplayServicesFW 2.3.0 (283) <48D94761-7340-D029-99E3-9BE0262FAF22> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x914a3000 - 0x914b1fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x914b2000 - 0x914b2ff7 com.apple.vecLib 3.6 (vecLib 3.6) <7362077A-890F-3AEF-A8AB-22247B10E106> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x914b3000 - 0x914cbff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x914cc000 - 0x91524fe7 com.apple.datadetectorscore 2.0 (80.7) <A40AA74A-9D13-2A6C-5440-B50905923251> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x9152a000 - 0x919e3ffb com.apple.VideoToolbox 0.484.20 (484.20) <E7B9F015-2569-43D7-5268-375ED937ECA5> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x919e4000 - 0x91a0affb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x91a0b000 - 0x91a43ff7 com.apple.LDAPFramework 2.0 (120.1) <001A70A8-3984-8E19-77A8-758893CC128C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x91a44000 - 0x91a86ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <3F0ED200-741B-4E27-B89F-634B131F5E9E> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91c71000 - 0x91d72fe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
0x91d73000 - 0x91d73ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <1DEC639C-173D-F808-DE0D-4070CC6F5BC7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91d74000 - 0x91dd1ff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x91e81000 - 0x91e91ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <C8744EA3-0AB7-CD03-E639-C4F2B910BE5D> /usr/lib/libsasl2.2.dylib
0x91e92000 - 0x928ddff7 com.apple.WebCore 6533.19 (6533.19.4) <DFCF1BC1-8BF3-E13E-F11B-C98CB36560FD> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x928de000 - 0x92979ff7 com.apple.ApplicationServices.ATS 4.4 (???) <ECB16606-4DF8-4AFB-C91D-F7947C26040F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9297a000 - 0x9298bff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x929ae000 - 0x929afff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x92a39000 - 0x92a7cff7 com.apple.NavigationServices 3.5.4 (182) <753B8906-06C0-3AE0-3D6A-8FF5AC18ED12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92a7d000 - 0x92a80fe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x92a81000 - 0x92a88ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6877F0D8-0DCF-CB98-5304-913667FF50FA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x92a89000 - 0x92acfff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x92ad0000 - 0x92b31fe7 com.apple.CoreText 3.5.0 (???) <BB50C045-25F5-65B8-B1DB-8CDAEF45EB46> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x92b32000 - 0x92bdffe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x92fb7000 - 0x93093ff3 com.apple.DiscRecording 5.0.8 (5080.4.1) <C064D05B-5191-2AC9-43B4-42DF0A466250> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x930ad000 - 0x930fdff7 com.apple.framework.familycontrols 2.0.1 (2010) <B9762E20-543D-13B9-F6BF-E8585F04CA01> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x9310c000 - 0x932e7ff3 libType1Scaler.dylib ??? (???) <A7AB841A-3F40-E0B8-ADDD-44014C7287C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
0x932e8000 - 0x93356ff7 com.apple.QuickLookUIFramework 2.3 (327.6) <74706A08-5399-24FE-00B2-4A702A6B83C1> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x93357000 - 0x9337bff7 libJPEG.dylib ??? (???) <46AF3A0F-2B8D-87B9-62D4-0905678A64DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9337c000 - 0x933bfff7 libGLU.dylib ??? (???) <F8580594-0B38-F3ED-A715-CB3776B747A0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x933ce000 - 0x933ceff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x93444000 - 0x9346bff7 com.apple.quartzfilters 1.6.0 (1.6.0) <879A3B93-87A6-88FE-305D-DF1EAED04756> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
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Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.5 GHz, 4 GB, SMC 1.28f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200BEVT-22ZCT0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: MobilePre, 0x0763 (M-Audio), 0x200f, 0x1a200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
-Thanks.Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/ -
Windows crashes when trying to sync photos
I'm a new Nano user and I finally got iTunes through my firewall, playing music, and synching with my Nano. I can load my songs and make playlists. So far, so good.
Today I've been trying to sync up to load pictures, but every time I do, Windows crashes. I've tried searching the support articles and couldn't find this issue before. I've been trying to sync it to a particular file with a select group of pictures: I've tried using different file and subfile locations and I've tried changing the size or number of the photos....but it still happens. Every time my Nano syncs with iTunes to include a photo sync, all of Windows crashes.
Is there something about the photo files (jpeg) that I should know or change? They're all about 300K and all have text names (not digits or symbols).
Any help appreciated.hi Pegasus!
gosh, but this is a weird complex of symptoms that you're getting. i've actually seen then all before individually, just not in a clump together like this.
this will be a long post. i'm going to start with troubleshooting directly related with with the blue screen, and then after that i'll dwell on the itunes-launch-failures/photosyncing-relation angles.
0x0000001 (0x0000008, 0x0000008, 0x0000000, 0xBFF55036)
Driver IRQLNOT_LESS_OREQUAL
that can be a fiddly one to troubleshoot. i haven't seen any common denominators in itunes/ipod contexts with it.
(1) let's try to get the malware possibilities off the table. (i'm usually more worried about that with a 0x0000050, but you're getting a weird bunch of symptoms.) download fresh definitions and run vigorous virus and spyware scans. if your security software providers offer them, run some online scans as well. (they can sometimes pick up an infection even if the security software on the PC has been compromised.)
(2) have a check through your Device Manager (right-click "My Computer", select "Manage", click "Device Manager") to check to see if there are any warning/alert messages showing up next to any of your Devices.
(3) have a look through the MS Knowledge base to see if you can find any reported causes of the IRQL_... that look like they might be relevant to your box. sorry, there's a whole bunch of different things to sift through over there:
search on Driver IRQLNOT_LESS_OREQUAL
(4) let's also capture a minidump of the crash and send it to the Discussions Hosts, so they can throw it over the fence to the Apple engineers for a look.
To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
And then send it to a Discussions Host. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
itunes-not-launching/photosyncing
security software on the PC can be implicated with both of these ... i just haven't seen it associated with both sorts of symptoms at the same time.
Norton Internet Security 2005 is a common cause of error-message-free itunes launch failures, and i have seen it implicated in some odd syncing problems (just not with a BSOD on photosync.)
McAfee is sometimes implicated with odd problems with photosyncing (but not typically with the itunes error-message-free launch failures).
so let's try an experiment. if you switch your security software off prior to an attempt at a photosync, do you still get the blue screen?
love, b -
SCVMM service crash when trying to connect with admin console
Hello,
i'm using SCVMM for a while but from the beginning of the year (2010), the vmm service crash when i try to connect with the vmm admin consol .
More in detail:
vmm service is running on serverA. (vmmservice 2.0.3444.0)
Admin console is running on serverA (vmmadmin 2.0.3444.0)
ServerA is running W2008 Sp2
on this serverA, i launch vmm admin console to connect to server localhost:8100.
i get the following erro message
You cannot access Virtual Machine manager server localhost
Contact the virtual machine manager administrator to verify that your account is a mamber of a valid user role and then try the operation again
ID: 1604
And i can see in system log at the same time an error (see detail at the end)
i get the ods log from vmm according to the link i see in an other post http://blogs.technet.com/chengw/archive/2008/05/08/how-to-collect-scvmm-traces.aspx
thanks in advance
Log Name: System
Source: Service Control Manager
Date: 05/01/2010 11:44:20
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: PYAQ9G.INETPSA.com
Description:
The Virtual Machine Manager service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908D1-A6D7-4695-8E1E-26931D2012F4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-01-05T10:44:20.000Z" />
<EventRecordID>21683</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>System</Channel>
<Computer>PYAQ9G.INETPSA.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Virtual Machine Manager</Data>
<Data Name="param2">1</Data>
<Data Name="param3">100</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
</EventData>
</Event>Hi Mike,
I have same kind of
VMM Crashing issue but error looks different.
I have one SCVMM Server ( Win2008 R2 SP1) and to manage 20 host servers with 300 clients and it was running fine since 30 months. Recently I observed
that Virtual Machine manager service is not getting started automatically , due to that SCVMM console is not establishing the connection. If we forced to start the VMM service, then we are able connect the SCVMM console. But every 5 or 10 min console
was disconnecting and restarting the console. We are getting below 2 error codes. Please help me on this.
I have hosted IN-SCVMM1 server on
hyper-v virtual machine with 16GBRAM and 2 Processors.
Error1:
Log Name: VM Manager
Source:
Virtual Machine Manager
Date:
7/24/2012 12:19:31 PM
Event ID: 1
Task Category: None
Level:
Error
Keywords: Classic
User:
N/A
Computer: IN-SCVMM1.ingrnet.com
Description:
System.OverflowException: Failed to convert parameter value from a UInt16 to a Int16. ---> System.OverflowException: Value was either too large or too small for an Int16.
at System.UInt16.System.IConvertible.ToInt16(IFormatProvider provider)
at System.Convert.ChangeType(Object value, Type conversionType, IFormatProvider provider)
at System.Data.SqlClient.SqlParameter.CoerceValue(Object value, MetaType destinationType)
--- End of inner exception stack trace ---
at System.Data.SqlClient.SqlParameter.CoerceValue(Object value, MetaType destinationType)
at System.Data.SqlClient.SqlParameter.GetCoercedValue()
at System.Data.SqlClient.SqlParameter.Validate(Int32 index, Boolean isCommandProc)
at System.Data.SqlClient.SqlCommand.SetUpRPCParameters(_SqlRPC rpc, Int32 startCount, Boolean inSchema, SqlParameterCollection parameters)
at System.Data.SqlClient.SqlCommand.BuildRPC(Boolean inSchema, SqlParameterCollection parameters, _SqlRPC& rpc)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Microsoft.VirtualManager.DB.SqlRetryCommand.ExecuteNonQuery()
at Microsoft.VirtualManager.DB.Adhc.Host.Update(HostData hostData, SqlContext ctx)
at Microsoft.VirtualManager.Engine.Adhc.HostDatabaseUpdater.UpdateDatabase()
at Microsoft.VirtualManager.Engine.Adhc.HostRefresher.UpdateAllInformation(Host host, HostUpdateInformation hostUpdateInfo, Guid taskID)
at Microsoft.VirtualManager.Engine.Adhc.HostRefresher.RefreshData(HostReference hostRef)
at Microsoft.VirtualManager.Engine.RefreshDriver`1.RefreshThreadFunction(Object obj)-2146233066
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Virtual Machine Manager" />
<EventID Qualifiers="0">1</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-24T06:49:31.000000000Z" />
<EventRecordID>4888059</EventRecordID>
<Channel>VM Manager</Channel>
<Computer>IN-SCVMM1.ingrnet.com</Computer>
<Security />
</System>
<EventData>
<Data>System.OverflowException: Failed to convert parameter value from a UInt16 to a Int16. ---> System.OverflowException: Value was either too large or too small for an Int16.
at System.UInt16.System.IConvertible.ToInt16(IFormatProvider provider)
at System.Convert.ChangeType(Object value, Type conversionType, IFormatProvider provider)
at System.Data.SqlClient.SqlParameter.CoerceValue(Object value, MetaType destinationType)
--- End of inner exception stack trace ---
at System.Data.SqlClient.SqlParameter.CoerceValue(Object value, MetaType destinationType)
at System.Data.SqlClient.SqlParameter.GetCoercedValue()
at System.Data.SqlClient.SqlParameter.Validate(Int32 index, Boolean isCommandProc)
at System.Data.SqlClient.SqlCommand.SetUpRPCParameters(_SqlRPC rpc, Int32 startCount, Boolean inSchema, SqlParameterCollection parameters)
at System.Data.SqlClient.SqlCommand.BuildRPC(Boolean inSchema, SqlParameterCollection parameters, _SqlRPC& rpc)
at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async)
at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result)
at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(DbAsyncResult result, String methodName, Boolean sendToPipe)
at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
at Microsoft.VirtualManager.DB.SqlRetryCommand.ExecuteNonQuery()
at Microsoft.VirtualManager.DB.Adhc.Host.Update(HostData hostData, SqlContext ctx)
at Microsoft.VirtualManager.Engine.Adhc.HostDatabaseUpdater.UpdateDatabase()
at Microsoft.VirtualManager.Engine.Adhc.HostRefresher.UpdateAllInformation(Host host, HostUpdateInformation hostUpdateInfo, Guid taskID)
at Microsoft.VirtualManager.Engine.Adhc.HostRefresher.RefreshData(HostReference hostRef)
at Microsoft.VirtualManager.Engine.RefreshDriver`1.RefreshThreadFunction(Object obj)-2146233066</Data>
<
Error2 :
Log Name: System
Source:
Service Control Manager
Date:
7/24/2012 12:19:32 PM
Event ID: 7031
Task Category: None
Level:
Error
Keywords: Classic
User:
N/A
Computer: IN-SCVMM1.ingrnet.com
Description:
The Virtual Machine Manager service terminated unexpectedly.
It has done this 1 time(s). The following corrective action will be taken in 100 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-07-24T06:49:32.179030700Z" />
<EventRecordID>29790</EventRecordID>
<Correlation />
<Execution ProcessID="564" ThreadID="5840" />
<Channel>System</Channel>
<Computer>IN-SCVMM1.ingrnet.com</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Virtual Machine Manager</Data>
<Data Name="param2">1</Data>
<Data Name="param3">100</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
</EventData>
</Event>
Please help on this situation.
Ratnakar.c
Ratnakar -
Illustrator & Indesign CC (Windows) crashes when trying to open an new/existing document
I installed Illusrator & Indesign CC when they were released as I had a pre-existing Adobe CC account which I had previously downloaded Photoshop and Indesign CS6 with. When I try to use Indesign & Illustrator CC they both crash when you go to open a new / existing document. I also downloaded Photoshop CC and this works fine. I have phoned Adobe 6 times to try to resolve the issue, each time I wait on hold for an hour and they get told they will call back within 2-5 hours but this never happens.
Has anyone else had this issue since installing CC and found a way to resolve it?Are Tahoma and Verdana fonts installed on your system?
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Flash Player 11.7.700.169 crashing when trying to connect Webcam in Adobe Connect 11.2 r261
Hello,
I hope someone can help me. I discovered this week that I cannot connect my webcam to Adobe Connect anymore. The latter will stop working. If I uninstall Adobe Connect add-in I have the same problem but this time only the flash player crashes.
I tried Firefox 20.1 (latest release), have all the updates on the Windows 7 Professional (x64), the latest Flash (as you see), the latest Adobe Connect Add-In and the Website runs Adobe Connect 9 as far as I know.
The webcam is working with other software (like skype or on Silverlight). Windows claims that the drivers für the webcam are up-to-date.
I tried to roll back changes on the computer (DELL Latitude E6410 if this is of relevance), installed an older version of Flash etc. etc. No change in the behaviour....
I found some discussions where an xsplit(something) was the problem. I have no xsplit installted.
There logs were asked for. Where do I find these?
I really hope that someone can help me since I need to work with this machine and with the AConnect in several projects. Webcam would really be a treat!
Best,
KonwillHello Chris and Sameer,
thank you for getting back on this issue.
To answer your questions first:
- no, I have not posted this issue in the connect forums - I will do and point to this discussion
- Sameer, I have tested the webcam on the website you pointed out, it is not working with Firefox but it is working in Chrome
I also need to give you an update on the current versions I use:
Win 7 Pro (64bit) (all updates included)
Firefox 21.0
IE 10.0.9200.16576
Chrome 26.0.1410.64 m
Flash Player 11.7.700.202
Adobe Connect Addin 11.2 r261
I tested the webcam via FP with Firefox, IE and Chrome in the versions mentioned above. Only in Chrome I can run the WebCam on the www.testwebcam.com website. Once I start the adobe connect meeting and want to start the webcam the Connect Addin stops working with the popup as shown in post 3 of this discussion in all three browsers.
All components have been uninstalled and installed again (except for IE) for testing with no change in the result. I have also rolled back the computer to the system recovery point furthest back in time to see if any other installation might be the cause. But no luck either.
I am happy to post the logs but would need advise where to find these or how to retrieve.
Thanks!
Konwill -
Before installing the update to 10.7.3 I could connect to an SMB share on my Mac from Windows 7 but I can't any longer. When I try I get the error "Unknown user name or bad password" on the Windows 7 system.
When I try to connect using the "net use..." command I get the error: "System error 86 has occurred".
Does anyone know how to resolve this? What really confuses me is that it was working fine until I installed the update to 10.7.3.Check the Wins Tab in the Advanced section of Network in system preferences.
If you don't have the same workgroup name and the correct NetBIOS name showing up in the WINS tab you will get the Bad username or password.
I know I deal with this everyday.
There is something wrong with Lion and it does not automatically fill in those entries in the WINS tab.
What I have to do on every reboot/startup is open System preferences go to Sharing and uncheck File Sharing then recheck it. That will fill in the WINS tab entries. -
my laptop has always connected to routers without a problem, but with one particular router, when it connects to it, the computer crashes. Also, when I turn on the computer within the range of the router, the computer will not start.
It just crashed again with nothing running but the apple website an itunes.
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Itunes crashes when trying to connect to store
Ever since downloading the newest version of itunes 10.2.2.14 i have not been able to access the itunes store. Whenever I try to connect to itunes online in anyway windows comes up with anerror box and closes the program. I have downoad and reinstalled the newest version of itunes three different times and nothing has helped. I have run the diagnostics on itunes and it come up with a problem with not having a secure link to itunes but when i click on help next to the error windows shuts the program down. Here is a cxopy of the windows error.
Product
iTunes
Problem
Stopped working
Date
5/31/2011 4:05 PM
Status
Report Sent
Problem signature
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 470146Problem Event Name: InPageError
Error Status Code: c000009c
That one can indicate disk or file damage, brandon.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Vista instructions in the following document: Check your hard disk for errors
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors. You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you now access the store without the error? -
Screen Sharing crashes when trying to connect.
I'm on my MacBookPro (10.6.6).
When I try to connect to my desktop (10.6.8) (from clicking the Share Screen button in finder) I get the "enter name and password" box. When I enter the info, I get a crash "Screen Sharing closed unexpectedly" and then I'm left with the "enter name and password" dialog with a spinning "connecting" status floating above my screen forever (killing the finder does nothing to it).
The macbook connects to my G5 running 10.5.8 with no problem. The G5 connects to both macbook and other desktop fine. The other desktop connects to the macbook and G5 fine.
Anyone have any thoughts?Try and create a new standard user account on the MBP, and check if you can connect from this one. If so, something's wrong on your current account. You might consider migrating from the old to the new one, and delete the former after that.
If you can't connect at all, go to System Preferences, disable file sharing, then go to /Library/Preferences, locate the com.apple.preferences.sharing plist file, and relocate it on your Desktop (admin password required). Reboot your Mac, relaunch/enable file sharing, and let your system create a new com.apple.preferences.sharing plist file. -
System crash when trying to connect IPod touch (blue screen)
Hello all!
All of a sudden, my computer running on Windows XP doesn't recognize my iPod touch anymore. Changing the USB-Port and re-installing iTunes did not help. The actualization of the driver resulted in the system to recognize the iPod for a couple of seconds, but then the system crashed and a blue screen appeared, which made it necessary to restart the system. I had the same thing four times today now and have absoultely no idea what else I could do. Can anyone help?
Thank you in advance!
Message was edited by: globi_luI too just had my itouch completely crash. I was attempting to sync and a pop up asked about updating my itouch. I agreed. Only to get the frozen apple screen with the download bar. Now I can't even reset my itouch or get my computer to recognize my itouch. PLEASE HELP!!
-
Airport Express error (-15006) when trying to connect as a remote speaker?
I use an Airport Express (g) to port music to my stereo.
Recently it stopped working and although the green light is on (ie connected) when I try and connect iTunes to it gives me the waiting bar and then error (-15006).
I've tried doing a 'hard' reset on the unit and reconfiguring it but no change.
Is it broken or is this a software/setup issue?
Thanks,
Dan.After reading dozens of reports about this issue in this forum I found my solution and I want to thank everybody for their contribution. Here is what I did. I think this can help many of you that are having your airport not recognized by airport utility:
1- connect your aiport express to your computer with an ethernet cable
2- while mantaining your aiport express connected to your computer by this cable do a factory reset (see apple support to learn how to do this simple procedure)
3- at this time you will see a steady ambar light in your airport express
4- launch airport utility and wait 30-50 seconds
5- airport express should now appear with factory settings ready to be setup
If you have an Airport Extreme base station and want your airport express joining your network follow the above procedure and TURN ON airport in your Mac in order you can access your airport express through airport utility.
I hope this help you. My airport express (n) is working again with firmware 7.4.1 that many people claim to have a bug as is air tunes. My house is a 2 story building and this airport is on the top floor where te network could be problematic but it is not.
Regards,
Jose
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