Windows 8 Detects Audio But I don't hear any sound.

Hi, I have an HP Pavillion 500-314 running windows 8.1. Yesterday all sound stopped working though windows still detects sound in the control panel and device manager.
I've tried system restore and uninstallilng/reinstalling the audio drivers. This isn't an issue with the speakers because I've tested them and there is no audio from headphones either.
If anyone has a suggesstion to fix this problem it would be much appreciated.
Thank you!
CW

Dear Customer,
Welcome and thank you for posting your query on HP Support Forum.
Request you to please update the graphic driver, please uninstall the graphic drivers first from the device manager and the control panel and then download the latest drivers and reinstall them along with the chipset drivers.
Below mentioned is the link for the Nvidia graphic drivers, please click on the sp66394.exe and download the file.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-132285-1&cc=us&dlc=en&lc=en...
For AMD Graphic drivers please click on the link below
http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66392.exe
For Intel please click on this below link.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-132034-1&cc=us&dlc=en&lc=en...
Also please update the chipset driver, please click on this below link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-134902-1&cc=us&dlc=en&lc=en...
I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.
Hope this helps, for any further queries please reply to the post and feel free to join us again.
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
SJ_Bradley
I am an HP Employee.

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crw-rw---- 1 root audio 116, 36 2007-08-19 12:45 hwC1D0
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crw-rw---- 1 root audio 116, 16 2007-08-19 12:45 pcmC0D0p
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options snd-via82xx ac97_quirk=0
to /etc/modprobe.conf according to information in the wiki but it didn't help.
Help would be greatly appreciated. Thanks for reading.
Last edited by schallstrom (2007-08-22 21:27:56)

milan wrote:
Look at this:
crw-rw---- 1 root audio 116, 0 2007-08-19 12:45 controlC0
crw-rw---- 1 root audio 116, 32 2007-08-19 12:45 controlC1
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