Windows 8 error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hi,
I bought a new computer with Windows 8 and it has crashed almost every day . Despite constantly sending the details of the crash through to Microsoft it doesn't seems to have been addressed. The error message that pops up every time is the
same. It is on a blue screen and says:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)"
Can someone please explain what I need to do to fix this? I am not a tech head so some step by step instructions would be great. Can i (re)install new drivers etc or is this a common fault of Windows 8? This is driving me crazy. It certainly
doesn't make me feel like I have a new computer that's for sure!
minidump link --> https://onedrive.live.com/redir?resid=883C8D9112CF51%21107
Any help would be massively appreciated.
Cheers,

Hi
Your wifi or network adapter driver might need updating.

Similar Messages

Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)

Hi,
I bought a new computer with Windows 8 Pro (64 Bit) in February/March 2013 and it has crashed almost every day I've had it (it crashes at least every two days). Despite constantly sending the details of the crash through to Microsoft it doesn't seems
to have been addressed. The error message that pops up every time is the same. It is on a blue screen and says:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)"
Can someone please explain what I need to do to fix this? I am not a tech head so some step by step instructions would be great. Can i (re)install new drivers etc or is this a common fault of Windows 8? This is driving me crazy. It
certainly doesn't make me feel like I have a new computer that's for sure!
I just read one post that suggested someone's fault ma be because of antivirus software AVG Internet Security 2013 (which I have). How can I find out iof this is the case? And if this software doesn't work with Windows 8 does anyone know
what is the best to use with Windows 8?
Any help would be massively appreciated.
Cheers,
rdtro1

* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001b83e58, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800197d7168
GetUlongFromAddress: unable to read from fffff800197d71f8
0000000000000000 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
tcpip!FlpReturnNetBufferListChain+e2738
fffff880`01b83e58 488b01 mov rax,qword ptr [rcx]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
TRAP_FRAME: fffff88002b38880 -- (.trap 0xfffff88002b38880)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8004f6fc40 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8004f6fc41 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001b83e58 rsp=fffff88002b38a10 rbp=0000000000000000
r8=fffffa8004f6fc40 r9=0000000000000000 r10=fffff88001400e80
r11=fffffa80061113d0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
tcpip!FlpReturnNetBufferListChain+0xe2738:
fffff880`01b83e58 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800194d8769 to fffff800194d9440
STACK_TEXT:
00 nt!KeBugCheckEx
01 nt!KiBugCheckDispatch
02 nt!KiPageFault
03 tcpip!FlpReturnNetBufferListChain
04 NETIO!NetioDereferenceNetBufferList
05 fwpkclnt!FwppDereferenceNetioNetBufferList
06 fwpkclnt!FwpsDereferenceNetBufferList0
07 tunnel!TunnelUserRestoreAndFreeNblAndNbState
08 tunnel!TunnelUserReturnNetBufferLists
09 ndis!ndisInvokeNextReceiveCompleteHandler
0a ndis!NdisReturnNetBufferLists
0b tcpip!FlpReturnNetBufferListChain
0c NETIO!NetioDereferenceNetBufferListChain
0d tcpip!TcpFlushDelay
0e tcpip!TcpPreValidatedReceive
0f tcpip!IppDeliverListToProtocol
10 tcpip!IppProcessDeliverList
11 tcpip!IppReceiveHeaderBatch
12 tcpip!IpFlcReceivePackets
13 tcpip!FlpReceiveNonPreValidatedNetBufferListChain
14 tcpip!FlReceiveNetBufferListChainCalloutRoutine
15 nt!KeExpandKernelStackAndCalloutInternal
16 nt!KeExpandKernelStackAndCalloutEx
17 tcpip!FlReceiveNetBufferListChain
18 ndis!ndisMIndicateNetBufferListsToOpen
19 ndis!ndisInvokeNextReceiveHandler
1a ndis!NdisMIndicateReceiveNetBufferLists
1b tunnel!TeredoWfpIndicationWorker
1c tunnel!LwWorker
1d nt!IopProcessWorkItem
1e nt!ExpWorkerThread
1f nt!PspSystemThreadStartup
20 nt!KiStartSystemThread
Image path: \SystemRoot\system32\DRIVERS\tunnel.sys
Image name: tunnel.sys
Browse all global symbols functions data
Timestamp: Thu Jul 26 04:23:04 2012 (5010AA08)
CheckSum: 000296F2
ImageSize: 0002C000
File version: 6.2.9200.16384
Product version: 6.2.9200.16384
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.6 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: tunnel.sys
OriginalFilename: tunnel.sys
ProductVersion: 6.2.9200.16384
FileVersion: 6.2.9200.16384 (win8_rtm.120725-1247)
FileDescription: Microsoft Tunnel Interface Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
Disable the Teredo Tunneling Pseudo-interface 6to4 Adapter
How to Disable Teredo Tunneling Pseudo-interface 6to4 Adapter
http://blogs.msdn.com/b/richin/archive/2010/11/26/how-to-disable-teredo-tunneling-pseudo-interface-6to4-adapter.aspx
Does this fix it?
"A programmer is just a tool which converts caffeine into code"

Windows 8.1 error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

I've been getting a bunch of errors and automatic restarts. This was the most recent one.
https://onedrive.live.com/redir?resid=ABF6FF188301339%21111
here are my dump files. There are only three. I don't know if this link will work I've never used skydrive.
Even though it says my system is 64 bit all of my tasks in the task manager say 32 bit and for some reason "Windows Explorer (32 bit)" has been taking up a lot of CPU even when I am doing nothing on my laptop. This has all been happening recently.
My laptop was fine a couple of days ago now the fan seems overworked and I keep getting these crashes. Any help would be appreciated.

The link worked great.
There were two errors reported a DRIVER_POWER_STATE_FAILURE (9f) and a DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) error.
The DRIVER_IRQL_NOT_LESS_OR_EQUAL error referenced the igdkmd64.sys which is the Intel display driver.
The DRIVER_POWER_STATE_FAILURE error appears to be related to USB and may be caused by the webcam driver, the rtsuvc.sys:
BUCKET_ID: AV_igdkmd64+63287
BUCKET_ID: 0x9F_3_POWER_DOWN_IMAGE_usbccgp.sys
kd> !devstack ffffe0008372c8e0
!DevObj           !DrvObj            !DevExt           ObjectName
ffffe000837a3330 \Driver\ksthunk    ffffe000837a3480 InfoMask field not found for _OBJECT_HEADER at ffffe000837a3300
ffffe000837a93c0 Unable to load image \SystemRoot\system32\DRIVERS\rtsuvc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for rtsuvc.sys
*** ERROR: Module load completed but symbols could not be loaded for
rtsuvc.sys
\Driver\rtsuvc     ffffe000837a9530 InfoMask field not found for _OBJECT_HEADER at ffffe000837a9390
ffffe0008376c2c0 \Driver\ACPI       ffffe0007ea55910 InfoMask field not found for _OBJECT_HEADER at ffffe0008376c290
> ffffe0008372c8e0 \Driver\usbccgp    ffffe0008372ca30 Cannot read info offset from nt!ObpInfoMaskToOffset
!DevNode ffffe0008374ac50 :
DeviceInst is "USB\VID_174F&PID_1474&MI_00\6&257cec3c&0&0000"
ServiceName is "rtsuvc"
The issue(s) appear to be similar to that reported in the following link and may be inherent to the Y510P:
http://www.eightforums.com/bsod-crashes-debugging/43242-bsod-while-chrome-driver_power_state_failure.html
You could try updating the camera driver or roll back to a previous stable version or disable the camera in the Device Manager.
Also, update the Intel graphics driver, you can try the following utility from Intel to check for driver updates:
http://www.intel.com/p/en_US/support/detect
I might also suggest to uninstall, at least temporarily, Avast and use just Windows 8.1 built-in antivirus (Windows Defender) and firewall.
Also, uninstall Daemon Tools as the dtscsibus.sys driver may be problematic.

Windows 8 (64 bit) error/crash:DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)

Hi,
I bought a new computer with Windows 8 (64 Bit) in April/May 2013 and it has recently started crashing within the last week. The error message that pops up every time is the same. It is on a blue screen and says:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS)"
Can someone please explain what I need to do to fix this?
I've read that it can be antiviruses such as Avast, however I am currently running Vipre. (I have Avira installed still, but disabled while I complete the trial of Vipre)
Any help would be *greatly* appreciated!
Thank you!

CH
These were Related to NETwew00.sys Intel® Wireless WiFi Link Driver from Intel Corporation. I would install the newest driver available.
2: kd>
Irp is active with 5 stacks 3 is current (= 0xffffe0000af33ce0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000
Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 ffffe0000221a050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwew00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwew00.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwew00.sys
\Driver\NETwNe64
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 ffffe00001a01e20 00000000 fffff8009dbd6054-ffffe0000b5e7b10 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-ffffe0000b5e7b10
Args: 00000000 00000000 00000000 00000000
Wanikiya and Dyami--Team Zigzag

Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL again

Hello,
I have a problem with my Windows 8 Pro. This is the message i've got when BSOD appear:
"Your computer has encountered an error and needs to restart :(
DRIVER_IRQL_NOT_LESS_OR_EQUAL"
Please help me fix this thing.
This is my DMP file:
http://1drv.ms/TEe6I9
Thank you

Kikygeboy
Your Kaspersky is killing tcpip.sys. I would remove it and use the built in defender
Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\062714-22620-01 - Copy.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
OK C:\Users\Ken\Desktop
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: C:\Users\Ken\Desktop
Windows 8 Kernel Version 9200 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16384.amd64fre.win8_rtm.120725-1247
Machine Name:
Kernel base = 0xfffff800`30c00000 PsLoadedModuleList = 0xfffff800`30ecaa60
Debug session time: Fri Jun 27 11:59:00.441 2014 (UTC - 4:00)
System Uptime: 0 days 0:15:40.484
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 0, fffff880023e6245}
*** WARNING: Unable to verify timestamp for klwfp.sys
*** ERROR: Module load completed but symbols could not be loaded for klwfp.sys
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferList+cb )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880023e6245, address which referenced memory
Debugging Details:
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80030f56168
GetUlongFromAddress: unable to read from fffff80030f561f8
0000000000000000 Nonpaged pool
CURRENT_IRQL: 2
FAULTING_IP:
tcpip! ?? ::FNODOBFM::`string'+4f7ca
fffff880`023e6245 488b01 mov rax,qword ptr [rcx]
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
TRAP_FRAME: fffff880055d1250 -- (.trap 0xfffff880055d1250)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8002679e40 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8002679e41 rsi=0000000000000000 rdi=0000000000000000
rip=fffff880023e6245 rsp=fffff880055d13e0 rbp=0000000000000000
r8=fffffa8002679e40 r9=0000000000000000 r10=fffff80030ef6e80
r11=fffffa8002b596e0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na pe nc
tcpip! ?? ::FNODOBFM::`string'+0x4f7ca:
fffff880`023e6245 488b01 mov rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff80030c7a369 to fffff80030c7b040
STACK_TEXT:
fffff880`055d1108 fffff800`30c7a369 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`055d1110 fffff800`30c78be0 : 00000000`00000000 fffffa80`02b59620 00000000`00000000 fffff880`055d1250 : nt!KiBugCheckDispatch+0x69
fffff880`055d1250 fffff880`023e6245 : fffffa80`00000000 00000000`000000b0 00000000`00000000 fffff880`024f2340 : nt!KiPageFault+0x260
fffff880`055d13e0 fffff880`020051eb : fffffa80`01b03030 00000000`00000001 00000000`00000000 00000000`00000000 : tcpip! ?? ::FNODOBFM::`string'+0x4f7ca
fffff880`055d1430 fffff880`02001414 : fffffa80`03bf6370 00000000`00000000 00000000`00000000 fffff880`022fb2a8 : NETIO!NetioDereferenceNetBufferList+0xcb
fffff880`055d14c0 fffff880`02300e05 : fffff880`02415b90 fffff880`02415b00 fffffa80`01b03030 fffff880`055d15f8 : NETIO!NetioDereferenceNetBufferListChain+0x2a4
fffff880`055d1590 fffff880`022fa4c4 : 00000000`00000293 fffffa80`025cd8a0 00000000`0000000f fffff880`02415b90 : tcpip!IppReceiveHeaderBatch+0x365
fffff880`055d16c0 fffff880`0237f2b8 : fffffa80`042186f0 00000000`00000000 00000000`00000001 00000000`00000001 : tcpip!IpFlcReceivePackets+0x8d4
fffff880`055d18e0 fffff880`024cdb35 : 00000000`00000002 00000000`00000010 fffff880`055d1be9 00000000`00000000 : tcpip!IppInspectInjectReceive+0x108
fffff880`055d1920 fffff800`30cbbdf5 : fffffa80`02a08860 fffffa80`02a08860 fffffa80`04978440 00000000`00000000 : fwpkclnt!FwppInjectionStackCallout+0xe5
fffff880`055d19b0 fffff800`30cbcd85 : fffff880`024cda50 fffff880`055d1b70 fffffa80`04978410 fffff880`05b64e98 : nt!KeExpandKernelStackAndCalloutInternal+0xe5
fffff880`055d1ab0 fffff880`024ceeb4 : 00000000`00000001 fffff880`055d1be9 fffffa80`03bf6370 fffffa80`01e20c00 : nt!KeExpandKernelStackAndCalloutEx+0x25
fffff880`055d1af0 fffff880`05b65037 : fffffa80`02a08860 fffffa80`04978440 fffffa80`0197a100 fffffa80`04978440 : fwpkclnt!FwpsInjectTransportReceiveAsync0+0x32c
fffff880`055d1c30 fffffa80`02a08860 : fffffa80`04978440 fffffa80`0197a100 fffffa80`04978440 fffffa80`018d0002 : klwfp+0x5037
fffff880`055d1c38 fffffa80`04978440 : fffffa80`0197a100 fffffa80`04978440 fffffa80`018d0002 fffff880`00000001 : 0xfffffa80`02a08860
fffff880`055d1c40 fffffa80`0197a100 : fffffa80`04978440 fffffa80`018d0002 fffff880`00000001 fffffa80`0000000d : 0xfffffa80`04978440
fffff880`055d1c48 fffffa80`04978440 : fffffa80`018d0002 fffff880`00000001 fffffa80`0000000d fffffa80`00000000 : 0xfffffa80`0197a100
fffff880`055d1c50 fffffa80`018d0002 : fffff880`00000001 fffffa80`0000000d fffffa80`00000000 fffffa80`00000000 : 0xfffffa80`04978440
fffff880`055d1c58 fffff880`00000001 : fffffa80`0000000d fffffa80`00000000 fffffa80`00000000 fffff880`05b64e98 : 0xfffffa80`018d0002
fffff880`055d1c60 fffffa80`0000000d : fffffa80`00000000 fffffa80`00000000 fffff880`05b64e98 fffffa80`04978440 : 0xfffff880`00000001
fffff880`055d1c68 fffffa80`00000000 : fffffa80`00000000 fffff880`05b64e98 fffffa80`04978440 fffff880`055d1c88 : 0xfffffa80`0000000d
fffff880`055d1c70 fffffa80`00000000 : fffff880`05b64e98 fffffa80`04978440 fffff880`055d1c88 00000000`00000000 : 0xfffffa80`00000000
fffff880`055d1c78 fffff880`05b64e98 : fffffa80`04978440 fffff880`055d1c88 00000000`00000000 fffff880`05b651f2 : 0xfffffa80`00000000
fffff880`055d1c80 fffffa80`04978440 : fffff880`055d1c88 00000000`00000000 fffff880`05b651f2 00000000`00000000 : klwfp+0x4e98
fffff880`055d1c88 fffff880`055d1c88 : 00000000`00000000 fffff880`05b651f2 00000000`00000000 fffffa80`04978440 : 0xfffffa80`04978440
fffff880`055d1c90 00000000`00000000 : fffff880`05b651f2 00000000`00000000 fffffa80`04978440 00000000`00000080 : 0xfffff880`055d1c88
STACK_COMMAND: kb
FOLLOWUP_IP:
NETIO!NetioDereferenceNetBufferList+cb
fffff880`020051eb 4885ff test rdi,rdi
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: NETIO!NetioDereferenceNetBufferList+cb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 5010aa77
IMAGE_VERSION: 6.2.9200.16384
BUCKET_ID_FUNC_OFFSET: cb
FAILURE_BUCKET_ID: AV_NETIO!NetioDereferenceNetBufferList
BUCKET_ID: AV_NETIO!NetioDereferenceNetBufferList
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_netio!netiodereferencenetbufferlist
FAILURE_ID_HASH: {8ea7863c-0f95-6006-62d5-b7c1e5abd1d7}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag

Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

plz.help me too. I bought my sony vaio laptop just a few days ago, and i updated it to windows 8.1 pro immediately. after that, it comes to crashes severals times a day . and here is my dump file:
hxxps://skydrive.live.com/embed?cid=A6DE62B43286857C&resid=A6DE62B43286857C%21533&authkey=AEU5UggEXk7kdcQ

My best guess is Thunder

Windows 8.1 (64 Bit) crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hi --
Today, I've started to experience bluescreens when running 3D games. The error says DRIVER_IRQL_NOT_LESS_OR_EQUAL. I'm running a 64 bit Windows 8.1.
Can someone tell me how to fix this and let me know what is wrong with my computer? I have a Minidump file uploaded to Onedrive. Please follow the link below. I cannot make it a hyperlink as my account is not yet verified, so copy and paste it.
https://onedrive.live.com/redir?resid=6078B8D3F4C70E85!106&authkey=!AL6m4fbdrcPdC8I&ithint=file%2czip

EL
This was related to your Driver for Intel Graphics Adapter. I would remove the current driver and then install the newest driver available (yours is from 2013) and probably corrupt
Other old drivers needing updating
MBfilt64.sys   7/30/2009 10:40:32 PM
winio64.sys   6/3/2010 11:08:03 PM
SASKUTIL64.SYS   7/12/2011 4:00:01 PM
SASDIFSV64.SYS   7/21/2011 6:03:00 PM
NTIOLib_X64.sys   10/25/2012 5:27:58 AM
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\030715-26421-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17630.amd64fre.winblue_r7.150109-2022
Machine Name:
Kernel base = 0xfffff803`56810000 PsLoadedModuleList = 0xfffff803`56ae9250
Debug session time: Sat Mar 7 20:03:03.561 2015 (UTC - 5:00)
System Uptime: 4 days 23:50:53.286
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck D1, {0, 2, 1, fffff801b5528b5f}
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
Probably caused by : igdkmd64.sys ( igdkmd64+b4b5f )
Followup: MachineOwner
1: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff801b5528b5f, address which referenced memory
Debugging Details:
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80356b73138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
0000000000000000
CURRENT_IRQL: 2
FAULTING_IP:
igdkmd64+b4b5f
fffff801`b5528b5f 488901 mov qword ptr [rcx],rax
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: Vindictus.exe
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
TRAP_FRAME: ffffd0006b6fcf30 -- (.trap 0xffffd0006b6fcf30)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffe0011ef127d0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff801b5528b5f rsp=ffffd0006b6fd0c0 rbp=ffffd0006b6fd101
r8=ffffe0011ef2db40 r9=0000000000001000 r10=ffffd0006f001de0
r11=ffffd0006b6fd128 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
igdkmd64+0xb4b5f:
fffff801`b5528b5f 488901 mov qword ptr [rcx],rax ds:00000000`00000000=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8035696c4e9 to fffff803569609a0
STACK_TEXT:
ffffd000`6b6fcde8 fffff803`5696c4e9 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
ffffd000`6b6fcdf0 fffff803`5696ad3a : 00000000`00000001 ffffe001`1ef2db40 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffffd000`6b6fcf30 fffff801`b5528b5f : 00000000`00000000 ffffd000`6b6fd101 ffffe001`1fc87000 00000000`00000000 : nt!KiPageFault+0x23a
ffffd000`6b6fd0c0 00000000`00000000 : ffffd000`6b6fd101 ffffe001`1fc87000 00000000`00000000 00000000`00000000 : igdkmd64+0xb4b5f
STACK_COMMAND: kb
FOLLOWUP_IP:
igdkmd64+b4b5f
fffff801`b5528b5f 488901 mov qword ptr [rcx],rax
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: igdkmd64+b4b5f
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: igdkmd64
IMAGE_NAME: igdkmd64.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 52b20a48
FAILURE_BUCKET_ID: AV_igdkmd64+b4b5f
BUCKET_ID: AV_igdkmd64+b4b5f
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_igdkmd64+b4b5f
FAILURE_ID_HASH: {fcd16fe4-87dc-ccae-fe29-f4cb21371e64}
Followup: MachineOwner
Wanikiya and Dyami--Team Zigzag

I can't install itunes; the update crashed error 7 Windows error 126

I can't install itunes; the update crashed error 7 Windows error 126
PC with Windows 7
I have been using itunes for many years

I have the same problem as yours too. It always says ''The older version of Apple Software Update cannot be removed. Contact your technical support group''.

Windows Explorer Crash Error Code 0xC0000005

Windows Explorer crashes on a continual basis. I finally looked up how to generate a dump file. I see a lot of DLL files but I'm not sure how to identify the culprit and proceed. Do I need to delete one of these DLL files?
Dump Summary
Dump File: explorer.exe_150111_124122.dmp : C:\Users\pbyse_000\Downloads\Procdump\explorer.exe_150111_124122.dmp
Last Write Time: 1/11/2015 12:41:23 PM
Process Name: explorer.exe : C:\Windows\explorer.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present
System Information
OS Version: 6.3.9600
CLR Version(s):
Modules
Module Name Module Path
Module Version
explorer.exe C:\Windows\explorer.exe
6.3.9600.17284
ntdll.dll C:\Windows\System32\ntdll.dll
6.3.9600.17278
kernel32.dll C:\Windows\System32\kernel32.dll
6.3.9600.17056
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll
6.3.9600.17278
apphelp.dll C:\Windows\System32\apphelp.dll
6.3.9600.17031
msvcrt.dll C:\Windows\System32\msvcrt.dll
7.0.9600.16384
oleaut32.dll C:\Windows\System32\oleaut32.dll
6.3.9600.17403
combase.dll C:\Windows\System32\combase.dll
6.3.9600.17031
powrprof.dll C:\Windows\System32\powrprof.dll
6.3.9600.17031
advapi32.dll C:\Windows\System32\advapi32.dll
6.3.9600.17031
user32.dll C:\Windows\System32\user32.dll
6.3.9600.17344
gdi32.dll C:\Windows\System32\gdi32.dll
6.3.9600.17246
SHCore.dll C:\Windows\System32\SHCore.dll
6.3.9600.17238
shlwapi.dll C:\Windows\System32\shlwapi.dll
6.3.9600.16384
shell32.dll C:\Windows\System32\shell32.dll
6.3.9600.17331
uxtheme.dll C:\Windows\System32\uxtheme.dll
6.3.9600.17031
dwmapi.dll C:\Windows\System32\dwmapi.dll
6.3.9600.17238
twinapi.dll C:\Windows\System32\twinapi.dll
6.3.9600.17238
d3d11.dll C:\Windows\System32\d3d11.dll
6.3.9600.17041
dcomp.dll C:\Windows\System32\dcomp.dll
6.3.9600.17042
sspicli.dll C:\Windows\System32\sspicli.dll
6.3.9600.16408
sechost.dll C:\Windows\System32\sechost.dll
6.3.9600.16384
userenv.dll C:\Windows\System32\userenv.dll
6.3.9600.17041
propsys.dll C:\Windows\System32\propsys.dll
7.0.9600.17278
rpcrt4.dll C:\Windows\System32\rpcrt4.dll
6.3.9600.17216
slc.dll C:\Windows\System32\slc.dll
6.3.9600.17031
profapi.dll C:\Windows\System32\profapi.dll
6.3.9600.16384
dxgi.dll C:\Windows\System32\dxgi.dll
6.3.9600.17201
sppc.dll C:\Windows\System32\sppc.dll
6.3.9600.17031
imm32.dll C:\Windows\System32\imm32.dll
6.3.9600.17031
msctf.dll C:\Windows\System32\msctf.dll
6.3.9600.17031
tiptsf.dll C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
6.3.9600.17135
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll
6.3.9600.16384
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll
6.3.9600.16384
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll
6.3.9600.17120
ole32.dll C:\Windows\System32\ole32.dll
6.3.9600.17042
clbcatq.dll C:\Windows\System32\clbcatq.dll
2001.12.10530.16384
winsta.dll C:\Windows\System32\winsta.dll
6.3.9600.16384
Bcp47Langs.dll C:\Windows\System32\Bcp47Langs.dll
6.3.9600.16384
IDStore.dll C:\Windows\System32\IDStore.dll
6.3.9600.16384
samlib.dll C:\Windows\System32\samlib.dll
6.3.9600.17031
dui70.dll C:\Windows\System32\dui70.dll
6.3.9600.17031
wkscli.dll C:\Windows\System32\wkscli.dll
6.3.9600.16384
comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1\comctl32.dll
6.10.9600.17031
netutils.dll C:\Windows\System32\netutils.dll
6.3.9600.16384
duser.dll C:\Windows\System32\duser.dll
6.3.9600.16384
SndVolSSO.DLL C:\Windows\System32\SndVolSSO.DLL
6.3.9600.17238
hid.dll C:\Windows\System32\hid.dll
6.3.9600.16384
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll
6.3.9600.17031
devobj.dll C:\Windows\System32\devobj.dll
6.3.9600.16384
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll
6.3.9600.16384
oleacc.dll C:\Windows\System32\oleacc.dll
7.2.9600.16384
Windows.UI.Immersive.dll C:\Windows\System32\Windows.UI.Immersive.dll
6.3.9600.17031
D3D10Warp.dll C:\Windows\System32\D3D10Warp.dll
6.3.9600.17211
twinui.dll C:\Windows\System32\twinui.dll
6.3.9600.17324
twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll
6.3.9600.17195
xmllite.dll C:\Windows\System32\xmllite.dll
6.3.9600.16384
ntmarta.dll C:\Windows\System32\ntmarta.dll
6.3.9600.16384
cryptsp.dll C:\Windows\System32\cryptsp.dll
6.3.9600.16384
rsaenh.dll C:\Windows\System32\rsaenh.dll
6.3.9600.17200
bcrypt.dll C:\Windows\System32\bcrypt.dll
6.3.9600.17031
actxprxy.dll C:\Windows\System32\actxprxy.dll
6.3.9600.17416
windowscodecs.dll C:\Windows\System32\windowscodecs.dll
6.3.9600.17483
explorerframe.dll C:\Windows\System32\explorerframe.dll
6.3.9600.17031
Tabbtn.dll C:\Windows\System32\Tabbtn.dll
6.3.9600.16384
TabbtnEx.dll C:\Windows\System32\TabbtnEx.dll
6.3.9600.16384
windows.immersiveshell.serviceprovider.dll C:\Windows\System32\windows.immersiveshell.serviceprovider.dll
6.3.9600.16411
TipBand.dll C:\Program Files\Common Files\microsoft shared\ink\TipBand.dll
6.3.9600.17042
wldp.dll C:\Windows\System32\wldp.dll
6.3.9600.16442
wtsapi32.dll C:\Windows\System32\wtsapi32.dll
6.3.9600.16384
PhotoMetadataHandler.dll C:\Windows\System32\PhotoMetadataHandler.dll
6.3.9600.16384
twinui.appcore.dll C:\Windows\System32\twinui.appcore.dll
6.3.9600.17195
wpncore.dll C:\Windows\System32\wpncore.dll
6.3.9600.17031
DWrite.dll C:\Windows\System32\DWrite.dll
6.3.9600.17111
UIAnimation.dll C:\Windows\System32\UIAnimation.dll
6.3.9600.16384
nvumdshimx.dll C:\Windows\System32\nvumdshimx.dll
9.18.13.4709
setupapi.dll C:\Windows\System32\setupapi.dll
6.3.9600.17031
nvinitx.dll C:\Windows\System32\nvinitx.dll
9.18.13.4709
version.dll C:\Windows\System32\version.dll
6.3.9600.16384
igd10iumd64.dll C:\Windows\System32\igd10iumd64.dll
10.18.10.3412
ncrypt.dll C:\Windows\System32\ncrypt.dll
6.3.9600.16384
ntasn1.dll C:\Windows\System32\ntasn1.dll
6.3.9600.16384
igdusc64.dll C:\Windows\System32\igdusc64.dll
10.18.10.3412
wlidprov.dll C:\Windows\System32\wlidprov.dll
6.3.9600.17039
samcli.dll C:\Windows\System32\samcli.dll
6.3.9600.16384
thumbcache.dll C:\Windows\System32\thumbcache.dll
6.3.9600.17031
Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivity.dll
6.3.9600.16523
InputSwitch.dll C:\Windows\System32\InputSwitch.dll
6.3.9600.17031
urlmon.dll C:\Windows\System32\urlmon.dll
11.0.9600.17496
iertutil.dll C:\Windows\System32\iertutil.dll
11.0.9600.17496
wininet.dll C:\Windows\System32\wininet.dll
11.0.9600.17496
MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll
6.3.9600.17478
Windows.UI.dll C:\Windows\System32\Windows.UI.dll
6.3.9600.16384
ninput.dll C:\Windows\System32\ninput.dll
6.3.9600.16517
windows.globalization.fontgroups.dll C:\Windows\System32\windows.globalization.fontgroups.dll
6.3.9600.16384
msftedit.dll C:\Windows\System32\msftedit.dll
6.3.9600.17041
msimg32.dll C:\Windows\System32\msimg32.dll
6.3.9600.16384
stobject.dll C:\Windows\System32\stobject.dll
6.3.9600.17238
batmeter.dll C:\Windows\System32\batmeter.dll
6.3.9600.16384
wintrust.dll C:\Windows\System32\wintrust.dll
6.3.9600.17085
crypt32.dll C:\Windows\System32\crypt32.dll
6.3.9600.17475
msasn1.dll C:\Windows\System32\msasn1.dll
6.3.9600.16384
es.dll C:\Windows\System32\es.dll
2001.12.10530.16384
prnfldr.dll C:\Windows\System32\prnfldr.dll
6.3.9600.16384
winspool.drv C:\Windows\System32\winspool.drv
6.3.9600.17238
SETTINGSYNCPOLICY.dll C:\Windows\System32\SETTINGSYNCPOLICY.dll
6.3.9600.17031
sxs.dll C:\Windows\System32\sxs.dll
6.3.9600.16384
DeviceSetupManagerAPI.dll C:\Windows\System32\DeviceSetupManagerAPI.dll
6.3.9600.16384
wevtapi.dll C:\Windows\System32\wevtapi.dll
6.3.9600.16384
shacct.dll C:\Windows\System32\shacct.dll
6.3.9600.16384
Actioncenter.dll C:\Windows\System32\Actioncenter.dll
6.3.9600.17238
ntshrui.dll C:\Windows\System32\ntshrui.dll
6.3.9600.17031
srvcli.dll C:\Windows\System32\srvcli.dll
6.3.9600.16384
AudioSes.dll C:\Windows\System32\AudioSes.dll
6.3.9600.17393
linkinfo.dll C:\Windows\System32\linkinfo.dll
6.3.9600.16384
AltTab.dll C:\Windows\System32\AltTab.dll
6.3.9600.17031
authui.dll C:\Windows\System32\authui.dll
6.3.9600.17396
cscapi.dll C:\Windows\System32\cscapi.dll
6.3.9600.16384
pnidui.dll C:\Windows\System32\pnidui.dll
6.3.9600.17031
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL
6.3.9600.16384
nsi.dll C:\Windows\System32\nsi.dll
6.3.9600.16384
winnsi.dll C:\Windows\System32\winnsi.dll
6.3.9600.16384
NetworkStatus.dll C:\Windows\System32\NetworkStatus.dll
6.3.9600.16384
DXP.dll C:\Windows\System32\DXP.dll
6.3.9600.16384
GdiPlus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17227_none_932c0e57474f5080\GdiPlus.dll
6.3.9600.17227
shdocvw.dll C:\Windows\System32\shdocvw.dll
6.3.9600.16384
Syncreg.dll C:\Windows\System32\Syncreg.dll
2007.94.9600.16384
npmproxy.dll C:\Windows\System32\npmproxy.dll
6.3.9600.16384
wlanapi.dll C:\Windows\System32\wlanapi.dll
6.3.9600.17238
WinTypes.dll C:\Windows\System32\WinTypes.dll
6.3.9600.17031
wcmapi.dll C:\Windows\System32\wcmapi.dll
6.3.9600.16384
wpdshserviceobj.dll C:\Windows\System32\wpdshserviceobj.dll
6.3.9600.16384
PortableDeviceTypes.dll C:\Windows\System32\PortableDeviceTypes.dll
6.3.9600.16384
PortableDeviceApi.dll C:\Windows\System32\PortableDeviceApi.dll
6.3.9600.16384
bthprops.cpl C:\Windows\System32\bthprops.cpl
6.3.9600.16384
BluetoothApis.dll C:\Windows\System32\BluetoothApis.dll
6.3.9600.17238
sqmapi.dll C:\Program Files\Windows Portable Devices\sqmapi.dll
6.3.9600.17031
SettingMonitor.dll C:\Windows\System32\SettingMonitor.dll
6.3.9600.17031
dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL
6.3.9600.17111
ws2_32.dll C:\Windows\System32\ws2_32.dll
6.3.9600.16384
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll
6.3.9600.17111
SettingSyncCore.dll C:\Windows\System32\SettingSyncCore.dll
6.3.9600.17031
netprofm.dll C:\Windows\System32\netprofm.dll
6.3.9600.16384
AepRoam.dll C:\Windows\System32\AepRoam.dll
6.3.9600.17031
Windows.UI.Search.dll C:\Windows\System32\Windows.UI.Search.dll
6.3.9600.17278
wincorlib.DLL C:\Windows\System32\wincorlib.DLL
6.3.9600.17031
WSClient.dll C:\Windows\System32\WSClient.dll
6.3.9600.17031
UIAutomationCore.DLL C:\Windows\System32\UIAutomationCore.DLL
7.2.9600.16421
WSShared.dll C:\Windows\System32\WSShared.dll
6.3.9600.17278
WSSync.dll C:\Windows\System32\WSSync.dll
6.3.9600.16384
wer.dll C:\Windows\System32\wer.dll
6.3.9600.17031
ELSCore.dll C:\Windows\System32\ELSCore.dll
6.3.9600.16384
NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll
6.3.9600.16384
Windows.UI.Xaml.dll C:\Windows\System32\Windows.UI.Xaml.dll
6.3.9600.17238
d2d1.dll C:\Windows\System32\d2d1.dll
6.3.9600.16473
searchfolder.dll C:\Windows\System32\searchfolder.dll
6.3.9600.17278
PackageStateRoaming.dll C:\Windows\System32\PackageStateRoaming.dll
6.3.9600.16384
ieframe.dll C:\Windows\System32\ieframe.dll
11.0.9600.17496
StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll
7.0.9600.17031
AcSignIcon.dll C:\Windows\System32\AcSignIcon.dll
19.1.18.0
mfc100u.dll C:\Windows\System32\mfc100u.dll
10.0.40219.325
msvcr100.dll C:\Windows\System32\msvcr100.dll
10.0.40219.332
MFC100ENU.DLL C:\Windows\System32\MFC100ENU.DLL
10.0.40219.325
provsvc.dll C:\Windows\System32\provsvc.dll
6.3.9600.17031
DropboxExt64.24.dll C:\Users\pbyse_000\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
1.0.0.24
dbghelp.dll C:\Windows\System32\dbghelp.dll
6.3.9600.16520
msvcp90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcp90.dll
9.0.30729.8387
msvcr90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcr90.dll
9.0.30729.8387
secur32.dll C:\Windows\System32\secur32.dll
6.3.9600.16384
EhStorShell.dll C:\Windows\System32\EhStorShell.dll
6.3.9600.16384
GROOVEEX.DLL C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
14.0.4734.1000
ATL90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90.dll
9.0.30729.6161
OFFICE.ODF C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
14.0.4730.1010
GrooveIntlResource.dll C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
14.0.4734.1000
msxml6.dll C:\Windows\System32\msxml6.dll
6.30.9600.17041
mssprxy.dll C:\Windows\System32\mssprxy.dll
7.0.9600.17031
srchadmin.dll C:\Windows\System32\srchadmin.dll
7.0.9600.17031
AcSignCore16.dll C:\Program Files\Autodesk\Autodesk Sync\RealDwg\AcSignCore16.dll
19.1.14.0
msvcp100.dll C:\Windows\System32\msvcp100.dll
10.0.40219.332
ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll
6.3.9600.16384
winhttp.dll C:\Windows\System32\winhttp.dll
6.3.9600.16384
wpnprv.dll C:\Windows\System32\wpnprv.dll
6.3.9600.17031
dnsapi.dll C:\Windows\System32\dnsapi.dll
6.3.9600.17039
Windows.Security.Authentication.OnlineId.dll
C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll
6.3.9600.17031
mswsock.dll C:\Windows\System32\mswsock.dll
6.3.9600.16384
dpapi.dll C:\Windows\System32\dpapi.dll
6.3.9600.16384
nimdnsNSP.dll C:\Program Files\National Instruments\Shared\mDNS Responder\nimdnsNSP.dll
214.3.2.49152
nimdnsResponder.dll C:\Windows\System32\nimdnsResponder.dll
214.3.2.49152
mdnsNSP.dll C:\Program Files\Bonjour\mdnsNSP.dll
3.0.0.10
rasadhlp.dll C:\Windows\System32\rasadhlp.dll
6.3.9600.16384
Windows.Networking.Sockets.PushEnabledApplication.dll
C:\Windows\System32\Windows.Networking.Sockets.PushEnabledApplication.dll
6.3.9600.17031
SyncCenter.dll C:\Windows\System32\SyncCenter.dll
6.3.9600.17031
imapi2.dll C:\Windows\System32\imapi2.dll
6.3.9600.16384
hgcpl.dll C:\Windows\System32\hgcpl.dll
6.3.9600.16384
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL
6.3.9600.17042
qmgrprxy.dll C:\Windows\System32\qmgrprxy.dll
7.7.9600.16384
schannel.dll C:\Windows\System32\schannel.dll
6.3.9600.17385
ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll
6.3.9600.17385
WWanAPI.dll C:\Windows\System32\WWanAPI.dll
6.3.9600.16384
wwapi.dll C:\Windows\System32\wwapi.dll
8.1.9600.16384
FXSST.dll C:\Windows\System32\FXSST.dll
6.3.9600.16384
FXSAPI.dll C:\Windows\System32\FXSAPI.dll
6.3.9600.17331
FXSRESM.dll C:\Windows\System32\FXSRESM.dll
6.3.9600.16384
msiltcfg.dll C:\Windows\System32\msiltcfg.dll
5.0.9600.16384
msi.dll C:\Windows\System32\msi.dll
5.0.9600.17399
mpr.dll C:\Windows\System32\mpr.dll
6.3.9600.16384
wscinterop.dll C:\Windows\System32\wscinterop.dll
6.3.9600.17031
wscapi.dll C:\Windows\System32\wscapi.dll
6.3.9600.17031
wscui.cpl C:\Windows\System32\wscui.cpl
6.3.9600.17031
werconcpl.dll C:\Windows\System32\werconcpl.dll
6.3.9600.17031
framedynos.dll C:\Windows\System32\framedynos.dll
6.3.9600.17114
wercplsupport.dll C:\Windows\System32\wercplsupport.dll
6.3.9600.17031
hcproviders.dll C:\Windows\System32\hcproviders.dll
6.3.9600.16384
ieproxy.dll C:\Program Files\Internet Explorer\ieproxy.dll
11.0.9600.17496
UIRibbonRes.dll C:\Windows\System32\UIRibbonRes.dll
6.3.9600.16384
winmm.dll C:\Windows\System32\winmm.dll
6.3.9600.17078
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll
6.3.9600.17080
dlnashext.dll C:\Windows\System32\dlnashext.dll
12.0.9600.16384
DevDispItemProvider.dll C:\Windows\System32\DevDispItemProvider.dll
6.3.9600.16384
comdlg32.dll C:\Windows\System32\comdlg32.dll
6.3.9600.17238
virtdisk.dll C:\Windows\System32\virtdisk.dll
6.3.9600.16384
fltLib.dll C:\Windows\System32\fltLib.dll
6.3.9600.16384
MSWB7.dll C:\Windows\System32\MSWB7.dll
6.3.9600.16384
FolderViewImpl.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\FolderViewImpl.dll
1.0.0.0
utils.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\utils.dll
8.0.0.222
CommApi.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\CommApi.dll
8.0.0.222
credui.dll C:\Windows\System32\credui.dll
6.3.9600.16384
rasapi32.dll C:\Windows\System32\rasapi32.dll
6.3.9600.17039
ipc.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ipc.dll
8.0.0.222
rasman.dll C:\Windows\System32\rasman.dll
6.3.9600.16384
TCPConnection.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\TCPConnection.dll
8.0.0.222
Clearfishellext_x64.dll C:\Program Files (x86)\Acer\clear.fi plug-in\Clearfishellext_x64.dll
1.0.0.0
threadpoolwinrt.dll C:\Windows\System32\threadpoolwinrt.dll
6.3.9600.16384
Windows.Web.dll C:\Windows\System32\Windows.Web.dll
6.3.9600.16384
Wpc.dll C:\Windows\System32\Wpc.dll
6.3.9600.17236
netapi32.dll C:\Windows\System32\netapi32.dll
6.3.9600.16384
normaliz.dll C:\Windows\System32\normaliz.dll
6.3.9600.16384
Windows.Devices.Geolocation.dll C:\Windows\System32\Windows.Devices.Geolocation.dll
6.3.9600.16384
LocationApi.dll C:\Windows\System32\LocationApi.dll
6.3.9600.16499
SensorsApi.dll C:\Windows\System32\SensorsApi.dll
6.3.9600.17041
gpapi.dll C:\Windows\System32\gpapi.dll
6.3.9600.17085
cryptnet.dll C:\Windows\System32\cryptnet.dll
6.3.9600.16384
Wldap32.dll C:\Windows\System32\Wldap32.dll
6.3.9600.17278
elslad.dll C:\Windows\System32\elslad.dll
6.3.9600.16384
apprepapi.dll C:\Windows\System32\apprepapi.dll
6.3.9600.16384
tbs.dll C:\Windows\System32\tbs.dll
6.3.9600.16384
pcacli.dll C:\Windows\System32\pcacli.dll
6.3.9600.16384
sfc_os.dll C:\Windows\System32\sfc_os.dll
6.3.9600.16384
keepaliveprovider.dll C:\Windows\System32\keepaliveprovider.dll
6.3.9600.16384
Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll
6.3.9600.17031
globinputhost.dll C:\Windows\System32\globinputhost.dll
6.3.9600.16384
PlayToDevice.dll C:\Windows\System32\PlayToDevice.dll
12.0.9600.17031
WorkfoldersShell.dll C:\Windows\System32\WorkfoldersShell.dll
6.3.9600.17238
SkydriveShell.dll C:\Windows\System32\SkydriveShell.dll
6.3.9600.17278
chartv.dll C:\Windows\System32\chartv.dll
6.3.9600.16384
sfc.dll C:\Windows\System32\sfc.dll
6.3.9600.16384
devrtl.dll C:\Windows\System32\devrtl.dll
6.3.9600.16384
twext.dll C:\Windows\System32\twext.dll
6.3.9600.16384
7-zip.dll C:\Program Files\7-Zip\7-zip.dll
9.20.0.0
PhotoBase.dll C:\Program Files\Windows Photo Viewer\PhotoBase.dll
6.3.9600.16384
mlang.dll C:\Windows\System32\mlang.dll
6.3.9600.16384
ShellStreams64.dll C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
7.16.5.1
IconCodecService.dll C:\Windows\System32\IconCodecService.dll
6.3.9600.16384
ApplePhotoStreamsPS64.dll C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreamsPS64.dll
7.16.5.1
NppShell_06.dll C:\Program Files (x86)\Notepad++\NppShell_06.dll
0.1.0.0
acppage.dll C:\Windows\System32\acppage.dll
6.3.9600.17031
zipfldr.dll C:\Windows\System32\zipfldr.dll
6.3.9600.17031
MpOAV.dll C:\Program Files\Windows Defender\MpOAV.dll
4.6.305.0
MpClient.dll C:\Program Files\Windows Defender\MpClient.dll
4.6.305.0
imagehlp.dll C:\Windows\System32\imagehlp.dll
6.3.9600.16438
webservices.dll C:\Windows\System32\webservices.dll
6.3.9600.17031
drprov.dll C:\Windows\System32\drprov.dll
6.3.9600.16384
ntlanman.dll C:\Windows\System32\ntlanman.dll
6.3.9600.16384
davclnt.dll C:\Windows\System32\davclnt.dll
6.3.9600.17041
davhlpr.dll C:\Windows\System32\davhlpr.dll
6.3.9600.16384
UIRibbon.dll C:\Windows\System32\UIRibbon.dll
6.3.9600.16384
AdSyncNamespace.dll C:\Program Files\Autodesk\Autodesk Sync\AdSyncNamespace.dll
4.0.27.1
psapi.dll C:\Windows\System32\psapi.dll
6.3.9600.16384
QtCore_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtCore_Ad_SyncNs_4.dll
4.8.2.0
QtSql_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtSql_Ad_SyncNs_4.dll
4.8.2.0
QtNetwork_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtNetwork_Ad_SyncNs_4.dll
4.8.2.0
QtXml_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtXml_Ad_SyncNs_4.dll
4.8.2.0
Log4CPlusU_Ad_SyncNs_1.dll C:\Program Files\Autodesk\Autodesk Sync\Log4CPlusU_Ad_SyncNs_1.dll
1.0.4.0

Hi Preston,
The below is the result of the dump files (they are the same result) you unloaded:
* Exception Analysis *
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ShellStreams64.dll -
APPLICATION_VERIFIER_HANDLES_NULL_HANDLE (303)
NULL handle passed as parameter. A valid handle must be used.
This stop is generated if the function on the top of the stack passed a
NULL handle to system routines.
Arguments:
Arg1: 0000000000000000, Not used.
Arg2: 0000000000000000, Not used.
Arg3: 0000000000000000, Not used.
Arg4: 0000000000000000, Not used.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for sppc.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for GROOVEEX.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for QtCore_Ad_SyncNs_4.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for AdSyncNamespace.dll -
FAULTING_IP:
verifier!VerifierStopMessageEx+6f0
00007ff9`7d72abd4 cc int 3
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ff97d72abd4 (verifier!VerifierStopMessageEx+0x00000000000006f0)
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 1
Parameter[0]: 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=0000000029010000 rbx=0000000000000000 rcx=0000000029010000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=00007ff981c81c2a rsp=0000000012a0c2a8 rbp=0000000012a0d100
r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000000 r13=0000000029000000
r14=ffffffffffffffff r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000203
ntdll!NtWaitForMultipleObjects+0xa:
00007ff9`81c81c2a c3 ret
DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
EXCEPTION_PARAMETER1: 0000000000000000
NTGLOBALFLAG: 2000100
APPLICATION_VERIFIER_FLAGS: 48004
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
FAULTING_THREAD: 00000000000019e8
PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT
BUGCHECK_STR: APPLICATION_FAULT_STATUS_BREAKPOINT
LAST_CONTROL_TRANSFER: from 00007ff97d744a7a to 00007ff97d72abd4
STACK_TEXT:
00000000`12a0d830 00007ff9`7d744a7a : 00000000`00000020 00007ff9`81c420d2 00000000`00000000 00000000`00000003 : verifier!VerifierStopMessageEx+0x6f0
00000000`12a0dbb0 00007ff9`7d744dfc : 0000e82d`e8082592 00007ff9`7d7261f4 00000000`000bc8a8 00007ff9`7d735b04 : verifier!AVrfpHandleSanityChecks+0x3a
00000000`12a0dc00 00007ff9`7f03149c : 00000000`0000002a 00000000`80004002 00007ff9`00000000 00000000`00000000 : verifier!AVrfpNtSetEvent+0x34
00000000`12a0dc30 00007ff9`69870c66 : 00007ff9`6993e140 00007ff9`7f9cf810 00000000`1ef5fd20 00000000`12a0ddd1 : KERNELBASE!SetEvent+0xc
00000000`12a0dc60 00007ff9`69862382 : 00007ff9`6993e140 00007ff9`6985aa81 00000000`1b957970 00007ff9`699008e8 : ShellStreams64!DllUnregisterServer+0x1d86
00000000`12a0dca0 00007ff9`698622a7 : 00000000`1b957970 00007ff9`81c225d0 00000000`1b950ca0 00007ff9`6986210f : ShellStreams64+0x22382
00000000`12a0dcd0 00007ff9`69862096 : 00000000`1b957970 00000000`00000001 00007ff9`7f4a1b90 00007ff9`698620d7 : ShellStreams64+0x222a7
00000000`12a0dd00 00007ff9`7f803efd : 00000000`1b957970 00007ff9`7f9cf810 00000000`12a0eb40 00000000`00000000 : ShellStreams64+0x22096
00000000`12a0dd50 00007ff9`7f803d3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CRegFolder::_CreateCachedRegFolder+0x135
00000000`12a0de30 00007ff9`7f8119b8 : 00000000`1f174af8 00000000`12a0e890 00007ff9`7f9cf810 00000000`01000002 : shell32!CRegFolder::BindToObject+0x13f
00000000`12a0e790 00007ff9`7f80e630 : 00007ff9`7d757340 00000000`023a0000 00000000`01000002 00007ff9`7d737164 : shell32!CShellItem::BindToHandler+0x4fe
00000000`12a0eae0 00007ff9`7f8bcb26 : 00000000`00000001 00000000`12a0eef8 00000000`00000000 00000000`12a0ec10 : shell32!CShellItem::_GetPropertyStoreWorker+0x90
00000000`12a0eba0 00007ff9`7f88277a : 0000f069`35765d29 00000000`00000000 00007ff9`7fddd7f0 00000000`1f1176a8 : shell32!CShellItem::GetPropertyStoreForKeys+0x116
00000000`12a0ee60 00007ff9`7fddd6f5 : 00000000`1f224cb0 00000000`00000000 00000000`00000004 00000000`00000001 : shell32!CShellItem::GetCLSID+0x52
00000000`12a0eec0 00007ff9`7f974ab5 : 00007ff9`7f9dc4a8 00000000`0000000c 00000000`1f14bcb8 00000000`00000000 : shell32!CDrivesViewCallback::ShouldShow+0x7d
00000000`12a0ef80 00007ff9`7f8a0004 : 00000000`1f19efe0 00000000`00000000 00000000`00000001 00000000`00000004 : shell32!CDefView::IncludeItem+0xc7
00000000`12a0efc0 00007ff9`7f8a1087 : 00000000`1f236d80 00000000`1f19f288 00000000`00000000 00000000`1f19efe0 : shell32!CDefCollection::_FilterEnumByCallback+0xd0
00000000`12a0f020 00007ff9`7f8a153b : 00000000`00000000 00000000`1f19eff0 00000000`00000001 00000000`1f248820 : shell32!CDefCollection::_OnUpdateItems+0xb7
00000000`12a0f080 00007ff9`7f89fe9e : 00000000`1f236d60 00000000`00000000 00000000`1f236d88 000000d7`0f43a1f1 : shell32!CDefCollection::OnQIOperationNextBatch+0xb0
00000000`12a0f0c0 00007ff9`7f89b3a1 : 00000000`1f1a07a0 00000000`00000001 00007ff9`7f9c9570 00000000`1f1a07a0 : shell32!COperationNextBatchQueueItem::Dispatch+0x8e
00000000`12a0f130 00007ff9`7f89b406 : 00000000`1f1a07a0 00000000`00000000 00000000`000004a2 00000000`1ee95fd0 : shell32!CTaskLock::DispatchQueueItem+0x85
00000000`12a0f160 00007ff9`7f89af6a : 00000000`1f19efe0 00007ff9`7ced132a 00000000`1f1a07a0 00000000`12a0f248 : shell32!CDefCollection::_OnDSVDispatchQueueItem+0x31
00000000`12a0f190 00007ff9`7f89aec6 : 00000000`1f19efe0 00000000`00000000 00000000`004c0f82 00000000`000004a2 : shell32!CDefCollection::_WndProc+0x62
00000000`12a0f1c0 00007ff9`80ed2434 : 00000000`00000001 00000000`12a0f5b0 00000000`00000000 00000000`000004a2 : shell32!CDefCollection::s_WndProc+0x52
00000000`12a0f210 00007ff9`80ed2297 : 00000000`05f56cc0 00000000`12a0f380 00007ff6`ef64c800 00007ff9`7f89ae70 : user32!UserCallWinProcCheckWow+0x140
00000000`12a0f2d0 00007ff9`70f4ead4 : 00007ff9`70fd6adc 00007ff9`70fd6adc 00000000`11557f10 00007ff9`70fa3020 : user32!DispatchMessageWorker+0x1a7
00000000`12a0f350 00007ff9`70f59bce : 00000000`12a0f5b0 00000000`1eeb30a0 00000000`11557f10 00000000`00000002 : explorerframe!CExplorerFrame::FrameMessagePump+0xe4
00000000`12a0f3e0 00007ff9`70f5b3b6 : 00000000`11557f10 00000000`1ef0dbd0 00000000`00200000 00000000`12a0f5b0 : explorerframe!BrowserThreadProc+0x5e
00000000`12a0f420 00007ff9`70f5b366 : 1f439c05`00000001 00000000`1eef26e0 00000000`00000000 00007ff9`7f807e91 : explorerframe!BrowserNewThreadProc+0x3a
00000000`12a0f450 00007ff9`70f58549 : 00000000`00002234 00000000`000019e8 00000000`0000000f 00000000`00000008 : explorerframe!CExplorerTask::InternalResumeRT+0x12
00000000`12a0f480 00007ff9`7f80c0cc : 00000000`00000000 00000000`00000000 ffffffff`fffffffe 00000000`00200000 : explorerframe!CRunnableTask::Run+0xc9
00000000`12a0f4b0 00007ff9`7f80c2a3 : 00000000`1eefc510 00000000`1eefc510 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x284
00000000`12a0f600 00007ff9`7da8a34f : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x2f
00000000`12a0f630 00007ff9`7d7474a1 : 00000000`00b6df60 00000000`00000000 00000000`80004005 00000000`00000000 : SHCore!SHWaitForThreadWithWakeMask+0x1db
00000000`12a0f750 00007ff9`817f16ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : verifier!AVrfpStandardThreadFunction+0x3d
00000000`12a0f790 00007ff9`81c44409 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`12a0f7c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
FOLLOWUP_IP:
ShellStreams64!DllUnregisterServer+1d86
00007ff9`69870c66 8b442420 mov eax,dword ptr [rsp+20h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: shellstreams64!DllUnregisterServer+1d86
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ShellStreams64
IMAGE_NAME: ShellStreams64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 546fa99f
STACK_COMMAND: ~94s; .ecxr ; kb
FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_ShellStreams64.dll!DllUnregisterServer
BUCKET_ID: APPLICATION_FAULT_STATUS_BREAKPOINT_shellstreams64!DllUnregisterServer+1d86
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:status_breakpoint_80000003_shellstreams64.dll!dllunregisterserver
FAILURE_ID_HASH: {ba43924a-9082-a5bc-54df-848f4d06ac2c}
Followup: MachineOwner
0:094> lmvm ShellStreams64
start end module name
00007ff9`69840000 00007ff9`69990000 ShellStreams64 (export symbols) ShellStreams64.dll
Loaded symbol image file: ShellStreams64.dll
Image path: C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
Image name: ShellStreams64.dll
Timestamp: Sat Nov 22 05:07:43 2014 (546FA99F)
CheckSum: 0011888D
ImageSize: 00150000
File version: 7.16.5.1
Product version: 0.0.0.0
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Apple Inc.
ProductName: iCloud Control Panel
InternalName: ShellStreams
OriginalFilename: ShellStreams64.dll
FileVersion: 7.16.5.1
FileDescription: Apple Photostreams UI Shell Extension
LegalCopyright: © 2014 Apple Inc. All rights reserved.
This crash is related with iCloud Control Panel, due to its ShellStreams64.dll file.
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
I am not good at deeper debugging(need studying ), so if you want deeper analyze, please contact special support.
Or you may try to ask at the apple side and see if they could offer any further help.
Best regards
Michael Shao
TechNet Community Support

My itunes won't reinstall due to error 7 and windows error 127, i have tried ways of re installing it and everything crashes! help!

I went on my itunes about a week ago and it sid it recognised my ipod but couldn't detect it in itunes (or something like that), so following the instructions given i uninstalled itunes. then when i went to re install it, an error code came up saying error 7 (windows error 127). so following steps of previous discussions i tried to delete the whole itunes programme and apple application support. although this then failed and wouldn't let me delete it. now when i click on itunes it comes up with error 2 (windows error 2) please help!!

Guess you have to do Uninstall and Re-install of iTunes from scratch.
Try the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

Itunes wont open - Error 7 (windows error 127)

When downloading the lastest version of itune my computer crashed and now itunes will not open. It says itunes was not installed correctly. Please reinstall. Error 7 (windows error 127). Reinstalling intunes has not fixed the problem. Please help!

Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
Your content will remain.

Windows 7 Crash (Blue Screen) with Skype 6.18 on H...

Hi,
I think a lot of people are having the same problem with Skype 6.18 on HP Pavilion notebooks.
Windows 7 crashes during the auto-update or installation of 6.18
After about 3-4 hours of troubleshooting the Blue Screen / service exception error (in ks.sys) I discovered that it's caused by the HP HD Webcam [Fixed] driver (version is 6.0.1113.1 released 2012-11-20 (or 20-11-2012)).
The driver is written by Sonix and is unlikely to be updated. So you have the choice of going back to an older version of Skype or disabling the webcam / driver through Device Manager. As soon as you disable the driver / device Skype will install / start - but of course you won't be able to use video during Skype calls.
Hopefully Microsoft / Skype will fix the driver incompatibility in a future release.
Skype Support - the issue is with the HP / Sonix driver - file is snp2uvc.sys
There are similar issues reported with a previous version of the HP HD Webcam driver as well (SPUVCBv_x64.sys).
Please fix it. I'd like to use video in calls again!

The best working solution at this time is to download and install Skype 6.14 and disable updates. If you still get prompts to upgrade you can ignore them and the program should continue to function as it has not been retired as of yet. Hopefully there will be a resolution in a future Skype update or an updated driver from HP that might resolve the issue.
http://community.skype.com/t5/Windows-desktop-client/BSOD-on-startup-and-installation/m-p/3511645/hi...

After updating to Windows 8.1, Windows Explorer crashes.

Hello, I have recently updated from Windows 8 to Windows 8.1. When it finished the install and reboot, it went to my desktop where my background image was gone, Kaspersky Pure 3.0 was gone, and Windows Explorer crashes every time it is opened. The other
two problems are not as big of a problem right now so I searched around for a fix on this issue. I found that some applications, specifically Autodesk, were causing conflicts. I don't have Autodesk but I decided to update everything anyways. I reinstalled
Kaspersky, fully updated it and ran a scan to see if it was a virus, which it is not. I updated AVG 2014 free, Malwarebytes free, and many others. I also ran Windows Update. I ran CCleaner to see if it would fix the problem and it didn't either. I looked at
the error report and saw that it was caused by StackHash_35ff, which through further investigation turned out to be a fancy term for nothing. What is my problem? I really don't want to restore to an older version because I've spent the better part of the day
allowing Windows 8.1 to bother me. Please help because I'm out of ideas and nothing from other responses seemed to be the solution.

Okay, so the above worked. I ended the Com Surrogate task, the went into cmd and typed in these two commands;
regsvr32 vbscript.dll
regsvr32 jscript.dll
Everything seems to be back in order. I hope this helps anyone who has the same problem, seeing as no one else came up with this solution.

Help! Windows Explorer crashes regularly when using "SharePoint" directory synced with OneDrive for Business

We are using SharePoint 2013 and I want to sync document libraries with
OneDrive for Business with my PC running Windows 7.
In general, it works, but my Windows Explorer crashes very often (after a few minutes) when I navigate in the synced directories and open files there (or copy files into them in Windows Explorer).
How can I find out what happens and how to avoid it?
remark:
We are still using Office 2007, so I installed only OneDrive for Business from the Office 2013 DVD and
deactivated all other components like Office 2013 by hand:
(so for example, the shared office feature or MS Info Path etc. were not installed)
Is there a crash log, where I can find more information about the crash?
Does OneDrive maybe need other components to be installed and can I install them without damaging my existing Office 2007 setup?

Did you check your Event Viewer for any errors during the time when Windows Explorer crashed?
Thanks for this hint!
The Log file says the following, so it seems to be WIDCOMM\Bluetooth Software\btncopy.dll
to be responsible for the crashing Windows Explorer
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-06-27T15:06:31.000000000Z" />
    <EventRecordID>50873</EventRecordID>
    <Channel>Application</Channel>
    <Computer>COMPUTERNAME</Computer>
    <Security />
</System>
<EventData>
    <Data>explorer.exe</Data>
    <Data>6.1.7601.17567</Data>
    <Data>4d672ee4</Data>
    <Data>btncopy.dll</Data>
    <Data>6.3.0.9000</Data>
    <Data>4f85fbda</Data>
    <Data>40000015</Data>
    <Data>000000000002e25e</Data>
    <Data>18bc</Data>
    <Data>01cf9215ab79ee98</Data>
    <Data>C:\Windows\explorer.exe</Data>
    <Data>C:\Program Files\WIDCOMM\Bluetooth Software\btncopy.dll</Data>
    <Data>9e5a534a-fe0c-11e3-90e5-fee5c7d69b69</Data>
</EventData>
</Event>

Windows Explorer crashes when plugging or unplugging ipod touch

Seems something is buggy with Itunes 7 or the Ipod Touch itself. This happens to me on 2 different computers, one Dell and one HP so I doubt seriously if it is the computers themselves. All of my drivers on both systems are up to date.
When I plug in the IPOD it will work and sync, however when I unplug it I get a windows explorer crash each time. Needless to say this is irritating as heck.
Anyone else having this problem?
thanks
Redy4it

I have the same problem, even when i use the eject button. I hate vista but on my pc i have no choice but to run it. Never had any problems on my Macs. i also get a strange error on work pc running XP. It says at first that it doesn't recognize the device running in compatibility mode but then it switches over and works fine. I tend to blame it on Microsoft crap, maybe they are updating their OSes to mess with Apple products.

Windows 8 error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL

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