Windows 8 features not working.

 I had Windows 8 pro then i upgraded to 8.1 and have noticed a problem, sometimes I cannot access any Windows 8 features. (This includes the charms bar, start button, etc.) My Windows key on my keyboard works and it brings me to my start menu but it's
the only way I can get into it. I cannot also multitask with other apps.
I have made a video of my problem and uploaded it on YouTube, it can be watched here: https://www.youtube.com/watch?v=x9Q4-V5JcZA&feature=youtu.be
I hope somebody can help me out with my problem here.

 I had Windows 8 pro then i upgraded to 8.1 and have noticed a problem, sometimes I cannot access any Windows 8 features. (This includes the charms bar, start button, etc.) My Windows key on my keyboard works and it brings me to my start menu but it's
the only way I can get into it. I cannot also multitask with other apps.
I have made a video of my problem and uploaded it on YouTube, it can be watched here: https://www.youtube.com/watch?v=x9Q4-V5JcZA&feature=youtu.be
I hope somebody can help me out with my problem here.
you probably will have to refresh Windows to get it back to normal
install all updates first before installing apps
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ST2000DM001 & Windows 8.1 Enterprise x64
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