Windows 8 install affects Photoshop

Well, it's been some time since I installed my version of Photoshop, three years and never had a problem. In May I installed a prelease evaluation of Windows 8 and Photoshop continued to work nicely as before. Yesterday I installed the full version of Windows 8 and peculiarly this install didn't transfer my applications and programs. Instead there was a Windows.old folder.  Now I'm at a loss what to do because this version was a download version and I have no idea where the file is or where the serial number might be. I'm sure this would solve my license issue.
I've tried the solutions from Adobe support to no avail.
Everything is on my computer. I just want to know where the files should be correctly placed.
Thank You
Ian

I followed your instructions carefully.
I had to rack my brain for my login for Adobe Store several years ago but eventually it proved positive.
I got the serial # from registered products and the download the file from my orders which after clean up and re install was the total solution to my problem.
I am happy to inform you that my photoshop is working.
My sincerest thanks.
Ian

Similar Messages

  • I want to install my photoshop 5.0 limited edition but the pc displays i should check if it is a 32 or 64 bit application. i changed my windows os  from xp to win7 64 bit (i think that is the problem) how can i run my photoshop on this system?

    i want to install my photoshop 5.0 limited edition but the pc displays i should check if it is a 32 or 64 bit application. i changed my windows os  from xp to win7 64 bit (i think that is the problem) how can i install and run my photoshop 5.0 le on this system?

    Kglad Creative Suite 2 is only applicable to individuals affected by the activation server shut down.  A complete list of affected software titles can be found at Activation server shut down for Creative Suite 2, Acrobat 7, and Macromedia products.

  • Installing Adobe Photoshop Elements 1.0.1 on Windows 8

    I can't install Adobe Photoshop Elements 1.0.1 with Windows 8. The setup program shows the message "You need install Internet Explorer 4.0 or higher". What can I do?

    Hi, I have the same problems, I can not reinstall my Photoshop elements1.0.1. on Windows 7.  Same error : You need install Internet Explorer 4.0 or higher.
    How should I use compatibity mode ? What should I do when I insert my CD on ?
    Thank you

  • Installing Adobe Photoshop CS5 in Windows 7 Home Premium 64bit

    Hi,
    Just wanted to know if there are any problems installing Adobe Photoshop CS5 in Windows 7 Home Premium 64-bit?
    Planning to purchase a laptop that comes with the OEM license and plan to use 64-bit OS to maximize the 8GB RAM of memory. Just afraid if there are known issues for this type of installations.
    Thanks

    No issues.
    On the contrary, subject to the image(s) being edited, Photoshop will thrive in a 64 bit Win 7 machine given the right tweaks.
    http://helpx.adobe.com/photoshop/kb/optimize-performance-photoshop-cs4-cs5.html
    Be aware that two versions of Photoshop will be installed 32 bit and 64 bit. The 32 bit is there for legacy reasons with some plugins e.g. TWAIN scanner
    http://helpx.adobe.com/photoshop/kb/64-bit-os-benefits-limitations.html#main_Opening_32_bi t_and_64_bit_versions_on_Windows

  • Installing Adobe Photoshop 10. Using Windows 7 and IIE.  Get message "error:1"

    Installing Adobe Photoshop 10.  Using Windows 7 and IE.  Gt message  "error:1"

    Not sure what CS3 is.  Attached is a screen shot of the error message I get when trying to use Photoshot Elements 10.
    Looks like I can't attach a Word or PDF document or paste an immage.
    This forum may not be very user friendly.
    Let mehttp:// know if there is another way to communicate.
    Thanks,
    Phil
    <Removed by Moderator>

  • I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to u

    I am trying to install Photoshop Elements on my new Windows 8 computer (I recently upgraded my windows 7 computer where Photoshop was working fine on before).  It says the serial number is invalid.  Do older versionsnot work on Windows8, or do I need to uninstall it from my old computer first?

    You are allowed to have two activated installations.  If you happened to have one on this Windows 8 machine before, it is possible that the activation used for it was never deactivated (did you deactivate it before you upgraded Windows?).  Talk to Adobe support thru chat.  They might be able to resolve this with you:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Have photoshop 6 on a dead pc laptop with windows XP.  Have a pc laptop that has been upgraded from Vista 64 bit (where photshop wouldn't install) to windows 7 professional 32 bit (clean install).  Photoshop still won't install. Also having reinstallation

    I have photoshop 6 on a dead pc laptop with windows XP.  Have a pc laptop that has been upgraded from Vista 64 bit (where phootshop 6 wouldn't install) to windows 7 professional 32 bit (clean install).  Photoshop still won't install. Also having reinstallation issues with pse6 on this same pc.  Pse6 was installed and working on vista 64bit version of the OS, now won't install on rebuilt windows professional 7 32bit (keeps giving me serial number not valid errors).  I'm not trying to pirate these programs.  Just want to reinstall them.

    you need,
    Windows 98, Windows 2000, Windows NT 4.0 with Service Pack 4, 5, or 6a, or Windows Millennium
    Microsoft Windows 98/Millennium/2000/NT 4.0 (Service Pack 4, 5, or 6a required)

  • When trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas

    when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas

    JJMack <[email protected]> wrote:
    =============
    JJMack  created the discussion
    "when trying to install adobe photoshop cs4 on my new computer with windows 7 home premium and get a message to contact adobe because of an error. any ideas"
    To view the discussion, visit: https://forums.adobe.com/message/7092876#7092876

  • I am attempting to install Adobe Photoshop CS4 on Windows 7?

    I have a laptop that is running on Windows 7 and I am attempting to install Adobe Photoshop CS4. It downloads the program file alright but when I click on the Set Up button it says "Cannot install Please click quit below" and then below it there are two bullet points that say:
    -Adobe Photoshop CS4 11.0.1 - Adobe Photoshop CS4 not installed
    -Adobe Photoshop CS4 (64 Bit) 11.0.1 - Adobe Photoshop CS4 (64 Bit) not installed
    What exactly is going on? I tried running the set up in a different compatibility mode (e.g. Windows XP and Windows Vista) but no luck.
    Am I even clicking the correct file in the folder? Or is my computer just not going to work with Adobe Photoshop CS4?

    These are merely the updates. You need to instasll the base program first.
    Direct Download Links for Adobe Software
    Mylenium

  • When installing Adobe Photoshop CS3 on Windows Vista I get this error "Setup has encountered an erro

    When installing Adobe Photoshop CS3 on Windows Vista I get this error "Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Internal Error 2739" I have used the cleanup script included in Adobe Photoshop CS3 installer, and have removed all traces of Adobe apps including the beta versions and Acrobat 8 pro, and I still get the same error, how can I install this application? is there any way or do I have to reformat and reinstall windows?

    Hello everyone,
    I was having the same issue:
    "Setup Error. Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance. Quit."
    If you receive this error also, press Quit and follow these steps:
    1. Start
    2. Control Panel
    3. Administrative tools (in classical view)
    4. Event Viewer
    5. Application
    You will see something like this:
    Double-Click for error (emphasized by red color). I have an error like this:
    "Error 1327.Invalid Drive: E:\" if you have the same or e.g. Drive F:\ ir whatever letter, you should solve this problem extremely easy - just insert USB-flash into computer (it will launch as E\ or whatever disk) and than run installation again. It will work than.
    Setup doesnt start if disk is offline.

  • I have upgreated from vista to windows 7 i am trying to re install my photoshop CS5 put i keep getti

    i have upgreated from vista to windows 7 i am trying to re install my photoshop CS5 put i keep getting
    WARNING: The payload: Adobe Photoshop CS5 Core  {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E} requires a UI parent with following specification:
              Family: Photoshop
              ProductName: Adobe Photoshop CS5 Core_x64
              This parent relationship is not satisfied, because this payload is not present in this session.
    WARNING: Payload cannot be installed due to dependent operation failure

    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Mylenium

  • When I try to install adobe photoshop 13 on my computer it comes up with the following error message " This installer does not support installation on a 64bit windows operating system" error code 6. How to I recify this? TIA

    When I try to install adobe photoshop 13 on my computer it comes up with the following error message " This installer does not support installation on a 64bit windows operating system" error code 6. How to I recify this? TIA

    You can try downloading the 64 bit version.  You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  • Can't install adobe photoshop elements on my new HP computer with windows 8

    Can't install adobe photoshop elements on my new HP computer with windows 8.

    Which version of PSE? Older versions are simply not compatible. Only 10 and 11 are.
    Mylenium

  • I shoot with a Canon 7D, have Windows 7 installed on my computer, Adobe CS4 (Bridge & Photoshop). I'm trying to open the CR2 files in Bridge to adjust them before I open them up in Photoshop, but it's giving me an error code saying it's the wrong file typ

    I shoot with a Canon 7D, have Windows 7 installed on my computer, Adobe CS4 (Bridge & Photoshop). I'm trying to open the CR2 files in Bridge to adjust them before I open them up in Photoshop, but it's giving me an error code saying it's the wrong file type. I downloaded the latest updates for Adobe Raw as well as the DNG converter, however I don't want to have to convert to DNG before opening in Bridge. Please let me know what I can do to open the CR2 files directly in Bridge CS4, thank you!

    Make sure you have the right version...
    Camera Raw plug-in | Supported cameras
    Camera Raw-compatible Adobe applications

  • Error window when installing update for photoshop CS5 (I own photoshop PS6)

    I haven't updated Photoshop since I purchased PS 6 in 2012. Now I am unable to get & install updates for PS5. Adobe product expert advised me to go to FORUM!

    Not Helpful - but Thank you for trying!!
    1) Yes I have Photoshop CS6 & Adobe Bridge CS6 installed, since 2012
    2) Yes they work, but Bridge, Edit in Camera Raw is missing at least one(1) function
       in LENS CORRECTION. This is the impetus for installing the updates, and how I                     discovered Photoshop & Bridge are missing a CS5 up grade.
    3) I installed "Adobe -Photoshop : For Mac : Adobe Photoshop 13.0.6 ( which I am
       operating with NOW) and this window popped up:
    Very Confused Abner

Maybe you are looking for