Windows 8 not connecting.

  Asking for network security key?  What is that?

Network Security Key = WiFi Password
Your WiFi password should be recorded on a label on the back of your Jetpack.  Some Jetpacks have an interface on them that allows you to display the WiFi Password on the device E-Ink screen too.  Type that password in as your Security key when connecting the Win8 device to the Jetpack.  Once you enter the WiFi password the Win8 device should remember it by default and allow you to auto connect in the future.
Let us know if you have any other error messages or issues connecting to Win8.

Similar Messages

  • ITunes 10.6.3.25 for Windows : not connecting to iTunes store

    Unable to connect the iTunes to internet on office network. Works well with Home network.  The Internet Options - connectivity tab  is configured as "Use Automatic Configuration Script" which details the proxy address used by the company.
    On running the daignostics on iTunes with network connectivity test option, following is the result:
    Secure link to iTunes store failed. The help tab also does not help saying internet connectivity unavailable!
      Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    LENOVO 2007EG7
    iTunes 10.6.3.25
    QuickTime 7.7.1
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0013AC2C0ADFEE90
    Current user is an administrator.
    The current local date and time is 2012-08-06 11:46:35.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Mobility Radeon X1300
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 783b6d8530b2d8a65519a6ca42949f46
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {E89EAFE3-2B75-4C1E-8396-1AF7B6642EE3}
    Description: Intel(R) PRO/Wireless 3945ABG Network Connection - McAfee NDIS Intermediate Filter Miniport
    IP Address: 10.140.10.175
    Subnet Mask: 255.255.255.0
    Default Gateway: 10.140.10.5
    DHCP Enabled: Yes
    DHCP Server: 10.140.46.66
    Lease Obtained: Mon Aug 06 10:55:08 2012
    Lease Expires: Mon Aug 06 18:55:08 2012
    DNS Servers: 10.140.46.66
    10.140.46.99
    10.140.70.66
    Adapter Name: {59D768F6-8447-4271-8DF1-A0BC1CE49D57}
    Description: Intel(R) PRO/1000 PL Network Connection - McAfee NDIS Intermediate Filter Miniport
    IP Address: 10.140.10.52
    Subnet Mask: 255.255.255.0
    Default Gateway: 10.140.10.5
    DHCP Enabled: Yes
    DHCP Server: 10.140.46.66
    Lease Obtained: Mon Aug 06 10:55:10 2012
    Lease Expires: Mon Aug 06 18:55:10 2012
    DNS Servers: 10.140.46.66
    10.140.46.99
    10.140.70.66
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    Firewall Information
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2012-08-05 18:45:56.

    iOS 6 requires iTunes 10.7. Here are the system requirements for iTunes 10.7.
    Windows System Requirements
    PC with a 1GHz Intel or AMD processor and 512MB of RAM
    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
    64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
    250MB of available disk space
    Broadband Internet connection to use the iTunes Store
    Macintosh System Requirements
    Mac computer with an Intel Core processor and 512MB of RAM
    OS X version 10.6.8 or later
    Safari 4.0.3 or later
    400MB of available disk space 
    Broadband Internet connection to use the iTunes Store

  • Windows not connecting to AE

    Hi!
    Im desperate to find a solution to my problem i have searched for 2 weeks and solved nothing yet...
    I have an Airport express connected via ethernet to a router (not a wireless one) and that router connected via ethernet to my ISP modem, when trying to setup my airport express the Light was blinking orange.
    I went to my MacBook and opened Airport Utility... it detected the AE but when trying to configure it it gave me an error and told me that i wasn't connected to the Airport Express... i tried connecting my MacBook via Ethernet to the AE but was useless still the same Error.
    After going crazy about this a friend with an old iBook G4 arrived he has OSX Tiger and on his computer he opened Airport Utility and was able to enter to the airport configuration... my Router is a DHCP router it automatically gives you an IP, after configuring the airport to use with DHCP router the LED still blinked orange and after connecting any computer or device to the airport the result was just no internet connectivity.
    Again we tried with his iBook to setup the Airport (because mine still gave me that error) and we forced the IP on the AE to be 192.168.0.13 after doing that the LED went green, connected my MacBook and and i was on internet! this was HUGE after 4 hours trying to configure AE we made it... we made a WEP password (10 numbers) and i was able to connect my MacBook and my iMac to the internet, Also my friends iBook was online and my iPhone worked perfectly!
    This is where the real problem started i went to my wife's HP Notebook that has Windows xp SP2 turned on the wireless switch and it detected the AE network tried to connect to it and it asked me for the WEP password, I entered correctly the password and apparently the computer was connected to the internet but the icon at the bottom says "LIMITED OR NO CONNECTIVITY" i tried everything but still the same, i went to the repair option and after a while it gave me an error that the computer cannot get an IP.... i checked the IP and it was sometimes 0.0.0.0 and sometimes 169.254.xxx.xxx
    but still limited or no connectivity! when opening IE "the page cannot be displayed" error always appeared.
    I tryed to update the Drivers on the Laptop but useless they were up to date.
    Then i uninstalled the Drivers on the Laptop and Restarted it, the computer then detected the "New Hadware" and installed it automatically (all this done with the computer conected via Ethernet) to my router.
    Tried to connect again but useless still the same error
    Finally i tried forcing the IP on the computer.. (on my Apple devices my IP was 192.168.1.101-105 so...) i tried forcing it to 192.168.1.107 the computer connected "correctly" no error was displayed so i went to IE and still the same "The page cannot be displayed" tried the "repair" option and nothing! still the same went to the connection properties packages sent like 102 and received 0... went again to configure the connection to use DHCP and get an IP automatically and again "Limited or no connectivity" and I'm stuck there.... my wife uses the PC also in a friends house that has AE and she is able to connect perfectly i don't know why she isn't able to connect with our AE... my AE firmware is 6.1
    Any Ideas?
    Thank you

    You can try this: try putting a $ at the beginning of the WEP key. Better still, trying using WPA.
    http://docs.info.apple.com/article.html?artnum=300153

  • I cannot update my ipad2 to ios5.  Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server.  Tried resetting network settings, still not connecting.  Tried updating iTunes, still not connecting.

    I cannot update my ipad2 to ios5.  Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server.  Tried resetting network settings, still not connecting.  Tried updating iTunes, still not connecting.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • Can not connect wireless through Bootcamp Windows XP to Timecapsule?

    Any help would be appreciated.
    I recently purchased an iMac with Leopard (10.5.2). Today, I used Bootcamp to install Windows XP with SP2. I created a FAT partition of 32 gigs and followed all of the steps (including installing drivers off of MAC OS installation disk 1 while on initial XP boot up).
    My wireless network is on a Timecapsule and is "WPA Personal secured". The Mac OS detects the network and connects instantly, my work laptop PC detects the network and connects instantly. However, the newly installed XP detects the wireless network but will not connect. When I try to connect to the network, I receive an error message that basically states "unable to connect...". I do not even get to a screen that asks for me to enter a network key or password. When I try to connect to two other networks in the neighborhood, I at least get the network key screen.
    I have gone into the Windows network tools and have tried to manually configure the connection, but I still get the same problem. I thought maybe I had "WPA2 Personal" enabled as the security setting for the network (XP does not support WPA2 out of the box) , but I have it as "WPA Personal".
    Can't figure it out. I am new to Macs (about 1 month). The reason I switched was because I could run both Leopard and XP.
    Best regards,

    Solved my own problem.
    FYI
    Even though my security settings on my Timecapsule are listed as "WPA Personal", my work PC Laptop kept detecting as "WPA2 Personal". I even removed all security settings from the Timecapsule and my laptop still detected as "WPA2".
    I know that XP does not support WPA2 out of the box.
    I hooked directly into the Timecapsule via an ethernet cable while in Windows environment. Thankfully, I was able to access the internet. I went to Microsoft and did a search for WPA2 patches for XP. Found one that allows XP wireless connection to WPA2. I installed the patch and was able to detect and connect wirelessly to Timecapsule from XP.
    After two days, I have come to the firm believe (don't know the technical reasons why) that Timecapsule is a WPA2 device and that the XP patch is the only way to create initial connectivity. It is sort of ironic that although I wanted to connect wirelessly, I had to first connect via an ethernet hard connection.
    Solve one problem, left with another. I have a Epson all-in-one scanner, printer, copier hooked to the Timecapsule. My iMac picks it up fine wirelessly but I am getting nothing on XP. Hopefully it is a simple driver download issue.

  • My adobe Flash player  does not connect on my Laptop HP Windows 7.

    My  Adobe Flash 11 Player on my laptop HP Windows 7 does not connect.  (or cannot be found even though it is downloaded in the programs

    What means "not connect" or "cannot be found"?  Do you get any messages?
    You write "downloaded", but did you also install it?
    What is your browser?  If IE see
    http://forums.adobe.com/thread/885448
    http://forums.adobe.com/thread/867968

  • HT3986 I installed windows 7 to my macbook pro, but my mousepad does not work in windows 7 and also i can not connect my windows 7 to projector, but i can use my macbook's mouse pad and i can connect my mac to projector,so please help me for windows 7 pro

    I installed windows 7 to my macbook pro, but my mousepad does not work in windows 7 and also i can not connect my windows 7 to projector, but i can use my macbook's mouse pad and i can connect my mac to projector,so please help me for windows 7 problem

    i try to download now, do you think when i download and install the windows support software, can i fix the problem?

  • Hi,I am unsure if I have a safari or modem problem. It only happens when I use my macbook pro, my HP windows is fine. Internet crashes on modem and then a message that safari is not connected. I don't know where to start sorry I am not technical at all.

    Hi there, my internet is crashing everytime I use my macbook pro/safari it happens roughly every 2 mins, it can happen on any website.
    I am not technical at all and I am at a total loss of where to start with this. I did a bit of research on the internet but no luck in finding any
    help.
    Basically I am not sure if it is a modem of safari problem. I have no problems when using my HP on without windows explorer on the internet.
    I am working wireless ADSL 2 - Bigpond - 2 Wire 2701 HGV-W and a macbook pro purchased around 5 months ago. Since the purchase date
    I have had problems with internet.
    Safari brings up a page you are not connected to the internet. I then look at the modem and DSL and internet lights are both flickering and or/off.
    They then re-set themselves. I then have to re-set preferences on safari and quit and restart.
    I have also tried using with cable into mac and modem and no difference.
    I can only figure that maybe Safari is not compatible with the modem? could this be the case?
    Thanks for reading and any assistance would be appreciated.
    Fi

    There's an Apple help page on the DNS problem - at http://support.apple.com/kb/TS3408
    The first thing to try is changing your DNS settings - and for that you need to open System Preferences, then the
    Network section.
    In Network - click  on Advanced - then the DNS tab
    under DNS servers - use the + button to enter two extra lines
    either these, from google dns
    8.8.8.8
    8.8.4.4
    or from OpenDNS
    208.67.222.222
    208.67.220.220
    then click OK & then 'Apply'
    You would need to do that seperately for the Cable (Ethernet) settings and Wireless (Airport)

  • ITunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verizon 11.0.2.26 but no matter what I try it does not connect. HELP P

    iTunes Store for Windows. Everytime I try an access the iTunes Store it takes really long to connect and then it says iTunes store cannot be access. I think I am up to date with iTunes Verison, I Have 11.0.2.26 but no matter what I try it does not connect. HELP Please???

    With those symptoms, I'd try the following document:
    Apple software on Windows: May see performance issues and blank iTunes Store
    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I am trying to allow guests on windows to connect to shares on my Lion server but it keeps asking for a password for guest. I have allow guest users to access this share enabled but it still does not work.

    I am trying to allow guests on windows to connect to shares on my Lion server but it keeps asking for a password for guest. I have allow guest users to access this share enabled but it still does not work.

    Ditto. Guest accounts shouldn't have a password. No way to enter one in System Prefs...

  • I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    I am trying to move a pdf file onto my iPad2, and it says that the device is not connected or has stopped working.  But Windows 7 recognizes the device and I can see my pictures.  Same thing happens when I try to put music onto the iPad.

    When in iTunes on the computer,my our ipadmshould show under devices.
    Click on your ipadmunder devices then go to music at top center of the iTunes window, check what you want to sync for music. You need to set it to a folder if I remember which would have your music in it you want synced.
    Same with PDF files.....there should be an option for data or even PDF files at the top center area of iTunes when the iPad is clicked under devices.
    If your iPad does not show or you cannot click on it under devices which is in the leftane of iTunes, the iPad is not being seen by the computer.
    Try unplugging the USB cord from the laptop then give it a few and see if the computer picks it up.

  • My iPhone 5s won't turn off or on it keeps flashing the apple screen on off.  When I tried to connect to iTunes on windows 8 computer, it comes up with an error message: iTunes could not connect to this phone.  An unknown error occurred OxE8000084

    Can anyone help me?  My iPhone 5s is flashing the apple screen on and off and I can turn the phone on properly or off.  When I connected it to iTunes on my windows 8 computer I got the following message: iTunes could not connect to this phone.  An unknown error occurred OxE8000084.  Can anyone help me correct this so I can start using my phone again.
    Thank you

    http://support.apple.com/kb/TS3221

  • My iPod 4th-gen charges just fine in any wall outlet, but when connected to my brand new ASUS Windows-8 laptop's USB 3.0 port the charging process just keeps "blinking" on both the iPod and the laptop and will not connect to Itunes...

    Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem!                                                                                                                                                                                                                               My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar.                                                               When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over!                                                                                                                  I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good.                                                             I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work!                                                                                          The iPod, the laptop and iTunes ARE all fully updated!                                                                                                                                                                I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing!                                                       I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol.                                                                                                                                                                                                 I hope somebody knows a fix or solution! Thank You!

    Try on another computer to help determine if iPod or computer problem.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • I have windows vista home premium and all other versions of iTunes worked on my laptop iTunes 10 won't work, I get a message saying I'm not connected to the Internet when I am. Why isn't iTunes recognizing my browser configuration?

    I have windows vista home premium and all other iTunes worked on my laptop, I downloaded iTunes 10 and now the iTunes will not connect to the Internet. I use Mozilla firefox on my laptop and for some reason it keeps saying the connection timed out and I'm not connected to the Internet when I am. Why isn't iTunes recognizing my web configuration?

    It probably has to do with your security and/or browser configuration.
    When my laptop crashed last year and I had to get a new one, I dealt with the same thing. First, go to your control panel and select the security section. See if your firewalls are up or not. If they are, turn them off. If you have any software to speed up your browser, that can affect the connection as well. Go into that software and disble/turn it off. If this doesn't work, contact customer support. They have a few other tricks they had me try that worked, but I can't remember them now.

  • TS1538 Since my iPhone 4 update I can no longer up date it through my computer I am running windows 7 and before the iPhone update I didn't have any problems now I get the error message iTunes could not connect to this iPhone. An unknown error occurred (0

    Since my iPhone 4 updated I can no longer sync it or charge it with iTunes I get an error message ------>iTunes could not connect to this iPhone. An unknown error occurred (0xE000084)

    From this support document http://support.apple.com/kb/TS3694 see this:
    Unknown Error containing "0xE" when restoring
    To resolve this issue, follow these steps. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. Learn about issues syncing iOS devices with P55 and related Intel Chipsets.

  • I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

    I have a Windows 7 laptop, and recently the hardrive broke. I got it repaired and ever since, my ipod touch 4th gen does not connect to itunes and an unknown error (0xE8000012) appears. What do I do?

    try to restore in itunes bye putting in recovey mode turn the ipod off press the home button and plug in the ipod into the computer. an itunes shuld see it in recovery mode and click restore. and that should do the trick.

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