Windows 8 not recognizing iphone

help!
my windows 8 laptop is not recognizing my iphone 4s, nothing happens when I connect using the usb cable and it also won't recognize our ipod nano.
any suggestions would be appreciated

http://lmgtfy.com/?q=windows+8+not+recognizing+iphone

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ITunes not recognizing iPhone 5 iO7 on Windows 7

I have exhausted myself dealing with this problem. My iTunes will not recognize my iPhone 5. I am running Windows 7 64 bit and my computer recognizes the phone when i plug it in, however, my iTunes does not so I am not able to sync any music. I have tried practically everything I have found on the internet to fix this problem and even the people at the Apple store could not help me with my problem. I have uninstalled and installed all Apple related programs, I have insured that the Apple Mobile Device USB Driver is working correctly but nothing seems to fix the problem. I just don't know what to do anymore because nothing seems to work. I have followed the suggestions contained in the following discussions but nothing seems to work. Thank you for your help.
Referenced discussions:
https://discussions.apple.com/thread/3121604?start=0&tstart=0
http://support.apple.com/kb/ts1538

golds04
Re: iTunes not recognizing iPhone 5
Feb 16, 2014 7:45 AM (in response to oryyx)
Had this problem this morning.
Once in the past had to erase my iphone and reload it.That was unpleasant.
This morning had the problem,too.
Plugged in my iphone directly into the Imac (not hub) then clicked shut down on the imac.
Pressed the button in the back while the iphone was still plugged in-and when rebooted iphone was visable in itunes.
Hope this helps.
Thanks so much for your suggestion. I'm using a MacBook Air and I just tried this with my laptop - shutting down the computer all the say (not restarting it) and then booting it back up with the phone plugged in. It didn't work but it was worth a shot! Thank you!
Jen912 wrote:
I had this exact same problem and just figured out how to fix it. I had to reload the driver on the iphone5 in order for itunes to recognize the device. Follow the steps here to see if you might need to do the same thing. Once I reinstalled the driver, everything works fine and I'm now able to sync with itunes again.
http://support.apple.com/kb/TS1538
Thanks for the suggestion, I have seen a TON of posts like mine where this is the solution. Unfortunately, I am on a Mac not Windows so the driver isn't the problem.

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Open Device Manager and Right click Apple Mobile Device and choose Update Driver
Select BROWSE My Computer For Driver Software
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Click Have Disk button---NOTE if the have disk option is not available. Choose a device category
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Found a fix for windows not recognizing vision M, possible for oth

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Yes that is one way to get it working
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If its anything like what my pc does from time to time... Is that when I plug in , Itunes "locks" up for a period of time followed by it finally "letting go" and then not seeing my iphone. Granted, I use an Iphone 4 but none the less I'm assuming this is the issue you are having.
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Hi DPotashnick,
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When i connect my iPhone to my laptop results in poping up a error 'USB device not recognized'.
I tried it with different cables to different systems( desktop/laptops) still getting the same error.
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iTunes is not recognizing the ipod either (as my friend said it should)
I even installed itunes on a friends' computer and had the same problem. I just got this for my son for Christmas and needless to say he's a bit disappointed.
Did I buy a lemon?
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Windows XP
Windows XP
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I've downloaded itunes, tried researching and
troubleshooting til I'm blue! I plug in the ipod and
the only thing my device manager shows is USB mass
storage device. By the way, my ipod did NOT come with
an installation disc. And yes it's fully charged. The
orange lights up while charging and when I plug in
the ear pods the blue light stays lit.
IF the GREEN LED stays lit continuously, SOMETHING is seriously wrong with the Shuffle! READ the following
article, "Understanding iPod shuffles status lights", especially the part on " Using iPod shuffle to play music"
http://docs.info.apple.com/article.html?artnum=300553
iTunes is not recognizing the ipod either (as my
friend said it should)
I even installed itunes on a friends' computer and
had the same problem. I just got this for my son for
Christmas and needless to say he's a bit
disappointed.
Did I buy a lemon?
Perhaps...but they're Not ALL lemons by any means.
Please help!!!

Fix for iTunes and Windows not recognizing iPod after 7.7 upgrade...

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http://docs.info.apple.com/article.html?artnum=305136
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Hello Overdrive_king,
And welcome to Apple Discussions!
I'm assuming you also tried using different USB ports (preferably ones attached directly to the motherboard) as well as using a different USB cable as well just for good measure?
If you choose Computer from the Start menu, does your iPod show up as a mounted drive there? What happens if you put it into disk mode using the instructions provided here.
http://support.apple.com/kb/ht1363
It might also help to try the other solutions mentioned in this article related to your issue as necessary (I know you have already tried a number of them).
http://support.apple.com/kb/ts1369
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http://support.apple.com/kb/ts1538
B-rock

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I was able to get the device to work by stopping and then starting the Apple Mobile Device Service.
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Windows 8 not recognizing iphone

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