Windows 8 not recognizing my ipod

I got a new computer in December and since then, I have been unable to get the computer to recognize my iPod. It's an older model. White with click wheel, 30GB.  I can't reset it using iTunes because the computer won't even recognize it. It's not even charging when connected to the computer.  I've gone through the 5 steps, but the problem isn't with any of those. The iPod works, iTunes works. Windows 8 is the problem, but I don't know how to fix it.

Hello there, Cathy1006.
You mention that you have performed steps for resolving your issue, but this article goes down an in-depth list of steps to review for troubleshooting your issue with your iPod:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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