Windows 8 op system. Cannot open premier pro cs6, at all.

It says its fully downloaded, and up to date, but it does not work at all. When I hover the cursor over the name, or icon, it does not even register that its there. Right click does nothing.
I cannot figure out how to open it up. Tried uninstalling, restarting, and reinstalling. Problem persists.

Hi,
Please check whether there is a GPUsniffer.exe in task manager when you launch Premiere. If so, and it terminates right away, it's a clear sign that it thinks your graphics card is not up to speed and it crashes right away, not even proceeding to launch Premiere. Update your graphics card driver and configure it properly then.
Let me know if this works.
Regards,
Sheena

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Unfortunately, there can be several causes for a video driver becoming obsolete, or corrupt. Many users have found that simple OS updates can render a video driver obsolete, and that is one reason that companies, like nVidia and AMD/ATI, issue them so frequently.
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In Control Panel, you can go to System>Hardware>Device Manager>Display Adapters, and there you will see the card/chip in your computer. If you Dbl-click on that Display Adapter, you will get more info, such as the Driver installed.
On the Dell Web site, you should be able to go to their driver support page, plug in your OS, and the Display Adapter info, and find the latest Dell version of the necessary driver.
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Windows 7 Professional
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A user in Public Relations needs to use Adobe Premier Pro CS6. However when we tried to install it the program is grayed out and has a caution icon. If I hover over it there is a message that says it prefers 64-bit. Prefers does not mean will not work in my opinion. However it will not install.
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On the Adobe site I saw that installing CS4 Premier was the work around but you have to purchase a license key. We have already purchased Premier Pro and do not have money in the budget to purchase an older product when this one should work.
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JEShort01 wrote:
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Sorry for bad english i am German *.*

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Windows 8 op system. Cannot open premier pro cs6, at all.

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