Windows 8 password recovery

I forgot my password. Im using HP Pavilion 11X360 touch with windows 8.1 and i tried to recover my password by vodusoft password reset tool but my HP seemed unable to boot from USB. How do i reset my password?

Hi,
If your user account is Microsoft account, you could reset the password from Microsoft account online using another PC with internet.
Option 2 here: http://www.eightforums.com/tutorials/12206-microsoft-account-password-change-reset-windows-8-a.html
http://pcsupport.about.com/od/windows-8/a/reset-password-windows-8.htm
Regards
Visruth
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**I'm a Volunteer, I do not work for HP**

Similar Messages

How do i bypass the windows password without password recovery disk

My sister has passed away & Ive been copying her pictures off of her laptop for the family & I havent finished. It logged off last night & now its asking for password & no one knows the password.. Im almost positive there is a way to go around this password but I cant seem to figure it out on my own! Please Help ASAP THANX

Here are some common methods.
 
Method 1: Reset Windows 7, Vista, XP Password Via Another Administrator Account
 
If you have another user account with admin privileges, including built-in accounts in Windows 7/Vista/XP, you can easily bypass other accounts' password using Lusrmgr.msc and Command Line.
 
1. Log on Windows 7/Vista/XP with your administrator account. Click on Start, type lusrmgr.msc in the Search box(Win7/Vista) or Run box(Win7/Vista/XP) and click OK.
2. When the Local users and Groups dialog appears, open the Users folder. Right-click your user account and select "set password", type a new password and click OK.
 
Method 2: Reset WIndows 7/Vista/XP password with Windows password reset disk
Here is the steps to reset Windows password with password reset disk, bypassing Windows Vista/XP password is the same as this:
 
Step 1: Login Windows with a incorrect password, it will show you a link "Reset Password.." under the password box.
Step 2: Insert your password reset disk, click the link, When a password reset wizard appears, click Next.
Step 3: Choose the drive name from the pull-down list, click Next.
Step 4: Type a new password in the new password box, and type it again to confirm it. Click Next→Finish. Then you can login Windows again with the new password.
 
Method 3: Reset Windows password with Windows password recovery program
 
In this method, you need to load a recovery program on another computer, then burn it to a CD/USB. Boot your locked computer from CD/USB and reset WIndows password offline. This is a universal password reset method.
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Hope helpful.

Re: How to reset / recover forgotten Windows password

Forgetting your Windows administrator login password.
With no way to get into the system, you can't even perform basic maintenance, let alone a thorough tune-up.
Formatting is always an option, but we consider that a last resort. (Plus, guess who's going to have to help reinstall all the programs lost after a wipe?)
But all hope is not lost.
There are a few ways to actually retrieve a lost Windows account password. Read on, and we'll show you the light.
_1st Method:_
The first thing which you check if you forget login password. When we install Windows, it automatically creates an account "Administrator" and sets its password to blank. So if you have forget your user account password then try this:
Start system and when you see Windows Welcome screen / Login screen, press ctrl+alt+del keys twice and it'll show Classic Login box. Now type "Administrator" (without quotes) in Username and leave Password field blank. Now press Enter and you should be able to log in Windows.
Now you can reset your account password from "Control Panel -> User Accounts".
Same thing can be done using Safe Mode. In Safe Mode Windows will show this in-built Administrator account in Login screen.
_2th Method:_
There are a lot of Windows password revealers and crackers available.
CIA commander:
This tool only works on NTFS partitions, but it works great! You can even use it to copy data from one place to another. But it is not for free.
http://www.datapol-technologies.com/en/Products/Business/CIACommander/main.htm
Windows password recovery tool:
but I've found that Windows Password Recovery Tool is the most effective.:
it not only supports XP, 2000, and NT, I have personally tested it with Vista Home Premium and Ultimate. It works perfectly to reset any local user account to a blank password.
http://www.windowspasswordsrecovery.com
pwdump2:
http://razor.bindview.com/tools/files/pwdump2.zip

Hi mate
Thanks for this posting.
I think it could be useful for other users who forget the Windows password and dont want to reinstall the whole OS again.
Greetings

Hp password recovery in windows 8

I just wanted to tell you of a recent experience I had when contacting HP support
I called them yesterday with what I considered to be a simple question I found out that this question in their eyes was not that simple
the question was how do I set Up a password recovery flash drive in Windows 8.
the the person from HP said that he would need to check and would I please give him a minute to do so, when he came back he said that hp computers did not have this option.
I said to him how could this be as windows 8 says you can do this I also said that in windows vista and windows 7 you could do this and Why Would windows 8 Be any different he said he didn't know But this was not an option available hp in windows 8 he also stated
if I were to forget my password would be to install my operating system again. I said to him that it seemed unreasonable that I would have to reinstall my os just to recover my password and the must be a simpler option than that. he said no that would be my only option if I were to ever forget my password. I then said to him I did not believe the information he was giving me was accurate and was he 100% sure of the information he was giving me, he said yes and that he would send me an e-mail giving me step by step instructions. I said okay bye, I did not believe what he was telling me so I went online and found out in about 2 minutes all we needed to do was set this up via the settings screen and user account where it give you the option to make a password recovery usb flash drive I understand that they cannot possibly know everything but I feel if they don't know they should be willing to tell you that they don't know and passed you on to someone who does rather Than making you spend hours reinstalling an operating system that you don't need to. it also seems to me outsourcing technical support to third world countries like in this case india where they may not have a full grasp of some of the finer subtletys of the english language and company like hp dell toshiba and many others need to return technical support to the countrys in which the computers are sold and 1 other thing why is it that we no longer get a set of recovery cds with new computer and have to make a set ourselves when so often in the process of making them some write error happens and you only find out that is there is a problem with them when you come to use them I know companies need to make a profit on the sale of the computers but surely there is enough profit margin for them still to supplie you with the recovery media you need

Hi,
I afraid the pritner is not supported on Windows 8:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03457812&tmp_task=prodinfoCategory&cc=us&dlc=en...
You will not be able to use any other alternative driver with the printer as there are no drivers to allow the PC to communicate with the printer through a USB connection..
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Rescue Recovery / No Windows password / Unrgistered user Client Security Solutions

Hello....When boosted my Lenovo 3000 V100, I got the message saying that Windows could not start because the file "windows root \ system32 \ hal.dll" was either missing or damaged, and that a copy should be reinstaled.
I tried to access the Rescue and Recovery 3, which deployed but then asked me for my Windows password, which I don't have. I pressed Enter anyways and got as answer that I'm not registered with Client Security Solutions, and that only registered users can start a session in Rescue and Recovery or retrieve passwords in case they had been forgotten. What can I do?. I bought my laptop in Chile (spanish) and I am currently living in France.
Thanks,
Jose Luis

SALUT "MALHEREUX"
J AI RESOLU MON SOUCI....A PEU PRES.
IL A FALLU DEMANDER LES CDs DE RESTAURATION A LENOVO. ILS SONT ARRIVES EN SIX SEMAINES, ET APRES AVOIR REFAIRE LA DEMANDE TROIS FOIS.
ENFIN, J AI REBOOSTE L ORDI ET PERDU TOUTE LA INFORMATION ENREGISTRE DANS LE DISQUE....
BON COURAGE

Password Recovery for Windows XP Pro

I have recently found a Dell computer in my house that is in good working condition. After setting the computer up, I asked the original owner what the administrator password to the login was. Sadly, the owner doesn't remember the password. I have tried logging in through safe mode and pressing ctrl+alt+del twice and trying to log in then. These tries didn't work, and I have been scavenging around for any password recovery tool I could use. On my recent trip to Best Buy, I informed one of the employees about the problem I had. To solve it, he said to restart the computer and while it was loading, continually press the F8 key, which should log me in as Administrator and could reset the password from there. I have tried this, but failed, most likely not sure if I did it right.

I hope this doesn't come off as mean/offensive, but if you don't have a higher level of computer knowledge, doing an account password reset isn't the easiest thing in the world.
Your local Geek Squad, or any repair shop, should be able to remove the password for you for a fee(call around to see what it is, when I was in store it was $29.99).
There are password removal tools out there, but it requires downloading a disk image, burning it, and getting the computer to boot off the disk into a command prompt environment. It's not "hard" but if you don't know what you're getting into, it's easy to mess things up.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

How do I remove Windows password from cmd?

Hi all,
How do I remove the login password from another operating system on my computer using the command prompt?
I have four operating systems that were recovered from the installation cd due to me having forgotten my password on the original one and that one has all of my music and stuff on there.
So how do I reset the password on an operating system from another operating system? I tried using command prompt from the recovery cd but that didn't do the trick.

You can reset Windows passwords using these.
Forgot your Windows admin password?
PC Login Now
all of my music and stuff
Wouldn't it be easier to remove the drive, put it in a USB enclosure, and access it from another computer?
-Jerry

LMS 4.2.1 password recovery system administrator ADE-OS

Hi,
How is-it possible to do a recovery password for sysadmin on ADE-OS ?
We're using LMS 4.2.1 and my customer doesn't remember the username and password created during installation.
We have the admin user for the https connection.
Thanks,
Jeff

keep in mind that there is CSCtx08080
see the Release Notes of LMS 4.2.1 :
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2.1/readme/lms_421_readme.html#wp1205822
but it is resolved in LMS 4.2.2
=====================================
CSCtx08080 Bug Details
"Password recovery" option not working in Virtual appliance
Symptom:
"Password Recovery" option is not working in Virtual Appliance.
Conditions:
"Password Recovery" option is not working as expected.
When the ISO image is mounted and the option "Recover administrator password" is chosen for
password recovery, an error message"Failed to mount drive partition" appears instead of the password recovery window.
Status Status
Fixed
(Verified)
Severity Severity
4 - minor
Last Modified Last Modified
In Last 2 weeks
Product Product
CiscoWorks LMS Portal
Technology Technology
1st Found-In 1st Found-in
4.2
Fixed-In Fixed-in
4.2(2)
Workaround:
None.

Password recovery on CallManager server

Hi,
I have some CallManager server and I don't know admin password. I have one but it is not taht password.
Can you tell me how can I do password recovery on CallManager server?
Thanks,
Vlaho

To change the password phrase
=========================
You can use Adminutility tool to reset the Private password phrase, this tool only runs on
the Publisher and needs to be done after hours since it stops services; here is the path
and the steps to run it.
C:\ProgramFiles\Cisco\Bin\adminutility.exe
Log into the utility as Administrator and select the very top checkbox to select all
accounts. Then go to Options and Set new password
It will ask you for the password phrase, and the tool will run, everything keeps working
fine after the tool finishes.
To Change DC Directory Password:
================================
Please follow the instructions in the following document (attached for your reference):
How to Change the DC Directory Password
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_
example09186a00800942be.shtml
To Change CCM Administrator:
============================
>From the Cisco CallManager,
1. Go to Start > Run; type CCMPWDChanger and press enter.
2. Enter DC Manager Password
3. Select CCMAdministrator for Userid and password.
To Change CCM Services Password:
================================
Please follow the following steps to reset the passwords on all servers in the cluster:
Step 1: Log on as the local Administrator on the Publisher.
Step 2: Using Explore, browse to C:\Program Files\Cisco\Bin and launch AdminUtility.exe.
Step 3: Within the User Password field, input the local Administrator password and click
OK.
Step 4: Select the check-box for at the top of the tree which should correlate to the
DNSname of the Publisher.
Step 5: Select Options from the menu, and Set New Password.
Step 6: Input your 1 ? 15 character alphanumeric password phrase that will be used to
generate the complex passwords for each local account and service. Re-enter the string
within the next field for verification and click OK.
Step 7: Highlight all systems within the cluster and click Update Server Password. You
will receive a warning message informing you that this will take down all systems with the
cluster and could take a significant amount of time. Click OK.
Step 8: When completed, for each system you will see that the Update was successful. Click
EXIT once all systems within the cluster have successfully updated.
Step 9: Close the AdminUtility window.
To Change Windows Administrator Password:
=========================================
Please make sure that the Local Administrator password is SAME on all servers in the
cluster.
To change the password, perform the following steps:
1. Right click My Computer.
2. Select Manage.
3. Go to Local Users and Groups.
4. Go to Users.
5. Right click Administrator.
6. Select Set Password.
7. Type in the password and confirm.

Elitebook 8530 sparekey problem after password recovery

Hi,
I'm a bit panicking - but will try to make this lucid.
I very much hope you guys can help..
It's the continuation of a problem I asked yesterday somewhere else.
http://forums.techguy.org/windows-vista/1133738-check-after-password-recovery.html
Basic system information:
EliteBook 8530; runs on Vista Business. More details about system in above thread
But for a short run-down:
- Yesterday my user-password was not accepted.
- Still had admin-access via fingerprints
- Ran Malbytes anti-malware and AVG anti-virus - neither found much of anything.
- Made new admin account, used that to reset my password.
- Posted the above-mentioned topic whether someone could check for malicious processes.
- Yesterday evening shut down the computer as normal
- This morning it mentioned that recently a password had been reset [with some location I didn't know. Had my name in it twice, so perhaps root-password or something?
- Only option was to click 'OK' and enter HP Sparekey.
- Currently I have the following message: Some users have not enrolled for HP SpareKey recovery. Do you want to enroll now? Answer-options: Yes; No; Do not show again.
I don't know the implications or effects of any of them - so haven't done anything yet.
Note: I don't think any of the accounts have HP SpareKey enrolled. I have never seen about it previously.
However, I got my laptop via an university-program, so the operating systems etc. had been preinstalled.
It might be possible they installed ShareKey for the initial account - but I think I would've heard of that.
So please someone help me - I really don't know what to do..
This question was solved.
View Solution.

Hey guys,
I don't want to hurry you or anything - but I could really need some advice here
Or should I be in a difference forum part; like http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-ZBook/bd-p/bsc-274 or http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/bd-p/bsc-271#.VBnV4lJIg1g
because it's an issue with an EliteBook?
Or don't you guys really know this particular problem either - and therefore can't advice?..

Cisco ACS 4.x Password Recovery

I inherited a ACS server, but I don't have the admin password. Does anyone know of a password recovery technique ?

If it is running acs ver 4.0 on windows, then it is not possible. With ACS v4.0 all the configurations have been shifted from registry to a database file thus increasing the security in ACS. So as of now there is no way to recover the lost Admin password in ACS v4.0, cause no setting is in registry, all settings are in SQL database.
So need to reimage it ...
If it is acs windows 3.3.4 or below then you need to make registry change,
login to ACS machine as administrator..
Go to start ===> run ===> regedit
Click on HKEYLOCAL machine ===> software ===> cisco
===>CiscoAAAv3.2===>CSAdmin===> and delete all administrative users defined by
right clicking into the administraor folder.
Now login locally to ACS and it should not prompt you for password.
For a best practice make sure that you have Allow automatic login is checked
This will not prompt you for password if you are logging in locally from ACS mahcine.
If it is appliance then you need to use recovery cd to reset admin password.
Regards,
~JG
Do rate helpful posts

Blocked password recovery

Hello,
I'm posting for my husband here:
I have been using skype with auto login for a long time and after I accidentally logged myself out I cannot remember my password. I tried reseting it using the password recovery tool but it tells me I have exceeded my limit for password resets and to try again in 24 hours. I have been checking this for the past few days but the same message keeps coming up and I am unable to reset my password. I have used the tool to reset my password only once.
Is there a limit to how many password resets one can do over the lifetime of the account? Is what I'm seeing expected? If not can somebody from the crew take a look at the password recovery tool because my only option right now is to create a new account.
Thanks in advance!

I think he now may need to contact customer service for assistance or suggestions, here's how;
How to Contact Skype Customer Service
CONTACT SKYPE CUSTOMER SERVICE | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUPICIOUS CALLS AND MESSAGES | WINDOWS PROBLEMS TROUBLESHOOTING | SKYPE DOWNLOAD LINKS
MORE TIPS, TRICKS AND UPDATES AT
skypefordummies.blogspot.com

Mac loaded with Windows, but now Windows password is corrupted

I partitioned my Mac 3 years ago and used Bootcmp to load Windows 7 on it. Have been opening it with the same password for 3 years. All of a sudden, the password will not work and Windows does not recoganize my profile or my password. I did not create a password recovery disk, since it was never suggested and Windows has always worked without any problems. Now I cannot access Windows at all. Suggestions?

Hopefully NO ONE has had access to your computer, the reason I say this is ( I have never heard of a computer changing the settings to no longer use or to change a password all by itself. Shut the machine clear off and wait a bit then restart the computer and try to open windows again.
Cheers
Don

9124 Password Recovery

Hi There. I am trying to reset the password on Cisco 9124 that came back from a partner. They haven't provided any of the config information. I am able to get a serial connection running, but I am unable to get a break sequence to work. I have used hypertermincal, minicom, putty, and others. None of them seem to work. No matter where I send the break sequence during the boot up, it doesn't work. Can anyone provide any insight for this?
I have followed the instructions provided on the Cisco site. The only thing that I haven't done is remove the supervisor engine, but I have stand alone switch and I wouldn't know how to do that. The only components that I can remove are the GBICs and the PSs.
Thanks!
Matt

Hi Matt,
sometimes it's hard to find the correct break combination to boot into single user mode. For me it took some time to find it on a Swedish keyboard layout as the Cisco documentation only says ctrl+].
To verify correct break character run telnet in a MS DOS window. A correct break would break the session and produce a message like "Welcome to Microsoft Telnet client...".So you could just test all possible keyboard combinations until you have the right one. Then just follow the correct password recovery procedure:
http://cisco.com/en/US/products/hw/ps4159/ps4358/prod_password_recoveries_list.html
You need to get to the switch(boot)# prompt to reset password. Press ctrl+] exactly when you see "Loading system software". The message "Switching to runlevel: 1" indicates you are entering switch(boot)# prompt.
Rgds Filiph
CCIE #25916

Windows vista recovery error CTOERROR.flg and following that error 0x643 while installing update

Hi All
system info : HP LAPTOP DV6 -1256tx , windows vista sp1 32 bit
When I am trying to install windows vista sp1 from recovery disks/partition I am getting the error from recovery manager prompting me to choose either to retry or see the details for failure : CTOERROR.flg in form of notepad on my desktop. I have done retry 100 times but to no avail. I cannot restart after this recovery failure message as it shows dialog box on restart: windows security update is not installed successfully or is not trusted.So, i have to go through recovery process again to see the desktop (everything functioning - internet,video, music all) but only once.
Last time i got this message too . When i did installing windows from recovery disks few months back, that time i figured out to install all imp. updates through automatic windows update.All the updates were installed successfully and then it restarted and gone through process of language settings,time settings and all....
But this time when i am trying to update windows, i am getting windows update error 0x643 which is for security update for .net framewrok 3.5 sp1 and family update.I do know the answer how to get away with this error from "windows help" and also from this forum too, which asks for installing .net framework updates from windows update site directly. But the problem is:
Windows update ask me to restart after automatic or manual windows update installation takes place and restart causes problem as it shows dialog box - windows security update is not installed successfully . I need to install all updates in one go like last time from my understanding.:
1. So if i install windows update (to try my luck as last time) it shows 0x643 error for .net framework and asks to restart and after that when i try to manually install failed updated 0x643 it asks me to restart the windows for pending updates.
2. Alternatively, If i try to install failed update first just after recovery failure it won't allow me to install important updates for vista sp1 and asks to restart windows.
All i need is to successfully update all updates through windows automatic update which is not happening at the moment.
Not even able to upgrade to sp2 bcz it too restarts for installing.
Please Help.
Thanks in advance.

Hi Mario-L,
I manually downlaod the update KB3035034 and tried to install in my preview build 9926, it shows The update is not applicable to your computer". Actually, what shows in my system when I check for updates, it detects update Kb 3037975
and 3037975 redirects you to 3021953 see description in this link
http://support.microsoft.com/kb/3021953
After installing the updates, and view update history, it shows:
Personally, I have no idea on this issue currently, please submit a report via Windows Feedback App
Yolanda Zhu
TechNet Community Support

Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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