Windows 8; Photosmart 6510; always offline

OS: Windows 8
Printer: HP Photosmart 6510 series
Wireless
I'm having a real problem. My laptop (Pavillion) will NOT wirelessly connect to the printer.
The printer is connected to the Wireless dongle, but the laptop will not see the printer, it is permanently offline.
The only way I can connect to the printer is to hardwire connect it.
I've looked at the replies to other similar posts, and nothing seems to be relevant.
I've looked at all the available menus and there is nothing that allows me to force a connection.
I've tried turning the printer on before and after the laptop is booted/logged in.
I've also have the same problem when waking from sleep/hibernate if that is different.

BTW, the printer properties says " Root Print Queue"

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Wireless laptop windows 7 says my hp photosmart 6510 is offline, but printer says connected

Hello, Ive only had these two items together for a couple months, then all of a sudden nothing will print from the computer. I can put my memory card or scan a photo on printer and it will print, but nothing from computer. When I go into the printer queue it says my printer is offline, but my printer says its connected to my server. The only thing I can think of that i did before this happened was deleted all the extra tool bars from internet explorer. I have unistalled and reinstalled my printer software too and still no success. So when I try to connect my computer to my printer it says "unable to find printer". Thank you!

If you have a wireless router or DSL modem which uses DHCP to assign network addresses, check whether your printer's assigned address has changed since you set it up. Windows 7 printer setup has a command for updating that, but it would be better to reserve a specific address so it doesn't change in future. See http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/how-to-change-printer-ip-addre...

Photosmart 6510 e-ALL-IN-ONE Series offline

I can't get my 6510 all in one to go back on-line. I have windows 7 on my hp laptop and use my android phone as my wireless connection - this has worked perfectly for the past two years. I ran a wireless network test and the printer indicates PASS on connected. I've shut my printer off and turned back on. I did scan some pictures last weekend so I'm wondering if that has changed something. Any help is greatly appreciated.

Hi Williamstw
I understand you are unable to get the Photosmart 6510 back on line.
I have provided a document for the printer being offline to take a look at.
Hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP

Windows 7 startup error after uninstall of Photosmart 6510

After uninstalling Photosmart 6510 and software, get error message: "There was a problem starting C:\Program Files\HP\HP Photosmart 6510 series\bin\HPStatusBL.dll" when Windows 7 starts up.

Sounds like the software was not completely removed (or atleast Windows still is looking for something). Microsoft make a tool that should be able to help, it is called FixIt. Click the link below for more details:
http://support.microsoft.com/mats/Program_Install_and_Uninstall/
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HP photosmart 6510 not compatible with windows 7, Now what?????

Hello I have asked HP Support for days now an I keep getting transferred to Blogs.My HP photosmart 6510 is not compatible with windows 7. Do I find hardware an devices to fix it, or do I obtain windows 8???????

Hi,
Have you checked your previous post ?
http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/HP-photosmat-6510-not-compatible-with-wi...
Regards.
BH
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Is HP Photosmart 6510 compatible with Windows 8?

Will windows 8 have drivers for Photosmart 6510 printer?
This question was solved.
View Solution.

Windows 8 RTM has already printer support for the Photosmart 6510 included without your CD.
Step 1: on the Start screen, you know with all the Tiles, click Windows key+ C, to open the side bar;
The side bar opens with Search
Step 2: enter "printer" in the search field (without quotes); you will see that there are 17 hits under Settings
Step 3: click now on Settings, you will see 17 tiles appear on the screen
Step 4: Turn on your printer that you have already conected to your router; since you migrate now from W7
Step 5: Select Advaced printer setup
Note: You may receive a warning from Windows about Network sharing, Turn Network sharing On.
If you want to verifiy: double click the Network icon bottom right on the task bar, the green sidebar opens, right-click network, Then click Turn network sharing On or Off, follow the instructions
Step 6: a window opens that shows your network printer is on 192.168.xx.xx
Step 7: follow the onscreen instructions.
All in all, it is so easy, but difficult to find, that Microsoft may have included it in the W8 setup routine. Or at least some hints. Enjoy printing! -Eric

Windows 8.1 Always Offline Mode

I have been working with redirected folders and offline files for about a week. We have seen issues with access and drive mappings for users on DirectAccess. I have that sorted out, but during this process I found that Windows 8.1 supports an "Allways
Offline" mode if you set the offline folder to a Latency of 1.
http://technet.microsoft.com/en-us/library/hh968298.aspx
I installed this and it worked fine for a couple of days, but today I noticed that my folders are showing in "Online" mode while connected to the corporate network. I used GPResult on the test computer to confirm that the appropriate settings are
being applied. Are there any know issues with this feature?
In Windows 7, they said it is still possible to revert to Online mode if you have a low latency network, but in 8.1 that setting should invoke Offline Mode all the time.

Hi,
Did you mean that after the Always Offline policy enabled in your Windows 8.1 machine, but few days later, the
offline folder shows Online. Isn't it?
Firstly, you can try to check Event Viewer if it identify this problem.
In addition, a workaround method I think you can try to using Gpupdate /force
command to sync the group policy again for test.
Secondly, please check your Offline files setting if there is any changed recently.
Roger Lu
TechNet Community Support

HP Photosmart 6510 not installing on new Windows 7

I just bought a new Windows 7 computer adn my Photosmart 6510 is not working. It worked fine on my Vista computer before upgrading to a new Windows 7 computer. It works on my iPhone. I installed the software and drivers successfully. The printer shows up in devices and printers. When I click on Printer to print something I get HP Message that reads "search for wireless networks and E-Print printers". It does show my printer in the middles of the box. Any help would be appreciated.

Hi,
How do you install its software and drivers ? During the installtion process, the very first thing is checking the printer. then ask you few questions. Please download the following tool and run on your computer, hope it will tell you where the error is and how to fix:
http://ftp.hp.com/pub/softlib/software12/COL50849/mp-135113-1/HPPSdr.exe
Regards.
BH
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Dell Dimension desktop sometimes won't communicate with my HP Photosmart 6510 wireless printer

At random times, when trying to print from Dell Dimension desktop to HP Photosmart 6510 wireless printer, I get a message that the computer can't communicate with the printer. The printer shows that it is connected to the Internet. I haven't changed any settings. Each time this happens, I unplug the printer and router, but it doesn't fix the problem. After about 20 minutes or so, it prints normally. It always happens at the most inopportune times. Any suggestions about how I can keep this from recurring?

These settings are for setting up your wireless printer to stay connected to your router, keeps wireless devices better connected and makes your router secure and hack proof.
1. Set a static IP in the printer (see step 6) outside the DHCP range of the router (check your manual).
2. Verify in the printer that 'Auto Off' is disabled. Use the Embedded Web Server (EWS) by going to the
    printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
    Assistant, Printer Home Page (EWS).
In the router: (Refer to your router manual for information)
3. Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.
4. Set router to 20Mhz only, or 145Mbps depending on router.
5. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
6. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
7. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
8. Save all settings. Power off both, wait 5 mins. Power on router wait 3 mins.
9. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel\Network and Internet\Network and Sharing Center\Advanced sharing settings.
Under Home or Work (current profile) \ Network Discovery.
Select "Turn on network discovery" and save changes.
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If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

Photosmart 6510 scanner broken?

My scanner is having the same issue. I would love to know the steps to reset it! Thank you.

Hey @BearLakeNate ,
Welcome to the HP Forums!
I see you're having problems with the scanner on your PhotoSmart 6510.
Can you tell me a little more about what is happening? Are you getting any kind of errors, is there physical damage to the glass or plastic, does the scan output look poor (streak, blurry, all black, blank, etc...)?
A good test to see if the issue is hardware related is by performing a copy. Place an item in the feeder or on the glass and press the Copy button on the screen. Black or Colour is fine, unless the issue only occurs on one or the other.
If you are dealing with a scan or copy quality issue please follow the steps in this guide: Vertical Bands, Lines, or Streaks in Copies or Scans.
If the copy comes out OK we can safely say the hardware is fine, and you're looking at a communication or software issue.
If a copy fails, reset the printer. Remove the power cord from the back of the product while it is still on. Wait at least 30 seconds and reconnect the power cord. It should turn itself back on. Test the copy function again after the reset.
If after a reset you still cannot copy ensure the printer is plugged directly into a wall outlet. Sometimes the printer does not get enough power when connected to a power bar, surge protector, or UPS, and will always work best when connected directly to a wall outlet.
If you have attempted all of these steps and are still unable to produce a copy update the printer firmware. You must have a USB connection to do this. You can download the firmware update utility for your printer here: HP Photosmart 6510 e-All-in-One Printer - B211a Drivers.
If you can perform a copy fine, let me know which operating system you are using and we will go from there. To see which version of Windows you are using click here: Which Windows operating system am I running?
I look forward to your reply!
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The Great Deku Tree
I work on behalf of HP.

HP Photosmart 6510 series not good for photo paper

This printer will not do any kinded of photo paper will not pick it up and send through the rolls to the print head
always come back with no paper in tray load paper this printer is only good for plain paper thats all...

Hi @enorman994
Thank you for hanging in.
To better assist you, would you please supply some additional information?
How is the Photosmart 6510 printer connected (USB cable, or wireless)?
What type of photo paper are you using (weight, ColorLok, manufacturer)?
Are you using Windows 7 on your computer as indicated on your first post?
Does the same thing occur when you put a minimum of 10 sheets into the paper tray?
Thank you and I look forward to hearing from you soon.
Regards,
Happytohelp01
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I work on behalf of HP

HP Photosmart 6510 e-All in One Series I want it to print off my PC in just Black and not Colour?

Please help! I have been in to settings for the printer on my Lap-top and can not find anywhere that will allow me to adjust to just printing in Black and White when I need it and not Colour all the time, which it is doing!

Hi @Anna11,
Welcome to the HP Forums!
I understand that you are trying to print in black only instead of color with your HP Photosmart 6510. I am happy to help with changing these settings!
For further assistance, I will need to know some more information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the full feature software and drivers has been installed.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.
Thank you for posting, and I hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Unable to communicate with printer; ad hoc problem: Photosmart 6510

I'm running windows 7 pro and I recently installed the aforementioned printer. Please help. 'HP-setup-73 Photosmart 6510,' the name of the printer, is recognized and able to be connected to in my network wireless connections. Firewalls have been disabled and Installation and network config is already set - at least to my knowledge. But when trying to print something, an error window pops up saying: "Unable to communicate with printer...If you installed this printer by IP address, please update the IP address..." That error message could be irrelavant; Perhaps it's a setting adjustment on the printer side. I don't know, that's why I'm asking. what should I do to fix this problem?

Print a Wireless Network Test from the front of the printer (probably the Network or Wireless menu). Does it indicate that your printer is connected to your network?
If so, go to Start > All Programs > Hewlett-Packard > [your printer model] > Update IP address.
If you want a more permanent solution after doing this (so you will not have to do it again), set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you do not know the range, change the last set of numbers (those after the last '.') to 250
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter your router's IP (on the Network Config Page) for the gateway.
- Enter 8.8.8.8 for the first DNS and 8.8.4.4 for the second DNS.
- Click 'Apply'.
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
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I am employed by HP

Photosmart 6510 not printing black

I'm having issues with my Photosmart 6510 All-in-one. It won't print black ink. The ink level says it has ink in the cartridge. I've tried running the clean printhead and Align printer apps to no avail. I replaced the cartridge. Still nothing.
What gives?
Running on an HP P6310Y Pavillion PC with Windows 7 Home Premium

Hello VideoBandit,
Welcome to the HP Forums.
I have done some research and I suggest we try this document that deals with when the Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
Please feel free to write me back if you are still having issues or if you have any additional questions.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

OCR for HP Photosmart 6510

Does anyone know how I can obtain Optical Character Recognition when scanning with an HP Photosmart 6510, please? I have a new PC using Windows 8.1.
Thanks in advance for any help.

BusheyBrown,
Here is a link to a document that might help
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03478505&lc=en&product=5058336&tmp...
I was an HP employee
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Windows 8; Photosmart 6510; always offline

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