Windows 8 Printer over network offline -HP

Hello
I am using windows 8 in my office.I have installed HP Laserjet 1020 on one system and I have shared it.
Now on another PC i have installed it as a network shared printer.
But the problem is it shows offline after reboot.Sometimes though it work but it shows offline in another machine not in local machine to which printer is attached.
I have downloaded latest driver for my printer but still same issue

Hi,
Since this issue happened when you reboot the computer, I consider that the driver is not loaded propertly.
I suggest we disable fast boot feature in Windows 8 to see what’s going on:
How to Turn "Fast Startup" On or Off for a Hybrid Boot in Windows 8 and 8.1
http://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html
Then let’s uncheck the power management on your network adapter:
Open Network and Sharing Center.
Click the Change adapter settings link in the upper left of the navigation pane.
Right click the network connection you want to enable/disable power management support on and click Properties .
Click Configure .
On the Power Management tab, clear the Allow the computer to turn off this device to save power check box.
If the issue still persists, please help to collect event log on the computer with shared printer and upload here for further research.
Collect event log:
http://windows.microsoft.com/en-us/windows7/what-information-appears-in-event-logs-event-viewer
Look forward to your response.
Kate Li
TechNet Community Support

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Try again from the ohter PC(s).
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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bcoffee wrote:
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I am confused by your last statement, a TCP/IP is a network connection, which is why the universal print driver is suggested.
From what you have described, there is an issue with the print queue. Try running the Print and Scan Doctor :
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03286146
Also, I am not sure if you tried the PCL6 driver or not, but I would like you to at least try it so that I know what its behavior is.
Let me know how that goes and I will get right back with you!
-Spencer

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Hi garak0410,
Glad to hear you have gotten the issue resolved. Have a wonderful day.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

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I suggest uninstalling the full feature software from both PCs and re-installing and configuring the software on both.
Are you using the HP Solution center to scan? It is in Dutch, but the images are the same as what you should see in a correctly installed full feature software package.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Can print over network, but scan over network doesn't work

Scanner communication cannot be established from Windows 7 PC to 1536dnf MP.
Printing from that computer is fine. scanning from other computers over the network is fine also.
I have uninstalled and reinstalled HP software, but that didn't fix the issue.
Scanning worked from this PC previously, but recent networking changes required I rediscover printer via a fresh install.
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Hi @tennisfan76 ,
I see that you are having issues scanning over the network. The Print and Scan Doctor detected a issue with the Wia drivers. I will certainly do my best to help you.
Are you signed is a the Administrator of that computer?
WIA drivers are part of Windows Operating System.
Run this Microsoft Fit It Tool to see if it will resolve this issue.
Diagnose and repair Windows File and Folder Problems automatically.
I have provided this document, just to make sure these are the same ones you had checked.
This document is to Check the Windows Image Acquisition (WIA) services.
Windows: HP Scan Software Does Not Open or Scan on a Printer Using a USB Connection.
Disregard the title.
Go to Solution three: Check the Windows Image Acquisition (WIA) services.
Temporarily turn of the Antivirus Software and try scanning again.
If the issue persists, download and try to repair the WIA drivers. If you don't feel comfortable about doing these steps, you can contact the computer manufacturer or Microsoft to resolve this WIA error.
Back up the registry first.
How to back up and restore the registry in Windows.
Restore Default Startup Type for Windows Image Acquisition (WIA).
Please let me know the results.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Can't print over network get message "Error Printing" in message Queue

Hi,
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