Windows 8 problem with brand new Envy 23

At what I thought was the end of PC "setup" a message appeared in small font size saying Windows 8 was not installed and instructed me to go through the setup again, which I did not do.  Windows 8 is supposed to be standard on the Envy 23 and I expected it to already be installed on the machine when I purchased it. The PC did not come with any disks.  Can you please tell me what likely happened and the remedy - is there anything I can do at home or do I have to take it back to the store?  Thanks.

Hello,
I find your situation strange, never seen it occuring before...
There is no warm in trying to go over the setup again, do try to perform it again, see what happens and try to capture an image of that error and post it here on the forum, would like to see it, also to know what is your computer model number.
The PC does not come with any discs, at any time you can create them and you can recover the image by using the F11 key to use the HP Recovery Process.
Let me know the outcome of your decision and issue.
Thanks,
I work for HP! Please remember to provide and if this helped click ON

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