Windows 8 Recovery Discs

I have called Lenovo for Recovery Discs to be shipped to me since I have none to fix my laptop which came pre-installed with Windows 8. THEY verified my serial number to make sure it was still under warranty. I told the rep I had Windows 8 to make sure to send the right ones and she seemed to disregard my comment and immediately said Oh these are.for the G780 yes. But never asked if I had a 32 or 64 bit OS. Does this matter as they pull all my computers info.via.the serial.or.do.I need to call back to make sure they send the right ones?

Here, what I found:
On Lenovo Assisted Search: http://sw.nohold.net/Lenovo/Uploads/LenovoVirtualAgent.html
click on: Idea...it opens page: http://www5.nohold.net/Lenovo/Loginr.aspx?pid=4&login=1 :
Lenovo:Welcome to Lenovo’s Assisted Search. It is designed to answer many IdeaPad related questions...
There's a link, 4th from the bottom: You want help with system recovery...if you click on that one, you would get:
http://www5.nohold.net/Lenovo/Loginr.aspx?pid=4&login=1 : You:You want help with system recovery,
then, click: You want help getting started with the total recovery process, gets you on page:
Lenovo:To start the total recovery process, follow the steps below:
Insert Start Recovery Disc labeled with number 1....
You'll see picture of Lenovo Restore Disc 1 and screenshots of recovery...
Just to get those discs, I was told, I have to pay $59.99
In other words, if something happens with HDD or you want to replace new HDD, you have to go and buy OS...Preinstalled Win8 Recovery on new HDD DOES NOT WORK - it's all over The Net....
Tech support is trying to convince, that you did something wrong while creating USB Recovery Drive....

Similar Messages

  • How To Make a Clean Recovery using Recovery disc

    For solving  problems related to recovery from recovery discs you have to follow the steps below.
    You need a windows 7/8 dvd(or by a bootable pendrive with  win7/8),and your windows recovery discs for complete restoration.
    Step1:insert win7/8 dvd and restart your pc.Enter the boot menu and select cd/dvd option to boot from dvd(for bootable pendrive,select that option).
    Step2:After windows have loaded the windows files,click on install win7/8.
    Step3:select custom installation
    Step4:Now you will get a window with your harddisk partions.Click on Advanced option in the bottom of the table showing partition list.
    Step5: Delete all partions for obtaining a single drive.
    Step6:After deleting all partitions,you will get a single partition showing your harddisk size.Click on that drive and then select 'new' from bottom options.
    Step7:Then windows will show a warnig.Click on 'YES'.And dont make any change to partion size and proceed.
    Step8:After doing this you will get a 100mb system reseved memory and rest of your harddisk size as a drive.Then close the installation window.Restart you pc with windows 7/8 recovery disk.And follow the steps for recovery in recovery media.
    Then the installation will complete without any errors.And you can have the OS as per the recovery media have.
    good luck.. 
    If youtry to recover directly it won't work all the time.
    So Kindely do as above
    Please click on the White  KUDOS STAR at the left of this post as a sign of thanks giving.

    The preinstalled HP Recovery manager would still work.  
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • (Resolved) Windows 8 - Recovery Discs Do Not Work With New Hard Drive

    Update:
    I decided to buy drive cloaning software.  I cloned my drive, that resolved the problem of installing the OS on the new drive.  Too bad neither HP's Restore disc's or this support fourm could help with this issue.
    Origional Post:
    Product Name:  HP Pavilion G4-2235DX
    Product Number:  C3Q50UAR#ABA
    BIOS:  Insyde F.26, 2/21/2013
    Processor: AMD A6-4400M APU w/ Radeon HD Graphics, 2700 Mhz, 2 Core(s)
    BIOS Mode:  UEFI
    SMBIOS Version:  2.7
    RAM:  12GB
    Operating System:  Windows 8 - 64bit (6.2.9200 Build 9200)
    Situation:  I purchased this computer new as a refurbished model from a retail store.  I created system restore discs after initial setup using the HP Recovery Media Creation Utility.  This system has a 500 GB hard drive.  I purchased a Western Digital 1 TB hard drive to upgrade the drive in this notebook.  After swaping out the drives and trying to load the recovery onto the new 1TB hard drive in the same computer, an HP dialogue so states "This PC is not supported by the System Recovery Discs. You will not be able to continue to recover this system with these discs."  It gives a code (doesn't call it an error code) 0110-C3150UQ43#ABA underneath and only option is okay, the system reboots and follows the same pattern again and again.
    I have upgraded drives in the past on Vista and 7 the same way using self created HP recovery discs with no issue, I do know what i'm doing.    I've seen discussion mentioning BIOS issues and other such problems.  I did try updating the BIOS to the one on the HP Support page (2013-03-01 , Version:F.26, 7.76M) and the recovery discs still will not work.  I found the CyberLink Recovery Discs Utility thread, however this solution/software has no support for Windows 8.  I have tried to run the utility and it fails, tried with compatiabity and it failed.  Why is this happening and what can be done to resolve this problem?
    I tried using chat support but it won't let me get through to anyone, claiming my warranty is expired.  I just bought this computer 3 days ago and was assured a 90 day warranty.
    Please help, Thanks.

    Hey Joe907, 
    Thanks so much for posting your experience and using the Forum. I came across this thread in my research for another thread. The information you provided helped me confirm my suspicions. 
    I wanted to mention to you, if you want, you can have this post marked as solved by hitting Reply to your original message and just post your update:
    Update:
    I decided to buy drive cloaning software.  I cloned my drive, that resolved the problem of installing the OS on the new drive.  Too bad neither HP's Restore disc's or this support fourm could help with this issue.
    in the Reply and click Post. Then you'll have an "Accept as Solution" button on your second post. Click that "Accept as Solution" button on your second post and the thread will be marked as solved. By being marked as Solved, the thread will be much higher in Google search results and it will more likely to help others. Not sure if you're concerned about it, but you'll also get the credit for authoring a solution.
    Also, I wanted to apologize for the customer service issues you had. I hope that everything is working well with the computer now. Of course, if it's not, let me know. I'll be glad to help in any way I can.  
    Information on the warranty:
    Refurbished computers are often erroneously marked as out of warranty, but it is simple to fix, and a phone representative could have corrected that for you. All computers' warranty start dates begin on the day they leave the factory. HP knows that there will be a period where the computer will sit on a shelf (for days or months) at the retailer. With refurbished computers, their 90-day warranties begin on the day they are refurbished. HP has no way of knowing what date the customer will buy the computer so the warranty start date stays the same until the customer registers the computer providing the date of purchase for the warranty system to be updated. If the registration process fails for some reason (rare, but it happens), phone technical support has a process they can initiate to have the warranty corrected. They only need a copy of the receipt showing the date of purchase. 
    I hope this information helps! Please let me know if you have any questions and thanks again for you post!

  • Windows 8 Recovery Disc not working

    Hi everbody,
    I have purchased a Lenovo Thinkpad T430.
    This laptop came with pre-installed Windows 7 Pro.
    However I want to use Windows 8 which I have a recovery disc for.
    I built in a SSD instead of the optical drive. So I don´t have a optical drive.
    On this SSD I want to run my OS.
    With a software from Samsung (manufacturer of my SSD) I was able to copy the Windows7 OS on my SSD.
    As I mentioned above I bought a laptop with installed windows 7 pro and a Windows 8 upgrade disc.
    Therefore I got the "Operating System Recovery Dis Windows 8 Pro. (OEM Activation 3.0 Required)".
    The problem now is that I have an upgrade disc but no optical drive.
    So I created an image of the upgrade disc and with this image I have created a bootable USB stick with the following program:
    http://www.chip.de/downloads/UNetbootin_34673960.html
    When I boot my laptop using the bootable USB stick everything seems to be working until to the point where I have to accept the EULA.
    So I chose a  language, and clicked on "I accept the agreements".
    When I want to click on "next" I got a error message "recovery failed".
    Please have a look on the following picture taken with my smartphone.
    The language used in this picture is german as i live in Austria.
    Link to image
    Do you know how I can upgrade to Windows 8?
    Can you tell me why the upgrade disc is not working?
    Best Regards,
    Philipp Stöger
    Moderator note: images totalling more than 50k converted to links per forum rules:  Lenovo Community Participation Rules
    Solved!
    Go to Solution.

    Dear Phisto, from your description i cannot tell you anything more about the disk apart from the obvious, that it seems to be incomplete without the other 11 disks of the set. Did you buy this disk from Lenovo, from Microsoft, or is it something that came from unofficial channels? If it is the latter maybe you should not try to install it...
    Now for cloning the SSD back to your HDD. The software that came with your Samsund should be able to do that as well. If not, then if your HDD is a Western Digital you can download and use Acronis WD edition from WD's site, it's free and will do the cloning. Otherwise you should use a free tool, Clonezilla is one of them and of course there are more.
    As for the location of your various drives, I would suggest to keep things really really basic if you want to troubleshoot effectively, so the best thing would be to return the system to a "factory" condition, of course with the SSD in place of the HDD. You don't know which parameter is causing you trouble at this point. So, of course it would be easier to use an external DVD drive (and you should try it!), butif it fails as well you should try also the other approach.
    I hope you solve this.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

  • Windows 7 Home premium recovery disc

    Hi guys. This is my first post. So i own a HP pavilion dv6 3010-us which runs Windows 7 Home premium 64 bit. I had a problem with my laptop and the only way I knew how to fix it was to perform a clean install of the OS. So I gave a guy my laptop to reinstalll my OS and he installed a different OS! My laptop now runs on Windows 7 Enterprise. I want my laptop back to its default factory OS. My laptop didnt come with a recovery disc, it only came with a recovery partition on the hard drive. But whenever i attempt to boot up my laptop in recovery mode, it tells me "BOOTMGR is missing" I don't even know how to fix this error. And my laptop isnt even booting up windows now cause I set the recovery partition, that is not working, as the active partition. Please how do I get my laptop back to its default OS? I dont have a recovery disc and I cant order it/them from HP. Is there a way that i can create a recovery disc that will help me fix my laptop? (If im able to restore my laptop to factory OS, I hope i'll still have all the HP features and software) 

    You won't be able to recover to the original operating system.
    Once the guy installed W7 over the original one, you lost the use of the recovery partition. It is basically useless space now.
    The only other thing you can do is to use the product key (if you can still read all 25 characters of the W7 product key) on the bottom of your notebook to install the operating system that came with your notebook. 
    Most dv7 consumer PC's come with W7 Home Premium 64 bit, so here is the direct link to the Microsoft digital river W7 x64 Home Premium SP1 ISO file.
    http://msft.digitalrivercontent.net/win/X17-24209.​​iso Windows 7 Home Premium x64 English
    Make sure you get the whole file to download.  Sometimes it reports download complete but you didn't get the whole 3.xx GB file.
    Then either use your DVD burning program's burn ISO file option to burn the file to a DVD so that it is bootable.
    Burn at the slowest speed you can.
    Or, use this tool to transfer the file to a 4 GB USB flash drive or DVD.  This tool will also make the media bootable.
    http://www.microsoft.com/en-us/download/windows-us​​b-dvd-download-tool
    Then go to your PC's support page to get the available driver and software you need.
    If your notebook is running OK with W7 Enterprise installed, then doing the above will not change anything other than to provide you with the operating system that came with your notebook without any of the additional software.

  • Using Recovery Media for Windows 7 Disc

    I have attempted three times to do a system recovery to restore my HP Pavilion back to factory settings; however my hard is newly installed. Every time I've attempted the recovery has failed. What can I do to fix the problem.

    When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
    It may be possible that your new hard drive is an AF (Advanced Format) drive and the recovery discs may not work with AF hard drives.
    If you have any further questions, please don't hesitate to ask.
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Hard drive replacement with recovery disc problems - Windows Troubleshooter Error 0x8E5E0247

    I have a 2009 Satellite A505 laptop
    64-bit Operating System with Windows 7 Home Premium, 4 gigs of RAM, and Intel Duo CPU, 2.20GHz
    The original Toshiba 500 GB Hard drive finally gave up the ghost and I replaced it yesterday with a WD Scorpio Blue HD Model WDBABC500ANC-NRSN (SATA 8 MB :Mo Cache 5400 RPM)
    Easy, straight forward replacement.  No problems.
    I got out my Recovery Discs which I created using the Toshiba recovery disc utility back in 2009. As I remember, at the time, the process of creating these discs was easy, and it was the first thing I did after registering my computer.
    The process created 5 discs, which the last, number 5, is the Applications and Drivers.  I have done this process before on other computers (Gateway and Toshiba) and it is usually pretty straight forward and problem free.
    Not so this time, and have to wonder about the Toshiba Recovery Discs that were created!  Why aren't these working correctly?
    I followed the normal process to boot the new Hard Disc on the DVD Recovery Disc 1, and everything seemed to work normally.  I followed every "next" prompt, and installed each new Disc 2, and 3 as prompted.
    After Disc 3, it said it was finished, and then went throught the Toshiba unpacking and the Windows installation process with multiple re-starts and Window start ups.  Again, everything seemed normal, except I wondered why I never received a prompt for Dsc 4 which was unused in the recovery process.  Is that normal? 
    During the Toshiba automatic unpacking and installation process, where various drivers were being installed, Windows errors began returning that said something like this, "Windows requires a digitally Signed driver, and the driver is unavailalbe and could not be activated in Windows 7 . Programs relying on them may not work. "  
    The problem drivers included the Realtek RTL8191 SE Wireless Lan 802.11n PCWE, the Richo pcle memory stick, Realtek High Definition Audio, Video Controller, Richo PCLe SD/MMC Host Conroller. and a few others....
    I did not touch the keybroad or intervere in anyway, and let the installation process proceed until everything was installed.  I then went through the first Windows start up process where you set the region, time and create the USER ID, set the adminstrator rights and even got the Toshiba Registration prompt.
    When finished, I noticed that the sound was not working, nor was the Wireless Network Connection, and when I attempted the usual Windows network Trouble Shooting process, it returned a Windows Error which said "A problem is preventing the troubleshooter from starting"  
    I then viewed the error details.  They said...
    Package ID:  Unknown
    Path:           C:\windows\diagnostics\system\networking
    Error Code:  0x8E5E0247
    USER:          mvh-PC\mvh
    Context:      Restricted
    I then went to MS Windows 7 Troubleshooting forum on the internet using another computer. 
    I followed all the 'cmd' processes for "supposedly" solving these problems by running System File Checker [SFC] scan on the computer which was supposed to replace the missing or corrupt files.
    Well, no joy.  The issue presists.
    After some problems accessing the CBS log, I was able to view it, and it provides no useful information as to why the errors where unable to be corrected.  
    I tried following everything on this MS How to Use File Checker document:
    In my CBS file I got a lot of SQM  "Failed to start" and "Failed to read" and "Failed to upload" and CSI "Repair results created"....
    but did not get any "Cannot repair member file" type of messages to use the 'cmd'
    takeown /f Path_And_File_Name function 
    I then started over.  Rebooted the computer again, starting with Recovery Disc 1 and several hours later was back to the same problem.  Geeze
    I have checked all the various Device drivers that are shown as not working in the Device Manager.  I have tried uninstalling them all, and then re-installing them both automatically during Windows 7 start up, and also from the Recovery Disc 5 which had the original drivers.  Nothing works.
    When I clicked on "Connect to the Internet" on the Windows Control Panel, I am returned a prompt that says "Windows did not detect any networking hardware" and so,even with a direct Ethernet connection to my cable modum, I was unable to download any Windows updates or new drivers to see if that fixes anything.
    I am stumped. 
    Any suggestions out there?  I don't want to waste a lot of money paying for more technical help for an aging laptob.  If this is beyond a simple fix, then I think I will just go and buy a new cheap computer from Asus having wasted the ~$70 bucks for the hard drive for this one.  
    It shouldn't be this hard, should it?  
    I have considered buying new recovery discs directlly from Toshiba, but if the process that came with the computer can't create correct discs that work the first time, what promise do I have that another $29.95 won't just be a waste of money too?
    Thanks for any helpful hints about what I may be missing or overlooking.   
    Regards
    Marvin Van Horn
    Solved!
    Go to Solution.

    Jerry...
    I think we can close this one out as 95% solved.  I did get the Intel (R) Rapid Storage Technology loaded after installing the Intel (R) Chipset Software Installation Utility.   The instrustions were not the simpliest for the novice, and it took me a while to figure out if my system was running in RAID or ACHI mode.  I decided that it was ACHI, so could proceed, even though I did NOT find this information in the Device Manager where they said I should have...
    Also, it was a little confusing on the Intel site which file to download.  I first did the zip file, (f6flpy-x64.zip) but could not figure how to execute it or put it on a disc, so downloaded the (iata_enu.exe) and hope it was the right one for a 64 bit system.  
    Anyway, I am now connected via Ethernet cable to my modem, and down loading 126 Windows Updates which should take a while.
    My only other issue, that I am aware of is that I do not seem to have any Wireless Lan software, and even though I have added Lan drivers via the recovery Disc, they do not show up anywhere.. Will have to figure out what is going on here, and why it isn't working...
    Maybe it is related to something in the Device Manager called
    "Other Devices"  Under that I have 4 items not working.  They are listed like this...
           Base System Drive,
           Base System Drive (a duplicate?)  
           Network Controller
           Video Controller.  
    I have tried uninstalling them, and allowing Windows to reinstall, but they still are not activated.  Not sure what this is for, and how to update it, but will search some more on another forum thread for these issues.  Maybe I will try again after all my Windows updates are done and see what happens.  
    Thanks again for your help.  If you have any other insights on the Wireless issue, that would be great.  It is turned on, but in the Windows tray, I only get the Ethenet Icon option, and it does not see or present wireless connection options like before.  I am sure this is something simple.  
    cheers
    mvh

  • New Hard drive - won't install windows from recovery disc

    I am having an issue with my Satellite L505D-S5965.  I replaced the hard drive (upgraded from 250 to 500GB) due to issues with the old one (which had been replaced once already) and am using the recovery disc I made before my other hard drive crashed.  When I boot the computer, it says it is loading Windows files, asks for country, etc., but then doesn't display an operating system to choose and asks me to choose drivers.  I can't restore it from a system image because I kept getting an error on the old drive when I tried to create one.  When I've checked, it says that Windows isn't installed on the computer.  I checked the BIOS and it is recognizing the new hard drive.  I have also tried booting it up from the DVD/CD using the set of disks I created after I got my new hard drive previously, but it doesn't seem to even recognize them and I can't get to the Toshiba Recovery Wizard. I would order the Toshiba Recovery Media, but with the issues I'm having, I'm not sure that is the fix.  I'd hate to be out another $30 on an old computer (since we also had to replace the mother board in the past few months) if I'm not sure that will cure the problem.

    Satellite L505D-S5965
    Downloads here.
    The usual problem is restoring to a drive with advanced-format technology. Nearly all the new drives use it. See this message from three years ago.
    See this message for early installation of the driver.
       Intel Rapid Storage Technology
    -Jerry

  • Windows 8.1 recovery without recovery disc or product key

    Hey!
    I own a HP g6-2207sg. After windows 8.1 upgrade and a new set of AMD drivers windows is not starting anymore.
    Not in safe mode, not with different starting settings. Recovery points are not working, from 3 restore points (2 automatic 1 critical update (win8.1)) none is working. 
    I can neither refresh nor reset windows, nor can windows repair the startup (it fails as well).
    I dont have my win8 product key, as it is not in or on the g6 and i never read it out when the laptop was still working.
    I tried reading it out with the help of several 3rd party tools through command prompt, started from a usb stick, which is not working as there are windows functions missing.
    I cant download a fresh .iso of win 8 from windows itself as i dont have the key.
    Please help, i dont know what to do anymore and i need my computer for work.
    Thanks!
    This question was solved.
    View Solution.

    Hi,
    The Windows 8 Image source does have a download limit in place, but it will usually work if you keep trying for a couple of hours.  The key will be automatically read from the bios during installation.
    I'm not aware of any way you can decipher the encrypted key via the command shell - only from reading its entry from the registry.
    Unfortunayely, as with previous operating systems, neither Microsoft or HP will have any record of this key.
    Another option would be to order a replacement set of Recovery Discs starting on the link below.
    Order HP Recovery Discs.
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Windows 8.1 notebook , recovery using recovery disc

    my spouse after  spending less than 10 hours in 20 years of having computers in our home thought he had made recovery discs after I purchased his notebook for him.
    It turned out he did not follow the instructions correctly and made only 1 recovery disc.
    Now I have the recovery discs set but some say to press the F10 key and others say the F9 key, which is the correct way to do a recovery, no speakers are attached right now and it is plugged directly into the wall outlet, not even connected to the Internet.
    I purchased it for him with windows 8 pre installed and 8.1 downloaded with the updates, he did a restore but is no longer working correctly, no apps or email,( windows live mail). When he turns it on updates download and then uninstall and then his notebook freezes up, it seems he cannot do a recovery from the partition on his system.
    Would someone please tell me the correct way to do a recovery for my spouse so that I can fix his notebook .As I said he rarely uses any computer not even to check his email, he leaves that for me to do.
    As for me I am more familiar with windows 7 and hate windows 8.

    it is  F9 key. The HP instructions here should be helpful:
    http://support.hp.com/us-en/document/c03489643#N14​4
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Where can I purchase a Windows 7 Pro or Windows 8 Pro recovery discs?

    Guys,
    I have a Thinkpad T500 which I installed an Oracle Linux OS. Now I want to restore my gear to a Windows 7 or Windows 8 pro.
    My question is where can I buy from Lenovo the said recovery discs?
    P.S. I lost my recovery discs and I need one to recover my system to factory setting.
    Thanks. (",)
    Lenovo Ideapad Laptops: G460 Lenovo Thinkpad Laptops: T500
    USED To own: IBM T42 and IBM R50e. Very tough laptops that last.
    Solved!
    Go to Solution.

    You might wish to try calling Lenovo Service to see if they can provide/sell you a WinVista set.
    Country or Region
    Product
    Language
    Telephone number
    Hours of operation
    Philippines
    THINK-branded products
    Tagalog, English
    1-800-8908-6454 (GLOBE subscribers)
    1-800-1441-0719 (PLDT subscribers)
    8:30 AM - 5 PM
    If they can, you could install it and then use an upgrade disk to get to Win7 or 8 Pro and be within license compliance.
    Regards.
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество
    Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
    PM requests for individual support are not answered. If a post solves your issue, please mark it so.
    X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
    I am not a Lenovo employee.

  • Recovery disc windows 7

    How can I get a copy of hp recovery disc's to re-install windows 7 home premium  
    I have the ENVY laptop model # 15-1150NR product # WA843UA#ABA
    This question was solved.
    View Solution.

    Hi,
    You can order a replacement set of Recovery Discs using the link below.
    Order HP Recovery Discs.
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Copy file fails hp sent recovery discs Windows 7

    I have been trying to solve this for a month now and am at the end of my tether.
    I am now on my third set of recovery discs from HP and all have the same problem. I insert disc 1 as instructed to on the support forum. It runs through
    Reformatting the windows partition of the hard drive - tick
    Copying files required to restore the hard drive - tick
    And immediately as that finishes, that window comes up :
    Reducer
    Copy file fails
    From:E:\PRELOAD\BASE.SWM
    To:C:\RM\Image\BASE.SWM
    Press OK to retry
    ALL three sets of discs have the same out come.
    What the heck is going on?
    I am so sick of this.
    Have read some other posts with similar problems but can't seem to work out the solution. I do not have an external hard drive I can use...only the laptop that I am trying to fix. (G6-1305sa)
    Any help? It also doesn't help when HP support is only open on the phones until 5.30 Monday to Friday. I am at work so can't call. So frustrating....
    Aaaarrrrrgggghhhhh
    This question was solved.
    View Solution.

    Hi Belj,
    Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6-1305sa Notebook and not able to restore Windows. If the HDD is faulty this might cause the restore not to go well. You might try to run a hardware test.  Please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. Is this the original HDD? Have you replaced any other parts? Have you tried to do a clean install of Windows 7. Try running sfc /scannow would scan your system for errors at the command prompt. You can get to the command prompt by clicking F11 at startup. You could check this Microsoft document on system recovery options.
    Hope this is a help.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • How to create recovery discs for HP notebook with preinstall​ed Windows ?

    I Have just bought the  HP ProBook 4530s with preinstalled Windows 7 Home Premium 64bit.
    The notebook was purchased in the hipermarket so that it has no Windows installation discs.
    There is a Windows 7 label sticked to the machine.
    When I try to use standard Windows 7 procedure:
    Start  > Control Panel > Backup Your Computer > Create a system repair disc 
    it shows the error: 
    System Repair disc could not be created
    the parameter is incorrect 0x80070057
    How to create system recovery discs ?
    BR
    Sylwek

    Hi BH,
    I have read the link you suggested and tried to find HP Recovery Manager at my notebook.
    1) I typed Start > Search > "Recovery" but it was not installed.
    2) I  ran the HP Software Setup to check recommended and optional HP applications. HP Recovery Manager was not there.
    3) I downloaded HP Recovery Manager for Windows 7 and ran the installation
    I accepted the default folder.
    C:\SWSetup\sp45415
    It showed an installation form for a while and then completed with no message.
    4) I repeated action (1) but no HP Recovery Manager.
    5) I checked uninstall menu but no HP Recovery Manager.
    Please let me know what to do next ?
    BR
    Sylwek

  • How can I create the recovery discs for my AIO computer? (For Windows 7 systems)

    Q.: How can I create the recovery discs for my MSI laptop/AIO computer? (For Windows 7 systems)
    A.:
    1. Locate the "MSI BurnRecovery" shortcut on your desktop or start menu. Run this program. (Note: If UAC is enabled, press "Yes" to allow the program to run.
    2. MSI BurnRecovery will prepare the files. This process may take a few minutes.
    3. Click on "Next" to continue.
    4. Click on "Advanced".
    5. Click on "Create an ISO file for the recovery disc".
    6. Select the destination where you want to create the ISO files. (Default is the D: drive)
    7. The program will now create the ISO files. This process may take up to 20 minutes.
    8. Click on "Finish". Make sure the box is unchecked.
    9. Browse to the location of the ISO files. Double-click the recovery_dvd file. (Note: Depending on your system, you will have 1-3 recovery_dvd files)
    10. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
    11. After burn is complete, click on "Close".
    12. Double-click the recovery_dvd2 file.
    13. Insert a blank DVD (If the AutoPlay window pops-up, close it). Click on "Burn". It is also recommended to check the box to verify disc after burning.
    14. After burn is complete, click on "Close". Recovery disc creation is now complete. (You can also delete the ISO files, but it is recommended to keep them)

    Hi,
    You can order a replacement set of Recovery Discs using the link below.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

Maybe you are looking for

  • "Unknown error has occurred" when changing primary email for Apple ID

    It tells me the primary email I'm changing it to, is available and everything, but when I click "save changes" it sends me back to the Apple ID log in page and gives me the message "An unknown error has occurred". How can it be Unknown? How can I fix

  • Report & Mail Merge

    Hi All I've a requirement to send a mail with Overdue Invoices for each customer. It must have a text section followed by a table with all the overdue invoices. We've developed a Overdue Invoices Report in Answers, but couldn't find the way to break

  • Out put file with three extra blank line

    Hi Expert i am snding some article data from sap to ftp location.from proxy class the internal table has all correct record .but in the out put file three blank line is coming with all the record at the end. i have the following cc parameter File.fie

  • I can't convert SW2010, ProE W5 and UG NX7 files from APEX 9 !

    Does anyone know if there is a schedule on when Solidworks 2010, ProE WildFire 5 and UG NX7 formats/files will be supported by Acrobat Pro Extended 9? The last versions of these software have been available since last year ... The last 3D update of A

  • Connecting to iTouch via "Connect to server"

    Can I access an iTouch 1st gen with wireless (local network) connection (Finder>Go>Connect to server)? I have file sharing on (AFP) and I've followed the instruction provided by the App developer but the error message "Connection Failed - - There was