Windows 8 recovery dvd

Can someone send me windows 8 recovery DVD ? i have wrote email to technical assistance and get no answer - answer should be to 24 hours( as it was written in received automatic message) but after 5 days i get no answer.
My hard drive broke down and now i cant recover from recovery partition and need instalation DVD.
I can send you any information you need just please help me ...
i got HP ProBook 4540s ...

Hi,
Please call HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Regards.
BH
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Replaced hard drive, locked out of Windows, Recovery DVDs freezing?

My fiance has an HP Pavilion G61 laptop. He purchased it through a rental company back in 2010. Last month, the hard drive fritzed out and died on him. We had it replaced through a local computer repair store, as his laptop was no longer under warranty, but when we got the laptop back, Windows was not activated on it. We called them back and asked them to fix the issue, but after a few days, they discovered that the Windows code had been locked out and was unusable. We searched online for similiar instances and he was told to purchase the HP system recovery DVDs and run them, and that when the recovery was done, it would be back to factory settings and Windows would be activated. We received the discs in the mail after buying them from HP, and can get Disc 1 to run fine all the way to completion. Then we get to the "Insert disc 2" screen, and we put the disc in and...nothing. Absolutely nothing. It freezes on this screen every single time and does NOTHING. We're incredibly frustrated and he is talking about trashing the laptop because it's completely useless at this point. Can ANYONE help me out and tell me what is wrong and how to fix it?
For reference, it's Windows 7 Home Premium edition that was on his laptop.

I would test the hard drive and memory just to be sure there is not some hardware issue causing the problem with the recovery discs.
When you first power up the notebook, use the F10 key (tapping rapidly) to enter the bios and run the diagnostics. Post back any messages or errors please.
I can help you get Windows installed without the HP discs but is a huge undertaking and should be a last resort.
Also, Please post your full product Number for me.
http://h10025.www1.hp.com/ewfrf/wc/findModel?cc=us&dlc=en&lc=en
#2
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Re: Windows recovery icon disappeared

Dear All,
My pc (satellite A100) has been giving me problems after a virus infection. I decided to reinstall the OS but the recovery DVD 1 is damaged. I tried to create new discs but the icon for Windows recovery DVD has disappeared.
Could anyone give me the route and name of the exe file so I can try to execute it manually?
Thank you in advance for your help.

> I need the name of the exe file (ie. "xyz.exe") and if possible I would like to know the folder where it is located
It's not available on my lap anymore that's why i don't remember the exact name. But is sounds like *Trslauncher* and should be located in program files in Toshiba utilities folder. try this one:
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/outFrm.jsp?ofId=AskIris&searchString=Recovery+Disc +creator&x=0&y=0
To be honest, i don't know if it will work.........

K410: Can't boot from Windows 8 DVD

I managed to screw up the partitions on my new K410 and when I tried to use the inbuilt recovery software I got the message "Lenovo service partition has been destroyed". Not to worry I thought. I'd only just setup the computer and had pretty much reached the conclusion that I'd like to do a clean build using an OEM Windows 8 DVD.
I obtained an OEM DVD but I cannot boot from it or any other bootable media despite trying pretty much every BIOS setting. The computer continues to load the Lenovo recovery environment and display the "Lenovo service partition..." message. I also can't bring up the one-time boot menu (F12) which is odd as I made a Windows recovery DVD when I first got the PC and was able to boot from it at that time.
I've performed a clean install of Windows on every computer I've ever owned and the fact that I'm having trouble with this computer is driving me nuts. Can anyone help?
Solved!
Go to Solution.

Hi Solid_Cruver,
Thanks, for your reply.
I tried following the steps laid out in the linked post but they did not resolve my problem. I was beginning to get a little frustrated with the computer booting from the recovery partition so I decided to see if the computer would boot from a DVD if there was no hard disk plugged in!
I opened the case up and unplugged the SATA lead from the HD. The computer booted from the DVD first time. I changed all the BIOS settings back to out of the box settings (i.e. UEFI, Secure boot, etc. enabled) and tried again. Same result!
I then connected the hard drive to my laptop using a USB to SATA cable and deleted all the partitions on the drive using DISKPART and the "CLEAN" command (FOR ANYONE READING THIS THREAD, PLEASE TAKE CARE WHEN USING DISKPART!). I then reconnected the SATA and HD power lead back into the drive and put the side back on the case.
At this point I started the computer up with a Windows 8 DVD in the DVD drive. The computer booted from the DVD and I installed Windows 8 without any issues. It even picked up the OEM key from the BIOS so that I didn't need to use the license that came with the DVD.
I hope this thread may help others in the future.

NO Lenovo Windows 8.1 Recovery DVD for CLEAN INSTALL! + unable to Install UEFI MODE

Hi,
I Just bought 25 Thinkpad T431s Laptops for my company (@ISRAEL)
All of them came with windows 7SP1 Installed And Recovery is Windows 8 (not 8.1 even though 8.1 is out for a yr!)
The Install process takes 3 Hours!!! Just for upgrading to windows 8.
Then I need to upgrade to 8.1 - the process is about 3 hours more! Because I need to Register And create Microsoft account for each user then to verify the account.
After that I need to Log with the account to the PC And then Download the update (3.5GB) And Install it.
IS ANYONE AT LENOVO THINKS THAT ITS ACCEPTABLE?
DO I WORK FOR LENOVO? DO I NEED TO SPEND 6 HOURS FOR UPGRADING EACH LAPTOP?
Don't forget that after that I need to uninstall all the bloater from the PC. Like Symantec AV (Because Enterprise company's uses Enterprise Class AV, FW And other software. We uses Kaspersky Enterprise, ESET, And others...)
AND ABOVE ALL.
If I want to Install Original Windows 8.1 I can't!
Because the OS Recovery DVD is not bootable And contain special recovery files with special extensions. Also, there is no PRODUCT CODE! Just "WINDOWS 8" sticker logo on the back of the notebook.
SO I WANT TO KNOW WHERE AND HOW(!)
I CAN GET A WINDOWS 8.1 ORIGINAL ISO IN ORDER TO INSTALL IT ON ALL MY PC's.
I want to know why I can't Install Just the "OPERATING SYSTEM RECOVERY DISK" (A standard clean Install)
== When I tried with my own Windows 8.1 Pro VL \ RETAIL ISO to Install it didn't pass activation==
==================== not even with the extracted key from the bios=====================
FYI - WHEN I BUY DELL OR HP LAPTOPS I'M GETTING A WINDOWS 8.1 PRO X64 BOOTABLE DVD DISK in addition to the 2 DVD RECOVERY DISKS. (So I am able to Install windows Without all the that you And them put into the recovery disk set).
Customer service in ISRAEL said that this is not possible! And that the only way is:
1. Use the 3 DVD recovery disks to format And Install windows 8.0
2. Register the user with a Microsoft account
3. Log in to each PC with his own Microsoft account
4. Download 8.1 update from Microsoft store
3. Install the 3.5GB update.
4. uninstall all the bloater.
So can I please ask you to confirm the answer I got from LENOVO ISRAEL. If So, ill return the laptops And that will the last time ANY OF MY COMPANY'S WILL EVER BUY ANY NOTEBOOKS OR TABLETS FROM LENOVO!
In addition, im trying to figure out how can I contact Lenovo main office to file a complaint against Lenovo Israel.
CEO Ms. Sigal didn't do anything to try And solve the issue, the product manager Mr. Many talk with me on the phone And was very rood. At the end he hang up the phone in my face! After I proved him wrong in another issue (T440s T431s cannot be installed with UEFI Because External DVD drive does not support UEFI Install only Legacy. And there is a big different between Legacy And UEFI)
Thank you.
Moderator note; profanity / implied profanity edited. Forum Rules

Hi ohad, welcome to the forums,
I'm sorry to read about your experience.
I don't work for Lenovo but it would appear to me that something may have gone wrong at the sales / purchasing stage; to my knowledge the T431s is only available with Windows 7 preload, (with Win 8 recovery discs in some cases as you have), or with Windows 8 preload. A Win 8.1 preload doesn't appear to be available for the system, but I stand to be corrected on this. If you required Windows 8.1, in my opinion the better option of the two, would have been a system with the Win 8 preinstall as this would only require updating to Win 8.1
Unfortunately I also can't envisage Lenovo creating a factory image for the T431s because it must be pretty near end of life.
You might find the following to be of interest;
http://forums.lenovo.com/t5/Windows-8-and-8-1-Knowledge-Base/Why-can-t-I-boot-from-a-USB-key-on-UEFI...
Andy ______________________________________
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HP 4540s will not activate windows 8 from HP recovery dvds, please help

Hi,
I'm trying to migrate my HP from the harddrive to a new ssd I bought. As far as I know windows 8 is supposed to activate based on the code burned into the machines bios, so I bought some hp recovery dvds online as HP recovery manager no longer seems to ship with these machines, so I couldn't make one, and reinstalled windows 8 onto the machine. After install and connecting to the internet the activation failed, it said the key was blocked. This can't be, this machine came with windows 8 preinstalled, so it must have a valid key and license I've already paid for.
I've tried burning reinstall media using the microsoft media creation tool but that too fails once it connects to the internet to validate the activation
I would prefer to fresh reinstall, I'm not even sure the drive I took out works anymore or isn't altered at this point, plus its larger than my ssd so cloning would be a problem. And I've also read of problems cloning windows 8 secure boot installs regardless. In any case I would like to some how be able to get this recovery to work.
Can someone from HP please help me.
Thanks.
This question was solved.
View Solution.

You're very welcome.
Glad you figured out what the problem was.

Windows 7 Pro recovery DVD for T420 laptop?

Can you get a recovery DVD from Lenovo for the T420 laptop. I created the recovery media, and then had the OS remove the recovery partition after the creation of the discs. I just found that there is a problem with the disc and can't restore the system now.
CAn I get a Windows 7 Pro 64-bit DVD from Lenovo if I provide a reciept, etc. so I can re-install the OS on the laptop?? EVen if I have to pay a small fee, that's fine. I'd don't want have go buy another copy of Windows for this computer, which I've only had for about 2 months, and I frankly don't have the time to make a warranty claim (if I even can).

Lenovo will sell you a recovery media set for the same OS that shipped on your laptop. IIRC, it will cost around $50US.
I've had a couple of cases where burned recovery media was defective and the laptop was still under warranty - and support sent media free. I can't speak for them, but give support a call either way.
United States
English
1-800-426-7378
Select "Option #1"
24 hours/day
7 days/week
One thing to try if you're willing to gamble $.50 worth of plastic: if a burn is marginal (rather than just wrong) it can sometimes be read in another drive. Put your bad CD/DVD in another machine and see if it's readable. If it is, copy and try the copy in your ThinkPad. It requires a bit-for-bit copy - not just copying the files.
Z.
The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc. The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored. ... GeezBlog
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Can't boot from hard disk or from windows 7 recovery dvd

I have a 970A-G46 motherboard.
I can't boot from hard disk or from a windows 7 recovery dvd.
If I move the hard drive to another PC, it boots fine.
If I put the DVD in another PC's dvd drive, it can be accessed.
This machine will boot from an Ubuntu dvd and I can then access the HD directories and the recovery dvd.
What do I need to do?
Help and thanks

"I can't boot from hard disk or from a windows 7 recovery dvd."
What is that DVD from? Is it from a previous computer of some kind? Same question for HDD and the OS on it.

Installing windows from recovery dvd

Hi.
When i first purchsed my Mac, i inserted the Windows recorvery dvd to install Boot Camp. It completly wiped the Mac OS and installed Windows. i then had to format the hard drive and reinstall Mac OS.
Since then i have tried to look into it but i cant find a definative answer.
Can I install Boot camp using a Windows Recovery disc, without wiping my Mac OS?
thanks

Hi,
The dvd is the same brand as the windows pc but i have already had windows on my mac using the same recovery dvd.
as i stated before. I installed windows (thinking i was doing it in boot camp) and it wiped the mac os (so it was a mac laptop running vista only) i had windows working fine (not for long as i didnt want just windows)
So that CD is one the 'rare' ones which include the full set of Windows files, not just the ones the manufacturer needs.
I just wanted to do to it without wiping the mac os
Exactly that's why such recovery-CDs cannot be used.
They just ignore the given harddisk partitioning and repartition the HD to one Windows partition and put Windows on it.
To my knowledge there is no way to change that behaviour.
Sorry
Stefan

Recovery dvd (Windows Vista 32-bit)

My unit is hp pavilion fx 2000 was corrupted and don' have recovery dvd (Windows Vista 32-bit) is it possible have online

Hi,
There is no download option available, but you can order a replacement set of Recovery Discs using the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience

Cannot make Recovery DVDs for the G580 with Windows 8

I notice that Windows 8 Notebooks are no longer being sold with Licenses affixed to the underside. So if anything goes wrong (e.g. we have to replace the HDD at a later date) we cannot just use a Windows 8 disk to restore the operating system.
This means it is important to make sure we have recovery DVDs.
With previous versions One Key Recovery had an option to make restore DVDs - it misses that option with Windows 8.
Phoned Lenovo support who said that we should make the DVDs through the Windows Backup system, which again is fine but on both Lenovo's I have tried it on Windows 8 cannot make a backup to DVD. Also even if we could make the windows backup or system repair disks they would not allow a complete factory restore to a brand new HDD.
How do we make Recovery DVDs that would be bootable and would restore the Operating System to a brand new HDD if the worst should happen and the existing HDD suffered unrecoverable failure? So far the only option that has come up from my various phonecalls is "buy a set of recovery discs for £25-£35 .... which would be a bit unfair having only had this 2 days.
Solved!
Go to Solution.

thanks for the feedback.
Could you please check out the following link and see if it contains a possible solution, I am aware it states only Think products in the compatability list but there are "cross-over" points where something could be of relevance to other Lenovo products.
http://support.lenovo.com/en_US/downloads/detail.page?DocID=HT076024
thanks in advance
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Recovery DVD for Windows 7 on PXI-8119

I have a PXI-8119 that shipped with a Windows 7 recovery disk.
First, I would like to thank NI for still shipping out recovery DVDs. Many manufaturers are insisting that you perform other tasks such as running a "recovery wizard" or perform a download of the image that can only be downloaded to the device it's meant for thus you need to have a network connection to the device.
To use the recovery disk I need to have a usb dvd drive. A usb DVD drive is much more rare to have laying around the lab verses a usb thumb drive.
Does NI have a utility that would convert the supplied bootable DVD disk to a bootable USB drive?
Of course I can do this myself by downloading several utilities out there, but the paperwork to get these "free" tools approved for use can be very cumbersome. I would much rather use a tool from NI where we already have a service agreement and licenses approved.
Or does NI offer the ability to use a tool such as the Windows 7 USB/DVD download tool.
I would be ok with downloading an ISO image if it meant creating an easy bootable USB drive.

Hi MrQuestion,
Do you have acronis on your system? Because you can run this to do the same thing the recovery DVD would do. See the following link:
http://digital.ni.com/public.nsf/allkb/C121B7EB066F078D86256D6A0062E317
Peter T
Applications Engineer
National Instruments

Windows 8.1 Recovery DVDs for upgrading?

My son-in-law just bought an HP-15 laptop from Costco. It came loaded with Windows 7 Professional, but also came with Windows 8.1 System Recovery DVDs (1 through 3) and instructions on how to install Windows 8.x. I understand that a recovery disk will wipe your system and re-install, but how can you "recover" what was not there in the first place? Can these Recovery disks really be used to upgrade his computer to 8.1? Thanks for any help!
This question was solved.
View Solution.

What you first need to do since it came with Windows 7 is create those REcovery disk first...see the last part...
Obtaining HP Recovery Discs or an HP USB Recovery Drive
Read this before ordering your Recovery Discs! (US and Canada Only)
Creating Recovery Discs or Saving a Recovery Image to a CD/DVD/USB Flash Drive (Windows 7)
Also if Windows 7 is working fine you don't need to go Windows 8/8.1 the upgrade unless your laptop is touch screen will not benefit you also Windows might break the drivers or some software that works in 7 may not work correctly in 8. So be careful and not always try for the newest toys that could cost you more headache then you want and might not really benefit you more then the current Windows 7 can do for him already.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
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Satellite U400-183 - Need Recovery DVD and AHCI drivers

Hi there,
I tried to reinstall Win Vista Home Premium to my Satellite U400-183. I used a Win OS DVD that came with my other Notebook from an other manufacture and the Key which came with my Toshiba notebook. Everything worked just fine but in certain areas of Windows still are some specific settings from the other manufacture. Now is there a possibility to get a Windows Vista DVD from Toshiba?
Another question is where I can get the AHCI drivers. There is only a exe file on the support site which i can't use while installing Windows. There have to be these .sys files but I can't find them on the Toshiba site, so I had to install Windows in compatibility mode.
THX in advance!
PS: Sorry for my bad english, I'm from Germany...

Hi!
A new recovery DVD you can get from your local ASP (authorized service provider).
Or you order a DVD from Toshiba directly:
https://backupmedia.toshiba.eu/landing.aspx
The AHCI drivers or lets say Intel Storage Manager you can download from the Toshiba website as you already said.
The .exe file you must extract to use it during the installation but with the recovery disk you dont need them.
Please read the readme file in from the Storage Manager, there is an example how to extract it. Use he command line
For example: -A -A -PC:\<path>
Bye

How can I boot from my recovery dvd to reach the system recovery C: on a extern hard disc

I think a have a virus in my notebook Pavilion 15 and want to restore my C partition with a system back up. I made this system back up a month ago and it is stored on a extern hard disc. I have also made a recovery dvd. How can I boot my notebook from my dvd to start the procedure? I have 2 partions on my notebook. The second partition contains My Documents.
Thanks in advance.
Tineke

It is unlikely that the back-up of the system recovery, that you have stored on an external drive, will be useful in recovering your computer. Please see HP PCs - Performing an HP System Recovery (Windows 8), for instructions on using the HP Recovery Disc set your created earlier. Typically, the disc set is 4 to 6 DVDs.
If you have any further questions, please don't hesitate to ask.
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