Windows 8 refresh command removed my adobe applications

Windows 8 refresh command removed my Adobe applications. How can I download install Photoshop CS 5. I have serial numbers and a My Adobe account.

Please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download the software from your account.

Similar Messages

How to format windows 8 without CD, when Windows refresh and remove doesnt responding?

I have a problem with my windows 8 - suddenly C driver turns to NTFS and Windows Refresh or Remove does not working.
How can I perform format without windows cd?
Thanks

Hi OrMas,
Are you sure to perform a format ? You will lose all the data in the drive after you performed a format.
“suddenly C driver turns to NTFS”
What is the exact issue? Do you mean the original format of the C drive is FAT32 or other formats except the NTFS format ?
Considering you are working with the Windows 8 ,we can try to upgrade to Windows 8.1 to have a check .Here is a link for reference.
Update to Windows 8.1 from Windows 8
http://windows.microsoft.com/en-hk/windows-8/update-from-windows-8-tutorial
If we want to perform a clean install to format the drive ,we can make a install media though we didn`t have a CD.Here is a link for reference:
How to Create a Windows 8 Installation DVD or USB Drive
http://lifehacker.com/how-to-create-a-windows-8-installation-dvd-or-usb-drive-505769939
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
Best regards

Windows 8: Unable to install Adobe Application Manager or Download any Creative Cloud Aoos

I just got my creative cloud subscription, and when the Apps page launched, I was not able to install the Adobe Application Manager. Windows 8 pops up a Launch Application window and it wants me to find the appropriate application to open the Adobe Creative Cloud Client with.
I am doing this in Firefox. I have added creative.adobe.com to my trusted sites and it still does not work. What do I have to do to all using in Firefox? What about Chrome?

You can install the Adobe Application Manager for Windows from this link http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773.

Need help completely removing Adobe Application Manager.

I just tried to update my Adobe Application Manager but it told me the install was broken, so I went and uninstalled it hoping that I could just download the installer again and reinstall.
This has not worked, and now the installer package for Adobe App Manager still tried to update and not do a fresh install. It gives me the error that it failed to initialise when I try.
I guess the only thing now is to root out the registry parts for this as there are no other traces of the AAM left on my PC.
Running Windows 8.1, with Photoshop CC, Bridge CC and Lightroom 5.7 installed. As well as Reader, Air and Flash.

Ho Kevin,
You can follow the article: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 which will help you to completely remove the Adobe Application manager from your computer.
Let us know if you still face any issues with that.
Thanks,
Ratandeep Arora

Adobe Application Manager says Acrobat is full intstalled and up-to-date when it has been removed

Due to crashing problems when working on PDFs with comments I decided to de-install and them re-install again. BUT since removeing it Adobe Application Manager is still showing it as fully instaled and up-to-date. How do I sort this out?

Run the cleaner tool and try again:
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

Adobe Application Manager freezes during install

Hi all,
I'm trying to install the Adobe Application Manager on my Mac Book Pro with OS X 10.82. After double clicking on the AdobeApplicationManager.app the progress window appears, but after a few seconds it freezes. :-( I have to force quit the installer. Any ideas?
Thanks!
Klaus from Germany

If you have Creative Suite 5.1 installed then a version of Adobe Application Manager should be present in your Applications/Utilities folder. Please try uninstalling Creative Suite from the Applications/Utitlies/Adobe Installers folder. Once it is uninstalled you can safely remove the Adobe Application Manager folder and then try reinstalling again from http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774.

How to force Adobe Application Manager to reinstall all the cluod products

Hi
Due to a serious failure on my Windows 8 computer I had to restart the configuration from a Safe Point; unfortunately that configuration was not including Adobe products, so the restart has PARTIALLY erased main part of my applications, but NOT COMPLETELY. In this moment i have some directories on the disk, but can't uninstall anymore products like Photoshop, Aftereffects, Encore and all the rest from the Windows Uninstall tool. And, Adobe Application Manger STILL BELIEVES THEY ARE ON MY HD, so all I can do is to update tools. If I update nothing happen but the waste of time to wait for download. I would like or to uninstall AAM and all the rest or to force reinstallation, but how can I do?
Hope not to have to wipe all the HD and reinstall all the operating system and other applications from scratch. Thank you for any support.

You should be able to fix the problem using the Adobe Cleaner Tool available here http://www.adobe.com/support/contact/cscleanertool.html.

The Adobe Application Manager failed to install

When I try to download an app, a new window opens and begins updating Adobe Application Manager. Then I receive an error message stating "We've encountered the following issues: Adobe Application Manager failed to install" Then Quit. I also don't see the Creative Cloud installed on my system. What am I missing? Help!

Spin It Creative please see http://forums.adobe.com/message/5424231#5424231 where this topic has been discussed.

Updating Adobe Application Manager silently in an Enterprise, how?

Hi
We have deployed Creative Cloud CS6 on Windows 7 and now the Adobe Application Manager (PDApp) needs to be updated to work, but the remoteupdatemanager doesn't update that component. I've tried seaching for at solution on how to get it working without any result.
Any enterprise users care to share how they do it or are you having the same problem?
Currently Creative Cloud have only been a license-wise positive experience, installation-wise it's a nightmare compared to the pre-Creative Cloud days. Still trying to get CC working on Windows 8 with a cpp generated 32-bit package.
Cheers,
Anders

Hi,
Just create a simple package with CCP and deploy it (containing any product or update). The latest Adobe Application manager will be automatically updated.
Thanks
Saransh Katariya | Adobe Systems

Full Adobe products installations lost with Windows "Refresh." How do I get them back without paying again?

Had many full Adobe products legally installed on my computer, needed to fix errors so did a Windows "Refresh," now all gone and Adobe doesn't recognize me as having had them. What do I do? I'm signed in, but the Adobe DL site is offering me free 30-day trials, and I think I must "own" 20 or so of Adobe's products: Elements, Premier movie maker, Edge, Lightbopx, Acrobat Pro, etc.

I don't see how I'll be notified if someone answers. My email address is [email protected] TY All. Also, if your answer is "you'll be prompted to enter your serial number for the products you legitimately own," (since I just discovered this while installing Acrobat), then my answer to that is (1) did the "refresh" not also remove all records of my registrations, (2), if not, where would I find the numbers, and (3) doesn't signing in to Adobe not provide me access to those things? [Sorry to be such a PITA)

How do I remove an Adobe Flash Player pop up window?

While accessing a Yahoo home page news video an Adobe pop up window blocked the central portion of a video.
The pop up window states:
"Adobe Flash Player Settings
Local Storage
l.yimg.com is requesting permission to
store information on your computer.
Requested up to: 10KB
Currently used: 0KB
icon of 'folder'. icon stating 'Allow'. icon stating 'Deny'. "
How do I remove this Adobe pop window???

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.htm l
Websites might occasionally want to store information, such as your high score from a game that runs in Flash Player or what products you have purchased, to your computer. In the Global Storage Settings panel, you can control how much disk space websites can use to store information, or you can prohibit websites from storing any information at all. (If you prohibit websites from storing information, the website might or might not function as intended.)
Use this panel to specify the default storage settings for websites that you haven't yet visited. (To change settings for websites you have already visited, use the Website Storage Settings panel.) The following list explains the storage options:
If you don't want to let applications from any website save information on your computer, and you don't want to be asked again, select Never Ask Again. This action doesn't delete any information that is already stored. (To delete existing information, use the Delete options in the Website Storage Settings panel.)
If you want to decide on a case-by-case basis whether applications from a website can save information on your computer, move the slider to the far left (None). Each time an application wants to save information on your computer, you will be asked for more disk space.
If you want to let applications from any website save as much information on your computer as they need to, move the slider to the far right (Unlimited).
If you want to let applications from any website save information on your computer, but want to limit the amount of disk space they can use, move the slider to select 10 KB, 100 KB, 1 MB, or 10 MB. If an application needs more space than you have allotted, you will be asked for more disk space while the application is running.
(Flash Player 8 and later) If you do not want to let third-party content store information on your computer, deselect Allow Third-Party Content To Store Data On Your Computer.
When you visit a website, the address shown in the browser address bar is usually where most of the website is located. For example, if you visit a fictional website www.[hotel].com, most of the website is located at www.[hotel].com. Sometimes, websites combine content from different sources. For example, www.[hotel].com might display a reservations form in Flash that actually comes from [reservations.hotel].com. The content from the latter website is called third-party content.
Third-party content might try to store information on your computer. In the hotel reservations example, you might be willing to let [reservations.hotel].com store information on your computer, such as data about which hotels you prefer, so that you can make a hotel reservation. However, you might not be willing to let third-party content store information on your computer in other situations. For example, a car-rental company, www.[my-car-rental].com, might have a banner ad on www.[hotel].com, to track your website usage or to record your preferences.
To prohibit all third parties from storing information on your computer, deselect Allow Third-Party Content To Store Data On Your Computer. This option is available only with Flash Player 8 and later. Adobe recommends that you upgrade to the most recent version of Flash Player available.
(Flash Player 9.0.115.0 and later) If you do not want to store Flash components on your computer, deselect Store Common Flash Components To Reduce Download Times.
Flash Player lets you store common or shared SWF and FLV files and other components from different websites on your computer to significantly reduce download times and allow faster viewing. For example, www.[hotel].com and [reservations.hotel].com might both use the same Adobe components on their sites.
For an overview of issues related to storage, see What are storage settings? in the discussion of the Settings Manager.

Unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64

I am unable to install Adobe CS5 64 bit package created using Adobe Application Manager on Windows 7 64 bit.Basically installation rollback on Win 7 64 bit image.
MSI Log File :-
Property(S): ProductToBeRegistered = 1
MSI (s) (5C:D4) [17:59:21:784]: Note: 1: 1708
MSI (s) (5C:D4) [17:59:21:784]: Product: Adobe_CreativieSuite_5_MNT -- Installation operation failed.
MSI (s) (5C:D4) [17:59:21:784]: Windows Installer installed the product. Product Name: Adobe_CreativieSuite_5_MNT. Product Version: 1.2.0000. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1603.
Please let me how to install 64 bit package on Win7 64 bit.
Thanks in Advance.

Ok so I downloaded the most current installer CS5.1, My previous installer was version 5.0. It did install fine fully updated to my license version. I just wanted to update in case anyone in the future has a similiar experience. Too bad this advice was not offered by the "experts" here.

Some Adobe applications open a empty, white window.

Hello,
since I have the Adobe Creative Cloud desktop app installed on my new Mac (about 1 month ago), it opens an additional empty window on each launch. Since the update to the CC2014 I can observe this behavior in some Adobe applications like Dreamweaver, too. (but not Photoshop)
I chatted with the Adobe and the Apple support, but their solutions had no effect.
What they have tried:
Delete /User/[Username]/Library/Application Support/Adobe/OOBE/opm.db
Rename [Username]/Library/Preferences/Adobe/Adobe Dreamweaver CC 2014 Prefs and [Username]/Library/Application Support/Adobe/Dreamweaver CC 2014
Delete Preferences, LaunchAgents, LaunchDaemons
PRAM Restart
Reset user rights
Uninstall all Adobe Applications, reinstall the latest Mac OS X (10.9.3) Update and install Adobe again
The only thing that has helped was to create a new user. But this is not the right solution. Funnily enough, I had this problem when I installed the CC application for the first time on my Mac. It was one of the first programs on the new OS. Maybe the problem has something to do with my user account, but I had the problem, even under Windows.
Screenshots:
I hope you can help me! Have a great weekend!
Best regards,
Maik

I've read the reference you have done me.
The problem is similar. I've inserted the following row in the processRequest controller:
OAButtonBean oabApriCalcolo = (OAButtonBean)webBean.findChildRecursive("buttonScontoCassaCalcolo");
oabApriCalcolo.setOnClick("javascript:openWindow(window,'OA.jsp?page=/scm/oracle/apps/asn/rappvendita/webui/TestPG&retainAM=Y','Sconto',{width:'800',height:'600',toolbar:'yes',titlebar:'yes'},true,'dialog',null);");
The window opens correctly, but the page content shows this error:
You are trying to access a page that is no longer active.
- The referring page may have come from a previous session. Please select Home to proceed. All Framework Pages should have a Function defined on the page when MAC Lite is enabled and the URL MAC Check fails.
What is MAC Lite?

Adobe Application Manager CS5 downloads but does not install Spanish update on Windows 8.1 64 bit Spanish

I have a multi license for Adobe Creative Suite Design Premium CS5 in Spanish. I installed it correctly in Windows 8.1 Spanish 64 bit. Photoshop 32 and 64 bit start, same with Illustrator with some fix. Yet when I look for updates, 10 are found by Adobe Application Manager, but for a few days I get a message (in Spanish) that "there was an error while downloading, try again later". I do it for some days already without success. I have the same Spanish suite installed on Windows 7 64 bit (English) for some good time (2 years probably), and there the now no updates.
The PDapp.exe file is from the year 2010. Is it not too old as for Adobe?
Kind regards
Marcin Balcerzyk, Spain

Please try this:
http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/01/help-after-installing-windows-8-1-my-usb-driv...
Thanks!
Houman

Cannot Install Creative cloud OR Adobe Application Manager on brand new install of Windows 7 64bit

Here is where I've been today...
I started out this process formatting my C drive (a 120gb SSD),
then I reinstalled windows 7 64bit from scratch
then I ran ALL of the updates "Windows Update" suggessted
then I installed google chrome
then I logged into creative cloud and whent to the download center and I think I clicked on like Adobe Acrobat XI pro or I might have clicked on the actual "Creative Cloud" download
then I opened the installer and it got to about here:
And then it popped up with this "Sorry, there seems to be a problem with the download process (Error code: A12E5). For troubleshooting tips, please visit our customer support page.":
Then I I tried what I thought was the next best second option.... I downloaded the Adobe Application Manager ("ApplicationManager7.0_all"). After the successful download of said installer
Then I ran the installer and told it to unpack it's gear on my desktop. It sort of did, but before it was done it gave me this error: "a problem occurred while extracting some files. check available space on your computer and write privileges on destination folder":
Then I tried to run the akward result of the "failed" extraction (see pic below):
Which just so happened to have a healthy looking setup file in it:
So naturally I ran the setup file and got this error "we've encountered the following issues installer failed to initialize. please download Adobe Support Advisor to detect the problem" which gave me two options "Get Support Advisor" or "quit":
Guess what I did next... I clicked "Get Support advisor"
Downloaded the windows version... install seemed to go alright and then after this I ran the software package and sure enough I found out that the system is doing great no errors were found!~ Sweet! "inspection could not identify any issues. Please contact Adobe Support for further Assistance." and as it sugessted Iwent over to http://www.adobe.com/support/ and poked around for quite a while and gave up
A diffrent thread (http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creative-cloud.html) seemed to suggest that it was the downloading of the installer that was causing the issue. So I tried downloading the installer from every possible source that I can find... Mozilla, Chrome, Internet Explorer "IE" 11, I searched despratly for a way to turn off the "Download manager" and all of this has been to no avail!
I tried a few other things which I cannot recall (I think one of them was downloading it through mozilla which had a little more promise.) and I think I also tried what was suggested in this thread: "http://forums.adobe.com/message/5386547"
Here is a quote from that thread:
1.Baljeet S. Juneja,
Jun 6, 2013 1:30 PM in reply to Shawn4545
Report
Hi Shawn, Are you on MAC or Win ?
Try this :
Rename OOBE folder to OOBE_old located :
Win 7 64 bit : C:\Program Files (x86)\Common Files\Adobe\
Win 7 32 bit : C:\Program Files\Common Files\Adobe
MAC: Macintosh HD/Library/Applciation support/Adobe/
Delete opm.db file located at :
Win 7 :C:\Users\<username>\AppData\Local\Adobe\OOBE
MAC : ~/Library/Application Support/Adobe
Then try to install AAM again, it should install without any issues.
This process was what I THINK what produced the "Adobe Application Manager" Icon on my desktop!
which I then clicked hopefully!
It then began to update "OH BOY!!!"
Then I was greated with the still stark reality that I was wrong to have silly hopes... and it coldly told my boyish heart "We encountered the following issues: Sorry, there seems to be a problem with the download process (Error Code: A12E5). For troubleshooting tips, please visit our customer support page."
I've tried just about everything I know how to try... I need this software up an running or my job is on the line YIKES!
Please help! God bless you for doing so!

>a 120gb SSD
Your 1st message also said "check available space"
I don't use SSD drives, but my C drive has Win7 64bit Pro + CS5 Master Collection + MS Office Pro + "misc" small programs and files + all my MS Office documents in My Documents folder... and I use 71Gig
Your 120Gig SSD should be plenty large... EXCEPT... I have NO IDEA how much space is used for temporary files during download + install
Otherwise, you may need to contact Adobe chat... Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Windows 8 refresh command removed my adobe applications

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