Windows 8 setup does not prompt for license key, then fails, on hp envy notebook

Hi,
I am trying to install Windows 8 pro on an hp envy dv7 notebook, that came with a Windows 8 home pre-installed.
I tried by running the setup from the CD inserted while Windows was running, but setup complained that no license key matched the CD and faled. Strange enough,
setup did not prompt for any license key!
I tried the setup on another, older PC, there it did prompt for license key and setup ended well. At least it was not the CD.
Then I retried booting from setup CD, it loaded files, then started the setup without promptiing for any license key, and failed again.
Then I tried with a Windows 7 CD, same behavior, not prompting for license key and fail to setup.
Then I "repaired" Windows by booting from CD and reformatting the hard drive, dropping all Windows partitions, then restart setup from CD, but it still behaved the same way: not prompting for license key, and failing to setup.
I called the HP support, and they answered that it was a problem for Microsoft (what a good support, the only place where the problem occurs is the hp computer, but let the Customer call Microsoft instead).
So here I am, did any of you use an hp computer, and succeeded in installing Windows 8 PRO NFR from Technet plus on it?
Regards
Pierre

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Thanks
Victoria
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Victoria Xia
TechNet Community Support

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