Windows 8 + Skype - problem to send archive and ma...

I have problems with the skype.
My network is a NAT network and the outsite valid ip address is one  Because this, my network was nat to share the local network to internet. I don´t have proxy or other tools in my network. My router is a mikoritk running the last firmware.
The problems is:
1. some users send a file to other user im my network or outsite the network, and the message of transfer os file is received, but the transfers don´t start.
2. others users send a file and the trasnsfers is ok!
3. the call (and video call) to some users don´t go. The message don´t is show, but if I disconect and connect again, the message is show to me (calling lost).
3. this case of call is to some users, but to others users is ok. the calling (and calling video) is ok.
I see the user call to one and the calling is ok, but when try to call other user this don´t run. 
I don´t now what is the problema. Has someone with options to solve this?
Thanks

Although you're getting a different error message, perhaps try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

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