Windows 98 halts when shutting down

Sorry if this is the wrong forum - can't see anything specific to possible software problems.
I recently made up a system for my brother (see spec below). It is running WIndows 98SE with all the latest updates from Microsoft.
Everything was working fine all the time I had it on test over two weeks. Despatched it off to him. Now, almost every time he shuts down it halts on "Windows is now shutting down" message and he has to turn it off manually. This inevitably results in Scandisk running when he reboots it.
The only thing that was initially changed was when he first switched it on, it detected his plug and play monitor and the "search for drivers" message came up. I can't remember whether he pressed cancel or yes. Either way, he didn't install any drivers externally because he never had a driver disk sent with the monitor. The monitor is a Hansol 19" CRT model B19CL. I recently fitted the same model (17") to somebody's system and, although I had the drivers, I never installed them and it didn't seem to make any difference. Should monitor drivers be installed?, I never have done in the past. Is it the lack of drivers that could be causing the problem, or is it just coincidence?
Thanks
Roger
Main system items:
MSI KT4 Ultra mobo
MSI Geforce MX440 (the cheaper one than the MSI Geforce4 MX 440 8X that I have)
Athlon Thunderbird XP2100
2 x Nanya 256Mb 133 DDR 2700
PSU-300w that came with the case, but don't know the details
IBM 80Gb 7200 Hard drive

The problem is related to some kind of behaviour that Windows 98 Second Edition has with some Motherboards.
To solve this, Microsoft has launched a complement that fixes this bug.
Please refer to this article and I suggest you to download and install that fix
The article url is:
http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeatured/Win98SE/Default.asp
I experienced the same failure with my old Motherboard but after installed that fix, everithing was in order.

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From:   Jeff A Wright <[email protected]>
To:     matto5150 <[email protected]>
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