Windows and iTunes does not recognize

yada, yada...
I tried the Rs, but my new computer and iTunes does not recognize my shuffle. Can someone give me basic steps to correct this? Shuffle was previously 'synched' with another iTunes library and I don't want to erase my currently uploaded music. Help please!

I don't know if this is the same problem, but I cannot get my I-pod Nano to sync or have I-tunes recognize it. It is a connector problem, and this is my second Nano to do it within nine months. Apple wants $32 to send it in to be repaired once again. I am irritated beyond belief. I took my Nano in to an IMAC store and they confirmed that it was a connector problem. They could not send it off nor repair or replace it though. So I've had two Nano's since Christmas have this problem.
I would suggest that you try another device (shuffle) on your computer to ensure that it's not your computer (our other I-pods worked on the computer) and/or take it in to an IMAC store where they will see if it connects to one of their computers.
Right now I think Apple products are basically crap...

Similar Messages

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    Start with these articles and see if that gets you anywhere...
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    iTunes for Windows: iTunes 7 doesn't recognize iPod
    http://docs.info.apple.com/article.html?artnum=304434
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    Try the remaining actions of:                                               
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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    I have an ipod touch  and Itunes does not recognize device.  What can I do?

    See:
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  • Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it?

    Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!

    - See if placing the iPod in Recovery mode will allow a restore.
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  • My iphone is stuck in emergency call mode and itunes does not recognize my phone

    my iphone is stuck in emergency call mode and itunes does not recognize my phone

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  • After downloading iOS 6 ipod is flashing apple and itunes does not recognize

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    - See if placing the iPod in Recovery mode will allow a restore.
    - If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
    - Then time for an appointment at the Genius Bar of an Apples store.

  • My iphone 4s is stuck on recovery mode and itunes does not recognize it at all.

    Hi. Last night I left it updating 5.1.1 from 5.1 when I was going to bed. And at night I heard usb noise and woke up. iTunes had an error, I did not remember what is written there because I was sleepy. I think it was like 1612 error but I'm not sure.  There were an itunes logo and an usb wire on the phones screen. And I cant get rid of it. iTunes does not recognize the phone in "DFU mode" too. I need the phone today and I dont know what to do. Please help me. Sorry if my english is bad.
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    http://greggjturner.com/download.html
    This program got me out from the loop. I dont know sharing it here is legal or not. But it is the solution for this problem. However I'm still wondering why I faced a problem like that. Is an update is that hard?

  • Brand new Ipod touch bought yesterday - Screen is frozen with an itunes emblem and cable. Unable to refresh or restore ipod. Computer and itunes does not recognize ipod.

    This is first Ipod for me  - I have had less than one day. Screen is frozen with itunes emblem and cable. Unable to refresh/restore or do anything with ipod. I turn off/on and get the same frozen screen. My computer does not recognize ipod. Itunes does not recognize ipod so I cannot restore.... Should I take this ipod back and get a new one? Is this normal?

    Before you can use the iPod you have to activate it by connecting it to a computer with iTunes.  Try the following to get your computer to see the iPod so you can activate the iPod.
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  • My ipod classic turns on with apple logo then shuts off about 30 seconds later, when plugged in my windows and itunes will not recognize it.

    earlier my itunes told me that my files were corrupted and I needed to restore, so I did.  In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds.  If it is plugged in it will charge, but Itunes and Windows will not recognize it.  I have tried the menu + select shutoff multiple times with no change.  All it will say while it is charging is do not disconnect.

    The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
    Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
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  • Windows and iTunes do not recognize my iPod..... HELP!!!!!!

    Hello!
    HELP PLEASE!!! Windows Vista and iTunes do not recognize my iPod!!   I dont understand why because everything went well for at least 2 weeks!!   But now, my Ipod only appears even more in my computer, so ITune do not recognize on.  
    I need your help before remove ITune and all Apple produces. This is what I do if I made a following Apple support but before mde this, I need your help for to see if there's something simple to try before.
    I'm open to any good suggestion!
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    Zazzz
    P.S. Sorry for my English, I do my best.... because i'm french.

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • I dropped my iphone, it cracked (it alredy had some cracks in it) and the screen is black but sometimes has a background light.. When i plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not recognize it. What can I do?

    I dropped my iphone 4 pretty hard, it cracked (although it already had a few cracks in it) and now the screen is black but sometimes has a background light turn on and then off. Holding the home button and off button at the same time do not work. When I plug it in to charge or to the computer it vibrates every 10 seconds and itunes does not seem to recognize it. It gets really really hot when plugged in (which I don't think is normal).  icloud does not recognize it under "find my iphone" either. What could the problem be? I am wondering if dropping it dislodged something inside. if so, what did I dislodge and is it possible to fix this myself?
    Thanks

    Sounds like that drop was a critical one, my friend. I would make an appointment at your nearest Apple Retail Store, because you're going to need a replacement. Also as a side note: the reason that the charger is making the phone vibrate over and over is because there is a disconnect somewhere in the charge port of the phone, causing it to plug in and out over and over.

  • My iphone 5 is frozen on the screen that shows a cable and itunes symbol.  I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes.  The phone was mid update when it was disrupted....

    I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected.  Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes.  I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success.  ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes..  Please help!

    Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

  • I keep getting the same message ...trying to put my credit info and iTunes does not recognize my info

    I have an iPad, trying to put my credit info in.....it says iTunes does not recognize my info.

    Accepted form of payment
    http://support.apple.com/kb/HT5552

  • Windows and iTunes do not recognize iPod

    Help! I have read everything in this forum and have not found the solution yet. I have the 30gb ipod video and I've had it for almost a month now and it doesnt work. I've tried the 5r's.. didnt do anything.. when i connect it to my laptop, it says its charging.. it also tells me that it would work better with a 2.0 usb, but according to the specs, it should still work with the 1.1 usb. Also, when i look at it in the device manager, it says "Location: Location 0 (iPod)" and "The drivers for this device are not installed. (Code 28) To reinstall the drivers for this device, click Reinstall Driver." but when i try to reinstall them from the cd, it says they're not there.. i'm not the only one having this problem.. from all the posts.. is it possible its the cable? I dont have another computer to try it on.. HELP!

    Frustrated Mom,
    I am having the exact same issue. It all worked fine
    yesterday (the first day I used it) and now today
    there is no recognition on either
    computers...anywhere. I called the Apple S.O.S. line
    and they took me through all of the possible fixes.
    Nothing worked. In the end, they suggested that the
    iPod is faulty and I should send it in to have it
    repaired. I just got it yesterday so I will be
    calling MacMall back for an exchange, otherwise I
    just paid full price for a refurbished item. Not
    cool.
    Good Luck,
    Doug
    I had similar problems with my office Dell (Windows XP). My 60GB Video iPod works fine at home with my ibook, but when I first used with iTunes on this Dell I could only get it to intermitently recognize the ipod the first day. The next day the PC would recognize it was in the USB in that it showed up in the lower bar of devices to remove, and it would run the ipod service program and then start itunes (still does this) but it would not show up in itunes any longer or as a drive any longer in Mycomputer. On the other hand in an identical Dell in office nex to mine I was able to use it fine the last 3 days when it no longer worked on my office Dell.
    After some experimentation the fact that the iPod service runs when I put my iPod into the USB port and then runs iTunes shows the PC sees it. And I can eject it via the device eject icon on bar at screen bottom. I determined the reason the Dell in other office sees it while the one in my office no longer sees it in iTunes is likely due to the fact that I do not have administrative access to my PC and iTunes is not installed as my default application. The Dell next door has iTunes installed as default application for music and thus I have no problems.
    It shows my iPod is ok but the PCs (not my ibook) vary in response due to minor differences (such as not being default application for music in my case --at least that appears to be cause which I will test later when I get my itunes set as default application). You may want to look at issues with iTunes rather than the iPod being faulty?
    Russ Jacobson

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