Windows Anytime Upgrade - Home Premium to Professional
Hello,
I need to upgrade a Lenovo laptop with Windows 7 Home Premium to Windows 7 Professional. Windows 8 is not an option as some of our software is not supported under windows 8. From what I've read, the online purchase is no longer available. What would be the
best way to upgrade without having to reinstall everything?
Thanks you,
Pedro Marques
Hi,
To contact Microsoft Store Sales and Customer Support:
Call 1-877-696-7786
For more information about Microsoft product support, you can refer to the link below:
http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage/
Roger Lu
TechNet Community Support
Similar Messages
-
Upgrading Win7 Home Premium to Win7 Ultimate trough Windows Anytime Upgrade doesn't works
I just followed all the steps in Windows Anytime Upgrade, trying to update my win7 hp to Win7 Ultimate, and at the last step i got this:
"X Enter a different upgrade key
The upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key"
How could this be possible if I just entering the key i got in email directly from Microsoft????
WAU just to easy to be good.The upgrade key you entered is for an edition of Windows that does not work with Windows Anytime Upgrade. Enter a different upgrade key"
Hi,
Windows Product key is different with Windows anytime upgrade key. According to your description, it seems like the key you entered was product key. Then it prompt this error message.
Please confirm the key if it was correct.
Roger Lu
TechNet Community Support -
NB550D-10G - Upgrade Windows 7 to Home Premium
I recently purchased a NB550D-10G and have tried using the Windows Anytime Upgrade Wizard to move up to Home Premium but without success after over a dozen attempts.
Has anybody else had a similar experience and managed to over come it?
If so, how can I circumvent any problems and carry out a successful upgrade?
ThanksI only get as far as the Starting Upgrade screen when I, after a few minutes waiting, I get the message telling me that the upgrade has been unsuccessful and told to retry - no useful error codes etc.
Message was edited by: farehamoxonian -
IE11 Windows 7 SP1 Home Premium - frequent waits
IE11 with current Windows 7 SP1 Home Premium 64bit - Yesterday I allowed Windows Update to upgrade IE10 to IE11. Since that upgrade, when I'm using IE11, my fast desktop PC has MANY frequent little "waits", where the little spinning
circle appears on the screen. I think the spinning circle replaced the old hourglass. Anyway, when the circle is on the screen, things are frozen. Even as I type this posting, the keyboard has frozen for a second or two every few seconds.
This NEVER happened with previous versions of IE and it never happens now with Firefox or Chrome. Reboot does not fix the problem. Only freezes when IE11 is open. Freezes/waits also are happening without the circle appearing. What
to do?Hi,
You may try to reset Internet Explorer settings to check the result.
Reset internet explorer settings and check if it helps.
http://support.microsoft.com/kb/923737
Please understand that reset Internet Explorer to its default configuration. This step will also disable any add-ons, plug-ins, or toolbars that are installed.
If it does not work, based on my experience, this is usually caused by 3rd party add-ons. Please launch IE 11 in No add-ons mode for a test. Click Start -> All Programs -> Accessories -> System
Tools -> Internet Explorer (with no add-ons).
If the issue does not occur, refer to the following link.
Slow five tips to boost performance
http://windows.microsoft.com/en-us/windows/help/internet-explorer/slow-five-tips-to-boost-performance
If starting Internet Explorer with no add-ons resolves the problem, isolate the browser add-on that is causing the issue. To do this, follow these steps :
1. Click Start , and then click Internet Explorer.
2. Click the Tools button, and then click Manage add-ons.
3. Click an add-on in the Name list, and then click Disable.
4. Repeat step 3 until you identify the add-on that is causing the issue.
You may also back to use IE 10 as a workaround to check this issue.
For more information, you may refer to:
Fix Internet Explorer issues to make IE fast, safe and stable
http://support.microsoft.com/mats/ie_performance_and_safety/en-us
Tips for solving problems when Internet Explorer crashes or stops working
http://windows.microsoft.com/en-US/windows7/tips-for-solving-problems-with-internet-explorer
Hope it works.
Regards,
Blair Deng
Blair Deng
TechNet Community Support -
Hello,
I have an integrated webcam that has not been working for approx 6 months! I have updated the Suyin driver/software from Gateway.com. It installs with no problems. I have the webcam icon on
my toolbar and I am able to open the help menu for the software and directions on how to use the camera. However I can't open the preview window and get an error message "camera not installed or in use by another." In device manager, it shows 1.3
M webcam under imaging devices with no errors and the driver being updated. The driver is not Suyin but a Microsoft usb video driver
6.1.7601.17514 from 6/21/ 2006? I have done driver scans from multiple sites that show the webcam driver is up to date?
I have a NV53A Gateway laptop with an AMD 4200 Radeon HD Graphic Card which is updated from AMD.com with a 13.1 Cataylst Vision Engine Control Driver for my AMD VGA card. The webcam worked before with AMD updates such as 12.6.
I have windows 7 64 Home Premium SP1 Processor
AMD Phenom(tm) II N830 Triple-Core Processor, 2100 Mhz, 3 Core(s), 3 Logical Processor(s)BIOS Version/Date
Gateway V2.04, 10/25/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.74 GB
Available Physical Memory 1.61 GB
Total Virtual Memory 7.49 GB
Available Virtual Memory 4.74 GB
DirectX:11
Device Manager Info:USB\VID_064E&PID_A219&REV_0215&MI_00
USB\Class_0e&SubClass_03&Prot_00
usbvideo{6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000-driver key
\Device\00000087
000000A4
CM_DEVCAP_REMOVABLE
CM_DEVCAP_SILENTINSTALL
CM_DEVCAP_SURPRISEREMOVALOK
{9d7debbc-c85d-11d1-9eb4-006008c3a19a}-bus type guide
DevNode Status:
0180600A
DN_DRIVER_LOADED
DN_STARTED
DN_DISABLEABLE
DN_REMOVABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
USB\VID_064E&PID_A219\HF1315-S32B-OV01-VA-R02.01.05- Parent:usbvideo.inf:Microsoft.NTamd64:USBVideo:6.1.7601.17514:usb\class_0e
00FF2002- rank of installed driver
I hope I provided enough info for you to help me? Everywhere I go I have done what I read, such as uninstall, reinstall, update driver, download from inf file, go to gateway.com,etc...
I don't know if AMD is controlling my webcam? When I click on flash it states no webcam found, the mic is found though. Skype and other sites also say no webcam found. I don't know why I can't install Suyin through device manager?
The software installed is
UVC 0.6.47.1:VIDEO Web Camera
I have multiple registry entries for suyin from the download such as regedit 5.0 Suyin which by default has this error message in many languages? There is also a USB registry that flashes when installed and
a echo@ registry entry too. These are located in the folder in Windows/ Programs/86 under Video Web Camera. What has taken over my webcamera?????
I don't know if I need a BIOS update to fix this from gateway.com??? I haven't done that because I am unsure and don't want to make this worse. I do find at the gateway site the only update is the webcam
which is 1/21/11. The others are the same from 6/24/2010, which I already have. I bought the computer in 12/2010 new. The webcam was working in 12/13 , for I had a 2 year warranty and no issues . I think this is a simple fix but I am not an expert,
only good at following logical,proper instructions to fix an error.
I'd be grateful and shocked if anyone can help me. I have no viruses and have Norton 360 running all the time and done check-ups with Malware and Superspy.
I have another user on my computer which is myself but logged off. If I deleted the other user, would my webcam work or is it my registry, AMD??? I am sooooo frustrated !!!!!! I am confused why
device manger states no errors and driver sites find no webcam updates or errors, either. There is no Suyin driver in the driver store and the inf file won't install per device manager?
Thank-you for your time and if you are unable to assist me , please advice where to go. Please let me know if you need more information.
Kindly,
VictoriaI did some googling and found alot of topics from you on this issue, to me it simply seems like on of the connectors is broken or loose.
-
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
Dell Inc. Inspiron N7010
iTunes 10.7.0.21
QuickTime not available
FairPlay 2.2.19
Apple Application Support 2.2.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0032B09C094C1B88
Current user is not an administrator.
The current local date and time is 2012-09-26 16:25:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) Graphics Media Accelerator HD
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {4C5C6911-9B8F-4CAF-BCB3-36495F443DC9}
Description: Microsoft Virtual WiFi Miniport Adapter #2
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 07:00:00 1970
Lease Expires: Thu Jan 01 07:00:00 1970
DNS Servers:
Adapter Name: {9A01C758-72D3-4F24-8B9C-402D925B9FC5}
Description: Intel(R) Centrino(R) Advanced-N 6250 AGN
IP Address: 192.168.1.5
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Sep 26 15:09:47 2012
Lease Expires: Sat Sep 29 15:09:47 2012
DNS Servers: 192.168.1.1
Adapter Name: {B98F7EEA-03A3-4616-B167-E9E4C6A09439}
Description: Intel(R) Centrino(R) WiMAX 6250
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 07:00:00 1970
Lease Expires: Thu Jan 01 07:00:00 1970
DNS Servers:
Adapter Name: {70E7745B-22AB-41A8-A36B-393DCE93A39A}
Description: Atheros AR8152 PCI-E Fast Ethernet Controller
IP Address: 192.168.1.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Sep 26 15:09:33 2012
Lease Expires: Sat Sep 29 15:09:33 2012
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2012-09-26 16:17:01.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
E: HL-DT-ST DVDRWBD CT30N, Rev A100
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.7.0.21 (x64) is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please? -
Touchpad / trackpad drivers for Windows 7 64 Home Premium on HP Pavilion dv2620us
Touchpad / trackpad drivers for Windows 7 64 Home Premium on HP Pavilion dv2620us
is there a driver available? I see others have been found. Thanks for your help
This question was solved.
View Solution.See if this driver works better.
http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?spf_p.tpst=swdMain&s... -
I cannot Upgrade from Windows Vista to Windows 7 using Windows Anytime Upgrade
A little while ago I bought an activation and serial key so I could upgrade my Windows Vista to Windows 7
My PC is FULLY compatible and I checked 3 times with Windows 7 Upgrade Advisor ,
I launched Windows Anytime Upgrade and there was no option to upgrade only to go to the website and comapre different versions of Vista
I was a bit fustrated and I have been looking for an answer all afternoon
If someone could help me that would be amazing
System Details
HP Pavillion Slimline
Windows Vista ( 32- Bit )
Dual Core Proccessor
2.5GhzWhat is needed to upgade to Windows 7 is an install disk. You can borrow one or download the one needed, depending on the key purchased. Windows Anytime Upgrade will only upgrade in the product line that is installed. Which version of Windows 7 did you purchase? And do you need/what 32bit or 64bit?
{---------- Please click the "Thumbs Up" to say thanks for helping.
Please click "Accept As Solution" if my help has solved your problem. ----------}
This is a user supported forum. I am a volunteer and I do not work for HP. -
I have a Laptop with Windows 7 64 Home premium, I have tried a few times to install Quicktime 7 on my laptop. But keeps stopping with an error saying "An error occured while attemping to create the directory: C:\windows\Installer\{F5266D28-E0B2-4130-BFC5-EE1-55AD514DC}
Windows is fully up todate, I have no virus or anything harmful on my computer. After clicking retry the error keeps popping up. I then click on cancel and delete the downloaded quicktime installer. I shut down my computer and try again. Same error with not luck. Any help?Just in case, let's check for disk/file damage.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Aero in Windows 7 64bit home premium does not work. Aero display selections are grayed out. HP 600-1315xt.
Have tried everything I can find on internet and here on HP. None of the suggestions worked. Windows fixit for windows could not fixit. Any suggestions are appreciated. I can always use my disks and rebuild the computer. A last resort.Hi,
It might be the graphic driver not compitable with the graphic device. Has there been a change to the graphic driver?
One thing you can try is to uninstall graphic driver and download the latest from Windows Update (if you haven't tried this). Here are the possible steps:
1. Go to Control Panel->Hardware and Sound->Device Manager, uninstall the graphic card driver by right clicking and select "uninstall". Make sure the option "Delete the driver software for this device" is selected.
2. Reboot the system.
3. Go to Control Panel->System and Security->Windows Update, click on "Optional updates" and find the driver for g210 and do the update.
I work on behalf o HP.
Please click the white Kudos star to say thanks.
Please click Accept As Solution if you found my response helpful. -
unable to contact my iphone or ipad to itunes
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Acer Aspire V5-552
iTunes 11.1.4.62
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 3.0
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.1.0.32
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 009DB88803B66C30
Current user is not an administrator.
The current local date and time is 2014-01-24 20:53:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.4.62 (x64) is currently running.
iTunesHelper 11.1.4.62 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Device Sync Tests ****
No iPod, iPhone or iPad found.i cant access to itunes store
Can you walk us through what happens when you try to connect to the Store, please? -
Windows Anytime Upgrade fails (NB505)
Brand new NB505-N500, wanted to upgrade to Windows 7. Installed the MS Upgrade Advisor, probably more of formality, everything OK. However, when I launch the Windows Anytime Upgrade, and select the first choice, "Go online to choose...", I get nothing but a blank page with a little red X. 2nd choice to enter a key directly displays OK.
Tried repeatedly, and installed all the latest MS patches - still no change.
Called support and they referred me to call MS. Have to wait till they are open on Monday.
In the log file, found the URL that the Upgrade program uses, and it looks to be Toshiba/OEM product dependent:
http://windows.microsoft.com/en-US/windows7/products/anytime-upgrade-reg?skuid=0xb&activated=1&Count...mini notebook NB505-N500BL
wanted to upgrade to Windows 7.
I don't understand. That model already has Windows 7 (Starter) when it arrives.
Do you want to upgrade to a better version of Windows 7? In case that's what you are trying to do, see this web page.
Troubleshooting Windows Anytime Upgrade in Windows 7
-Jerry -
TNS Service starting error- Windows 7.0 Home premium- 64bit machine
I bought a new DELL Inspiron machine, where windows 7.0 home premium was installed. It is now a 64 bit system.
I installed Oracle 10g database. It goes well until end, but throws TNS Service could not be started as an error message at the end. However, it mentions that the error could be resolved by starting the service manually. I tried to do that, but I get TNS: Permission Denied error.
I started installation process by login to adminstrator login. I tried starting the TNS service with admin login.
Is the error message I am getting because of 64 bit machine? Is permission denied because of Home premium?
Let me know and suggest your advices.
Please suggest if there are any turn around for this issue. I am trying to solve this from past 15 days.My views is you didn't read my response.
So here it is again
Oracle doesn't run on Windows Home. Period. Windows Home doesn't have accounts.
Oracle 10g doesn't run on Windows 7. Moreover it is desupported.
11gR2 is about to be certified on Windows 7, but not on Windows Home.
Sybrand Bakker
Senior Oracle DBA -
Can I use a Microsoft Windows Anytime upgrade key for Windows 7?
Hi again.
If I buy a genuine Microsoft Windows Anytime upgrade key, from Newegg and the like will it work OK or does it have to be from HP, as a special upgrade?
Thanks again.Hi:
You should be able to use the NewEgg-purchased key on your HP machine.
Paul -
Please Help; Windows 7 Home Premium to Professional.
In requirement for an IT class, I installed Windows 7 Professional over my Windows 7 Home Edition installation on my netbook. I have encountered a seriously problem though, as Windows 7 Professional seems to be stuck in Safe Mode and will not let me connect
to the internet (The little red X is next to the networking icon on the bottom right hand of the screen, despite my Ethernet cable being plugged in). I must have done the installation wrong
I need to restore my old windows configuration (that's in my Windows.old file) and be able to connect to the internet. Can anybody help me?I will suggest you to check and update Network drivers and check the results. Or you can share a screenshot from device manager if you're not sure.
Here's an article for downgrade : http://www.addictivetips.com/windows-tips/downgrade-windows-7-enterprise-to-ultimate-professional-or-home-premium-edition/
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.
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