Windows Apple Software Update draws a blank...

Hi. I've been running Boot Camp / windows XP on my early 2008 iMac 2.66 for over a year. The Mac OS is 10.7.4. Recently, Apple Software Update has told me I have available updates, but the list is totally blank. I upgraded to Windows 7, installed all the current support through Boot Camp 4. Apple Software Update is doing the exact same thing after a clean install and reformat for FAT to NTFS. Any solutions out there?

Mine's blank too..........iPhone 5, even after reboot just white screen on updates. This has happened intermittently to me but now seems to be sticking no matter what i try

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How do I get Windows "Apple Software Update" tool point to my local server?

I have a Mac OS X Server, with Apple Software Update server running.
I also have Windows machines, with Safari, iTunes, and Apple Software Update, of course.
I would like the Windows version of Apple Software Update to point to my local ASU server. There isn't a preference for that, but there should be a registry entry, I would think.
Is this possible, if so how?
Thanks,
-Dan.

I can't accept this. According to Apple (http://images.apple.com/server/macosx/docs/L355781BSoftwrUdtTB.pdf),
"Mac OS X Server also supports hosting Apple updates for software running in Boot Camp, such as iTunes and QuickTime for Windows."
I have already figured out that you can set a registry value that will make Apple Software Update for Windows talk to a different server to find updates, I just don't know how to get Software Update Server to cache the updates for Windows software.

Apple software update for windows does not work properly

Apple software update does not work properly

I FIXED IT!! I can't believe it . I actually figured out how to make it work(well sort of). My Apple Software Updater now works (almost) perfectly and I just successfully downloaded and installed itunes 10.6.3.25 through it!!!
Ok , the way I see it, either the latest itunes update or the recent Windows Patch Tuesday on June 12th, 2012 must have inadvertently removed the Administrative Rights from the Apple Software Update Tool .lnk file.
So you must go to where the file resides on your hard drive - for me that was C:\Program Data\Microsoft\Windows\Start Menu\Programs - Right click on the Apple software Tool icon and choose properties. Click on the compatibility tab. At the bottom of this tab click on "change settings for all users" and hit Yes at the UAC pop-up. Now make sure you place a check in the "Run this program as Administrator" under the Privilege level section at the bottom. Hit Apply and then OK. The hit Ok again to get off the properties pop-up.
When I went back and clicked on the Apple Software Update shortcut, I got a UAC pop-up asking me if I wanted to proceed(something I had always, in the past, gotten but haven't since this problem started). The Apple Software Update tool came up and to my suprise the progress bar STAYED and started to slowly fill up partially with the green progress bar. Viola, the itunes 10.6.3 update showed up on the top part of the screen as a new update needing to be installed - the bottom screen, as usual, had the changelog info for the 10.6.3 update. I clicked on install and , again, Viola. the update downloaded and installed flawlessly. I had to reboot my computer and when it restarted, itunes was working perfectly and it was correctly showing as itunes v10.6.3.25.
I say it is almost or sort of fixed because when you click on the Apple Software Update shortcut after the 10.6.3 install it goes back to doing the same thing it did before(i.e. processing for a second and then saying there are new updates but showing a blank field). Maybe this is the way the software now looks if there are no updates available to install - maybe Apple is working on this to eventually get it back to normal. All I know is the process I outlined above worked for me(at least to get the ASU to recognize and properly download and install itunes 10.6.3). It's certainly not perfect, but it worked. Please try this method and let me know what results you have with it. Good luck.

Apple Software Update Blank List Issue

Hello,
I am experiencing a wide-spread issue with apple software update on windows. In an attempt to update itunes and quicktime, apple software update is run but comes up with a blank list (see figure 1). This has happened on 3 machines that were freshly imaged (with an older version of itunes), and 5 machines that have been in use for months/years. Operating systems include windows vista, 7 and 8 Release Preview; they all have varying internal specifications.Some computers are x32 others are x64. I have also had a friend who is outside of the network system the other mentioned computers are in, in an attempt to use software update. He came across the same results. Also as a note, the current versions of itunes that are being targeted to be updated range from 10.5 to 10.6.1.7.
I have attempted running a repair on apple software update on one machine, with no change.
Has anyone else experience this issue? I see one other similar discussion post at the moment found here: https://discussions.apple.com/message/18688827#18688827
But no where else am I seeing mention of issues of this sort.
Thanks for any input!
-Rob

I FIXED IT!! I can't believe it . I actually figured out how to make it work(well sort of). My Apple Software Updater now works (almost) perfectly and I just successfully downloaded and installed itunes 10.6.3.25 through it!!!
Ok , the way I see it, either the latest itunes update or the recent Windows Patch Tuesday on June 12th, 2012 must have inadvertently removed the Administrative Rights from the Apple Software Update Tool .lnk file.
So you must go to where the file resides on your hard drive - for me that was C:\Program Data\Microsoft\Windows\Start Menu\Programs - Right click on the Apple software Tool icon and choose properties. Click on the compatibility tab. At the bottom of this tab click on "change settings for all users" and hit Yes at the UAC pop-up. Now make sure you place a check in the "Run this program as Administrator" under the Privilege level section at the bottom. Hit Apply and then OK. The hit Ok again to get off the properties pop-up.
When I went back and clicked on the Apple Software Update shortcut, I got a UAC pop-up asking me if I wanted to proceed(something I had always, in the past, gotten but haven't since this problem started). The Apple Software Update tool came up and to my suprise the progress bar STAYED and started to slowly fill up partially with the green progress bar. Viola, the itunes 10.6.3 update showed up on the top part of the screen as a new update needing to be installed - the bottom screen, as usual, had the changelog info for the 10.6.3 update. I clicked on install and , again, Viola. the update downloaded and installed flawlessly. I had to reboot my computer and when it restarted, itunes was working perfectly and it was correctly showing as itunes v10.6.3.25.
I say it is almost or sort of fixed because when you click on the Apple Software Update shortcut after the 10.6.3 install it goes back to doing the same thing it did before(i.e. processing for a second and then saying there are new updates but showing a blank field). Maybe this is the way the software now looks if there are no updates available to install - maybe Apple is working on this to eventually get it back to normal. All I know is the process I outlined above worked for me(at least to get the ASU to recognize and properly download and install itunes 10.6.3). It's certainly not perfect, but it worked. Please try this method and let me know what results you have with it. Good luck.

I run Windows 7 and the newest version (10.6) of iTunes will not install. The installer won't even begin, and when I run the Apple Software update, it tells me that iCloud and iTunes have invalid signature.

When I run the Apple Software update, it tells me that iCloud and iTunes have invalid signature and will not be downloaded. When I DL iTunes64setup.exe, the program will not start (there's a bar that flashes but nothing actually begins). I've done everything short of reinstalling Windows to fix this (system resore, unistalling all Apple products, taking down firewall, running Windows FixIt - which either won't find the problem or gives me an error saying that the troubleshooter cannot be downloaded at this time, going into the security features to allow programs without valid signatures, trying to install earlier versions of iTunes). It all started when I downloaded the Decemberists new album on my iPhone, and it wasn't downloading it properly so I connected it to my Dell, but some songs still wouldn't DL - also, the newest OS for my iPhone still won't install via WiFi - and so I uninstalled iTunes first, but nothing is helping. And I don't have any security issues (Norton has checked). Any ideas? I'm at my wit's end after 3 days of this. Thank you.

Ok, so after like 4 days of going through all these different issues, I figured out that several programs weren't downloading, and it was an issue with my wireless connectivity messing up the digital signatures, so if you plug in your comp to the modem and delete your temp files, it should start to work!

I'm not able to download Itunes. I keep getting this Apple Software Update message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your package vendor"

Not able to access Itunes store anymore. Just quit working for no reason. I've tried deleting Itunes and related components from the Control Panel, but when I try to remove Apple Software Update, I get a message that states "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor". Not sure what this message means. Am I suppose to contact Apple ? What is meant by package vendor ?

Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ??

I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!

I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP!

Unable to install itunes 64it, on windows 7, stops at "unscheduling apple software update"

The installation goes on fine, until it begins the "unscheduling apple software update" proccess, at which point I get a message saying; "There is a problem with this Windows Installer package. A program required for this install to complete could not be run.
Any ideas anyone?

When I hit repair for it I get a message saying "The feature you are trying to use is on a network resource that is unavailable",
And when I tried uninstall, it occurs exactly as the original error.
So this is probably damage to the AppleSoftwareUpdate.msi (or associated gubbins in the Windows Installer Service installation database for ASU).
Let's try clearing away the existing broken ASU, and seeing if that lets us get iTunes in.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Quit out of CleanUp and restart the PC. Download a fresh iTunes installer from the Apple Website:
http://www.apple.com/itunes/download/
Does that install go through any better?

I need to Uninstall Apple Software Update. I am getting error. "There is a problem with this Windows Installed package.

My itunes stopped working. I uninstalled/reinstalled. But it would not complete reinstall. Started with Quicktime not loading. I have tried to install Quicktime individually. Still nothing. I now am trying to uninstall ALL itunes/Apple to attempt reinstall. But the Apple Software Update will not remove. I get the error :THERE IS A PROBLEM WITH THIS WINDOWS INSTALLER PACKAGE. A PROGRAM REQUIRED FOR THIS INSTALL TO COMPLETE COULD NOT BE RUN. CONTACT YOUR SUPPORT PERSONNEL OR PACKAGE VENDOR.

Hey madnest,
Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Issues installing iTunes or QuickTime for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Apple software update 2.1.3 is giving error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."

Apple Software Update 2.1.3.127 will not install i keep getting the error
“There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your personnel package vendor. ”
i have tried to uninstall itunes and reinstall and i can not get it to install

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Error when downloading itunes 10.5 that says Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package ven

Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Any Ideas of how to solve this one?

After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much!

Apple Software Update hangs on Windows 7.

Even after uninstalling iTunes & Apple Software Update, downloading and installing the latest iTunes, still Apple Software Update hangs, see pic:
There is no freeze, but the spinning icon keeps on spinning forever unless the process is killed ('stop' doesn't work).
Any insights please?
Thanks!

Have you tried to uninstall & reinstall iTunes???
How to uninstall iTunes in Windows 8 - Microsoft Community
Then reinstall here: www.apple.com/itunes/download
Requires the 64-bit installer.
Hope this helps.

I have clicked the Apple Software Update,a window pops up with Failed to check for updates.The operation couldn t be completed. Operation not permitted.This only occurring now did not happen previously.I am using 10.7.4,on a Mbp Pro.

I have clicked the Apple > Software Update,a window pops up with >Failed to check for updates.
The operation could not completed. >Operation not permitted. This is only occuring now.It did not happen
before.The Apple store in Sydney NSW Australia only reinstalled 10.7.4 Lion yesterday.I have downloaded my
Itunes song and reinstalled Intego antivirus.Will somebody please advise me what to do.It is 4:03 PM Saturday
here in Koolewong.
richard.

Uninstall Intego...you don't need it.

Cannot install iTunes 10.7 on Windows 7. Getting "a program required for this install could not be run"--Apple Software Update is not installed, so updating it is not a possible solution.

I was following the process of unistalling all Apple software and reinstalling iTunes. But I am getting an error that says "a program required for this install could not be run."
Other threads recommend updating the Apple Software Update module, but that was uninstalled. So if it's part of the problem, updating it is not a solution.
Windows 7, 64-bit, SP 1 installed.

For what it's worth, at the point the installation fails, Bonjour, Apple Application Support, and Apple Mobile Device Support all show as installed on Control Panel. Apple Software Update has a link on the Start Menu but does NOT show as installed on Control Panel. Is there a way to install this separately from iTunes?

TS1717 i have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me it told me your software is up to date and close

I have a windows vista and i tried downloading the newest version of itunes and it said it wasnt installed correctly.How can i reinstall it because i went to apple software update and it didnt let me,it told me your software is up to date and then closed on me,please help.

it said it wasnt installed correctly
What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.)

Windows Apple Software Update draws a blank...

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