Windows Azure Pack setup - 500 Internal Server Error - failed to configure databases and services

Question

Hi,
I am trying to setup the Windows Azure pack to use the site to configure the Service bus 1.1 installation. When I try to configure the Windows Azure Pack I get the following error:
Admin Authentication Site
500 Internal Server Error - Failed to configure databases and services: Object reference not set to an instance of an object.
I'm not sure where the logs are to see what is causing this error. I have tried running as admin, running as a different user with no luck.
thanks,
Georgi
Georgi

Answer 1

Here's what I'm getting for this error:
Log Name:      Microsoft-WindowsAzurePack-MgmtSvc-ConfigSite/Operational
Source:        Microsoft-WindowsAzurePack-MgmtSvc-ConfigSite
Date:          3/27/2014 12:52:03 PM
Event ID:      103
Task Category: (65431)
Level:         Error
Keywords:      None
User:          CLINICALSYSTEMS\Administrator
Computer:      SERVER-PC.clinicalsystems.com
Description:
##### Application_Error: Exception=System.Web.HttpException (0x80004005): Failed to configure databases and services: Object reference not set to an instance of an object. ---> System.Management.Automation.CmdletInvocationException: Object reference not
set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object.
   at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.AddUserToGroup(GroupPrincipal group, UserPrincipal user)
   at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureDefaultTrusts()
   at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureClaimSecurity(Hashtable settings)
   at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureCore(Hashtable settings)
   at Microsoft.WindowsAzure.Config.PowerShell.Configurer.FeatureConfigurer.Configure(Hashtable settings)
   at Microsoft.WindowsAzure.Server.PowerShell.Common.BaseCmdlet.ProcessRecord()
   at System.Management.Automation.CommandProcessor.ProcessRecord()
   --- End of inner exception stack trace ---
   at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input)
   at Microsoft.MgmtSvc.Config.Controllers.PowerShell.PSClient.RunCommand(Command command)
   at Microsoft.MgmtSvc.Config.Controllers.PowerShell.ConfigurationPSClient.InitializeFeature(String name, Hashtable settings)
   at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.<>c__DisplayClass3.<ConfigureFeature>b__0()
   at System.Threading.Tasks.Task`1.InnerInvoke()
   at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.<ConfigureFeature>d__5.MoveNext()
   at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.<ConfigureFeature>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at lambda_method(Closure , Task )
   at System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass3f.<BeginInvokeAsynchronousActionMethod>b__3e(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass37.<>c__DisplayClass39.<BeginInvokeActionMethodWithFilters>b__33()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass4f.<InvokeActionMethodFilterAsynchronously>b__49()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass37.<BeginInvokeActionMethodWithFilters>b__36(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<>c__DisplayClass2a.<BeginInvokeAction>b__20()
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<BeginInvokeAction>b__22(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.<>c__DisplayClass1d.<BeginExecuteCore>b__18(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
   at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
   at System.Web.Mvc.MvcHandler.<>c__DisplayClass8.<BeginProcessRequest>b__3(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncResultWrapper.<>c__DisplayClass4.<MakeVoidDelegate>b__3(IAsyncResult ar)
   at System.Web.HttpApplication.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-WindowsAzurePack-MgmtSvc-ConfigSite" Guid="{1F742CC8-BDAA-56B6-A4B8-49F946D19CD1}" />
<EventID>103</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>65431</Task>
<Opcode>0</Opcode>
<Keywords>0x0</Keywords>
<TimeCreated SystemTime="2014-03-27T16:52:03.223741300Z" />
<EventRecordID>111</EventRecordID>
<Correlation />
<Execution ProcessID="8068" ThreadID="7680" />
<Channel>Microsoft-WindowsAzurePack-MgmtSvc-ConfigSite/Operational</Channel>
<Computer>SERVER-PC.clinicalsystems.com</Computer>
<Security UserID="S-1-5-21-3021050346-1670805799-1320812125-500" />
</System>
<EventData>
<Data Name="exceptionInfo">System.Web.HttpException (0x80004005): Failed to configure databases and services: Object reference not set to an instance of an object. ---&gt; System.Management.Automation.CmdletInvocationException: Object reference not set to an instance of an object. ---&gt; System.NullReferenceException: Object reference not set to an instance of an object.
at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.AddUserToGroup(GroupPrincipal group, UserPrincipal user)
at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureDefaultTrusts()
at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureClaimSecurity(Hashtable settings)
at Microsoft.WindowsAzure.Config.PowerShell.Configurer.CustomTokenServiceConfigurer.ConfigureCore(Hashtable settings)
at Microsoft.WindowsAzure.Config.PowerShell.Configurer.FeatureConfigurer.Configure(Hashtable settings)
at Microsoft.WindowsAzure.Server.PowerShell.Common.BaseCmdlet.ProcessRecord()
at System.Management.Automation.CommandProcessor.ProcessRecord()
--- End of inner exception stack trace ---
at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input)
at Microsoft.MgmtSvc.Config.Controllers.PowerShell.PSClient.RunCommand(Command command)
at Microsoft.MgmtSvc.Config.Controllers.PowerShell.ConfigurationPSClient.InitializeFeature(String name, Hashtable settings)
at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.&lt;&gt;c__DisplayClass3.&lt;ConfigureFeature&gt;b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.&lt;ConfigureFeature&gt;d__5.MoveNext()
at Microsoft.MgmtSvc.Config.Controllers.ConfigurationController.&lt;ConfigureFeature&gt;d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at lambda_method(Closure , Task )
at System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass3f.&lt;BeginInvokeAsynchronousActionMethod&gt;b__3e(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass37.&lt;&gt;c__DisplayClass39.&lt;BeginInvokeActionMethodWithFilters&gt;b__33()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass4f.&lt;InvokeActionMethodFilterAsynchronously&gt;b__49()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass37.&lt;BeginInvokeActionMethodWithFilters&gt;b__36(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass25.&lt;&gt;c__DisplayClass2a.&lt;BeginInvokeAction&gt;b__20()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.&lt;&gt;c__DisplayClass25.&lt;BeginInvokeAction&gt;b__22(IAsyncResult asyncResult)
at System.Web.Mvc.Controller.&lt;&gt;c__DisplayClass1d.&lt;BeginExecuteCore&gt;b__18(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.&lt;&gt;c__DisplayClass4.&lt;MakeVoidDelegate&gt;b__3(IAsyncResult ar)
at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.&lt;&gt;c__DisplayClass4.&lt;MakeVoidDelegate&gt;b__3(IAsyncResult ar)
at System.Web.Mvc.MvcHandler.&lt;&gt;c__DisplayClass8.&lt;BeginProcessRequest&gt;b__3(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncResultWrapper.&lt;&gt;c__DisplayClass4.&lt;MakeVoidDelegate&gt;b__3(IAsyncResult ar)
at System.Web.HttpApplication.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar)</Data>
</EventData>
</Event>
Kori Francis Lead Software Developer Clinical Support Systems, Inc.