Windows backup fails

We are trying to backup server 2008, hyper v host, with 2 vms. Windows backup fails: the system writer is not found in the backup.
Event log error:
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          11/22/2014 9:10:26 PM
Event ID:      521
Task Category: None
Level:         Error
Keywords:      
User:          SYSTEM
Computer:      VM01
Description:
The backup operation that started at '‎2014‎-‎11‎-‎23T02:00:25.981000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348001'. Please review the event
details for a solution, and then rerun the backup operation once the issue is resolved.
Nothing we seem to try fixes this any idea's would be appreciated

Hi David,
The problem can occur due to the following reasons:
Not enough space inside the virtual machine's VHD.
The Integration services installed is not installed.
The OS is unable to auto-mount the snapshotted VHDs during the backup process.
Also have a look at the following link and see if the symptom matches your problem:
http://blogs.technet.com/b/asiasupp/archive/2011/08/01/windows-server-backup-failed-to-backup-with-error-0x81000101.aspx
Regards
Markus

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    I have Win Server 2008 R2 contain Domain controller (No Hyper-V). I have to take "SYSTEM STATE DATA BACKUP". I have ran following command on this Server.
    c:\>wbadmin start systemstatebackup -backuptarget:d:
    but backup was not successful & I got following error in command prompt.
    " A VOLUME SHADOW COPY SERVICE OPERATION HAS OCCURRED : <0X800423f4>. THE WRITER EXPERIENCED A NON-TRANSIENT ERROR. IF THE BACKUP PROCESS IS RETRIED,THE ERROR IS LIKELY TO REOCCUR."
    I also ran following command to know exact problem.
    c:\>vssadmin list writers
    I got following error
    Writer name: 'NTDS'
       Writer Id: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
       Writer Instance Id: {21c57902-5037-467b-b9a3-72ed41c9723e}
       State: [11] Failed
       Last error: Non-retryable error
    I also checked Event Viewer & got following 3 noserror.
    (1) Event ID : 8229, Source : VSS
    A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error. If the backup process is retried, the error is likely reoccur.
    Process ID : 608
    (2) Event Id : 412, Source : ESENT. Task Category: Logging/Recovery
    lsass (636) Unable to read the header of log file "\\?\Globalroot\device\harddiskvolumeshadowcopy2\Windows\NTDS\edb.log".Error:546
    (3)Event Id : 521 Source : Backup
    The backup operation that started at  '‎2014-‎05-‎13T01:44:31.444000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348129'. Please review
    the event details for a solution, and then rerun the backup operation once the issue is resolved.
    I have also restart the server but problem is not resolved. I have no SQL in my Server.
    I also re-register the VSS components with the help of following website.
    Website Link :  https://kb.acronis.com/content/45776
    You are requested please solve my problem on very urgent basis.

    You can refer below link for your issue
    http://waynestorey.com/blog/2012/01/18/windows-backup-fails-with-event-id-521-error-code-2155348129/
    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
    Mai Ali | My blog: Technical | Twitter:
    Mai Ali

  • Windows Backup creates "locked" directory on SMB share

    I'm trying to back up my Windows 7 laptop to my Mac Mini over SMB.
    Normal non-backup file operations work okay, from the desktop: I can create folders, drag files, delete files, etc.
    But Windows Backup fails, because it creates a directory on the SMB share that--despite ACLs--OS X won't let anyone create files within, or change the security settings. The only option is to rm -rf the directory.
    The ACLs look like this (the directory Windows Backup creates is called 'MEGALITH'. I tried creating a parent directory (called 'Megalith') with inherited ACLs, but to no avail:
    sarsen:Megalith root# ls -le .
    total 0
    drwx------+ 2 windowsbackupuser  staff  68 Jan  8 12:49 MEGALITH
    0: user:root inherited allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,chown,file_inherit,directory_i nherit
    1: group:admin inherited allow list,add_file,search,delete,add_subdirectory,delete_child,readattr,writeattr,re adextattr,writeextattr,readsecurity,writesecurity,chown,file_inherit,directory_i nherit
    2: user:_spotlight inherited allow list,search,file_inherit,directory_inherit
    Even with these ACLs, I cannot chown the MEGALITH directory. Nor can I edit its ACLs in the Server window.
    My SMB config is:
    sarsen$ defaults read /Library/Preferences/SystemConfiguration/com.apple.smb.serve r
        AclsEnabled = 1;
        AllowGuestAccess = 0;
        AllowNTLM2Auth = 1;
        DOSCodePage = 437;
        EnabledServices =     (
            disk
        LocalKerberosRealm = "LKDC:SHA1.C5D430A59786EE0CC0515EEF37A77A538C6D612A";
        NetBIOSName = sarsen;
        ServerDescription = sarsen;
        Workgroup = WORKGROUP;
        "wins server" =     (
    And the error log says:
    Jan 8 12:49:27 sarsen.nerdgod.com digest-service[711]: digest-request: init request
    Jan 8 12:49:27 sarsen.nerdgod.com digest-service[711]: digest-request: init return domain: SARSEN server: SARSEN
    Jan 8 12:49:27 sarsen.nerdgod.com digest-service[711]: digest-request: uid=0
    Jan 8 12:49:27 sarsen.nerdgod.com digest-service[711]: digest-request: od failed with 2 proto=ntlmv1-with-v2-session
    Jan 8 12:49:27 sarsen.nerdgod.com digest-service[711]: digest-request: user=SARSEN\\windowsbackupuser
    Jan 8 12:49:27 sarsen.nerdgod.com digest-service[711]: digest-request kdc: ok user=SARSEN\\windowsbackupuser proto=ntlmv1 flags: NEG_KEYEX, ENC_128, NEG_VERSION, NEG_TARGET_INFO, NEG_NTLM2, NEG_ALWAYS_SIGN, NEG_NTLM, NEG_SIGN, NEG_TARGET, NEG_UNICODE

    For interoperability with Windows clients, this is absolutely 100% bad behavior:
    http://support.microsoft.com/kb/326549
    Note Unlike the Read-only attribute for a file, the Read-only attribute for a folder is typically ignored by Windows, Windows components and accessories, and other programs. For example, you can delete, rename, and change a folder with the Read-only attribute by using Windows Explorer.
    The Read-only and System attributes is only used by Windows Explorer to determine whether the folder is a special folder, such as a system folder that has its view customized by Windows (for example, My Documents, Favorites, Fonts, Downloaded Program Files), or a folder that you customized by using the Customize tab of the folder's Properties dialog box. As a result, Windows Explorer does not allow you to view or change the Read-only or System attributes of folders. When a folder has the Read-Only attribute set it causes Explorer to request the Desktop.ini of that folder to see if any special folder settings need to be set. It has been seen where if a network share that has a large amount of folders set to Read-only, it can cause Explorer to take longer then what is expected to render the contents of that share while it waits on the retrieval of the Desktop.ini files. The slower the network connectivity to the share the longer this process can take to the point where Explorer may timeout waiting for the data and render nothing or appear to hang.
    Note In some previous versions of Windows, you can change the Read-only attribute for folders by using the Properties dialog box for the folder, but no versions of Windows permit you to change the System attribute by using Windows Explorer.

  • Windows Server 2008 R2 Backup failing with error - 0x8004231F

    Hi,
    I have Windows Server 2008 R2 Web Edition. Everything was working fine until recently. I tried checking for the log files, but I see that there are no log files that are created now in the location C:\Windows\Logs\WindowsServerBackup. The only files that
    are being created recently are of the type mentioned below.
    Wbadmin.1.etl
    WbadminUI.0.etl
    etc.
    I tried removing the old backup and starting a new backup. But, even now it is failing with the same error.
    When running the backup from the PowerShell, the output is as below.
    PS C:\Users\administrator> Wbadmin start backup -backupTarget:\\localhost\E$\WindowsImageBackup\Server01 -systemState -vss
    Copy
    wbadmin 1.0 - Backup command-line tool
    (C) Copyright 2004 Microsoft Corp.
    Note: The backed up data cannot be securely protected at this destination.
    Backups stored on a remote shared folder might be accessible by other
    people on the network. You should only save your backups to a location
    where you trust the other users who have access to the location or on a
    network that has additional security precautions in place.
    Retrieving volume information...
    This will back up volume System Reserved (100.00 MB) (Selected Files),SAN(I:) (Selected Files),Local Disk(C:) (Selected
    Files) to \\localhost\E$\WindowsImageBackup\Server01.
    Do you want to start the backup operation?
    [Y] Yes [N] No y
    The backup operation to \\localhost\E$\WindowsImageBackup\Server01 is starting.
    Starting to back up the system state [12/8/2013 9:29 AM]...
    Creating a shadow copy of the volumes specified for backup...
    Creating a shadow copy of the volumes specified for backup...
    Creating a shadow copy of the volumes specified for backup...
    Summary of the backup operation:
    The backup of the system state failed [12/8/2013 9:30 AM].
    Log of files successfully backed up:
    C:\Windows\Logs\WindowsServerBackup\Backup-08-12-2013_09-29-49.log
    Log of files for which backup failed:
    C:\Windows\Logs\WindowsServerBackup\Backup_Error-08-12-2013_09-29-49.log
    There is not enough disk space to create the volume shadow copy on the storage location. Make sure that, for all volumes
     to be backup up, the minimum required disk space for shadow copy creation is available. This applies to both the backup
     storage destination and volumes included in the backup.
    Minimum requirement: For volumes less than 500 megabytes, the minimum is 50 megabytes of free space. For volumes more th
    an 500 megabytes, the minimum is 320 megabytes of free space.
    Recommended: At least 1 gigabyte of free disk space on each volume if volume size is more than 1 gigabyte.
    ERROR - A Volume Shadow Copy Service operation error has
    occurred: (0x8004231f)
    Insufficient storage available to create either the shadow copy storage file or other shadow copy data.
    If you see the free space available in each of the drives, they are in plenty.
    C:\ 7.5 GB free of 70 GB
    E:\ 250 GB free of 499 GB
    I:\ 86.7 GB free of 350 GB
    I am out of any hints on how I can proceed now. Has any one had similar issues? Can any one give any hint on this? Thanks.
    Thanks.

    Some Additional info.
    Shadow Copy Storage association
       For volume: (\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}\)\\?\Volume{a9f
    b0474-f1bd-11e0-b235-806e6f6e6963}\
       Shadow Copy Storage volume: (\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}
    \)\\?\Volume{a9fb0474-f1bd-11e0-b235-806e6f6e6963}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 32 MB (32%)
    Shadow Copy Storage association
       For volume: (I:)\\?\Volume{ddf6a51c-1282-11e3-b291-000c293b01d1}\
       Shadow Copy Storage volume: (I:)\\?\Volume{ddf6a51c-1282-11e3-b291-000c293b01
    d1}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 35 GB (10%)
    Shadow Copy Storage association
       For volume: (E:)\\?\Volume{0e3bf713-125d-11e3-b2dd-000c293b01bd}\
       Shadow Copy Storage volume: (E:)\\?\Volume{0e3bf713-125d-11e3-b2dd-000c293b01
    bd}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 149.999 GB (30%)
    Shadow Copy Storage association
       For volume: (C:)\\?\Volume{a9fb0475-f1bd-11e0-b235-806e6f6e6963}\
       Shadow Copy Storage volume: (C:)\\?\Volume{a9fb0475-f1bd-11e0-b235-806e6f6e69
    63}\
       Used Shadow Copy Storage space: 0 B (0%)
       Allocated Shadow Copy Storage space: 0 B (0%)
       Maximum Shadow Copy Storage space: 4.99 GB (7%)
    Hope this might also help you experts to get a little more information.

  • Windows 2008 R2 backup fails with event 521 error code 2155348001

    Windows Server 2008 R2 SP1.  Hyper-V role installed. 
    OS on drive C.  All VMs stored on Drive D.
    I am attempting to run a Bare Metal backup of the host system to a network share. 
    Drive D is not included in the backup job.  I am getting the following error:
    Log Name:      Application
    Source:        Microsoft-Windows-Backup
    Date:          1/10/2014 11:28:52 PM
    Event ID:      521
    Task Category: None
    Level:         Error
    Keywords:     
    User:          SYSTEM
    Computer:      SHAQTUS.scdl.local
    Description:
    The backup operation that started at '‎2014‎-‎01‎-‎11T04:08:50.683000000Z' has failed because the Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed with following error code '2155348001'. Please review the event
    details for a solution, and then rerun the backup operation once the issue is resolved.
    Reviewing event details, as suggested, does not offer any solution.
    I have tried the suggested solutions in other similar threads of increasing the timeout value with the registry entry. 
    This does not work.
    I have not tried reregistering the VSS writers manually, as the only links I have found are for server 2003/2008 (not R2) and explicitly state that they won’t work on higher versions of the OS, since they now utilize manifests and the manual procedure could
    cause problems for those servers. Haven't found similar procedures for 2008 R2.
    I have been able to narrow this down a bit.
    A Windows 2008 R2 SP1 server with Hyper-V installed – backup to a network share is successful;
    Install the DPM 2012 agent – same backup fails with the 2155348001 error.
    We use DPM 2012 to backup VMs, but DPM cannot perform a bare metal backup/restore of server and the 2012 version no longer has the DPMSRT feature. 
    I prefer to run Bare Metal Backup to a file server share.
    Stuck on this one.
    Rick

    Hi, 
    The issue is related to DPM, I would suggest you ask for help from DPM forums:
    http://social.technet.microsoft.com/Forums/en-US/home?forum=dataprotectionmanager
    Regards, 
    Mandy
    We
    are trying to better understand customer views on social support experience, so your participation in this
    interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

  • Exchange 2013 Window Backup failure - fails to clean up log files - error FFFFFFFC

    Hello,
    We currently have an Exchange 2013 - Exchange 2007 coexistence setup.
    1x Windows Server 2008 R2 with Exchange 2007 CAS/HUB
    1x Windows Server 2008 R2 with Exchange 2007 MBX
    1x Windows Server 2008 R2 with Exchange 2013 CU 3 (all roles)
    Since our current backup solution (Symantec Backup Exec 2010 R3) does not support backing up Exchange 2013 CU3 databases, we are using the builtin Windows Backup feature to backup the Exchange 2013 CU3 databases.
    This has functioned for a while, until all of a sudden, the log files are not cleared anymore, causing our log disk to fill up.
    Our Exchange 2013 server looks like this:
    C: Windows + Exchange installation
    D: Databases
    E: Database Log Files
    F: Archive Databases
    G: Archive Database Log Files
    S: Dedicated backup volume
    The backup is scheduled to run every day at 21:00 hours, performing a full VSS backup of D:,E:,F: and G: to the volume S:
    Windows backup log says the backup completed with exceptions, leaving the Exchange logs untouched and filling the drive.
    The Windows Backup Command Line tools are NOT installed since they are not compatible with Exchange 2013.
    In the eventvwr we can see the following error:
    The Microsoft Exchange Replication service VSS Writer (Instance a33ec440-7f12-4c50-806b-1bc5ceaf8aad) failed with error FFFFFFFC when processing the backup completion event.
    The command VSSADMIN LIST WRITERS displays the following:
    Writer name: 'Microsoft Exchange Writer'
       Writer Id: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
       Writer Instance Id: {cf84a907-76dc-428c-90e0-c18a3f9db493}
       State: [1] Stable
       Last error: Retryable error
    Restarting the Microsoft Exchange Replication (MSExchangeRepl) clears the writer error, same with a reboot, however the error comes backup after the next backup.
    Any thoughts on how to resolve this issue?
    Thanks.

    Hello,
    Here is a blog for your reference.
    http://blogs.technet.com/b/timmcmic/archive/2012/03/11/exchange-and-vss-my-exchange-writer-is-in-a-failed-retryable-state.aspx
    If there is any useful information after you change the logging to expert, please free let me know.
    Cara Chen
    TechNet Community Support

  • Windows Server 2012 - Backup failing with Exchange - The application will not be available for recovery from this backup. the consistency check failed

    Hi
    We have a Windows 2012 server with Exchange 2013, all is working fine except now i am getting issues with the backup.
    'Exchange - The application will not be available for recovery from this backup. the consistency check failed for the component Microsoft Exchange Server'
    I have checked the database all is fine, i have created a new db and move all mailbox;s over and then removed the old db, i have enabled circular logging and then disabled it, it seems no matter what i do i cannot get a full backup!
    i did have to restore the server once and the backups still worked for about 4 days after that and then stopped, i have also tried to remove and re add the backup role!
    i am stumped, any advice would be great!

    Hi
    Ok, i created a test db and tried to back it up right away, it failed, i did not add any mailbox's to it either. i got quite a few events in the windows logs, as well as the same event above i got the following:
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          21/01/2013 10:16:30
    Event ID:      2038
    Task Category: Exchange VSS Writer
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      NERDS-DC01.nerds.local
    Description:
    Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database 4843b37c-7b3c-42b2-8b57-1393615c2c15.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeRepl" />
        <EventID Qualifiers="32772">2038</EventID>
        <Level>3</Level>
        <Task>2</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
        <EventRecordID>261645</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NERDS-DC01.nerds.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
        <Data>4843b37c-7b3c-42b2-8b57-1393615c2c15</Data>
      </EventData>
    </Event>
    AND
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          21/01/2013 10:16:30
    Event ID:      2038
    Task Category: Exchange VSS Writer
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      NERDS-DC01.nerds.local
    Description:
    Microsoft Exchange VSS Writer backup failed. No log files were truncated. Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9. Database db5826f3-1029-4219-ad80-441a0e94537a.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeRepl" />
        <EventID Qualifiers="32772">2038</EventID>
        <Level>3</Level>
        <Task>2</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
        <EventRecordID>261646</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NERDS-DC01.nerds.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
        <Data>db5826f3-1029-4219-ad80-441a0e94537a</Data>
      </EventData>
    </Event>
    and
    Log Name:      Application
    Source:        MSExchangeRepl
    Date:          21/01/2013 10:16:30
    Event ID:      2034
    Task Category: Exchange VSS Writer
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      NERDS-DC01.nerds.local
    Description:
    The Microsoft Exchange Replication service VSS Writer (Instance 75754d0d-8dfe-4909-8beb-5a4f824254a9) failed with error FFFFFFFC when processing the backup completion event.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSExchangeRepl" />
        <EventID Qualifiers="49156">2034</EventID>
        <Level>2</Level>
        <Task>2</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
        <EventRecordID>261649</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NERDS-DC01.nerds.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>75754d0d-8dfe-4909-8beb-5a4f824254a9</Data>
        <Data>FFFFFFFC</Data>
      </EventData>
    </Event>
    and
    Log Name:      Application
    Source:        SPP
    Date:          21/01/2013 10:16:30
    Event ID:      16389
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      NERDS-DC01.nerds.local
    Description:
    Writer Microsoft Exchange Writer experienced retryable error during shadow copy creation. Retrying...  More info: .
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="SPP" />
        <EventID Qualifiers="0">16389</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-01-21T10:16:30.000000000Z" />
        <EventRecordID>261650</EventRecordID>
        <Channel>Application</Channel>
        <Computer>NERDS-DC01.nerds.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>Microsoft Exchange Writer</Data>
        <Data>
        </Data>
        <Data>The writer experienced a transient error.  If the backup process is retried, the error may not reoccur. (0x800423F3)</Data>
        <Data>
        </Data>
        <Binary>00000000A5120000981200000000000042BEB7C511CAC619E59C92030000000000000000</Binary>
      </EventData>
    </Event>

  • Windows Storage Server 2008 backup fail to UEFI based computers

    Hai All
    I have got Windows Storage Server 2008 running on a WD Sentinel DX4000. Recently my company bought a couple of new Dell laptops all running windows 8.1 64bit OS. Only three older laptops were left. Now for the fun part...I installed the connectors pointing
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    Kind regards

    Well looks like there is a change or two to be made on the client computer, granting some access to the NT Services and NT Authority. To automate this fix I wrote a batch file to be run on the client pc:
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    pause
    icacls %windir%\winsxs\temp\PendingRenames /grant "NT AUTHORITY\SYSTEM":(RX)
    pause
    icacls %windir%\winsxs\temp\PendingRenames /grant "NT Service\trustedinstaller":(F)
    pause
    icacls %windir%\winsxs\temp\PendingRenames /grant "BUILTIN\Users":(RX)
    pause
    takeown /f %windir%\winsxs\filemaps\* /a
    pause
    icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM":(RX)
    pause
    icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller":(F)
    pause
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    net stop cryptsvc
    pause
    net start cryptsvc
    pause
    The backup now starts on the Sentinel
    Kind Regards

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