Windows Backup Not Able to Recover Redirected Folders

Hello,
I have been doing a full system backup on a SBS 2011 using the Windows 2008R2 backup and the backups show complete. Today I went to look for a file in a redirected folder and the restore is blank. Apparently due to permissions. My questions are:
1. Why does Windows backup Show completed and give a false sense of security if it's skipping the redirected folders instead of displaying a directory not accessible error?
2. Does Backup run under LocalSystem, Administrator, the user that created the backup? Who do I have to grant access to user's desktop and Documents so that backup will back them up?
3. If the backups run under SYSTEM and the files have been backed up, how do I recover a file from a user's desktop folder?
Miguel Fra | Falcon IT Services, Miami, FL
SharePoint Site |
Joomla Site | Knowledgebase

Hi,
Windows Server Backup does the backup running as "Loca l System" and enabling the backup & restore privileges. Windows Server Backup would be able to backup all the files/folders to which you wouldn't have access.
You could added the permission for the redirected folder to recover a file from a user's desktop folder.
For more detailed information, please refer to the links below:
Permissions to back up folders?
http://social.technet.microsoft.com/Forums/windowsserver/zh-CN/13b9f0d8-b405-495c-a909-b1945822fca9/permissions-to-back-up-folders?forum=windowsbackup
Enabling the administrator to have access to redirected folders
http://support.microsoft.com/kb/288991/en-us
Best Regards,
Mandy 
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

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