Windows backup not working

Hi,
I'm trying to run a windows backup but it's failing with the following error.
Server specification: " Microsoft web server 2008 R2 sp1"
Error showing in backup tool: "The operation was stopped Detailed error The system writer is not found in the backup"
Error in event logs: Two events one with even 8193(total four entries) and one event with ID 517
errors: Volume Shadow Copy Service error: Unexpected error calling routine XML document is too long. hr = 0x80070018, The program issued a command but the command length is incorrect.
Volume Shadow Copy Service error: Unexpected error calling routine CreateVssExamineWriterMetadata. hr = 0x80042302, A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
The backup operation that started at '‎2014‎-‎08‎-‎23T13:00:09.593737300Z' has failed with following error code '2155347997' (The operation ended before completion.). Please review the event details for a solution, and then rerun the backup operation once
the issue is resolved.
Running "vssadmin list writes" list some writes and all of them showing "no error".
Could somebody help me on this?
Regards,
Jaf

Hi,
The system writer fails because permissions to files in the %windir%\winsxs\filemaps\ or %windir%\winsxs\temp\PendingRenames directories are incorrect.
Please refer to the article below to resolve the issue:
Backup Fails with Error Message "Writer Missing" or "Failed" or "Timed Out" or "Waiting for Completion" in VSSADMIN
http://social.technet.microsoft.com/wiki/contents/articles/7309.backup-fails-with-error-message-writer-missing-or-failed-or-timed-out-or-waiting-for-completion-in-vssadmin.aspx
Best Regards,
Mandy
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WS2012 R2 Recovery from Windows Backup Not Working

Hi,
I tried to perform a bare metal recovery of a Windows Server 2012 R2 operating system backup but I can't get it to recover or access earlier restore points. Any help would be appreciated! I want to avoid reinstalling the OS *again*.
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Affected area: Computer\System Protection
Occurred since: 1/27/2014 2:43:27 PM
Description: The replica of System Protection Computer\System Protection on server.DOMAIN.COM is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent.
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More information
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Synchronize with consistency check.
Run a synchronization job with consistency check...
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1. Backup Log:
Backup started at '2014-01-27T11:26:21.356950100Z' failed with following error code '2147942487'.
2. Application Log:
The description for Event ID 517 from source Microsoft-Windows-Backup cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
27-Jan-14 11:26:21 AM
2147942487
%%2147942487
The resource loader failed to find MUI file
However, when I observe the backup process using "wbadmin get status", it reaches 99% then stops.
Running backup of volume Local Disk(C:), copied (97%).
Running backup of volume Local Disk(C:), copied (98%).
Running backup of volume Local Disk(C:), copied (99%).
Backup stopped before completing.
Summary of backup:
Backup stopped before completing.
The parameter is incorrect.
The server hardware is HP blade with two disk which are mirrored, and has 12 GB free space. below is the output from systeminfo command:
Host Name: server
OS Name: Microsoftr Windows Serverr 2008 Enterprise
OS Version: 6.0.6002 Service Pack 2 Build 6002
OS Manufacturer: Microsoft Corporation
OS Configuration: Member Server
OS Build Type: Multiprocessor Free
Registered Owner: Admin
Registered Organization: -
Product ID: 55041-339-7818202-76771
Original Install Date: 04-Aug-08, 3:15:18 PM
System Boot Time: 21-Jan-14, 3:58:47 PM
System Manufacturer: HP
System Model: ProLiant BL460c G1
System Type: x64-based PC
Processor(s): 2 Processor(s) Installed.
[01]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~3000 Mhz
[02]: Intel64 Family 6 Model 23 Stepping 6 GenuineIntel ~3000 Mhz
BIOS Version: HP I15, 02-May-11
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (GMT+03:00) Kuwait, Riyadh
Total Physical Memory: 16,381 MB
Available Physical Memory: 8,320 MB
Virtual Memory: Max Size: 21,821 MB
Virtual Memory: Available: 13,722 MB
Virtual Memory: In Use: 8,099 MB
Page File Location(s): C:\pagefile.sys
Domain: DOMAIN.COM
Logon Server: N/A
Hotfix(s): 157 Hotfix(s) Installed.
[01]: {47740627-D81D-4A45-A215-03B075A18EC7}
[02]: {3D019598-7B59-447A-80AE-815B703B84FF}
[03]: {A8E86480-A9C1-4414-8AA2-B05A485C82F0}
[04]: {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
[05]: {DB33A524-845E-4855-9E90-A5619BCDD527}
[06]: {ECC3A660-90E3-4A89-9FE8-F8B3C633B12E}
[07]: {65AFCB03-3111-47E2-B1ED-198D6B0BC96E}
[08]: {F5E29D9D-519A-36C7-87E3-9A22A8180B1B}
[09]: KB971513
[10]: KB971512
[11]: 944036
[12]: 982861
[13]: KB960362
[14]: KB2079403
[15]: KB2117917
[16]: KB2141007
[17]: KB2160329
[18]: KB2183461
[19]: KB2207566
[20]: KB2286198
[21]: KB2296011
[22]: KB2296199
[23]: KB2305420
[24]: KB2345886
[25]: KB2347290
[26]: KB2387149
[27]: KB2388210
[28]: KB2416400
[29]: KB2416470
[30]: KB2419640
[31]: KB2423089
[32]: KB2436673
[33]: KB2442962
[34]: KB2443685
[35]: KB2447568
[36]: KB2467659
[37]: KB938464
[38]: KB942288
[39]: KB948609
[40]: KB948610
[41]: KB949189
[42]: KB950762
[43]: KB950974
[44]: KB951066
[45]: KB951698
[46]: KB951978
[47]: KB952004
[48]: KB952287
[49]: KB953733
[50]: KB954155
[51]: KB954459
[52]: KB955020
[53]: KB955069
[54]: KB955302
[55]: KB955430
[56]: KB955839
[57]: KB956250
[58]: KB956572
[59]: KB956744
[60]: KB956802
[61]: KB957097
[62]: KB957200
[63]: KB957321
[64]: KB957388
[65]: KB958481
[66]: KB958483
[67]: KB958623
[68]: KB958624
[69]: KB958644
[70]: KB958687
[71]: KB959130
[72]: KB959426
[73]: KB960225
[74]: KB960803
[75]: KB961371
[76]: KB961501
[77]: KB967190
[78]: KB967723
[79]: KB968389
[80]: KB968537
[81]: KB969058
[82]: KB969897
[83]: KB969897
[84]: KB969947
[85]: KB970238
[86]: KB970430
[87]: KB970653
[88]: KB971468
[89]: KB971486
[90]: KB971557
[91]: KB971657
[92]: KB971737
[93]: KB971930
[94]: KB971961
[95]: KB972036
[96]: KB972270
[97]: KB972636
[98]: KB973346
[99]: KB973507
[100]: KB973525
[101]: KB973565
[102]: KB973687
[103]: KB973917
[104]: KB974145
[105]: KB974318
[106]: KB974455
[107]: KB974470
[108]: KB974571
[109]: KB975364
[110]: KB975467
[111]: KB975517
[112]: KB975560
[113]: KB975759
[114]: KB975929
[115]: KB976098
[116]: KB976264
[117]: KB976470
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[119]: KB976749
[120]: KB976768
[121]: KB976772
[122]: KB977165
[123]: KB978251
[124]: KB978262
[125]: KB978542
[126]: KB978601
[127]: KB978886
[128]: KB979099
[129]: KB979306
[130]: KB979309
[131]: KB979482
[132]: KB979687
[133]: KB979688
[134]: KB979899
[135]: KB979910
[136]: KB980182
[137]: KB980195
[138]: KB980218
[139]: KB980232
[140]: KB980248
[141]: KB980302
[142]: KB980436
[143]: KB980842
[144]: KB981322
[145]: KB981332
[146]: KB981793
[147]: KB981852
[148]: KB982132
[149]: KB982214
[150]: KB982519
[151]: KB982664
[152]: KB982666
[153]: KB982799
[154]: KB983589
[155]: KB948465
[156]: KB960568
[157]: KB968930
Network Card(s): 1 NIC(s) Installed.
[01]: HP NC373i Multifunction Gigabit Server Adapter
Connection Name: Local Area Connection 2
DHCP Enabled: No
IP address(es)
[01]: x.x.x.x
[02]: fe80::f494:43c2:7d90:e774
Hyper-V Requirements: VM Monitor Mode Extensions: No
Virtualization Enabled In Firmware: No
Second Level Address Translation: No
Data Execution Prevention Available: No
Things I have tried:
1. I tried to backup manually to external HDD using wsb snap-in, but it has failed in the same way.
2. Stop and re-add protection.
3. I have researched the error, some results suggest that some bad sectors might exist, however, when I run the command, it forces me to schedule the command on next boot. when I reboot, it loads windows after that gives a message "Cannot open the volume
for direct access"
How to end this loop? please help. Thanks for considering my question ...

Hello Ebttikar,
Please try clean boot then test how the issue goes. Following are the detailed steps about clean boot:
Log on to the computer by using an account that has administrator rights.
Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.
On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.
Click OK, Choose Don’t show this message again and then click Restart.
Please check if RDP session issue is still the same.
Please let me know the result.
Best regards,
Sophia Sun
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Monthly and Yearly backups not working for Protection Group?

Hi
We have a Protection Group with 160 members currently attached to it. The group has the following customized Recovery Points:-
- 1 recovery point every 1 day for the last 2 weeks, 1 recovery point every 1 month for the last 60 months and 1 recovery point every year for the last 5 years.
The schedule is as follows:-
- Every Day at 01:00, Every Month on First Day at 01:00 and Every 12 Months on 01 January at 01:00.
The daily tape backups are working fine without issue but neither the Monthly or Yearly backups are being attempted. We have checked the monthly backups for this issue for the last few months and are unable to see any evidence of the Monthly schedule even
running? This means that we are having to manually label the Daily tapes once a month as Monthly tapes but they will then stay on the Reports for the next 5 years as DPM will constantly request these tapes back.
Are you able to help with this matter?
Not that we really want to do this but if we removed the group completely and re-create it would this cause problems with our restore points?

Hi,
This is a known issue that can occur in all current versions of
DPM including DPM 2012, to correct the condition, you simply need to perform this step. Any time before the next scheduled (monthly or longer) backup, manually update
the long term backup schedule by hitting the MODIFY button. The code that runs when modifying the backup schedule redoes the bacup schedules and it fixes the scheduling issue.
Below is a DPM Power-shell script that will show you the scheduled backups for all recovery goals for all protection groups. You can see the last time each recovery goal ran, and the NEXT run time, so you can monitor
the goals and re-fix them if necessary.
NOTE: It takes about 20-30 minutes before the fixed next run time schedule will be populated after modify the protection group and updating the schedule.
# This script will list all currently scheduled backup to tape jobs #
# It will list scheduled, last run and next run dates #
# Note: The script takes in consideration that the DPM Database was installed locally on its #
# Default instance. If SQL is installed on a different location/instance, edit the line #
# that starts with $instance = '.\msdpm2010 #
# Author : Wilson Souza #
# Date Created : 1/13/2012 #
# Last modified : 1/17/2012 #
# Version : 1.0 #
# This version of the script was only tested on DPM 2010 #
param([string] $verbose)
add-pssnapin sqlservercmdletsnapin100
Add-PSSnapin -Name Microsoft.DataProtectionManager.PowerShell
$ConfirmPreference = 'None'
cls
$instance = '.\msdpm2010' # <---- If DPM Database is on a different location, edit this line accordinly
$query = "use DPMDB
go
CREATE FUNCTION label (@GUID varchar(36), @kindred varchar(4), @vault varchar(8))
returns varchar (1024)
as
Begin
declare @result varchar (1024)
select @result = vaUltlabel from tbl_mm_vaultlabel where mediapoolid = @GUID and generation =
case @kindred
when 'Fath' Then '2'
when 'Gran' then '1'
when 'grea' Then '0'
end and
vault =
case @vault
when 'Offsite1' then '3'
when 'Offsite2' then '4'
when 'Offsite3' then '5'
when 'Offsite4' then '6'
when 'Offsite5' then '7'
when 'Offsite6' then '8'
when 'Offsite7' then '9'
else
'1'
end
RETURN @result
END
go
use DPMDB
select ScheduleId as name
,def.JobDefinitionId as JD
,FriendlyName as PG
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,jobs.date_created as SCD
,SUBSTRING (CONVERT(VARCHAR(10),last_run_date),5,2) + '-' + SUBSTRING (CONVERT(VARCHAR(10),last_run_date),7,2) + '-' + SUBSTRING (CONVERT(VARCHAR(10),last_run_date),1,4) + ' ' +
SUBSTRING (CONVERT(VARCHAR(6),last_run_time),1,2) + ':' + SUBSTRING (CONVERT(VARCHAR(6),last_run_time),3,2) + ':' + SUBSTRING (CONVERT(VARCHAR(6),last_run_time),5,2) as LRD
,SUBSTRING (CONVERT(VARCHAR(10),next_run_date),5,2) + '-' + SUBSTRING (CONVERT(VARCHAR(10),next_run_date),7,2) + '-' + SUBSTRING (CONVERT(VARCHAR(10),next_run_date),1,4) + ' ' +
SUBSTRING (CONVERT(VARCHAR(6),next_run_time),1,2) + ':' + SUBSTRING (CONVERT(VARCHAR(6),next_run_time),3,2) + ':' + SUBSTRING (CONVERT(VARCHAR(6),next_run_time),5,2) as NRD
,dbo.label ((substring(xml,(patindex('%MediaPoolId%',Xml))+13,36)), (substring(xml,(patindex('%generation%',Xml))+12,4)), (substring(xml,(patindex('%vault%',Xml))+7,8))) as TL
,case
when substring(xml,(patindex('%vault%',Xml))+7,3) = 'off' then 'Long-Term'
else 'Short-term'
end as STLT
,case
when substring(xml,(patindex('%generation%',Xml))+12,4) = 'Fath' then 'Recovery Goal 1'
when substring(xml,(patindex('%generation%',Xml))+12,4) = 'Gran' then 'Recovery Goal 2'
when substring(xml,(patindex('%generation%',Xml))+12,4) = 'Grea' then 'Recovery Goal 3'
end as RG
from tbl_SCH_ScheduleDefinition sch
,msdb.dbo.sysjobs jobs
,tbl_JM_JobDefinition def
,DPMDB.dbo.tbl_IM_ProtectedGroup prot
,msdb.dbo.sysjobschedules jobsch
,msdb.dbo.sysjobsteps jobsteps
,msdb.dbo.sysschedules syssch
where CAST(sch.ScheduleId as NCHAR (128)) = jobs.name
and def.JobDefinitionId = sch.JobDefinitionId
and def.ProtectedGroupId = prot.ProtectedGroupId
and jobs.job_id = jobsch.job_id
and jobs.job_id = jobsteps.job_id
and jobsch.schedule_id = syssch.schedule_id
and (def.Type = '913afd2d-ed74-47bd-b7ea-d42055e5c2f1' or def.Type = 'B5A3D25C-8EB2-4032-9428-C852DA5CE2C5')
and sch.IsDeleted = '0' and def.ProtectedGroupId is not null
order by FriendlyName, next_run_date, next_run_time
go
drop function label
go"
$result = Invoke-Sqlcmd -ServerInstance $instance -Query $query
$count = 1
write-host " The list below shows all scheduled backup to tape jobs (short term and long term)" -f green
write-host
if ($verbose.ToLower() -eq '')
write-host " For optimun output, set PoweShell Width for screen buffer size to at least 200" -f yellow; write-host
write-host
write-host " Protection Group name Creation Date [Schedule Creation Date] [Last Run Date / time] [Next Sched Run Date/time] Goal type Recovery Goal # Custom Tape Label"
write-host " ------------------------------ ------------- ------------------------ ---------------------- -------------------------- ---------- --------------- -----------------"
foreach ($result1 in $result)
if ($color -eq 'white') {$color = 'cyan'} else {$color = 'white'}
write-host ("{0,2}"-f $count) -foreground green -nonewline
write-host ( " - {0,-30} {1,-13} {2,-24} {3,-24} {4,-27} {5,-10} {6,15} " -f $result1.PG, $result1.SD, $result1.SCD, $result1.LRD, $result1.NRD, $result1.STLT, $result1.RG) -nonewline -f $color
write-host $result1.TL -f yellow
$count++
else
write-host " For optimun output, set PoweShell Width for screen buffer size to at least 110" -f yellow; write-host
write-host " Protection Group Term Goal Tape Label"
write-host " ------------------------------ ---------- --------------- --------------"
foreach ($result1 in $result)
if ($color -eq 'white') {$color = 'cyan'} else {$color = 'white'}
write-host ("{0,2}"-f $count) -foreground green -nonewline
write-host ( " - {0,-30} {1,-10} {2,15} " -f $result1.PG, $result1.STLT, $result1.RG) -nonewline -f $color
write-host $result1.TL -f yellow
$count++
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
posting is provided "AS IS" with no warranties, and confers no rights.
I cant seem to get this script to run.. can someone point out what might be missing..
I've tried creating a shortcut like the following as well:
Target: C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe -noexit -File "C:\Program Files\Microsoft
DPM\DPM\bin\dpmcliinitscript.ps1" "C:\Data\scripts\scheduledjobs.ps1"
Start in: "C:\Program Files\Microsoft DPM\DPM\bin\"
If i run as admin in just takes you to a command line prompt in PS..
Any thoughts on what is missing here.. i've modified the ps1 to reflect 2012 in my case.. 2012 R2
DPM
Tech, the Universe, Everything: http://tech-stew.com
Ok, the 1.6 script works.. but only if i run it from the ps1 script file.. by right clicking it and doing the Run with Powershell option (non admin).. my shortcut doesnt work.. same issue.. it just goes to a power shell prompt. The right click and
run is non admin mode as well.
When I run it with the right click it shows no jobs scheduled.. If i look in dpm 2012 r2 i see a yearly tape backup scheduled for today.. the script doesnt show me a way to also get the monthly to appear (i've set the monthly for a day later but it doesnt
appear in the scheduled tasks for next 7 days).. i was under the impression this script would help force the monthly to appear/run.. but even the yearly that does show in DPM scheduled tasks isnt showing up with the script (maybe admin issue?)
Tech, the Universe, Everything: http://tech-stew.com

Itunes 11 backup - not working

Hi everybody
Before updating an ipad app I'm trying to backup data to my macbook using itunes. (this is what the app developer recommends for this particular update)
But the backup is not working and I don't what is happening.
I am running Mountain Lion 10.8.2 and itunes 11 on my macbook.
According to Apple support, I should be able to do this in iTunes 11:
Transfer files from your iPod touch, iPhone, or iPad to your computer
                           Connect your iPod touch, iPhone, or iPad to your computer and select your device.
                           Click Apps.
                           Below File Sharing, from the list on the left, select the app on your device that you want to transfer a file from.
                           From the list on the right, select the file you want to transfer, and click “Save to.”
                           In the window that appears, select the destination where you want to save the file, and click Open.
The file is saved to the selected destination on your computer.
I have followed all these steps, however nothing seems to happen when i click Open.
If I browse to the folder/destination that I had selected when I clicked Open, it is completely empty.
In this case I had created a folder on my desktop to save the backup to.
Can anyone offer me any suggestions?
FWIW I am trying to save .fdb files - which I am unfamiliar with.
Thanks.

Hey guys, I had the same problem. I checked all three options:
1/ Crossfade kept it at 10 as 12 wouldnt work)
2/ Sound enhancer
3/ Sound check
Then I relaunched itunes and it now works. Hopefully it keeps working, and haopefully this helps you guys out also !

Windows Media not working.

I cannot figure out why my Windows Media is not working. I can't download pictures or do any backups to dvd's. For the backup it keeps saying the dvd is filled and it's a brand new one. It just won't let me do anything that involves window
media.

Are you able to do the same outside Windows Media Player?
You may go for a System Restore. Select any restore point when there was no such issue.
You may also run the Fix it
application for fixing problems.
S.Sengupta, Windows Entertainment and Connected Home MVP

DX4000 Search in Windows Explorer not working

I'm the administrator of a 6TB DX4000 which is the NAS at our office of 4 PCs. The Sentinel holds about 25GB of our working data (word, excel, pdf, and other files), which I back-up every 2 days onto a WD My Passport Ultra UDB drive. I can do this using Copy/Paste functions in Windows Explorer. The USB drive can be connected via my PC or, for faster back-ups, via one of the USB ports at the back of the Sentinel (I have configured the USB drive as a shared folder). During and after the backups, everything works well (all of us at the office can save, modify, and create new folders and files). The only problem is that Windows Explorer stops displaying files/folders, also the WE search function stops working for a few hours in all PCs. Thus, we cannot locate files when the search function is not working, which is a big problem for us. This happens irregularly (sometimes after each backup and at times every couple of weeks). I’m quite certain that this issue is being originated by the backup process. I have tried a few things: restarted PCs/Sentinel/Switch/Modem to no avail. All updates have been carried-out. Also, I checked other forums/threads but haven't found a similar problem. Everything is working fine, except that we can’t do searches in WE (also searches don’t work in Word or any other software). Inexplicably, WE starts to work again by itself in full capacity a few hours later. Please let me know if there is a solution to this issue. Thanking you in advance.

Hi Gramps, Many thanks for your thoughts. It took me a while to try various ideas, hence my slow response. When Windows Explorer was not working, Remote Desktop Connection was not working either (it was hung-up and would not load further than saying something along the lines of: updating desktop settings). However, the Dashboard remained operational during this time. In answer to your query: Yes, I shared the USB My Passport from the Dashboard when I first set-up the system 9 months ago. Following your ideas, I unshared the drive using the Dashboard. This took few hours. Then I rebooted the Sentinel and all the PCs. I’m glad to report that the WE is now fully operational and that the WE search function is now working. Also, RDC is working again. I’m beginning to agree with your thoughts that File Indexing is the problem since I have been disconnecting the USB My Passport as soon as the copying of files was completed (thus Indexing may have been incomplete). Please let me know if there is a way of testing if “File Indexing” has been completed. Much appreciated.

Windows backup not working

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