Windows Burned CDs not readable

Can someone help me figure out why my Burned CDs won't work on my mac if they were burned with Nero 6 for Windows (I burned several CDs on my PC and when they are inserted in my iBook, three minutes later, they get ejected!) I am wondering how I can fix this, because I also seem to have a problem being able to burn CDs from the finder as well (blank CDs don't show up in the finder, and disk utility says that I am unable to burn CDs, but I have been able to burn them 2 months ago!) please help me out if you know what is going on! I am really frustrated about this!

Welcome to Discussions!
Awhile back, there was an issue with the combo drives that were shipped in the iBook G4's, so it is possible that your experiencing the same failure. Have you tried using CDs that have been burned on a different PC? Will the drive read "normal" CDs? (store-bought music, or retail game CDs) Can you boot off of the OS X install CDs that came with your iBook? If you can boot off the OS X CD, try running Apple Hardware Test. If that comes back ok, run disk first aid, and repair permissions (repair permissions 2-3x in a row). If none of that works, call Apple Support. If you were able to boot off the Mac OS X CD, you might try backing up all pertnint info onto your external HD, and reinstall the System Software.
Best,
-josh

Similar Messages

Can't see/open windows-burned cds

I have 3 Windows XP-burned cds that don't show up on my Mac desktop when inserted.
I know when I burned a disk in Vista recently, it gave me the choice of default or mac-readable and I was able to burn that one correctly. I assumed it was the same deal with XP so I gave the disks to a Windows XP friend to redo and she can't see any instructions to make it mac-readable.
They were burned at different times on two different computers. One has documents that I have the software to open. The other two are .avi movies taken with a digital camera.
How can I ensure that they will be mac-readable?

This is more of a, "How to use Windows XP," than a, "How to use Panther" question. Basically you probably need to make sure the disc is closed, and preferably in some Mac compatible format such as ISO 9660.
http://www.google.com/search?q=burna+disc+for+mac+on+windowsxp
http://conradc.wordpress.com/2008/04/28/cannot-read-cd-or-dvd-from-windows-vista /
http://discussions.apple.com/thread.jspa?messageID=8472576
http://discussions.apple.com/message.jspa?messageID=6035075
Message was edited by: Limnos

Burning Cds Not Working

i try to burn cds.
when i put a cd in my drive itunes says you have inserted a blank cd so it knows the drive is there ect.
i go to burn and it says
""DISK BURNER OR SOFTWARE NOT FOUND""
i can burn in windows media player and nero burning rom just not itunes.
any help
im using 7.3 btw.

I'm having the same problem, i tried disabling daemon tools and re-installing itunes but it still wont work. i even restored my crappy compaq to factory settings but its still not working. i was using it to burn cds three days ago and it just stopped at one point. when i go to preferences it says no cd drive found or something, but windows, nero, and sonic can all burn. any ideas? thanks

2 users on same iMac; 2 different iTunes; burned CDs not appearing in iTunes

My wife and I have an iMac 27", and we have our own users set up; however, we wish to share iTunes music library with each other. (She syncs her iPhone with her user signon, and I sync my iPhone with my user signon.) The songs we wish to share are all CDs that have been burned into iTunes using my user signon. The songs show up in my iTunes; however, they do not show up with her signon. Is this possible, or does that go against piracy laws?
I currently have iTunes in a public (shared) folder; however, this does not seem to work.
Any suggestions would be greatly appreciated.
Regards,
Timo

Hmm... this is a bit technical,
Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.
https://discussions.apple.com/community/itunes/itunes_match

Burned CDs not recognized on PC

I burned two CDs several weeks ago with one movie each that was recognized and played by my daughter's PC. However, I have burned three other CDs with movies since then in three ways different to the first ones which were not recognized by my daughter's PC and, of course, were not played. I then burned another CD as I had the first two but this CD was not recognized by her PC.
Do you have any suggestions about burning a CD on an iMac that can be recognized by a PC? I don't understand why the first two CDs were recognized and playable and the last one was not.
Thanks for your help.
Vernon

What was the video format of the movie that was successfully recognized and played on your daughters PC? What program is your daughter using to view the CD?
The movie files were in Quicktime which she has and used to view them.
What program did you use to burn the CD?
I used a burn folder from Finder for the movie CDs.
What is the video format of the other movies that you unsuccessfully burned?
Quicktime.
All CDs played on my iMac with Quicktime and also with RealPlayer.
Any suggestions?

Restoring burned cds (not backup cds) to itunes Library

I was having memory issues with my computer. I burned all my tv video stuff to disk and delete them from Library. ended up getting new computer and had entire library transfered over. All but what I had on cd. Now cant play stuff on cd unless its in computer drive. I found out its because I didn't burn cd useing back-up key. I just burned it normal. How do I get Itunes to restore all my videos?

Just had to check mark add CDs to libraray

Unable to Burn CDs in iTunes for Windows: (Will not fit, but it should.)

I am attempting to fix an issue with a friend's iTunes for Windows. Although previously this computer using this media was able to burn audio CDs through iTunes, recently, an error has appeared before any burn. When loading the proper amount of time to fit on a CD, iTunes claims:
"The songs in this playlist will not fit on one Audio CD"
"Do you want to create multiple Audio CDs with this playlist split across them?"
"This will require more than one CD to complete."
When running CD Diagnostics, I receive the following information:
++++++++++++++++++++++++++++++++++++++++++
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension XPS Gen 2
iTunes 7.0.0.70
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
UpperFilters: GEARAspiWDM (2.0.6.0),
Video Driver: 128MB DDR ATI Radeon 9800 Pro\128MB DDR ATI Radeon 9800 Pro
IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\DiskWDCWD5000KS-00MNB0____________________07.02E07, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STDVD-ROM_GDR8162B_______________0015___, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSONYCD-RW__CRX216E_____________________PD01___, Bus Type ATA, Bus Address [1,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: HL-DT-ST DVD-ROM GDR8162B, Rev 0015
Drive is empty.
E: SONY CD-RW CRX216E, Rev PD01
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48.
The drive CDRW speeds are: 4.
The last failed audio CD burn had error code -128(0xffffff80). It happened on drive E: SONY CD-RW CRX216E on CDR media at speed 0X.
++++++++++++++++++++++++++++++++++++++++++
Additionally, I copied the iTunes playlist to a new drive that was recently installed with Windows, and the same problem occurs when rebooting under that system.
Also, please note that this issue occured prior to updating to iTunes 7.
Any assistance anyone could offer would be greatly appreciated by both myself and my friend.
Thank you so much,
Keith
iTunes 7 Windows XP Pro

Hey,
Under warranty you'd be better then to call into phone support, if something has to be done with the notebook, they'll be able to set that up with you.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I worked on behalf of HP.

Audio CDs get "The disk you inserted was not readable by this computer"

Hi All,
This a near-duplicate of a message originally posted to the Snow Leopard forums.
A couple months ago I upgraded to 10.6.4 from Leopard and configured a Boot Camp partition running Windows 7. Yesterday I discovered that whenever I put any audio CD, retail or burned, into the Macbook's drive I now get this message - "The disk you inserted was not readable by this computer" - with the options to ignore or eject. Disk Utility displays no unusual information, but a check of the system log on Console turned up this:
Sep 8 11:05:21 Hard-Drive diskarbitrationd17: unable to probe /dev/disk1 (status code 0x00000047).
Has anyone encountered this problem before? I suspect it's related to Boot Camp but not to the initial installation - CD reading worked fine right after the install. Note that this only affects CDs - Burned and retail DVDS read without any trouble.
Michael
P.S. The CDs tested include one just out of the shrink wrap, so please, no "have you checked your CDs they may be scratched" replies.

Thanks, but no thanks. This is a software/hardware (driver?) issue, not a hardware issue alone. I kept a bootable backup copy of my 10.5.8 installation on an external drive, and a quick restart into that yields a desktop where CDs still load perfectly. I'm looking for power users with specific experience with this particular error and insights into what is causing it in 10.6.4.
Message was edited by: mlach, who is tired from simultaneously troubleshooting this and an X11 error and has forgotten how to type.

DVDs not readable, but data CDs are

All of a sudden my iBook stopped reading media DVDs. After I insert a disc, an error message appears, saying "Disc Insertion/ The disc you inserted was not readable by this computer." The DVDs will play in a normal DVD player. Data CDs will still play on my iBook, however. Is there anything I can do by myself or do I need to take it in to an Apple Store?

Hello, apaustian
I have an identical problem on both my iBookG4 and my iMacG5. the G4 has only a combo drive; the G5 has a superdrive. If I weren't so frustrated I would laugh when the G5 tells me a DVD I just burned with iDVD "is not readable by this computer." (it's actually not readable by either but is still readable by my good old Sony Windows and my Samsung dvd/vcr combo....:-)
I have seen (in other posts) discussions about the necessity of Helvetica.dfont (note the d) and I can't find it in my iBook. Do you have this font in your machine? (if not, any idea how we can find it without a complete re-install? I mean, we left Windows to avoid these problems didn't we?)

Disc Burner. Why are some files not readable or writeable?

Hello,
I am trying to backup my friends computer files on a beige G3 (233 MHz). I am burning about 6 DVDs of AIF music files. Most of the files are about 30 - 40 Megs in size. Often I receive error messages on particular files that read:
"The operation cannot be completed because some data cannot be read or written.
(Error code - 36)"
Followed by the choices: "Stop" or "Continue".
I have a bad feeling that my startup disk is too small but I am not sure.
Most of the files work fine. However some of the files cause disc burner to not be able to use them in the disc image before I burn. Why would this be?
Here are the specifications:
Computer: beige G3 with two hard drives (one SCSI and one ATA hard drive) and a Pioneer DVR-110D DVD writer which is Apple supported (Apple system profiler indicates Apple supported on this DVD writer). My blank DVD disks are Sony Vermatim DVD-R (1 - 16x speed support). Although I think my beige G3 only writes them at about 2 or 4x.
I am using OS 10.1.5. My startup disk which has OS 10.1.5 in it is a 4 GIG SCSI disk. Is this big enough for a startup disk (for creating 4.5 GIG DVDs)? My files are on the second hard drive which is a 40 GIG ATA disk.
I have a bad feeling that my OSX startup drive is too small for disk burning - it is only 4 GIGs in total and OSX Disc burner (Disc copy) is first making a disk image on my startup volume before it burns it. Perhaps that disk image is too large for the startup volume. Is there any way I could ask OSX to put this disk image on the second larger hard drive instead (not the startup drive?).
Here is my process (I hope I am doing this right - I am new at this):
1. I first insert a blank DVD-R
2. A message pops up asking my if I would like to create a blank disc image for this disk (I think this is the typical Disk Copy utility window. I say "yes" and give it a name and choose the "DVD-R or DVD-RAM" option. (I am not sure if there are other important settings to choose here or better settings to use but I guessed the other options that seemed obvious. A blank disk image is created with an icon that looks like a DVD disk.
3. Then I drag my chosen files to this blank disc image. It takes about 30 minutes to copy over. Thats when I receive the error message that some files couldn't be "read or written". The other files work fine but it would be nice if they all worked.
Why would some files not be readable or writeable?
4. Then I choose file/burn in the top menu and the DVD is created. This takes another 20 - 30 minutes. At the very end of the process another message pops up saying:
"Sorry the operation could not be completed because an unexpected error occured (error code -28)" Followed by an "OK" button.
However all the files that made it onto the final DVD are fine - its just that its not all of the ones I originally chose in the first step when dragging to create the disk image.
Am I doing this the right way?
Why are some files not "readable or writeable" as it indicates in the error message?
Is my 4 GIG startup disk too small for this? or are the music files possibly corrupt? or could there be some other possible problem?
Thanks

To follow up, I have some good news. After following your advice Kappy, it now works very well Thanks! Instead of using the 4 GIG volume for the OS, I am now using an 8 GIG partition on an 80 GIG drive. So now the OS has some room to operate. No disk errors occured on my first DVD
Now there was one problem. The second DVD burned gave me an error. I am not sure why but I am going to guess that because I had to installed the OS onto an 8 GIG partition maybe the OS needs to be rebooted in between disk burns because although 8 GIGs is certainly greater than the 4 GIGs I gave it last time, it still isn't a lot of space - maybe just enough to do one DVD at a time. Thats only a guess. So I rebooted to see if that clears the system out ready for the next DVD and I am trying to burn the second DVD again. If I remember I will report back. In any case, yes, this seems to be working. I hope this second DVD burns well too.
Thanks Kappy

Received this error message when starting iTunes and reinstalling does not resolve it: The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing.

Received this error message when starting iTunes and reinstalling does not resolve it: The registry settings used by iTunes drivers for importing and burning CDs and DVDs is missing...
Can I uninstall existing iTunes without losing my media library? and then install fresh to fix this problem?

Hi there kweitkamp,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
-Griff W.

IPod will not sync, and will not burn cds...

1.) When I connect my iPod to the comp the syncing process starts. The little wheel my my ipod's name starts spinning, then slows down, then freezes and itunes stops responding. I have to hit crtaltdel to manually shut down itunes. Then, I have to click on the little icon in the lower right hand corner that says "Safely Remove Hardware" to disconnect my ipod w/o messing it up. Fortunately, my ipod is okay, but I have not been able to update it since the beginning of May.
I have recently downloaded the latest 2 versions of itunes and the latest Gear program.
After I had problems, someone suggested downgrading to a lower version of iTnes. When I tried to downgrade to a lower version my comp would not let me do it. Also, I have recently installed to a new program, Alcohol 120%, and that burns dvds fine. I did install it after I had been having problems w/ itunes and my ipod.
2.)I can play all my music on my iTunes on my comp, but when I go to burn a cd, I get this message "Disc Burner or Software Not Found."
I have read other threads, and this is the info I can provide so far (please bear in my I am not that comp savvy).
- My operating system in an eMachines, Windows XP
Service Pack 2, standard 32-bit.
- I unistalled and reinstalled iTunes.
- I ran the cd/dvd diagnostics test on iTunes and this
is the result:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
EMACHINES T6544
iTunes 7.2.0.34
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), IVIASPI (1.0.0.0), CDR4_XP (8.0.0.212),
UpperFilters: Cdralw2k (8.0.0.212), GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
NVIDIA GeForce 6100
Connected Device Information:
DiskDrive, WDC WD2500BB-22RDA0, Bus Type ATA, Bus Address [0,0]
DiskDrive, Generic USB CF Reader USB Device, Bus Type USB
DiskDrive, Generic USB MS Reader USB Device, Bus Type USB
DiskDrive, Generic USB SD Reader USB Device, Bus Type USB
DiskDrive, Generic USB SM Reader USB Device, Bus Type USB
CDROM, HL-DT-ST DVD-RW GSA-H11N, Bus Type ATA, Bus Address [0,0]
CDROM, CD-ROM Drive, Bus Type SCSI, Bus Address [0,0]
CDROM, SCSIVAX DVD/CD-ROM SCSI CdRom Device, Bus Type SCSI, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
F: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
L: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
~~*~*~*~*~*~*~*~*~~
Any help, please?
Configuration: itunes 7.whatever (the newest one)
ipod, 80 gig
eMachines Windows XP Windows XP service Pack 2, standard 32 bit

LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), IVIASPI (1.0.0.0), CDR4_XP (8.0.0.212),
UpperFilters: Cdralw2k (8.0.0.212), GEARAspiWDM (2.0.6.1),
hmmmm. you've got rather a lot of burning software entries in there. (it looks like you've got some kind of Roxio product installed, as well as itunes and Alcohol 120%.)
by way of experiment, try the technique described in the following document (remember to take a backup of your device filter registry keys first).
iTunes for Windows: Troubleshooting CD issues caused by device filters
do you still get the itunes message with just the iTunes filters in place?

"iTunes was not properly installed. if you wish to import or burn CDs you need to reinstall iTunes."

I have recieved this messaged after uninstalling and reinstalling itunes 3 times.
I have rebooted my laptop over 100 times playing with all the things i needed to do.
Here is a list of things I have done... NONE solved the problem of me burning CDS.
I had ZERO problems burning cds, I did it regularly, but since i dl the new itunes, it totally messed up everything.
I cannot even burn on Windows Media player however when I check in Admin control panel it states the device is working properly.
I have....
...done this http://support.apple.com/kb/TS3299 ALL OF IT! including taking away upper filters, adding GEAR filters, REMOVING ALL Gear documentation and then reinstalling it.
...done every single option that is here http://support.apple.com/kb/TS2372 ...
( I apologize if I am repeating myself. I've been at this for 5 hours straight)
.....done http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
...done... I cant remember what else but I've probably done it all...
Here is my diagnostic from itunes
Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 1 (Build 6001)
Gateway M-6846
iTunes 11.0.5.5
QuickTime 7.7.2
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0037BF40094E6388
Current user is not an administrator.
The current local date and time is 2013-09-05 22:11:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {D9144DA2-6F49-49B6-BB1E-D41D78D9C8A4}
Description:        Intel(R) PRO/Wireless 3945ABG Network Connection
IP Address:         192.168.0.11
Subnet Mask:    255.255.255.0
Default Gateway:            192.168.0.1
DHCP Enabled: Yes
DHCP Server:     192.168.0.1
Lease Obtained:               Thu Sep 05 21:03:57 2013
Lease Expires:   Thu Sep 12 21:03:57 2013
DNS Servers:      64.71.255.204
                                64.71.255.198
Adapter Name: {F1970DC5-06FC-4A6D-AA9F-8343BE38191F}
Description:        Realtek RTL8101 Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:         0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:            0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained:               Wed Dec 31 19:00:00 1969
Lease Expires:   Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection:          LAN Connection
Connected:        Yes
Online:                 Yes
Using Modem: No
Using LAN:          Yes
Using Proxy:       No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-09-05 22:08:00.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: Optiarc DVD RW AD-7563A on CDRW media at speed 10X.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: Optiarc DVD RW AD-7563A on CDRW media at speed 10X.
**** Device Connectivity Tests ****
iPodService 11.0.5.5 (x64) is currently running.
iTunesHelper 11.0.5.5 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod touch (5th generation) running firmware version 6.1.3
Serial Number: CCQL5E9GF4JW
iPhone 4S running firmware version 5.0.1
Serial Number: C36GQKB5DT9Y
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Thank you in advance for your help!!!!!

I had a very similar problem, error 4251. (look in your log you will see that error) Since I finally fixed my problem, I thought I would see if I can help someone else.
What I found is that I lost burn ability in both iTunes AND Windows. Like you did. I did some digging and found that this wasn't hardware related at all. In fact, this boils down to a registry key getting messed up. (sigh) Yeah. It causes the system to get a bad 'handle'.
OK, here's what to try. Go to this Microsoft KB article. Scroll down and find the *manual* instructions for Vista. Delete the registry key that it specifies. Reboot. Now verify that you can burn in Windows. (If you have a RW disc, do a disc erase, or just try and burn from Windows Media Player.) If that is working now, you're on the right track.
Now the issue is that iTunes will still be broken. Go and install the latest Gear driver. (I know you may have done it, but do it again.) Now follow the intructions in this Apple KB article to verify the "GEARAspiWDM" info is back there in the registry. Now reboot. Try and burn in iTunes.
I hope this helps.

ITunes was not installed properly. If you wish to import or burn CDs you need to reinstall iTunes

With Windows 7 I have completely deleted anything that was associated with Apple, Help, Support, you name it. It was verified nothing Apple. Reboot took place. I reinstalled iTunes per instructions and once again I got the following:
iTunes was not properlyinstalled. If you wish to import or burn CDs you need to reinstall iTunes.
Oviously something is amiss.

Having finally found a post to the same situation, I ran diagnostics and believe I have the same problem as this post. Here is the diagnostic report:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP EliteBook 8460p
iTunes 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 5.2.0.6
and so on...

ITunes is not installed properly. If you wish to import or burn CDs you need to reinstall iTunes .

I have installed iTunes on my new Windows 8 laptop and I get the "iTunes is not installed properly. If you wish to Import or burn CDs you need to reinstall iTunes."
I have worked with Dell technicians and we have re-installed iTunes numerous times. We modified the Registry by adding the Upper Filters key and we removed the CD player in Device Manager and allowed it to be automatically reinstalled by the computer. All of this failed.
Please help!

Hello ,
Thanks for using Apple Support Communities.
I understand you've already uninstalled iTunes previously to troubleshoot this issue but make sure to follow the steps in the following article to remove iTunes and all of its components in the specific order listed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, continue troubleshooting with the following article.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Take care,
Alex H.

Windows Burned CDs not readable

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