Windows cannot recognize iPOD mini

I just bought a new iPOD mini (pink 4Gb), but when I conected the iPOD to my laptop and other desktop, the computer always shows 'cannot recognize the usb device, the divice might be malfunction', so iPOD shown as unknown device in my usb controller, when double click that, shows no driver suitable. I tryied all methods I can find from the website and none can resolve the problem, then I request repair service twice, but still didn't resolve the problem. When conected to computer, baterry shows charging normally, it seems the cable is right, and my computer meet all reqiures. Is anybody meet such questions? Could anyone give me kind help?

Yes, I tried 5Rs, different USBs, different computers, all doesn't work. I saw from one article about the format, then I check mine find the last item in 'setting-about' is 'model', not 'format: windows', so I thought might be because this, I download MacDrive, xPlay, they still doesn't work, then I tried MAC computer, after connected, it didn't show on the desktop, but I check the repair service results, all says found no problem.

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