Windows cannot start

hi,
I have connected  8GB DiskToGo make pen drive in my Windows 7 32 bit enterprise edition. This is under Yellow Exclamatory mark. If I update the driver, i am receiving "Best Driver is installed already". Windows cannot start error code is 10
in the properties of the device.
http://support.microsoft.com/kb/943104
http://support.microsoft.com/kb/978977
Kindly guide me how do i identify which is blocking the device to start. What are the logs should I refer and solve the problem.
Regards,
Boopathi S

Hi,
Let's verify these things:
Did it work fine with another USB cable or port, or on another computer?
If the drive does not work on the 2nd computer, the drive is probably defective.
If the drive works fine on another computer, there are a few steps to follow while the drive is connected to the original computer:
1. Right-click on Computer and choose Manage.
2. Double-click on the Device Manager.
3. The device will usually appear under "Other Devices" or "Unknown Devices"; right-click on it and choose Uninstall.
4. reinstall it for test.
Karen Hu
TechNet Community Support

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