Windows, Design Premium, & Design Standard CS4 Re-install

I need to re-install my Windows software. I have a serial number for CS4 Design Premium & CS4 Design Standard. Will I be able to re-install all of these CS4 programs iwthout any "hiccups" once I wipe my slate clean with a new Windows install?

We don't know anything about your system and generally preemptively asking is not going anywhere. Run Help --> Deactivate and then simply proceed with your system rebuild. if you have specific issues, you can always come back.
Mylenium

Similar Messages

I own Adobe CS4 Design Premium Suite and want to install it on 2 computers in my home. Can I with 1 serial number?

I own Adobe CS4 Design Premium Suite and want to install it on 2 computers in my home. Can I with 1 serial number?

Yes. A single user license allows for activated installations on two machines of the same platform type (Windows versus Mac). A limitation in this allowance is that only one of the machines can be using the Suite software at any given time.

CS3 Design Premium upgrade. Won't install DW... ???

I had CS2 installed on my MacBook... I purchased CS3 Design Premium upgrade, and tried to install. I had DLd the Dreamweaver CS3 demo awhile ago, and deleted it after the trial was over. Now, when installing CS3, the installer says Dreamweaver is already installed? And won't let me install! DW is not installed, and I've tried deleting every file I could find that mentions DW but no luck. Anyone have any ideas??? Thanks!

Activation is a process that Adobe has created to allow its programs to
continue to operate after installation. It is supposed to protect them
from piracy. You can install most Adobe programs on multiple computers,
but have them activated on at most two at a time. It is recommended to
deactivate the programs before messing with the clean script so that you
do no use up your activations unnecessarily.
You can find the Clean script here:
Mike

Design Standard, and Design Premium, Design Web, and Web Premium don't show up as applications we can package in Creative Cloud Packager. What app replaces these in CC?

Using our Enterprise License key Design Standard, and Design Premium, Design Web, and Web Premium don't show up as applications we can package in Creative Cloud Packager. What apps replaces these in CC?

If your machine does not meet the tech specs for an application, the application will not be listed/offered in the manager. In this case Premiere Pro CC is a 64-bit application and your machine is 32-bit.

Is the registration process for CS5 Design Premium different than CS4?

When I installed my CS4 Design Premium the program would ask me to register from time to time until I finally did it to stop the reminder from coming up.
Is the CS5 Design Premium registration process the same?

I can't imagine why not, but you really should call Adobe sale to make sure you've got all the proper credentials.
Bob

Design Premium 5.5 won't install, need for class!

This is pretty urgent as I need this to install for a course I am currently taking for college.
It installed fine before, but I uninstalled a few things from my PC and was having some problems with Adobe and uninstalled it as well.
So when I try to re-install it, it won't install... says something about UI parent? all the details below...
XP Home (32)
Reason why I uninstalled it because when I would have Foxit Reader open or my MS Word Docs open, any Adobe products menus and saves would not work. If any of the programs were open, Ctrl+Shift+S would not work to save as, simple save will not work. I need all of these programs to be open for my courses and so I tried uninstalling/reinstall, but I'm having issues reinstalling.
Any help or suggestions would be immensely appreciated!!
Here's the error messages:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 88 error(s), 82 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS5.1 Core_x64
    This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
    Family: InDesign
    ProductName: Adobe InDesign CS5.5 Icon Handler x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe Player for Embedding x64 3.1
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: Shared Technology
    ProductName: Photoshop Camera Raw (64 bit)
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobeCMaps x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe Linguistics CS5 x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobePDFL x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: AdobeTypeSupport x64 CS5
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
    Family: CoreTech
    ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
    Family: Adobe Web Suite CS5.5
    ProductName: Adobe Media Encoder CS5.5 X64
    MinVersion: 0.0.0.0
    This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
    Removing this payload from the dependency list.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {152B1DA7-A342-4EAA-BD28-25DD7B74AB3C} Suite Shared Configuration CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files\Common Files\Adobe\Installers\adobeTemp\{152B1DA7-A342-4EAA-BD28-25DD7B74AB3C}\_124_ce48f9f53509 f9d596ad160661321584" to "C:\Program Files\Common Files\Adobe\ssc\PremiereProSuite-CS5.5-Mac-GM\aul.xml" Error 32 The process cannot access the file because it is being used by another process.(Seq 122)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 122)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Adobe Dreamweaver CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Media Encoder CS5.5: Install failed
ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed
ERROR: DW050: - Adobe XMP Panels CS5: Install failed
ERROR: DW050: - Pixel Bender Toolkit: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: Install failed
ERROR: DW050: - Photoshop Camera Raw: Install failed
ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed
ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed
ERROR: DW050: - Adobe Flash Player 10 Plugin: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Creative Suite 5.5 Design Premium: Install failed
ERROR: DW050: - AIR for APPLE IOS Support (FP): Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - AdobeTypeSupport CS5: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe Flash Fonts1: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler: Install failed
ERROR: DW050: - Adobe Fireworks CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - AdobeOutputModule: Install failed
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - AdobeCMaps CS5: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - Adobe Flash CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Player for Embedding 3.2: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed
ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed
ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed

Thank you for your reference.
It didn't work for me however
But I did find something that solved my situation. For some reason the suite didn't uninstall Adobe Reader Pro even if it came with the suite and had to manually uninstall that. After that, everthing installed fine .
That is probably a noob's common mistake is not uninstalling everything :/
I really appreciate your response though, Mylenium.

I formatted the harddrive and reinstalled CS5 Design Premium, but Dreamweaver won´t install again.

I formatted the harddrive of my Macmini from 2010 2.4 Ghz Intel Core 2 Duo, 8 GB 1067 MHz DDR3, Mac OSX 10.6.3 or 10.6.4 (snow leopard) and reinstalled Adobe CS5 Design Premium student edition, but Dreamweaver won´t install again. I downloaded a new CS5 from Adobe yesterday, but it doesn´t help. What´s wrong?

You would have to provide the install logs to figure that out:
http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Otherwise you should run the cleaner tool and try again:
http://www.adobe.com/support/contact/cscleanertool.html
Mylenium

I ordered the CS5.5 Design Premium, and InDesign will not install because, although my computer is 64 bit capable, it is currently set at 32 bit. Is there a way I can create a custom installation that will allow me to install products that require a 64 bi

Any guidance would be greatly appreciated. I am financially impaired (nice way of saying "poor"), and cannot afford to purchase any more upgrades for my system or another version of InDesign.
I am sure there must be settings that will allow me to install the program, possibly with limited functionality due to this issue. I am disabled and cannot work outside of my home. I was hoping to make a small income freelancing with this package, and InDesign is a crucial part of the package.
Thank you very much for any assistance.
Kara Bismarck
<email removed-kglad>

So I would have to uninstall Windows 7 Home Premium and reinstall it as 64-bit? I'm trying to do this without having to reformat my computer. Is there a way I could create a 64-bit partition on my secondary hard drive without reinstalling the OS?

Web design premium cs6 disc won't install...

Instead my autoplay is reading it as a picture disc and promts me to pick as you can see. How would I go by fixxing this?

What happens if you execute that Install.app file?
Are you trying to install on a Mac? It might be a case where you have a Mac disc where you need to have a Windows disc.... the first image you showed earlier mentions Windows Explorer.
If it is a Mac disk then chances are it will not work to activate a Windows installation from a download.
If you know you ordered a Windows version then you probably need to contact Adobe to get the correct disk sent to you.
If you mistakenly ordered the Mac version, then you can swap platforms if you follow the instructions on the page linked below:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

PS CS5 install compatibility with CS4 Design Premium

I am wanting to install PS CS5 Extended when I already have CS4 Design Premium (with PS CS4 extended) installed. Can I keep PS CS4 as part of the suite and simply install PS CS5 as well or is that going to create problems?

Yes, you can keep CS4 and install CS5.

Impossible install or uninstall Adobe CS4 Design Premium - Win

Hello,
I own a license for Creative Suite Design Premium Educational Ita Cs4, installed in Windows Vista 32 bit SP1.
After 3 or 4 months from installation (and a malware infection) Acrobat didn't start displaying error "Licensing for this product stop working". Other programs works, only Indesign speaks English and not Italian.
After several trials I decided to uninstall Acrobat Pro 9 and then reinstall it. I uninstall Acrobat Pro 9 and then problems starts...
After the uninstallation I was unable to use Adobe DVD for installing or uninstalling any program. When I click on Setup.exe appears Installation windows but when I choose install nothing happens. (In Windows Task Manager there is Setup.exe process).
So I try to uninstall Creative Suite to make a new clean installation but it,s impossible using Adobe DVD, Windows Cntrol Panel or program such Revo Uninstaller. In Revo Uninstaller and Windows Installation Manager Creative Suite and single applications simply disappears.
All this works was done as administrator.
Someone could help me?
Luca Bramardi - Italia

Read the license agreement . There will be a lot of impenetrable legalese gobbledygook in it, no doubt, but I bet it will be crystal clear on the subject of how many computers the software can be installed and activated on at once.
My money is on one.

Unable to open Adobe Acrobat Pro after CS4 Design Premium install

I recently purchased Adobe CS4 Design Premium. I attempted to install it Sunday, and it completed with an indication of success. I then tried to open all my applications to make sure everything went well, and Acrobat keeps coming up with the following error: "You can't open the application Adobe Acrobat Pro because it may be damaged or incomplete." I tried to remove it with the uninstaller, and it does not see it. I have tried to install it multiple times. I even swapped out the DVD drive to see if it was having problems reading the disc, but nothing has helped. I even tried to delete it entirely. I currently have a web case open, but they state that can take up to 3 days to be answered. I tried to call technical support, but gave up after an hour on hold. I suspect a bad disc, but I really don't want to have to wait a week or more to get the issue resolved through sending endless emails back and forth with a web case. I was hoping someone would have a good answer to my problem that would not require that. I am trying to install it on a fairly plain OS 10.6.2 system. It is a 2009 Mac Pro Quad with 6GB of RAM. As stated, so far none of the other applications are giving me any issue. It has just been Acrobat Pro.
Thanks.

I ended up finding the probable solution to this problem. I downloaded the trial version of CS4 Design Premium. Seeing that I had already installed CS4, it asked what application I wanted to reinstall. I reinstalled Acrobat. When I opened it the first time, it told me that the licensing server could not be reached. I opened Photoshop, then it again. It has worked fine since then. I have updated it to 9.3.1, so it should be good from here on out.

Problem Installing Adobe CS 5.5 Web Design Premium, Error Code 6

I just purchased Adobe CS 5.5 Web Design Premium. I've attempted installing it about a half dozen times now, maybe more. I am getting variations of "Error Code 6".
I have been through steps 1-3 of this page: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html but it hasn't helped (the error log is slightly different, but that's about it).
I have attempted to look at the descriptions, but many of the errors in my log summary were not on the list of errors here: http://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.html - however of the ones that were, I found this entry:
DF012 Installation source path does not exist: <path>
The installation files are corrupted.
Reextract or copy the contents of the installer.
Which is discouraging and confusing to me, as I have tried installation both from my new, just opened CDs and by downloading the installation files from here: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html.
I'm not sure what my next step should be to try.
Here's the log information (I deleted a lot of the space between lines (paragraph marks), if that is somehow important, I can paste it here without conserving space):
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 8 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.AE9C02P-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Web Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\jlp\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\jlp\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {47CE893F-A0FF-4094-AA16-5209AEA7C7E0} Firefox Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-FFPlugin\OEM(Seq 32)
----------- Payload: {208DE3D5-541C-41B0-8595-7A608A6E4306} IE Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-IEPlugin\OEM(Seq 26)
----------- Payload: {4A4F91EA-5951-4C5C-B911-027D802817EB} Office Plugin CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-OfficePlugin\OEM(Seq 34)
----------- Payload: {DD309051-FACF-4A5E-87F1-C57154BB3DE8} Adobe Contribute CS5.1 6.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeContribute6.1-mul\OEM(Seq 8283)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at E:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed
Note: references to Drive E are reference to my CD/DVD Drive. I am installing to my C drive and also have a 2nd hard disk D, which shouldn't be involved in the installation.
Also, this is a student edition, but as I've verified myself with Adobe and received my licence key, that shouldn't cause problems as far as I can tell.
My computer is running Windows 7 64-bit. Not sure if there's any other information that is useful in solving this issue.
Thanks for your help!

_Forge_ there a couple different technical documents relevant to the errors you are currently experiencing. I would recommend reviewing Error "1721 [or 1722]: There is a problem with this...package" when installing | CS4 | Windows - http://helpx.adobe.com/creative-suite/kb/error-1721-or-1722-problem.html and Error 1603 | Install | CS5 products - http://helpx.adobe.com/creative-suite/kb/error-1603-install-cs5-products.html.

How do I uninstall a license on a computer that broke so that I can reinstall it on my new computer? This is for CS4 Design Premium.

How do I uninstall a license on a computer that broke so that I can reinstall it on my new computer? This is for CS4 Design Premium.

open a cs4 program>click help>deactivate.
if you're not able to do that contact adobe support for an activation count reset. contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Acrobat 9 wants licence - CS4 Design Premium license doesn't work?

I have CS4 Design Premium that I upgraded from CS3 Design Premium. It has been installed and all programs working for quite some time.
Recently I uninstalled CS3 and CS4 wanted the license re-entered. I found my CS4 box and entered that license number in, but it also wanted the CS3 number as the elegible upgrade. I couldn't find it.
Photoshop, Dreamweaver, Illustrator, Acrobat all of them kept asking for the license, so kept clicking past the dialog that said, I only had "x" days left. When it got to "0" days, I had to dig through the back room until I finally found CS3.
That made the entire suite work except for Acrobat. Acrobat seems to have a different activation than the rest of the suite, but it won't take my CS4 number.
What can I do??
Kirk

1 - this is for CS3 but may help
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401528&sliceId=1
2 - Adobe license problems http://www.adobe.com/support/contact/licensing.html
3 - Contact Adobe, this is just a USER forum
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623

Windows, Design Premium, & Design Standard CS4 Re-install

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