Windows detects shuffle as removable drive and i can't resto

hey guys, need help.
my shuffle was working perfectly last night, but when i put it in my office pc, it detected it as a removable drive. when i tried to explore the disk using explorer, it said the there was an i/o error.
now i am at home and the same thing happens. and, when i try to restore it to factory settings using ipod updater software (latest), there is a "can't mount ipod" error. what's happening and what can i do to restore or fix it?

Are you using Version 1.1.2? The problem you describe sounds a lot like the problems posted here related to that Firmware version

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