Windows does not recognize ipod nano

i cannot get windows (or itunes) to recongize my ipod nano. once in connect the ipod, i get the 'do not disconnect' message indefinately. it used to work. it reinstalled itunes, reset my ipod, etc. any suggestions?

thanks, but the troubleshooter assumes windows is recognizing the ipod. in my case it is not. i download itune 7.0 just in case. same problem exists. in fact, since windows does not recognize the ipod, itunes eventually freezes up.

Similar Messages

  • Windows does not recognize ipod nano, but it charges

    Hey. If I plug my ipod into my laptop and computer, it does not recognize my ipod. It pops up a message that says that a unrecognizable usb device has been plugged in. It has, however, worked in the past. The ipod charges, but I'm not able to use it as a flash drive or to upload music or anything like that. What can I do to fix this?

    Thanks for the link. It didn't solve the issue on my mother in law's desktop, but it did contain a link to another solution for desktops (and for laptops not helped by the link you provided).
    The link reads: "If you don't have a PC laptop or the steps above did not help, see this document for more information."
    Essentially, putting the iPod into disc mode caused it to be recognized by XP and all was well.
    Anyway, your help is much appreciated as it's particularly difficult for me to work in the Windows enviroment since I so rarely do it.

  • PC does not recognize Ipod nano G3

    My Ipod is not being recognized by Itunes. Neither is my sister's Ipod nano. My brother's Ipod classic DOES work, however. What should I do?

    I had the same problem. Now I have many new ones. Here goes the chain of events 1st iPod did the same exact thing:
    1. Was going along my marry way listening to music
    2. Music stops playing
    3. I look to find my iPod cycling throughe very song but playing none... for an hour.
    4. I turn it off.
    5. I get home to attempt to restore it but when I plug it up to the computer, it is not recognized, cannot mount, ect.
    6. I continue trying to find a way, then it stops going to the "Do Not Disconnect" screen.
    7. Well I try it later on today, like 20 mins ago and it does it! Yay! but then it resets itself and it now rests on the apple logo and Windows does not recognize the USB device.
    Oh yeah, did I mention I made the trade and got this one SATURDAY. Yeah so it's already broken.
    any suggestions?

  • Does not recognize ipod nano

    I was able to connect nano to one computer in house no problem, but the computer that my son uses and has all his music does not recognize the nano. I have gone through the online troubleshooting with no results. Anyone with any suggestions?

    How new is it? And if it is a different computer you would have to register the Ipod.

  • Windows does not recognize ipod whatsoever

    This is so frustrating.
    I just bought a new ipod video after giving up on my old ipod.
    Windows does not recognize the new ipod at all, not even as an extra drive. I'm tried uninstalling and reinstalling everything, restoring the ipod, connecting to different ports. No such luck. I've read up on the past posts concerning this problem with no luck.
    Can anyone help me?

    here's a bit here's what microsotft says:
    To resolve this problem, delete the UpperFilters registry value and the LowerFilters registry value. These values may cause access problems. To do this, follow these steps: 1. Click Start, click Run, type regedit , and then click OK.
    2. Locate and then click the UpperFilters registry value. This value is located in the following registry subkey:
    HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}
    3. On the Edit menu, click Delete, and then click OK.
    4. Locate and then click the LowerFilters registry value. This value is located in the following registry subkey:
    HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E967-E325-11CE-BFC1-08002BE10 318}
    5. On the Edit menu, click Delete, and then click OK.
    6. Exit Registry Editor.
    7. Restart the computer.
    it worked perfectly for me!make sure to follow the directions. it's easy and resolves many Windows XP problems related to ipods. for more info try microsoft help and support and just serch for ipod. it list a bit more info there. it doesn't say anything about reinstalling the apple software, but just to be thorough i unistalled itunes and quicktime before anything just to start with a clean slate, then reinstalled them from my ipod disk after the restart. then i downloaded all the updates from apple. my ipod has never worked better. good luck. theres no link to the page just search for ipod in windows help and support for exact wording

  • Windows 8 does not recognize ipod nano anymore

    Windows 8 does not recognize my iPod nano anymore
    Did so in the past
    Followed all troubleshooting tips on Apple's page
    Any other suggestions

    Hi there catfish1967,
    You may find the troubleshooting steps in the article below helpful.
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    -Griff W. 

  • Windows does not recognize my nano

    Hi there, I'll try to explain my problem: I just got my nano and connected it before installing itunes (I think that was wrong) so it showed the ipod drive at "my computer", then i tried to install itunes but when it asks to connect the ipod to see if it needs formatting, i do it and it says it needs formating, then i click format and wait for a long time but nothing happens (it never finish the format process)... Itunes does not recognize the ipod at all, my computer only shows the drive where i can copy files... I've resetted my ipod, reinstalled itunes, rebooted the PC but it's the same... I've also tried to restore the ipod but the updater doesn't recognize it... please someone help!!!

    This came from another thread, but worked for me.  Problem is with newest iTunes 4.62 and Windows 8.1.  Unistall iTunes, as well as its helper programs (Apple Application Support, Apple Mobile Divice Support, and Apple Software Update).  Reboot, and reinstall iTunes.  It will reinstall all the other ones and you should be able to connect your nano.  Good luck.

  • Windows does not recognize ipod touch

    Windows does not recognzie my iPod Touch.  This happened recently as it was recognized previously.  Any suggestions?

    iOS: Device not recognized in iTunes for Windows

  • Windows will not recognize ipod nano anymore

    At the beginning it was working fine, but after I left it for a week it stopped working. When I plugged it to the computer, the computer would not recognize it.
    When I plugged in the ipod nano into Window XP, the following happens:
    - Window XP lags and take a long time to display the message "new hardware found"
    - my ipod displays the charging symbol
    - then ipod shows the screen "Do not disconnect" and it stalls on this screen
    - after awhile, Windows show a "safely remove hardware" icon on the bottom right of my screen, but it describes the recognized hardware as "Apple ipod USB Device at location 0"
    Note that:
    - my ipod is not charged at all after all this
    - itunes would not recognize my ipod
    - there's not hardware icon in "My Computer" and "Device Manager"
    - my computer can recognize my friend's ipod
    - I can neither restore or reset my ipod because it does not get passed the "Do not disconnect" screen
    So if anybody could provide any help, i'll be very very grateful. =P Please save me.

    Maybe for that one week that you left your iPod nano idle, your iPod software automatically updated and left you with some strange conflict.
    Anyhow, your symptons sound similar to some described in this article:
    http://screwdave.blogspot.com/2006/05/ipod-nano-updater-3-23-really-needs.html
    Not sure if the solution presented in the article will work for you, but let us know if it solved it.
    Your Knight in Shining Armor (<---hehe, had to add that in)

  • Windows does not recognize ipod mini but charges it

    can somebody please help me!!!!! im not very sabby with computers so its been hard for me. Ive put music on my brothers new secondhand ipod mini 2nd generation but my new(new to me) 2nd hand laptop wont recognize my ipod on windows and itunes. But it charges it. I can still put music on my brothers ipod but not mine. Ive been going through **** tryin it on my own & now im asking for help. Theres not very good help in support on the apple website and im downright frustrated. please someone halt my grief
    dell inspiron 1150   Windows XP   laptop

    Remain calm, everything is going to be okay.
    Check out these links:
    iPod Does Not Appear in My Computer
    iPod Appears in Windows but not in iTunes
    Post back with results and I hope this helps!

  • Windows does not recognize my Nano.  Is it broken or do I need to reset it.

    I used to have iTunes on a different computer than I use now and haven't tried to connect the nano for several months. Now the new computer does not even recognize my Nano (for example, when I run the iPod updater). When I try to connect, I get the 'unrecognized device' error message, then no subsequent recognition. If I try to connect my regular iPod, that works fine. So the issue seems to be with the Nano. Is there a way I can (a) test to make sure it's a Nano problem and (b)fix it without having to send it in for service?
    Thanks for the help.

    I have everything working on wireless right now without difficulty. I ran a test with the G4 back on the ethernet and the rest of my machines would not connect. So I tried various channels and no success.
    I get a lot more speed on the G4 when it is hardwired versus the Airport b card in it so I was hoping this was a compatible setup
    It sounds from your answer that this arrangement should work.
    I bought this AEBS from Apple's refurb page a year or so ago. I wonder if this was the condition that caused it to need to be rebuilt in the first place...

  • IPod Updater does not recognize iPod Nano

    I installed the iTunes while charging my new iPod Nano 4GB from my USB port. iPod worked and was recognized during this process. After successfull ejecting and disconnecting I got the 'Folder icon with an exclamation point' in the iPod display. I followed the Apple hint on their www.apple.com/support/ipod homepage and downloaded the latest software iPod Updater (2006-06-28) and updated from 1.1 to iPod nano 1.2. In this process the Updater ended with saying that the software was updated, but that I had to wait for the iPod to quit/release the process, and it never did. It says 'Do not disconnect'. After ½ a day of waiting I had to disconnect it anyway. I thaught of 'Restore' the factory software but now Updater will not even see my iPod when I connect it. The Updater freezes and I have to 'End Process' from the Task Manager. iPod display keeps saying 'Do not disconnect' and shows a small 'sun' in the upper left corner with 'sunbeams rotating around the sun'. Can't find this symbol anywhere. Can't eject the iPod by software from neither the iTunes nor the 'Safely remove hardware' utility. When I pull out the plug from the iPod it resets and shows the Apple log and prompts me for selecting a language. The iPod 'About' panel shows that I have updated to software 1.2
    I tried to follow this link down to the 'Remove iTunes' point, but no success sofar:
    http://docs.info.apple.com/article.html?artnum=93716
    Hope somebody can help a novice with iPod problems!
    Dell Precision M70, laptop   Windows XP Pro  
    Dell Precision M70, laptop   Windows XP Pro  

    I have the same problem after update to sw 1.2.
    And I have successfully get it back to normal by re-format the iPod-drive.
    If you see windows recognise the iPod-drive. Try to re-format it (use FAT32). If you are success to reformat it, Ipod updater will recognise it and you can now do a 'Restore' to create the file structure back again for the Ipod-drive.
    I continue to use the updated sw, v1.2. And hope it does not cause more problem as this one.
    TDL
    DELL I6000   Windows XP Pro  

  • ITunes does not recognize iPod Nano (5th gen)

    This just started recently...
    I am running OS X 10.5.8 on my PPC G5 Dual 2.0 and iTunes 10.4.1.
    I am experiencing 2 problems:
    1. iTunes no longer sees my iPod Nano - the iPod shows on my computer but iTunes does not display the "DEVICES" section in the left side bar.
    (It had been working before but I think this happened after I upgraded to iTunes 10.4.1)
    2. Whenever I quit iTunes it takes a few seconds to close the iTunes menu bar and then displays the error message "the application itunes quit unexpectedly".
    I have been all over these forums and followed every bit of information I could find.
    I've reset the iPod
    I've tried every USB port available
    I've uninstalled iTunes and installed a freshly downloaded version
    I've run Disk Utility several times (below are the results from the last run...)
    Repairing permissions for “The Old Forest”
        Reading permissions database.
        Reading the permissions database can take several minutes.
    Permissions differ on "private/var/log/secure.log", should be -rw------- , they are -rw-r----- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
    Permissions differ on "Library/QuickLook/iWork.qlgenerator/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
    Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
    Permissions differ on "private/var/spool/cups/cache/rss", should be drwxr-xr-x , they are drwxrwxr-x .
    ACL found but not expected on "Applications/Utilities".
    Permissions repair complete
    Any suggestions will be greatly appreciated.

    Problem Solved...
    I had a third party software/plug-in called JAX installed with iTunes.
    I uninstalled it and now iTunes 10.4.1 recognizes my iPod.
    Live a little... learn a lot!

  • ITunes and Windows will not recognize iPod Nano 3rd Generation

    I've been on this ALL day. Neither Windows or iTunes will recognize iPod. I have uninstalled and re-installed iTunes.... I don't know how many times.
    iPod is new. Was ok to sync music and photos last week.. but now nothing. Any ideas anybody... this is driving me nuts.
    When plugging in iPod - it beeps and then right away says it is ok to disconnect and beeps again... and iPod goes on... and then charges up.
    I was skeptical in buying an iPod for the kids... and now am disappointed. Please somebody... change my mind!!!!

    I've been having a similar issue with my iPod. My iPod will not play songs. Basically, the song or podcast will appear on screen, but is stuck at 0:00 and will not play.
    When I connected my iPod to my computer, it was not recognized by iTunes and it did not appear in My Computer. I checked the Windows Device Manager, and the device did appear there. Strangely enough, the device did appear in My Computer as a removable disk only after I closed out Device Manager. I'm wondering if I need to restore my iPod. How do I do so without iTunes?

  • Windows does not recognize ipod, neither does itunes

    I finally got my system to stop freezing when i plug the ipod in. Now when i connect it there is a messega from windows "unkown mass stoage device" Neither itunes nor ipod updater recognize i have plugged the device in. But on the screen it says do not disconnect. But there is no transfer of information.
    What do i do?
    Also what number do i call Apple to help me, i didn't buy the extended warranty.
    PS I have a 60 gig if that helps

    Have the same problem. I get a message saying a USB device has malfunctioned and Windows cannot recognise it. What to do? Feel like chucking iPod in the trash. Then iPod froze - no luck getting anywhere.

Maybe you are looking for