Windows does not recognize my iphone 3gs

Plug in iPhone 3gs. nothing happens.
Plug in iPhone 4.. works perfect. iTunes. everything.
this 3g is in recovery mode. without a working sim card.

Borrow an older phone for about two weeks. Use that as your device (have your carrier assign your number to that device temporarily). Then send in your phone.
Or, get a pay-as-you go phone for a month, and tell your friends, family, coworkers the new temporary number. Then you'll have time to send in the device.
Or, ask Apple Support about the Express Replacement option. They'll overnight you a replacement phone for $29 shipping, with a credit card hold in the amount of the full retail price of your phone (8GB: $375, 16GB: $599, 32GB: $699), which will be released once you send in your original device and they process it through the repair center.

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My laptop does not recognize my iPhone 3GS as a camera device. I need to import my photos and videos and don't know how

Hi everyone,
my laptop does not recognize my iPhone 3GS as a camera device anymore.
I need to import my photos and videos and don't know how.
The iPhone does charge when I plus it in the USB hub but it does not ask me to import the photos anymore
and it also doesn't show it as a device when I click on the "computer" button where an SD card or an Usb stick would normally be displayed..
I don't know what to do

Thank you, randers4! I now plugged it directly into the ports of my laptop and it's still not recognized.
Does the app Photosync work for more than a thousand photos or will this take me forever?
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TS1500 Windows does not recognize the iPhone as existing, though iTunes can see it.

Windows does not recognize the iPhone as existing, though iTunes can see it.

I found a webpage where a user reported the same issue as me.
He said he determined that "foreign pictures" -- meaning any pictures not taken using the iPhone's camera -- were the cause. Once he deleted the "foreign pictures" -- such as pictures obtained from receiving texts from others which included pictures that he saved onto the iPhone, then iTunes worked.
In my case, the fix was to upgrade the iPhone's OS from 5.1.1 to the latest version.
Now, both issues are solved:
Windows recognizes the iPhone as a storage device.
iTunes can see pictures that I've saved on the iPhone.

ITunes 10.5.0.142 does not recognize my iPhone 3GS

My PC is running Windows 7 Professional, 32-bit OS. My iTunes and iPhone syncing has been flaky since I began using this machine in July, 2011 but was working. However, now iTunes does not recognize my iPhone at all. Previously I was able to force a sync by opening iTunes and then plugging in the phone, but now that is no longer working. The iPhone is recognized by the computer as it does charge, I can see it as a device in Window's Explorer and it asks what I would like to do with the photos / videos.
Here is the latest info on what is installed for each device:
- iTunes: 10.5.0.142
- iPhone: OS 5.0.1, Firmware 05.16.05
Any help would be greatly appreciated. Feel free to ask further questions as I'm not exactly sure what other information to provide at the present time; I'm pretty much at a loss right now.
Thanks!
John

I am having the same problem. I have a 16Gb iPhone 3GS ios v 4.2.1 with iTunes v 10.5, yet when I connect the phone it tells me there are no updates available. I have 2 iPads, an iMac and a Macbook pro - all of which have upgraded successfully. I thought ios5 was available for the 3GS iPhone. Anyone got any ideas?

Windows does not recognize my iphone name, but itunes does

This is a reqpost of another forum on diff site, but is the exact same problem i have~
After the IOS5 update~ and and updating two phones on same computer~
I have windows 7 x64bit, and the problem is it does not recognize my iPhone's name anymore.. in itunes it shows the correct name but when ever i look at My Computer listed under portable devices the name is wrong instead of being Louie's iPhone it shows Kim's iPhone (My Fiancees iPhone).. i can still access it and get my pictures and stuff but the name of the device is just wrong.. so im hoping you guys know how to solve this problem.. this only started happening when i installed iOS 5...
so to sum it up..
iTunes... Louie's iPhone
Windows... Kim's iPhone
here are the things I already did but did not work...
... uninstalled everything apple, rebooted and reinstalled.
... restored my iPhone as new 3x and still nothing....
I am at a lost here.. so please help me guys? i know you can solve this coz sinful has never failed me before

In Windows 7, it is not possible to change the name by right-clicking and selecting properties! It doesn't work...
The only solution that worked was to search the registry for the incorrect name and adjust it by hand, which strikes me as a pretty ****** solution! Better would be that the Apple USB driver would just use a neutral name like "iPhone". Which makes me wonder what would happen if two iPhones are connected at the same time: how can they be told apart in the "Computer" application?

Desperate!! :( iTunes does not recognize my iPhone 3GS

I just bought a new iPhone 4S, and the plan was for my husband to take over my old 3GS. We had the phones switched and activated at our local AT&T Store yesterday afternoon. (The AT&T sales person had the SIM cards changed in our phones.) I was told to go synch my old phone with the iTunes on my laptop before switching the phone info there. That's exactly what I did and that's how my woe began. I hadn't synched my phone for quite some time and there was a notification for a new OS. The OS was downloaded to my laptop with no issue. I connected my 3GS and first the iTunes on my laptop
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Please HEEEELLLLLPPPPP!!!

I have already tried that a dozen times. Did also reset Apple Support on control panel. It is just stuck and plain "ruined". I am so frustrated I am this close to returning my iPhone 4S and get a metro PCS! I have an impression there is some code/bug issue with the new OS upgrade that doesn't match with 3G/3GS. I guess Apple OS developers don't care about how the "lowly" consumers -- those who cannot afford to buy every single new model they roll out -- might feel about their "upgrades"... I understand you're a Jobs fan (from your user ID), but this is not the first time I see this kind of so-called-upgrade crashes otherwise perfectly well-functioning older machines. (There are obviously plenty of 3G/3GS users experiencing this kind of problem) If this is Apple's marketing strategy to force frustrated conumers to go out and buy a newer model, I am completely turned off by Apple. It's not that I'm in love with Android or Windows. iPhone is a good product. But it's the Apple's technical service/back up for regular joes out there -- not techies/engineers -- who cannot afford every single model upgrade that really irritates me.

Just updated to v5.0 and now Windows does not recognize the iphone

What can I do?

Hi there BobOtte,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

Iphone 3gs is not charging nor detected by i tunes and computer shows 'One of the USB devices attached to this computer has malfunctioned and windows does not recognize it'

Hello evi one .. My iphone 3gs is not charging and is not recognised by itunes .whenever i attach my iphone to my computer,it displays a message 'one of the USB devices attached to this computer has malfunctioned and windows does not recognize it ' . :-( it do charging sometime with charger but does'nt by computer . kindly please tell me the solution .. thanks

As I said above, some of the new lightning cables have been known to be causing problems for some users. Have it replaced if at all possible by bringing it into your local Apple Store's Genius Bar.
B-rock

Windows 8.1 does not recognize my iphone.

windows 8.1 does not recognize my iphone.

Hi kathyt8952 ,
Would you please share us more details of the issue ?
Have you checked the driver issue from the device manager ?Have you tried to connect the device from another USB port to have a check ?
We can take the following steps to have a check .
1.Open "run" from the start menu, and run "services.msc".
2.Search "Apple Mobile Device".
3.On "status" column right click and then click on "Properties"
4.In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected.
5.Also in the general tab check the "service status". If it does not say "started" then click the start button.
6.At the bottom of the properties window click "apply".
If the issue persists, we can refer to the following link to have a troubleshoot :
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
We may also need to ask for help from the Apple Forum .They may have some good advices for you .
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

I had to replace my Iphone 5c with a new one. Now, my windows 7 pc does not recognize my iphone. Reinstalled itunes. Apple mobile device is running. I did whatever I could find on the internet still no luck. Any suggestions? Thnx

I had to replace my Iphone 5c with a new one. Now, my windows 7 pc does not recognize my iphone. Reinstalled itunes. Apple mobile device is running. I did whatever I could find on the internet still no luck. Any suggestions? Thnx

You have done everything verbatim included with this link?
http://support.apple.com/kb/ts1538

When i attach my iphone 4 with computer it shows one of the USB devices attached to this computer has malfunctioned and windows does not recognize it,now what can i do ..plz help me

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I would first try unplugging All the USB devices plugged into your computer, and then plug back in just the iPhone and see if that is recognized. Also, do you have the latest version of iTunes for Windows installed on your PC, as you need to?
Hope this helps

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Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

When I connect my Iphone 5 to my computer to tranfer pictures my computer says USB device attached to the computer has malfunctioned and Windows does not recognize it. What do I do??

I do not understand why my computer is telling me that my new iphone 5 has malfunctioned and Windows does not recognize it when I plug it in the computer.
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thanks

Make sure you can see your device in the sidebar>>
Open Itunes on your computer
Click View
_Click View Sidebar
Then Try EXPANDING all sections in the following article, pressing CTRL>p, printing it all out and following the instructions step by step. Use the instructions that apply to your computer's Operating System, but don't skip any steps.
http://support.apple.com/kb/TS1538
You are installing the Apple Mobile Device USB driver, which I did not have to do previously, so something in the updates has been left out / or changed.

Factory reset iphone 4s / windows 7 does not recognize my iphone 4s

factory reset iphone 4s / windows 7 does not recognize my iphone 4s

Setting > General > Reset > Erase All Content and Settings.
Read here for help with iTunes and the device http://support.apple.com/kb/TS1538

Windows does not recognize iPhone 5S as device

Hallo,
For the past two weeks, my Windows 7 does not recognize my iPhone 5S as a device. This means I cannot download any media content captured with the device.
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Did you check all of the steps in this support document iOS: Device not recognized in iTunes for Windows especially the ones about the Apple USB driver installation? Did you try removing and reinstalling iTunes as suggested and outlined in this support document? Make sure you follow those steps exactly. Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Windows does not recognize my iphone 3gs

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