Windows does not recognize my ipod

i've been going at this all day. i've read everything at the support area at apple about this subject. but nothing seems to be working. i've connected my ipod to another computer and the other computer recognizes it right away. so i guess it might mean there's something wrong with my computer. it's really frustrating and i would really like some help. thank you.

Hi b,
Well over the weekend, before I could read your last reply, I took the iPod and laptop to the local Apple service centre. Their reply to my problem was. "We are not interested in Windows and do not know what to do with it." they plug my iPod into a Mac and it worked and they said that it was not the iPod, I knew that as it worked on other windows machines. After some other hostile, did I mention that these guys were not helpful....and their attempts to charge me for no service whatsoever. I left, vowing never to return there, even if it meant me ebaying the iPod!
I went to a major computer retailer and told them my problem and he had never heard of this and wanted to look at what was causing it. This guy not only plug my iPod in my laptop, but his and a brand new one and they all failed to connect. He then plug my iPod into his computer and it worked, after resetting it and remembering to setting it up again, eg. from the language selection.
After all this trying, including help from the Apple rep and using a diagnostic on the Apple Guys computer still no luck. It appears there was a software problem with the USB drivers, even though all other USB 2.0 devices plug into it worked.
In final desperation he plugged in a USB 2.0 PCMCIA card and then the iPod into that and it worked!!!!
I was about to buy this card but the guy said wait a minute and then plugged the iPod into laptop's USB ports and it worked as well!!!! We do not know why it did, not software or drivers were loaded onto the laptop but it appears inserting the PCMCIA USB card activated something and the iPod works now.
So after 2 1/2 hours at the shop my iPod works and the guy did not charge me, even though I did not buy my iPod from there! So I would like to offer my experience to others and hope this helps and if anyone in Wellington NZ needs some computer stuff go to Harvey Norman on Tory street as I will now do it.
So b, to recap, plugging in a PCMCIA USB 2.0 card then the iPod into it fixed my issue and I hope that it will help others in the same plight.
Thank you for your suggestions as well.
Take care,
APB-PPB
NEC Versa P600 Windows XP Pro

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Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see if any of these articles help.
Windows XP cannot detect an iPod.
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iTunes doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod

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i cannot get windows (or itunes) to recongize my ipod nano. once in connect the ipod, i get the 'do not disconnect' message indefinately. it used to work. it reinstalled itunes, reset my ipod, etc. any suggestions?

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Thanks for the link. It didn't solve the issue on my mother in law's desktop, but it did contain a link to another solution for desktops (and for laptops not helped by the link you provided).
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here's a bit here's what microsotft says:
To resolve this problem, delete the UpperFilters registry value and the LowerFilters registry value. These values may cause access problems. To do this, follow these steps: 1. Click Start, click Run, type regedit , and then click OK.
2. Locate and then click the UpperFilters registry value. This value is located in the following registry subkey:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}
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Ok . so my ipod touch 2G , used to be all ok . its just yesterday i went to charge my ipod it wouldnt do anything . Then after being plugged in for a bit , i got pop up saying " "One of the USB devices attached to your computer has malfunctioned, and Windows does not recognize it" .
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Uninstall your USB drivers in your computer & reinstall.
contact your pc manufacturer for the steps.
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

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iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
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http://support.apple.com/kb/HT2292
http://support.apple.com/kb/TS1369
http://support.apple.com/kb/HT1923
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tt2

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Message was edited by: Mark DiGiacomo

hi sally,
see if this user tip by Yorkwill helps:
+In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:+
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+o right-click the WINDOWS folder and select ‘Search’).+
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+Remember that location (either leave the search box open or copy the folder+
+name into note pad – you’ll need it later)+
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+o Right click the ‘ipod-camera’ in device manager and click on+
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+o Check the ‘Install from a list or specific location’ then click ‘Next’+
+o Check ‘Search for the best driver in these locations’. Un-check+
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+above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
+then click Next.+
+You should now see something like ‘Apple ipod device driver’ or so. Continue+
+installing that device. Once the driver has been installed the ipod will come+
+to life and iTunes (if you have it open) will show it.+

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You listed as having an IBM r40. If I'm not mistaken, that's a laptop. The usb ports on many laptops aren't USB 2.0 or are low power ones. This can cause problems with a nano being able to charge.
One thing to try is to get a wall adapter to charge the nano separately, then connect to your computer for syncing only. You can find adapters locally and through Apple Store. http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID?mco=C39 415D1&nclm=iPodPower
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