Windows does not see IPod
For some reason my son's computer doesn't see his IPod Nano anymore. Where do I find the windows driver for the Nano?
When the ipod is connected to the computer, make sure the ipod shows "Do Not Disconnect" on the screen and the circle slash is blinking.
If not use this article to help troubleshoot the ipod.
This article also shows how to set up for service.
http://docs.info.apple.com/article.html?artnum=32222
If the ipod does go into "Do Not Disconnect", then this is a really good article for troubleshooting the ipod not showing in iTunes.
http://docs.info.apple.com/article.html?artnum=61711
Similar Messages
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Windows does not show ipod as a removable drive
my itunes recognises my ipod and works properly, but windows does not show ipod on "my computer". can i use it also as a hard drive? and how do i make windows see it as such?
Hello Rea Meir,
And welcome to Apple Discussions!
Make sure the *Enable Disk Use* option is enabled for your iPod under it's Summary tab in iTunes. For more help and information, see this Apple support document.
[Using your iPod as a storage drive|http://support.apple.com/kb/ht1478]
B-rock -
Itunes does not see ipod touch
Upgraded Itunes11.0.0.163 for Windows 7 64 bit. Running on Asus Laptop. Windows 7 Ultimate 64 bit.
Itunes does not recognize ipod toch Gen 4 updated to ios 6
Totally uninstalled and manually cleaned all itunes software several times.
Reset iPod touch offline several times.
Updated iPod touch driver.
WIndows ses the iPod as portable device, iTunes does not see it.
Any ideas on why I can't use iTunes with my touchi? Has anyone hadluck with non apple softyware, seems apple has made a mess of itunes on this version. I've been throught multiple threads on reinstalling and with tweaks. I've read the apple device is faulty in this latest version, any news on when this fault will be fixed? Love to hear from an Apple person on this. Samsung is looking more and more attractive.See:
iOS: Device not recognized in iTunes for Windows
I would start with:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Itunes does not see ipod shuffle?
brand new iPod shuffle, itunes does not see it. the computer sees it but not itunes. have tried all support tips.
Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes
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Windows does not recognize ipod nano
i cannot get windows (or itunes) to recongize my ipod nano. once in connect the ipod, i get the 'do not disconnect' message indefinately. it used to work. it reinstalled itunes, reset my ipod, etc. any suggestions?
thanks, but the troubleshooter assumes windows is recognizing the ipod. in my case it is not. i download itune 7.0 just in case. same problem exists. in fact, since windows does not recognize the ipod, itunes eventually freezes up.
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Windows does not recognize ipod touch
Windows does not recognzie my iPod Touch. This happened recently as it was recognized previously. Any suggestions?
iOS: Device not recognized in iTunes for Windows
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Windows does not recognize ipod whatsoever
This is so frustrating.
I just bought a new ipod video after giving up on my old ipod.
Windows does not recognize the new ipod at all, not even as an extra drive. I'm tried uninstalling and reinstalling everything, restoring the ipod, connecting to different ports. No such luck. I've read up on the past posts concerning this problem with no luck.
Can anyone help me?here's a bit here's what microsotft says:
To resolve this problem, delete the UpperFilters registry value and the LowerFilters registry value. These values may cause access problems. To do this, follow these steps: 1. Click Start, click Run, type regedit , and then click OK.
2. Locate and then click the UpperFilters registry value. This value is located in the following registry subkey:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E980-E325 11CE-BFC1-08002BE10318}
3. On the Edit menu, click Delete, and then click OK.
4. Locate and then click the LowerFilters registry value. This value is located in the following registry subkey:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\4D36E967-E325-11CE-BFC1-08002BE10 318}
5. On the Edit menu, click Delete, and then click OK.
6. Exit Registry Editor.
7. Restart the computer.
it worked perfectly for me!make sure to follow the directions. it's easy and resolves many Windows XP problems related to ipods. for more info try microsoft help and support and just serch for ipod. it list a bit more info there. it doesn't say anything about reinstalling the apple software, but just to be thorough i unistalled itunes and quicktime before anything just to start with a clean slate, then reinstalled them from my ipod disk after the restart. then i downloaded all the updates from apple. my ipod has never worked better. good luck. theres no link to the page just search for ipod in windows help and support for exact wording -
Windows does not recognize ipod nano, but it charges
Hey. If I plug my ipod into my laptop and computer, it does not recognize my ipod. It pops up a message that says that a unrecognizable usb device has been plugged in. It has, however, worked in the past. The ipod charges, but I'm not able to use it as a flash drive or to upload music or anything like that. What can I do to fix this?
Thanks for the link. It didn't solve the issue on my mother in law's desktop, but it did contain a link to another solution for desktops (and for laptops not helped by the link you provided).
The link reads: "If you don't have a PC laptop or the steps above did not help, see this document for more information."
Essentially, putting the iPod into disc mode caused it to be recognized by XP and all was well.
Anyway, your help is much appreciated as it's particularly difficult for me to work in the Windows enviroment since I so rarely do it. -
ITunes does not see iPod after last updates
It seems that many people have this same problem, but I do not see any solutions. I recently updated my iTunes to the latest version and did the iPod updaters. Since this, my computer at home and work no longer recognizes my iPod. I keep getting something asking me to restore my iPod, but i have a bunch of pictures on it that I do not have saved anywhere else. Doing a restore will erease everything on my iPod.
please help.
JarynWell, that was annoying.
I just went through the same grief being reported by many other users here: I updated my iTunes on Windows XP, and it stopped recognizing my iPod. (Plugging in the iPod would actually kick off iTunes, but after coming up, iTunes refused to see the iPod.)
It's working again, and it did seem to be related to network drives. However, I wasn't very disciplined about trying a single step, seeing if it worked, then proceeding to the next step, so I can't guarantee which specific step(s) below that actually solved the problem.
But for what it's worth:
1. I recently (a day or two before updating iTunes) mounted a new network drive, assigned to drive "G:". My iPod has been "F:" since I first installed it.
2. When iTunes stopped seeing my iPod after updating, I tried resetting the iPod's drive assignment to "H:".
(Unfortunately, I also tried everything else, including restoring the iPod to factory settings...it's now updating something like 1500 tracks.)
3. Resetting the iPod's drive letter as suggested in another thread didn't seem to do anything by itself, however I ALSO UNMAPPED THE NEWER DRIVE ASSIGNMENT DESCRIBED IN STEP 1.
4. Now here's the other stuff I did before trying it again, which may or may not have contributed to the fix:
- I undocked (it's a laptop)
- I moved the USB cable from the docking station
to one of the laptop ports
- I rebooted
After doing this, I plugged in the iPod, and ALLELUIA BROTHERS AND SISTERS, it was RECOGNIZED ONCE MORE!
Give me an AMEN.
Hope this helps somebody else to get going. -
Windows does not recognize ipod mini but charges it
can somebody please help me!!!!! im not very sabby with computers so its been hard for me. Ive put music on my brothers new secondhand ipod mini 2nd generation but my new(new to me) 2nd hand laptop wont recognize my ipod on windows and itunes. But it charges it. I can still put music on my brothers ipod but not mine. Ive been going through **** tryin it on my own & now im asking for help. Theres not very good help in support on the apple website and im downright frustrated. please someone halt my grief
dell inspiron 1150 Windows XP laptopRemain calm, everything is going to be okay.
Check out these links:
iPod Does Not Appear in My Computer
iPod Appears in Windows but not in iTunes
Post back with results and I hope this helps! -
Computer does not see ipod, no charge
My computer doesn't see or charge my ipod nano. It is only a few months old and this is the third time I have plugged it into the USB port to charge. The backlight came on when I plugged it in, but I didn't pay attention to what it said. When I came home from work, the screen was dark with the apple logo in the background. I reset it and the screen went dark. I changed USB ports to all available ports to no avail. The USB ports on the computer are good since they are running other devices. The power is not able to be lowered automatically by the computer. I have tried all of the "R's" given by the support center again to no avail. The computer does not recognize the ipod and no power seems to be given it at all. I am at a complete loss as to what to do. If anyone has a brilliant fix for this I will be ever so grateful. Thank you for your time!
try reinstalling the ipod software
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I installed 10.6.8 and upon opening, Itunes showed no device in the column on the left. My fully charged touch OS 5.1.1 does show up in Iphoto, so the cable and link is good just nothing in Itunes and the sync option under file is gray. Any suggestions?
hi Bob!
If I go to my computer I see the ipod and I can open it, see the hard drive and the files on the drive. I tunes does not open and when I open it manually the ipod does not show up.
b don't go playing around with your registry!
this is not obviously an itunes 6.0-specific problem ... it's not usually even a sign of an installation error ...
we'd better start by checking where you are in the troubleshooting process. have you worked through this document?
http://docs.info.apple.com/article.html?artnum=61711
... this document can also be useful when you've got recognition problems:
http://docs.info.apple.com/article.html?artnum=93499
keep us posted.
love, b -
Itunes does not see ipod, cannot sync
I actually found the answer, my computer (in my computer) was recognising the ipod as a hard drive device
I went to Control Panel, All Control panel items, Programs & Features.....Right clicked on iTunes.....the selected 'Repair'
Now I can see the Ipod in iTunes and synciOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
Then for iPod operation problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Windows does not show Ipod touch
when I connect to computer, it does not recognize the ipod touch
Thanks f/ this info, bobjbkln. Your remark, it's snide tone notwithstanding, reminded me I shouldn't be looking f/ the iPod in the Explorer, but rather in the Device Manager. In the Device Manager it IS recognized as a connected Portable Device.
That recognition does not address my additional issue w/ iTunes not starting up automatically when the device is connected, however. Likewise, if the device is connected when the computer is booted, iTunes does not automatically start up. Can you help me figure out why that is happening?
Thanks! Looking forward to your suggestion(s). Will appreciate your response having a kinder tone.
rsjsteve
iTunes novice & Apple ignoramus -
TS1591 iTunes does not see iPod
itunes will not see my iPod Classic
See:
iPod not appearing in iTunes
BTW, this is the iPod touch forum
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