Windows doesn't detect Zen V Plus he

I've just purchased the Creative Zen V Plus 4gb for my girlfriend but windows doesn't want to detect it, I have followed the?online suggestions with no?luck. It shows in my device manager but with an exclamation mark next to it, I've tried re-installing the driver with?no luck. I've tried this with media player 0 and just updated to series but am still having the same problem. I think all I need is a driver for this player but the software that came with it is not helping me! I have a ipod which I use on the same usb port and that works fine so why doesn't the Zen work!?
Your help would be very much appreciated.

Did you try to connect your device to Windows Media Player , under "Sync" Did you download and install all latest drivers and software (see below) ZEN V Plus and then Windows Vista 32-bit. http://us.creative.com/support/downl...ype=0&x=27&y=3

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Windows Vista doesn't detect Zen V P

I'm hoping someone can help me with this problem. My laptop has Windows Vista on it, but it will not detect my Zen V Plus when I plus it in. My computer at work, which has Windows XP Professional, detects the player just fine.
Thanks,
Lauren

Did you try to connect your device to Windows Media Player , under "Sync" Did you download and install all latest drivers and software (see below) ZEN V Plus and then Windows Vista 32-bit. http://us.creative.com/support/downl...ype=0&x=27&y=3

Creative Mediasource doesn't detect zen to

Hello,
I have a Zen Touch and I have it for a year now but I had installed Creative mediasource a time ago again and now he doesn't find my mp3 player. But my Windows Media Player detects it and with WMP I can put music on my zen touch but not with CMS and I like to do it with CMS. I have installed all drivers and now I don't know what to do. Can anybody help?
F-J

What firmware version does the player have?

PC DOESN'T DETECT ZEN MICRO

after I downloaded the latest firmware updates/drivers for my zen micro, my pc doesn't detect my player. i can't view songs via windows explorer, creative interface or windows media player.
i tried uninstalling and then re-installing all of the creative software from cd, but that didn't work.
everything worked before i installed the drivers...
please help?

i got my player to work on my pc again... FINALLY. in the device manager, i hit 'update driver' and my player was detected (at least signaled on the player). when i tried to access songs via windows explorer, it then said it wasn't detected and then the icon on the player was gone again.
sooo000, i hit 'update driver' again and again the icon reappeared on the player saying it was docked. while the icon was still there i reinstalled the driver (. ) and replaced the existing driver.
voila!! it works again!!! hopefully this post will help someone else out there. it's a great player and i'm just happy i can use it on my pc.
thanks everyone!

New firmware but Creative software doesn't detect Zen To

I installed new firmware (a story in itself) but since then creative software doesn't detect my player. It works fine through Real player (but slow) and Media player but I preferred the creative software. I have installed updated software but still the same. Not much joy as yet from Creative and I have tried troubleshooting which involves sync-ing with Windows media but it just froze most of the time and was incredibly slow. After rolling back Media player 0 I re-installed but same thing happened.Anyone have any ideas?

I have had the same problem. I've tried to update the firmware and now thw PC software does nor recognise the zen. Tried everthing and in the process of seding it back to creative. Anyone any ideas. could be cheaper to buy something else that works longer than 4 months.

NOMAD Explorer doesn't detect Zen To

I open NOMAD Explorer and it says not connected. I would really like to look at the files in my player and edit the tags and whatnot. I can still use the Windows Explorer thing to access the player. Any help on getting it to detect or anyone have another way to edit the files?

Are you using the PlayForSure firmware(verson 2.xx.xx) for the Zen Touch player now? Nomad Explorer won't work with the new firmware. You can download the Zen Touch Media Explorer suite from the website and use that instead to replace the Nomad Explorer.
Jason

Windows doesn't detect my Ipod

I have tried everything. Even trying to find the Ipod driver myself.
When I tried to install an update for my Ipod for version 2. to the newest.. No idea what happened, but it obviously failed, now on myipod it has the USB and arrow pointing to Itunes, obviously telling me to plug it in, when I do so, I just get the USB error sound from windows (the 3 low beeps), rather than the usual plug in USB sound..
Anyway, the reason for this, could have been Itunes kept popping up while I was on msn and typing a lot, and of course, Itunes has to be annoying and if you leave it for a minute or two, it will randomly pop-up, this happened several times while I was typing, so I didn't notice any of the errors that occured....
but, it could have even been cancelling it mid install, but now the result is, it doesn't work.
I have tried everything, Restarting my Ipod, Reconnecting it to Itunes, Re-installing Itunes, nothing works, I still get the 3 sound error of a USB being plugged in.
Link below for the sound:
http://rapidshare.com/files/295052134/3soundUSBerror.wav.html
Help me asap, please.
Andy

I have found the answer!
Right, okay guys I have found the solution, cos i'm a complete and utter computer nerd.
Firstly, you need to download 7-zip, this is an extracting software.
You extract the itunes.exe that you downloaded to anywhere, preferabely somewhere where you reemember. (Just right-click on itunes.exe and click Extract to...)
Okay, go to device manager, by typing in "devmgmt.msc" on start->Run. then, find any "unknown USB" drivers and uninstall them. Now unplug your Ipod.
Once you have done this, you need to find the file "AppleMobileDeviceSupport.msi", which is one of the files that you just extracted, double click it, then, select Remove.
After you have removed it, you need to open this file again, and install it again. Once you have finished installing (best to the default location), Reboot your PC.
Wait for a while for your comp to be in idle mode, and make sure you cancel any "new hardware wizards" that may pop-up from before..
Now plug your Ipod in, and it should be easy from there, it should work!
It did for me.
Cheers,
your british 18 year old computer nerd.
Andy. (Better than the Itunes support).

Zen Nano Plus connection problems - SOLVED (1/2/06)

I recently bought the Nano Plus. On first installation everything worked fine. I decided to upgrade to the latest drivers and firmware via downloads from the Creative site. At some point during the firmware upgrade, everything seemed to hang. Eventually I had to halt the process, disconnect the player and reboot.
When I plugged the player back in, it is detected as a USB Mass Storage Device, but Windows Explorer and the Zen Nano Plus Media Explorer both claim that the device is not connected.
Here's what I have done so far:
)Uninstalled all drivers and Creative software, rebooted, reinstalled drivers/software, rebooted. When plugging the player in, a brief window pops up saying Zen Nano Plus has been detected. This is followed by USB Mass Storage Device being detected (this window stays up a lot longer, sometimes more than 5-0 minutes before disappearing).
2)Another uninstall/reinstall, but this time with a registry cleanup in between. Same result.
3)Tried installing installation cd on partner's laptop and plugging in the player. Absolutely everything works fine. So it's not my player. There must be something I still need to do on my desktop to get everything to work again.
4)Have also tried plugging into every USB outlet on the desktop. No change.
My system:
Windows XP (sp 2)
3.2 GHz
Intel 865 chipset
2 GB RAM
My Zen Nano Plus is currently running .0.03 firmware (latest).
On this desktop I am running the latest drivers (Creative Mass Storage Drivers .07.00.250)
When the player is plugged in, device manager shows no problems. Under Disk Dri'ves, Creative Zen Nano Plus USB Device is listed (and says the driver is from Microsoft, 7//0, version 5..2535.0). Under USB, USB Mass Storage Device is listed (and says the driver is from Microsoft, 7//0, version 5..2600.0).
I have tried manually updating these drivers to anything listed in the Creative folders upon installation, but it does not detect anything. When I check the drivers listed on the laptop that works with the player, these same driver details show up.
Any advice would be appreciated. I certainly would hate to only use my partner's laptop every time I want to update my music. I am also frustrated and puzzled as to why my player first worked on my desktop and now doesn't.Message Edited by lcvdw on 0-03-2006 2: AMMessage Edited by lcvdw on 0-03-2006 2:2 AM

lcvdw wrote:Can you tell me what I am supposed to see if it is connected properly?
With your player connected and View, Devices by Connection selected in Device Manager navigate through as follows:
Advanced Config and Power Interface (ACPI) PC
->Microsoft ACPI-Compliant System
-->PCI Bus
You should then see a series of USB Host Controllers that you will have to click through in turn to find the one your player is connected to.
Underneath each controller should be a USB Hub, and then devices are listed beneath the hubs.
For my N200 I have USB Mass Storage Device, Creative MuVo N200 USB Device then Generic Volume.
Your entry should be similar but with Zen Nano Plus instead of N200.
While you're there, right-click on the entry for the hub attached to your player and select Properties. On the Power tab it will show how much current the port can supply and in the Attached Devices list it will show how much power the player needs. In my case the hub supplies 500mA and the player needs 00mA.
PB
Message Edited by PeeBee on 2-30-2005 02:05 PM

No Player Detected for my Zen V Plus, and I don't have Windows Media Pla

I don't get it, I went to uninstall Windows Media Player , since that is what every one says is the reason my computer isn't recognizing the Zen V Plus, but I don't even have it on my computer. What else can I do? I am not so PC friendly I have to admit, I work on a IMAC at work and just barely tolerate the PC that we have at home. Any suggestions before make a trip to the Apple store and pic up an IMac and IPod?

I bought my daughter the Zen V Plus for her birthday because we were getting tired of the Sony Walkman mp3 player only playing their format (atrac3). It made it hard to get music off the net that was mp3 format. It does not convert well. Anyway, we followed the install directions to the letter. It took all day (over 5 hours) to get this set up and music INTO it.
Turns out, while Windows Media Player transfers music to the player just fine, the Creative Media Source is junk. It does NOT recognize the player so you can not transfer music to the player. The Sync Mangager just wants to add EVERY song in your computer to the player and the Creative Media Explorer doesn't know what to do. I have used Sony Connect, iTunes and Windows Media player. All require program to transfer music. Why does this tiny player need so many programs? Why not one GOOD one to organize, burn, sync? It's like non of these programs can talk to the other one. To use the Media Explorer we had to re-create a playlist we already had in the MediaSource program. Also, I miss the easy - 2 - 3 of the Sony/iTunes/Windows Media Player.
MediaSource requires like 5 steps to organize the music list the way you want it (by song, artist etc). Other programs you just click on the column title and it organizes it just like that.
?I have decided for our own sanity (lost of profanity and tears just trying to get music into the player today) that we would just use Windows Media Player 0 from now on. My only complaint about using Windows Media Payer 0 to organize and transfer music is that I don't know how to make it tell me what is already in the player when I want to add/delete or change the music around.
?Does anyone know what program has to remain on our computer to run the Zen V Plus? Can I remove the dead MediaSource? Will the player still charge without it's?

Zen V Plus recognized by device manager, but not by Media Explorer/Windows Media Pla

Hi,
I just got back from Best Buy after buying a Creative Zen V Plus. I installed everything from the CD and plugged in the player, but the Media Explorer doesn't recognize it (even after restarting PC). The Device Manager recognizes it but there's an exclamation mark next to it. The Windows Wizard came up numerous times asking me for permission to connect to the internet and install the driver for me, and after a while I tried doing so but it said it couldn't find anything (I would like to shave that wizard's beard off).
I went through all the stickies in the forum and about 3 different troubleshooting sessions with no luck. I googled it and asked this question on Ask Yahoo!, but no luck yet.
Here's my PC info:
Windows XP SP2
768MB Ram
Pentium 4 2.8Ghz
USB 2.0 (I tried different ports, the player does seem to be charging as there's a little lightning bolt flashing on top of the battery icon)
I'd really appreciate it if someone could help me out.
Thanks!

Ok. I checked my version of XP. It is XP Pro, Version 2002, SP2. I checked and already had the 2 hotfixes that were listed as being needed before proceeding. I followed all the steps and changed the registry key on "everyone" as the instructions stated to do. My ZVM is still not recognized by any of the software for transferring or organizing MP3's. My computer still recognizes that it is attached. It still gives me the device icon in the task bar. It still says it's A-ok in the Device Manager. It does everything, except it is not detected by ANY of my music software. <sigh>? Frustration is at its peak for me right now. I really appreciate all of the efforts. I'm at my wits end now. I have done everything you have indicated I should, but am getting the same results. I did purchase an extended warranty from Circuit City where I purchased this last summer. Is that the next step? Do I need to get this replaced?I love this player and really don't want to go through this again. We had to exchange it twice in the first month because it froze up and wouldn't do a thing. This last one has been perfect. I keep it in a leather padded case at all times. It never has the battery drained. It never gets jostled or bumped or dropped or anything that might damage it. When not being played, it stays on my desk in the case.
Thanks so much for any and all help.

Zen V Plus under Windows 2

?Somebody bought me a new Zen V Plus, but unfortunately I'm using Windows 2000. Windows XP doesn't have enough new features to interest me and I'm concerned more about stability anyway, so I probably won't upgrade my OS for a few more years. In the meantime, I'd like to use the Zen in some way. Even if I can't load all the supporting utility software from the accompanying CD, there should be some way for me to be able to just copy files from my hard disk to the Zen's file system and play them. That in itself would be a quantum leap over having no MP3 player at all.
However, the V Plus does not look like a little hard disk to Windows, so I can't use Explorer to copy the files. As far as I have been able to learn, the V Plus uses flash memory and Media Transfer Protocol (MTP), which is supported in Windows Media Player 0 (which is only supported under Windows XP).
HOWEVER ... Microsoft recently released a Media Transfer Protocol Porting Kit -- see http://msdn.microsoft.com/windowsmed...s/default.aspx -- to add MTP support to WMP 9, the last one that worked under Windows 2000. But it's not easy to set up. After installing it and reading the Readme-Redist.txt file, you run MTP9x-2k.exe, which installs the following files:? - %windir%/System32/drivers
?? - wpdusb9x.sys (Windows 98SE or Windows ME)
???OR wpdusb.sys (Windows 2000)
? - %windir%/System32
?? - mtpiusb.dll
?? - mtpsmgr.exe
?? - mtpistb.dll
?? - mtpsp.dll
? - %windir%/Inf
?? - wpdmtp.inf?But then you have to edit a .inf file to describe the attributes of your player. This is beyond my technical ability.
Am I right to think that I can get basic MP3 player use from the V Plus just by installing the MTP Porting Kit, or do I really need to upgrade to Windows XP?<
If the Porting Kit will work, can anybody help me write a .inf file that will be correct for the V Plus?<
Thanks for your help!

I really wish I could help you but I am in the same situation about this driver. I dont know whether to cry or eat my own mp3 player :[, cause in order to use it'sI?even bought an external har dri've to install xp and then realised is not even possible.So?I guess the solution?are:?to create a backup of your important documents and install windows xp,borrow a friends computer?or resell your mp3 player because you can not even charge it whithout the drivers intalled. But I wont give up :]Message Edited by elenka on 0-9-200703:33 PM

Zen NANO Plus doesn't switch more than 2 songs

Hi i have a problem with my new Zen nano plus mp3-player...
I can only switch 2 songs. If i switch to the thrid song the player automaticly shut down.
In the config menue i can switch as long as i want and the player doesn't shut down.
I formated the player in FAT32 and in FAT - System but it doesn't work acctually (Fastformatation).
And: If i wanna call the German Service hotline (+353 4380000) i only reach an private guy. I tipped in my telephon: 353 4380000 <-- is it right? Or are there any numbers before the "+" ?
Thx and bye (hope for many usefull postings )

Follow this link:
<a href=http://uk.europe.creative.com/support/downloads/download.asp?sOSName=Windows+XP&region=3&Product_N ame=Zen+Nano+Plus&Product_ID=2720&modelnumber=&dri verlang=033&OS=0&drivertype=0&x=33&y=5 target=_blank> Download Page for Zen Nano Plus[/url]
Under the firmware title, click the Show Details button and scroll down to the notes for the instructions.
Edit: Long link, my badMessage Edited by arcl on 2-27-2005 08:47 PM

Computer doesn't not find my new Zen V Plus

Well, I got my new Zen V Plus 8gb yesterday, installed ZEN V Series Media Explorer and Creative MediaSource 5 Organizer (aswell as the drivers for the Zen etc.)
I've charged the player for more than 6 hours, but my computer can't find it, it just doesn't show up, it says "please connect your creative zen to your computer" or somethign similar when I try to use Creative MediaSource 5 Organizer, and ZEN V Series Media Explorer just don't locate it.
I can start the player and browse around in it etc. so it works, my computer just can't locate it, it can recharge it though.
(I'm not having any of these problems with an iPod I have, aswell as a camera etc. so it's not the USB-dri've)
Anyone know what the problem might be?
My specs:
Windows XP SP2
Intel Dualcore 2.4ghz
3gb RAM
Edit: I've found it in the device manager, but it seems that it thinks it hasn't got any drivers, even though I installed them :S
I've also gone through this: http://ask.americas.creative.com/SRV...e.com,case=9287 but to no avail.
Message Edited by Ftmch on 0-02-200709:3 AM
Message Edited by Ftmch on 0-02-200709:37 AM

And now, since I posted a very long link, the layout in the forum messed up, so I can't even edit my post to fix it. great.

Zen V Plus 4gb Power On/Detection Is

I bought a Zen V Plus 4gb player on Tuesday (December 3st, 2007) when my old Zen V gb died (and it was out of warranty).
I bought this out of familiarity with Creative V series players, and my experiances with them have been positi've so far.
However, when I first put music on the player (I had the software installed beforehand)...about 2.5 gigs into transferring the music, the computer stops recognizing that the Zen V Plus is there. When I checked the actual Zen V Plus, I noticed it was frozen so I pressed the reset button.
The player tried to rebuild the library, and it froze again after maybe 30% progress. I waited around ten minutes, I reset the player again, only to have it then freeze on the "Creative" start up screen, and after waiting another ten minutes (after a lifetime working with computers I have learned patience is a very valuable tool in troubleshooting) I hit the reset button again.
Now, the computer refuses to recognize anything other than the chipset on the player, (its a model number of SMTP3600). I have tried almost every fix here, yet still cant get my player to work.
In addition to the player not being detected, I have the problem of it refusing to turn on. When I hold down the power button to turn it on, the play/pause and back lights blink without the player turning on. I have tried charging it using other USB charging equipment (with the usb cord it came with), without effect. I have tried leaving my computer on for several hours to charge it, with no effect. The charging indicator doesn't even show up..because the screen doesn't work.
Does anyone have a solution to this before I exchange it and buy a different mp3 player?

If you have not already, try the recovery tool to see if it hel
ps.
If that does not work, it's best to contact support for further assistance on the issue.

Zen Stone Plus not detected by software - GRRRRR

Hello all
A month ago I bought the Creative Zen Stone Plus.
I was quite happy to go with Creative because I had been the happy owner of a Creative MuVo player for a few years. The MuVo was remarkably straightforward to use. The only problems I experienced were occasionnal freezes of the software during file transfer. Nothing major. I lost count of the number of times I recommended this product to others, usually as a cheaper but just as good alternati've to the iPod.
However, I am beginning to have serious doubts about Creative.
This is the problem:
- The player cannot be seen in Creative Media Lite.
- In Devices Manager, "Creative Zen Stone Plus" appears under devices category "Other devices" and has a yellow question mark next to it.
In other words, I have had the Zen Stone Plus for a month and it has never worked !
From my exchanges with Technical Support (email) and from the knowledge base (eg # 9287,
and 4782) and from this forum, I have tried several things such as
- deinstalling (actually rolling back) then reinstalling Windows Media Player (to get MTP drivers installed)
- downloading the Iomega patch
- I downloaded the player recovery tool (the one with the red button) but when I click on it, I get the message "Player not detected. Do you want to retry"
I found two dead ends in the technical support articles I read:
- I decided to make changes to the registry, as one article suggested that the problem may be due to USB permissions. So I typed 'regedit' but the compuer would not accept this command.
- I also decided that I would change the firmware, as another article suggested. How on earth do I do this. I downloaded the firmware for my player but I do not know how to enter the Recovery Mode. It is not clear from the Recovery page (KB ID # 4794) whether my device is 'ZEN' or a 'Zen Series'. I treid the procedure for both and neither worked !
I'm beginning to feel like I've wasted my money. I had been thinking about buying a Creative player for my sister and also a friend. Now I won't bother, even if this problem is solved. I consider myself to be IT literate but how does Creative expect technically illiterate people to cope with its products !
Can anyone help me to make the Zen Stone Plus work? Otherwise, I'll consider it to be a **bleep** Stone and flush it down the toilet, where it belongs.
Andy
Message Edited by Andy7504 on 03-5-2008 08:2 PM **It should be obvious that if the forum blocked a word, you're not allowed to use it. Please refrain from cursing in the future. Dale-CL
Message Edited by Dale-CL on <span class='local-date'> 03-5-2008<span class='local-time'> 04:45 PM

-. Hello Seb_tokyo,
Welcome to Creative forums!
When you plug in the ZEN stone, your device manager list should refresh. Besides under USB controllers, did it detect anything when you plug it's You can also try the following:
.) Unplug/replug the USB cable and connect it to the rear USB port instead of using front ports.
2.) If you have another USB cable, try using a different one and see if it works.

Windows doesn't detect Zen V Plus he

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