Windows doesn't recognize Iphone after 3.1 upgrade

Hi everyone,
I have a iPhone 3g that I upgraded to 3.1 on release date. Since then the phone has worked and synced okay. (except for it occasionally not coming out of sleep mode and I assume that will be fixed in 3.1.1)
However, my main issue is all of a sudden today when I plugged my iPhone into my computer Windows says that the USB device is not recognized because of a device malfunction.
I have tried several times after rebooting both iPhone and computer. I have also downloaded iTunes 9 (64-bit ver.) again and reinstalled using the "Repair" option from the iTunes installer. I am running the 64-bit version of Win 7 RC (have not had one issue with Win 7 and iTunes yet so I don't think that is the issue).
I have read some other posts saying that they did a restore to the iPhone and that fixed some of their issues. I however am unable to do that because Win and iTunes do not recognize that I have the phone plugged in. Also when the phone is plugged into the computer it does still charge and show that it is plugged in.
The iPhone is not jailbroken. And I used all original cabling for the upgrade etc.

Try restarting AMDS: http://support.apple.com/kb/TS1567

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Windows doesn´t recognize iphone

Hello i have this problem whit my iphone 3Gs 32GB when i plug it on my Lap Top windows doesn´t recognize im pluggin it so i can´t sync my iphone whit iTunes and worst i tried to restore my iphone now i got that screen when you need to restore iphone whit iTunes obviously i can´t restore it cause windows doesn´t recognize my iphone pls help me

Your question has been asked and answered ad nauseum already. Forum etiquette would have you search the forum before posting.
Please search.

Itunes doesn't recognize iphone after last update

HELP!!!!!!!!!!!
last week i updated last version of itunes, after that itunes won't recognize iphone, doesnt charge, i dont see iphone connected, cant transfer or delete music.....this is a pain in the a**.... i love this phone but this is my second one and i keep having problems....i have more problems with it but this is the urgent one one....can anybody help me please?????????????? oh, and i have windows (does it make any difference?)

Hello again, GiannisFromAthens.
At this point, considering that the primary issue is with getting the Windows update resolved, we need to get that taken care of first. To do so you may need to consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve it.
Once that is resolved, if you are still experiencing the issue, you may find better information by using another of Apple's Support resources at https://expresslane.apple.com/GetProductGroupList.action for a more hands on response.
Cheers,
Pedro D.

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I'm having the same problem.. does this sound like the same thing:
I'm using the most up to date soft ware on both my iPhone and windows 8 laptop however I can not get the phone device to show up in iTunes. They phone is definitly conected to the comuter as it shows up in the left had corner saying "click to choose what happens to this device" when I do there are no options to use in iTunes but I can look at the storage on the phone using my documents on the computer, I have selected to trust the phone on the computer and the iPhone so I don't know what else to do? I have used the phone on the laptop before just today when I have gone to use it for some reason it does not seem to be working..? help please x

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Hello Fercho1998,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device connectivity issues:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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I fixed the problem. When I was trying to clean the connector of the iPhone I must have bent some pins. I have straightened them to the best of my ability and now it syncs. If your iPhone charges, but doesn't sync, most likely you have a similar problem, because the iPhone doesn't need all of its pins to charge, but it does need all of them to sync.

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Hiya, I've had this 5G 80gb iPod for about a year and this is the first major problem I've encountered.
After updating to 1.2.2 (something I now regret) Windows refuses to recognize my iPod, I've followed all the guidelines and I've even tried to connect it to my laptop to no avail. The Device Manager seems to show a problem with the USB port, but I can use other hardware without any problem, and the iPod won't work on any of my six ports (there's a weird 'negative' sound each time I connect it). I can listen to my music alright, but I can't take or put anything in my iPod if Windows doesn't recognize it.
Could it be a version problem? And in that case, is there a way of reverting the firmware?
Thanks in advance.

Hi CamBej,
Have a look at this article about windows not recognising iPod,
http://docs.info.apple.com/article.html?artnum=305136
If you want to revert back to version 1.2.1 on your iPod you will have to restore it, version 1.2.2 has been removed as it was causing a lot of problems.
fern K
Message was edited by: fern K

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Hello henry lfrommiami,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPhone gives you the message "No SIM Card installed" please follow the steps below.
Update your iPhone to the latest version of iOS.
Turn airplane mode on and then off again.
Restart your iPhone.
Check for a carrier settings update. Go to Settings > General > About. Install any available update.
Remove the SIM card and make sure that it's a valid SIM that your carrier provided. Also make sure that it's not damaged, worn, or modified. Then reinsert it.
A SIM tray that comes with one iPhone model won't necessarily work with a different iPhone model. When you insert the correct SIM tray, the SIM tray should be flush with the device.
If you have another SIM card, insert it. You can use a SIM card from any phone with the same format as your iPhone SIM card. If your iPhone works with that SIM card, contact the carrier that issued your original SIM card.
Restore the iPhone.
If you still see the issue, contact Apple support.
If you see 'No SIM' alert on iPhone
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Hi, and thanks in advance for the help.
I recently restored my PC(running windows xp). And after downloading and installing the latest version of itunes. My computer fails to recognize the iphone. I've tried everything I can think of. But here is a list:
-restarting the Apple Mobile Device Service
-Restarting Itunes
-restarting the computer
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Message was edited by: ~T.E.K.B.O.I.~

I had a similar problem when I upgraded to iTunes 8.0.2. My problem was that the iPhone driver in Windows XP was somehow corrupted. Uninstall/Reinstall of iTunes did not help, and neither did running "AppleDeviceSupport.msi".
The symptom I had was when I plugged in the iPhone, I would get three short "beeps" from the computer in rapid succession, followed later by two "beeps" that XP makes when disconnecting a USB device, even though I had not disconnected the iPhone.
Before I had this problem, I would get two "beeps" when plugging in the iPhone, indicating that Windows recognized the iPhone, and two "beeps" when disconnecting it.
What finally helped me was the following:
1. On the Start menu, click Run.
2. In the Open field, type devmgmt.msc and click OK. A list of devices will be displayed.
3. Scroll down to Universal Serial Bus controllers and click the small plus sign to expand this group.
4. If "Apple Mobile Device USB Driver" is listed and the device is working properly (right click on "Apple Mobile Device USB Driver", and select "Properties"), then your driver is OK and you don't have the same problem I was having (Stop here).
5. If "Apple Mobile Device USB Driver" is NOT shown, then plug in the iPhone to the USB port.
6. On my system, "Apple Mobile Device USB Driver" would then appear BRIEFLY with a yellow exclamation point beside it, and then it would go away after 10-20 seconds. If you see the same behavior, then, while "Apple Mobile Device USB Driver" is shown, right click on it before it disappears. Then select properties, and then select install device driver (or maybe update device driver - I'm not sure exactly what the choices were when I had the problem)
7. Windows XP then went searching for the driver, did some magic, and got the driver reinstalled and working properly.
Good luck - hope this helps.

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http://support.apple.com/kb/ht1808
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Hi, I'm trying to update my 3GS to iOS5. Working on a brand-new Macbook Pro with Lion 10.7.2. Made sure I had the newest iTunes (10.5), synced my phone, transferre purchases to the computer, backed up manually for good measure. Downloaded the iOS5 update with no problem, and started the update process. Seemed to be going slowly but surely through the "backup" step of the update process. I left for five or ten minutes, and came back to a possible disaster:
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- iPhone screen shows the "plug USB into iTunes" graphic
- when I woke up the computer, it showed an error message - upgrade failed. I'm pasting the text from the iPhone Updater Log below... it ends with "Restore Error 2009."
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Anything I can do, short of bring both computer and phone to the Apple Store? (The phone is past warranty but I have AppleCare for the new computer)
Does the failure to back up mean that there is no previous backup I can get to? Any way to check if there's a working backup on the computer without it recognizing the iPhone?
All my apps, contacts, calendar items, music and photos are on my computer, so at least it seems that my data is not all lost. But the phone-to-computer connection doesn't seem to be coming back. Wonder if restarting computer could get it to recognize iPhone, but afraid of doing any more damage.
Any help appreciated! Thanks,
Adam
From "all messages" log:
10/16/11 6:54:58.000 PM kernel: USBF:          69557.492          [0xffffff8014034400] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of Hub at 0xfd100000)
10/16/11 6:55:03.000 PM kernel: USBF:          69563.461          AppleUSBEHCI[0xffffff8013f3d000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
10/16/11 6:55:09.000 PM kernel: USBF:          69569.465          AppleUSBEHCI[0xffffff8013f3d000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
10/16/11 6:55:10.000 PM kernel: USBF:          69569.498          [0xffffff8014034400] The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 2 of Hub at 0xfd100000)
10/16/11 6:55:10.000 PM kernel: USBF:          69569.498          [0xffffff8014034400] The IOUSBFamily was not able to enumerate a device.
iPhone Updater Log:
2011-10-16 18:42:14.000 iTunes[504:307]: restore library built Sep 2 2011 at 02:05:53
2011-10-16 18:42:14.000 iTunes[504:307]: iTunes: iTunes 10.5
2011-10-16 18:42:15.000 iTunes[504:307]: iTunes: Current software version: 8L1
2011-10-16 18:42:15.000 iTunes[504:307]: iTunes: Software payload version: 9A334
2011-10-16 18:42:47.000 iTunes[504:191bb]: iTunes: Specifying UOI boot image
2011-10-16 18:42:47.000 iTunes[504:191bb]: amai: AMAuthInstallSsoInitialize: can't find SSOClient.framework
2011-10-16 18:42:47.000 iTunes[504:191bb]: *** UUID F560FE18-6405-49CF-B4DD-6DA81E4D832C ***
2011-10-16 18:42:47.000 iTunes[504:191bb]: requested restore behavior: Erase
2011-10-16 18:42:47.000 iTunes[504:191bb]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.8R1bHYsrkB/amai/debug/tss-reques t.plist
2011-10-16 18:42:49.000 iTunes[504:191bb]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.0.0)
2011-10-16 18:42:49.000 iTunes[504:191bb]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.8R1bHYsrkB/amai/debug/tss-respon se.plist
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "KernelCache" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "AppleLogo" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "DeviceTree" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:1c977]: iTunes: Entering recovery mode, device 0x7f931049acb0
2011-10-16 18:43:20.000 iTunes[504:11803]: received kAMDeviceDetached action, device 0x7f931049acb0
2011-10-16 18:43:28.000 iTunes[504:307]: device connected (isDFU = 0)
2011-10-16 18:43:28.000 iTunes[504:307]: device software does not support nonce generation
2011-10-16 18:43:28.000 iTunes[504:307]: device software does not support nonce generation
2011-10-16 18:43:28.000 iTunes[504:307]: iTunes: SCEP 4
2011-10-16 18:43:28.000 iTunes[504:12bd7]: iBoot build-version = iBoot-1072.61
2011-10-16 18:43:28.000 iTunes[504:12bd7]: iBoot build-style = RELEASE
2011-10-16 18:43:28.000 iTunes[504:12bd7]: DeviceRequest failed: 0xe000404f
2011-10-16 18:43:28.000 iTunes[504:12bd7]: command device request for 'getenv radio-error' failed: 2008
2011-10-16 18:43:28.000 iTunes[504:12bd7]: radio-error not set
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: operation 44 progress -1
2011-10-16 18:43:28.000 iTunes[504:12bd7]: requested restore behavior: Erase
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreLogo" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreDeviceTree" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBEC" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "AppleLogo" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging1" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryFull" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryPlugin" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging0" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow0" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow1" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RecoveryMode" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "DeviceTree" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBoot" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2011-10-16 18:43:28.000 iTunes[504:12bd7]: unable to open device_map.txt: No such file or directory
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: production fused device
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: operation 4 progress -1
2011-10-16 18:43:34.000 iTunes[504:12bd7]: DeviceRequest failed: 0xe0004051
2011-10-16 18:43:34.000 iTunes[504:12bd7]: unhandled error 0xe0004051 returned as 2009
2011-10-16 18:43:34.000 iTunes[504:12bd7]: command device request for 'setenv auto-boot false' failed: 2009
2011-10-16 18:43:34.000 iTunes[504:12bd7]: AMRAuthInstallDeletePersonalizedBundle
2011-10-16 18:43:34.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: Recovery mode failed (result = 2009)
2011-10-16 18:43:34.000 iTunes[504:1c977]: iTunes: Restore error 2009

Here are Apple Steps:
http://www.apple.com/support/iphone/assistant/itunes/

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