Windows doesn't recognize ipod nano, neither does itunes

Okay, just received my ipod nano 8gb in the mail, was very excited. Now I'm just tired of it.
I am running windows xp on an athlon 2400, connecting my ipod via usb 2.0. I have four usb ports, and have tried them all. I have itunes 7 etc installed.
Upon plugging in my ipod, the windows add new hardware dialog appears. I can ignore it, or attempt to run it automatically, and it fails either way. My ipod is installed as an "other device" named "ipod" as a yellow question mark. effectively, it isn't installed.
My ipod doesnt appear in My Computer as an external storage drive or anything else for that matter. I have no network drive to conflict with the naming standard, although I do have a CD and DVD drive labeled E and D, respectively. I attempted to rename those drives in case of conflict, and nothing happened.
When I run itunes, no ipod installer or updater appears. No device is detected. I cannot Sync my ipod. The diagnostic tool simply says that the ipod connection failed, and after visiting the accompanying Help link and attempting -every- solution, nothing has changed.
In fact, I have reviewed and attempted every single solution to every similar or somewhat-related problem that apple has posted at their site, as well as some from these discussion forums and others around the web. My point is, please hesitate before you link me to one of apple's support manuals--I've read them all, extensively.
I have a fair knowledge of computers, but this problem is simply beyond me. I have established that my ipod can connect to another computer (running windows ME) and appear at least in My Computer as a drive. I believe the problem is related to my USB ports, their drivers, or perhaps (god forbid) my OS.
ANY help or suggestions would be appreciated, even if they are redundant. I am at an utter loss.

Hi there
You're pretty much describing a problem I had yesterday.
I've got the 2gb model and initially it was working fine. I run off a 4 port usb hub with other equipment running as well.
Everything was okay but I kept getting a balloon telling me that usb 2.0 would be faster, so I routed my extension cable directly to a usb 2.0 port on my computer and all of what you describe started.
The PC showed my nano as a removeable drive but could not be acesssed. If I managed to get it recognised in itunes (took forever) then it just said it was corrupted and was unable to restore.
After much cursing and trawling the internet for answers, I gave up and put the cable back to the hub.
And.....everything worked again !!
I can only conclude that my hub (quite old) does not work on usb 2.0, or putting the extension cable (5m) straight into my PC causes a power drop / signal loss ??
Are you using an extension cable or a hub? something to try.
Good luck anyway
Regards
Windows XP Pro

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Computer doesn't recognize my Nano but does recognize my daughters.

I've been using the computer/Nano for over a year now. All of a sudden, the computer isn't recognizing my Nano. When I connect it, no drive is assigned although a new Mass USB Storage Device does appear in Device Manager.
I tried connecting my daughter's Nano to my computer and it is recognized. I reied connecting my Nano to my daughter's computer and it is recognized. It's just my Nano on my computer.
Any suggestions?

Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Also this recent interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
Cheers,
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ITunes doesn't recognize IPOD Nano (2nd Gen), but Windows XP does

I'm a longtime happy owner of an IPOD Mini and bought a second Gen IPOD Nano a few months ago that works great. I have two identical P4 Sony Vaios that I back up/clone from one to the other every so often to keep them as identical as possible. It's been some months though since I've backed up/cloned my primary laptop to the secondary, and the 2nd Gen Nano isn't being recognized by ITunes on my primary laptop, only my secondary laptop. However Windows recognizes the Nano just fine on the primary laptop on all 3 USB 2.0 ports (I haven't tried my Mini recently), and I can browse the file system of the Nano, but ITunes just doesn't see it.
As I mentioned, my secondary laptop works just fine with the Nano, both Windows XP AND ITunes recognizes it and can update it, but I don't want to have to use that computer JUST for updating my IPOD, and pretty soon I need to back up my primary laptop to my secondary. I've actually only been holding off on that because I can't get my Nano to be recgonized by ITunes with my primary laptop and don't want to screw them both up. Cloning my secondary laptop to become my primary isn't an option, the file system is many months outdated, I need to get the Nano working with ITunes on my primary laptop.
This is definitely a software/driver/service issue, I can take the hard drive out of my secondary laptop, put it in my primary, and ITunes will recognize the Nano just fine. I can take the hard drive out of my primary laptop, put it in my secondary, and ITunes can't see the Ipod. I've upgraded ITunes twice on the primary laptop in the last few months with no improvement, so that hasn't helped.
I really don't know what else to do at this point, I was under the impression that any drivers needed are installed by ITunes, and as long as Windows recognizes the device (which it does) everything should be fine and ITunes should recognize it. I've checked my services and there is only one IPOD related service that I've found (it's actually called "Ipod Service") and I've confirmed that service is running and starts automatically. I presume that service is needed and isn't a legacy from my IPOD Mini and an old version of ITunes.
If, after digesting the above information, anyone has any suggestions, please let me know. This has gotten to be somewhat annoying.
Thanks
P4 Windows XP Pro

Nevermind. I uninstalled ITunes completely as well as the IPOD updater program (I think that's what it was basically called) that was installed on my system. I then rebooted, tested the Nano to make sure Windows recognized it, then tested it (successfully) with Winamp and the Winamp IPOD plugin. It was already working properly with Winamp and the IPOD plugin even when ITunes wasn't recognizing it so there was no change there. Once everything checked out I reinstalled the current version of ITunes and it FINALLY recognized the IPOD. It said there was a new software version available for the Nano so I went ahead and allowed it to download and install the update to 1.1. The update went smoothly and once the Nano restarted ITunes again recognized it. No clue what the problem was that created this error condition initially, but perhaps someone else will benefit from this information. I would have thought that reinstalling ITunes at least 3 times, including 2 version upgrades, would have resolved the problem, but it took removing ITunes and the IPOD software completely to resolve it.
I'm a longtime happy owner of an IPOD Mini and bought
a second Gen IPOD Nano a few months ago that works
great. I have two identical P4 Sony Vaios that I
back up/clone from one to the other every so often to
keep them as identical as possible. It's been some
months though since I've backed up/cloned my primary
laptop to the secondary, and the 2nd Gen Nano isn't
being recognized by ITunes on my primary laptop, only
my secondary laptop. However Windows recognizes the
Nano just fine on the primary laptop on all 3 USB 2.0
ports (I haven't tried my Mini recently), and I can
browse the file system of the Nano, but ITunes just
doesn't see it.
As I mentioned, my secondary laptop works just fine
with the Nano, both Windows XP AND ITunes recognizes
it and can update it, but I don't want to have to use
that computer JUST for updating my IPOD, and pretty
soon I need to back up my primary laptop to my
secondary. I've actually only been holding off on
that because I can't get my Nano to be recgonized by
ITunes with my primary laptop and don't want to screw
them both up. Cloning my secondary laptop to become
my primary isn't an option, the file system is many
months outdated, I need to get the Nano working with
ITunes on my primary laptop.
This is definitely a software/driver/service issue, I
can take the hard drive out of my secondary laptop,
put it in my primary, and ITunes will recognize the
Nano just fine. I can take the hard drive out of my
primary laptop, put it in my secondary, and ITunes
can't see the Ipod. I've upgraded ITunes twice on
the primary laptop in the last few months with no
improvement, so that hasn't helped.
I really don't know what else to do at this point, I
was under the impression that any drivers needed are
installed by ITunes, and as long as Windows
recognizes the device (which it does) everything
should be fine and ITunes should recognize it. I've
checked my services and there is only one IPOD
related service that I've found (it's actually called
"Ipod Service") and I've confirmed that service is
running and starts automatically. I presume that
service is needed and isn't a legacy from my IPOD
Mini and an old version of ITunes.
If, after digesting the above information, anyone has
any suggestions, please let me know. This has gotten
to be somewhat annoying.
Thanks
P4 Windows XP Pro
P4 Windows XP Pro

Windows will not recognize ipod nano anymore

At the beginning it was working fine, but after I left it for a week it stopped working. When I plugged it to the computer, the computer would not recognize it.
When I plugged in the ipod nano into Window XP, the following happens:
- Window XP lags and take a long time to display the message "new hardware found"
- my ipod displays the charging symbol
- then ipod shows the screen "Do not disconnect" and it stalls on this screen
- after awhile, Windows show a "safely remove hardware" icon on the bottom right of my screen, but it describes the recognized hardware as "Apple ipod USB Device at location 0"
Note that:
- my ipod is not charged at all after all this
- itunes would not recognize my ipod
- there's not hardware icon in "My Computer" and "Device Manager"
- my computer can recognize my friend's ipod
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So if anybody could provide any help, i'll be very very grateful. =P Please save me.

Maybe for that one week that you left your iPod nano idle, your iPod software automatically updated and left you with some strange conflict.
Anyhow, your symptons sound similar to some described in this article:
http://screwdave.blogspot.com/2006/05/ipod-nano-updater-3-23-really-needs.html
Not sure if the solution presented in the article will work for you, but let us know if it solved it.
Your Knight in Shining Armor (<---hehe, had to add that in)

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Hello Aruniem,
The article linked below provdies information and steps that can help resolve this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

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Without knowing that:
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XP doesn't recognize IPOD nano

Hy everybody,
I've got brand new Black iPod nano. After just three weeks of good workin I've plugged as usual the iPod to the PC and it seems that XP simpli don't recognize it. The iPod don't show the "don't disconect logo" but for the the rest is seems to work fine, I can browse the controls and play music. The battery logo show the "in charge" (after a while it becames full screen) lighting. But for the rest XP don't recognize anything. I also can't see as disk unit in My computer.
Any suggestion? I didn't anything different from usual, it was just the fourth time I was plugging iPod.
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Thank You! It worked!
Now I just wonder how it could be to messing up the iPOD this way! Something I've done or iPOD problem? (If I've done something wrong I'd like don't do it again)
Anyway, thank you again
bye

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Hi there
You're pretty much describing a problem I had yesterday.
I've got the 2gb model and initially it was working fine. I run off a 4 port usb hub with other equipment running as well.
Everything was okay but I kept getting a balloon telling me that usb 2.0 would be faster, so I routed my extension cable directly to a usb 2.0 port on my computer and all of what you describe started.
The PC showed my nano as a removeable drive but could not be acesssed. If I managed to get it recognised in itunes (took forever) then it just said it was corrupted and was unable to restore.
After much cursing and trawling the internet for answers, I gave up and put the cable back to the hub.
And.....everything worked again !!
I can only conclude that my hub (quite old) does not work on usb 2.0, or putting the extension cable (5m) straight into my PC causes a power drop / signal loss ??
Are you using an extension cable or a hub? something to try.
Good luck anyway
Regards
Windows XP Pro

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