Windows doesn't start. Black screen. lights are on. no usb functions.

Hello there: I had a "display driver stopped working and has recovered" message for a while after upgrading to win 8.1. Now i get black screen. Nothing works. Hp pavilion 2700. Any help would be greatly appreciated.

HI @Luke_Lasting ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 2700 Notebook and black screen. Here is a document on computer will not start.
You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Hope this is helpful.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Similar Messages

MacBook Pro, randomly Windows 7 doesn't start and screen goes blank

Hi, I installed Windows 7 (Ultimate 64-bit) using the BootCamp on my MacBook Pro (MBP) i7, mid 2010. Installation was successful without any issues. This is my first Mac and, for now, I primarily use Windows on my MBP. The problem: After selecting Windows OS, randomly, Windows doesn't start and the screen goes blank. When this happens, most of the time I have to press the power button twice and press the Option key again to restart in Windows. Sometimes I have to hold down power button for several seconds to turn off MBP, then power it back on to start over. Windows 7 seems to restart on second try every time.
I can tell when the screen will go blank and Windows will not start, when the blinking cursor does not appear on upper left corner of the screen. Also, I enabled Windows OS Boot Log and nothing displays when this happens.
I took in my MBP, twice, to local Apple store Genius Bar and I was told that it was a Windows problem and I must purchase AppleCare Protection Plan to get help resolving the blank screen. It was explained to me that AppleCare had Windows experts who can help with resolving the issue. Therefore I purchased the AppleCare Protection Plan and spoke to AppleCare directly and still no resolution.
Any help you can provide would be greatly appreciated. Thanks in advance.

There is a forum specifically for Boot Camp, this is a general MBP forum and most of us don't use Boot Camp or Windows. The link to that forum is:
http://discussions.apple.com/category.jspa?categoryID=237
Apple does support Boot Camp however if your problem is with Windows Apple does not support a Microsoft product. You would need to contact Microsoft for help.
Roger

Windows 7 64 Bit black Screen when trying to got back to desktop

Hello,
just bought my a new Imac and isntalled Windows 7 64 bit without any problems.
When running a game under windows and i try to go back to the desktop with ALT+TAB or the windows key the screen gets black.I can still hear the game sound but i am not able to go back to the desktop or back to the game. The only solution is to hardboot (power on/off) the whole system. It has to be something with the 4850 HD drivers i think, i tried already to update them from the ATI homepage, no changes.
Has anybody else experienced the same problem?
Kind regards
redsun100

I recently had a problem that was similar but with OSX 10.6. It may be a long shot, but have you considered that the BIOS in the Apple Mac may be the problem?
Windows / Mac / Linux, etc... all require a series of components to unanimously agree that everything is fine and funky. If one does not, then, dependant on the problem it can either Freeze, crash or cause instability problems. At the core of any OS is its link to the base hardware, which is to all intents and purposes the BIOS.
So coming back to the problem, when I upgraded my white Macbook (4,1 version) to 10.6, I wanted to find out if it would work with the 64bit kernel of Snow Leopard. To the best of my knowledge the machine has a 32bit EFI firmware. Initially it was all bunnies and flowers in Mac-land and everything was happy with the 64bit kernel. However, this is the 'But' that usually surfaces, this was all well and good till it went to sleep. When I tried to wake the machine, things happened but it failed to reinitialize the video hardware, so a black screen and an even more puzzled look on my face. A hard reboot would solve the problem, but repeating the sleep function and putting the machine to sleep, repeated the video initialisation problem and I was cold rebooting again. Before you all come out of the wood work and say that this machine is not authorised by Apple to run 10.6 as a 64bit version, I know and did it as a test, by hacking two files in the system - It works, just don't let it sleep on you or you'll be pulling the plug. My needs for a 64bit OS are due to Adobe Lightroom and its memory problems under 32bit, which seem to be largely neutralised with the 64bit kernel. As a small side note, my newer 13.3" MacBook is all bunnies and flowers in Mac-land, even coming out of sleep mode.
Now it suggests that in the dreaded Black Screen of Death, that seems to be popping up with an alarming regularity, may have more to do with the BIOS in machines not properly sorting the peripherals and components on the PCI and PCIe buses when something radical happens. As you know, Windows Vista did some real funky stuff when switching video modes or jumping between one full screen program and the desktop. Just remember Vista did some strange video funkiness when bringing the UAC to your attention. It reminded me of the weird stuff ATI did with their 9800XT & Pro video cards when windows first started, Black screen and then reinitialise.
In your example, I believe that Direct X 10 needs to switch from the game or application to the Desktop UI. As normal windows applications are not full screen they work within the framework of the Direct X 10 and UI, but when you deal with full screen that's a different matter.
For years we have all been 32bit and happy, but then the switch to 64 bit hit the shelves and all of a sudden things ain't so good. After all the PC BIOS scene is not exactly standard fair, and in most cases the versions that float around on the Internet are all different.
I would suggest (If you can get a copy) you try to see if you can get a 32bit version of Windows 7 and see what happens - although some of the draconian measures that Microsoft go to lock you in can be frustrating, so my apologies if this is not possible. Also have you checked that the Mac has a 64bit EFI BIOS and that it is able to support this type of OS. If it does have 64bit BIOS it is generally Apple who chained their OS by restricting certain machines with capable BIOS, not the actual Hardware that is the problem. So if you have a 64bit capable BIOS then I can only think you need to check for an update or something.
The other problem is that everything Apple, but the Mac Pro, is tightly controlled by Apple. On the Mac Pro, it is feasibly possible to change some of the components in the system, all other machines are fixed. Take for instance the Video BIOS, can you find any updates or files - unless Apple deign to release it we have to suck it. After all they are in the business of supporting their machines and OS combinations, not the other Operating systems out there.
Anyway just my ten pence worth. Hope it helps.

"Windows could not start this screen saver"

My timeline playback gets interrupted by Windows' dummy screen saver consisting of a blank screen with the message "Windows could not start this screen saver". I'm running Premiere CS 5.5 on Windows 7. I only see this message while Premiere is running so Premiere must be doing something that blocks the current screen saver but doesn't block Windows from attempting to start it. Is there a way to keep Windows from attempting to start the screen saver at all (other than selecting no screen saver in Windows) so it doesn't interrupt playback?
Roy

years ago screen savers helped keep crt monitors from getting 'burned in' areas of dead pixels etc from the screen being on a static image for too long. over the years this problem has been almost totally eliminated by monitor manufacturers i think.
i know people who worked in pro graphic houses that never turned off their computers, never used screen savers, and never did power management stuff ... the computers were on 24/7... and they never had problems.. and that was like more than 10 years ago.
i do have a nice snake screen saver that is static and / or animated if you want to try it out, but frankly, i would turn all that stuff off ( power management, screen saver ) and either leave your computer on all the time 24/7, or else just turn it off when you leave the computer... turn it back on when you want to use it. is only a button on tower to turn on and off usually.. easy.
let me know if you want snakes though... they are very cool and scary !

Some snaps show up as black screens when I try to view them as single pictures.Even when I run them in slideshows they show up as black screens.These are jpeg files.How can I avoid this happening?

Some snaps show up as black screens when I try to view them as single pictures.Even when I run them in slideshows they show up as black screens.These are jpeg files.How can I avoid this happening?

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ?

Hello! I want to sell my iphone 3g because i have 3gs- i cleared the info in settings and now have black screen saying no service and usb port pointing to itunes - is that all i do ? i am pretty ignorant of computers- lol- i had read that i need to plug it back into itunes to verify it has all cleared out- i want to sell it on craigs list or ebay- i am really hurting for money right now- all your answers appreciated...

It needs to be restored by someone. You can do it, and set it up as a new phone, or the buyer can do it.

Loaded itunes 10.6 to new Windows 7 and get black screens in Stores. Albume covers are OK but all print is very light gray that cannot be read.

Loaded itunes 10.6 on new Windows 7 computer. All screens in Store are black with light gray text that cannot be read. Album jacket covers are OK.

With that one, perhaps try Drgoo's suggestion from the following post:
Re: Itunes Store - ALL Text Black/Cant See Anything

Ideapad U410 Touch (Windows 8 X64 Bit) Black screen upon start-up

Hi,
Two days back my pad suddendly stopped working. When i tried to power it on using the power button, all i see is a black screen. It does not load anything.
I have tried to start it using the recovery button as well but it only displayes black screen.
Can someone advise how this can be fixed.
Thanks

PROHIL10 wrote:
Hi LenBlazer,
I did and they seem fine.
I contacted Lenovo customer service this afternoon and they have advised me to send my machine to them. They also mentioned that they have recently been receiving same complain from other users as well and this seems to be caused by recent windows upgrades.
I agree that the next thing that you should do is to send the unit to Lenovo for repair. Just be sure that you have backup all your files and data since Lenovo might restore the drive to factory condition. Use one Key recovery and chose a location that can accomodate the backup image files.

HP dv7 black screen lights flickering

Hello,
My HP Pavilion 7-2100 with Windows Vista doesn't start up well.
If I press the on-button I can hear the notebook and there are to lights of the num-lock and caps-lock flickering and the screen is black.
Could anybody help me please?
PS: My English isn't very good,
so if I said something unkind: I'm sorry!

Hi @BennyJ ,
You would be able to check this by connecting a monitor. If it shows then that is possible to do a system restore from there.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

How to How to install ATI Radeon HD2600 driver on bootcamp 3.0 windows 7 partition w/black screen problem

Ok....so i've posted this question in a different way, and i gotten several "scratch the surface" answers from people just saying to install "Ati catalyst", or insert the os x dvd and run set up.exe, and update to boot camp 3.1 or 3.2...while these all seem like great suggestions, I am finding myself needing more specific direction or "hand holding" so to speak.....here is the MAIN problem...
The Background/history
I used boot camp (3.0, and i found updates for 3.1 for imac and for windows, but can't find for mac pro, AND they all are ".exe" files which run on windows..which as you'll see is the big part of my problem...So I recently updated my mac pro (with the ATI Radeon HD2600 graphic PCIe card with 10.6.7 from 10.5.8. I created a single partitioned drive to install windows 7 professional 64 bit. The download software function didn't work (Thanks, APPLE for that poor level of support) so have to select the option that i have already downloaded, or have other media with the drivers already on it....i restarted with the windows 7 disk in....
The installation of Windows 7 Pro 64-bit
So the installation of windows 7 seemed to go flawlessly, was able to use my existing 23" hd apple cinema display (so somehow it has drivers that work with the graphics card, or maybe the motherboard's on board video components) and i select english, and install now, custom, blah, blah, blah...installation causes a few reboots, then restarts ultimately back in os x since that is the default boot os i use on this desk top and have to do the "opt" button to select booting in windows....so when i try restarting in windows, now using the actual boot drive on which i am installing it, it ran through another reboot or two, but then after that, my display goes black.... in the communities, the solution sounds super simple... "go download the ATI catalyst for the black screen problem....windows 7 doesn't have device drivers that work with the ATI radeon hd2600...no problem, just go download and install...."
The problem, re-emphasized : I cannot even finish the install for windows, because of this driver problem....i cannot see anything....I have tried to reboot in safe mode, and that then seems to invoke whatever basic drivers that do work, likely through the motherboards onboard video vs the actual graphic card, and the screen works and says that it's wanting to complete the installation, so i'm thinking awesome this is gonna work....and then.. "windows installation was not completed and cannot be completed in SAFE MODE, need to restart, blah, blah, blah" pops up...and forces reboot...so Safe Mode allows me to see, but won't allow me to finish the install of windows 7...and without completing the install i can't run (ranther I DONT KNOW HOW TO) any of the various .exe files everyone is telling me are the solutions to my problem...like update 3.1 and 3.2 bootcamp...they're all .exe files? not sure why, because bootcamp runs in 10.6.7 i thought, but whatever...it needs running Windows to execute...then the ATI radeon hd2600 driver for windows 7 that i downloaded from the site has an installation program that is an .exe file, which needs windows to run... Does this make sense, why i can't just use these fixes, that seem to be the only fixes out there....so can someone school me step by step here (not just the highlights) of how to update bootcamp, and how to install the ati radeon driver without having been able to complete the windows 7 installation because the monitor goes and stays black????
This is so very frustrating for the record...and any substantial help "not just go download this..." would be immensely appreciated.
Some other things i've been told to try that i've tried and nothing seems to happen as i'm told it will....
---I've been told to install the osx dvd and run "setup.exe" - AGAIN...it's an exe file...and 2 - when i put in the os x file it just wants to re install 10.6...so need more help if this is even a real solution to understand how to make it work...
---I've been told to update boot camp to 3.1 and/or 3.2 from 3.0, using Apple Software Update....Well, my software update is saying everything is up to date and there is nothing new to download at all, and when i reverify the bootcamp version it is still only 3.0.2...and again downloading the updates from www.apple.com/support/ for 3.1 and 3.2...all of those are .exe files...need windows to run them...again, refer to the problem described in detail above...
---I've been referred to the black screen on imac early 2011 thread saying it should fix my problem...and reading it it SEEMED like the most promising resolution...it involves creating a boot flash drive for windows 7 and an xml file that sets the imac drivers to auto install during the windows installation..and it got me farther than anything else..but still ultimately ended up in the darned black screen...my assumption is that it's because it's for imac and not mac pro so not ati-radeon specific drivers....ok....that's enough..please...anyone who thinks they can help...your help is desperately needed...thanks so much in advance!

hey Hatter, thanks so much for getting back...so just to be super clear...is there no way to install the drivers using an exe file given my current state? no way to do it with command prompt or something? if can make work with existing card, i'd prefer it...now when you say it's 'toast' how do you mean? it works well with the os x partitions and always has...so i'm not sure i follow, just want to be clear...
Now to your point of starting with only the one drive installed...so i would put that bootcamp drive in bay 1 and disconnect the rest...i'm not totally sure what you're suggesting the effect should be of doing this? just that i'm just installing windows without the bootcamp deal...but if windows 7 doesn't support the ati radeon hd2600, it still will go black screen no? or you're saying it will run video through the motherboard if it's the only bootdrive, and will run all the way through the windows install without trying to switch over to the hd2600? (slrry flr these questions..just really want to make sure i understand what you're telling me..thanks so much for your patience and help by the way...it's very greatly appreciated...your support is priceless!
So now, assuming none of the above is possible...referring now to the ati 5770 that you referred to...you mention it works with 10.6 well, and that windows 7 supports it ...2 questions on that
1) Windows 7 supports" meaning, out of the box windows 7 supports it? or will i have to install drivers still through some update, because again, if that's how i have to do it, then won't work, cuz can't start windows to see anything to install any drivers or run any thing at all...so it would have to just work with initial installation.
2)hardware wise for my Mac Pro 3,1...intel dual quad core xeon, blah blah....will this card work? it's a PCIe and should fit on my board no prob, etc?

Moving windows doesn't re-draw screen properly sometimes

This is the best way I can derscribe what's happening. It started recently, and I've had this Mac Pro (10.6) for several years. Sometimes, when I move a window, it doesn't redraw the screen *under* it properly, leaving my screen completely messed up. Activating Dashboard (temporarily) fixes it (causes a correct re-draw of everything), and sometimes taking a screengrab fixes it - the display looks correct underneath the area I am selecting for screengrab. A reboot fixes it also, for a while. Sometimes a Firefox window goes completely black, for some seconds, then comes back; haven't noticed that for any other programs' windows. I have 4 monitors connected to this Mac and a bunch of internal drives, but everything was very stable until recently. Any idea of how to troubleshoot? Is this a software-level problem or could my video card be going bad or something like that?

This is the iMac forum. If no one answers in awhile you could try over in the Mac Pro forum https://discussions.apple.com/community/desktop_computers/mac_pro

Windows 7 bootcamp show black screen with a small white bar

I just upgraded my iMac mid 2011 21.5" with a crucial m4 SSD. The SSD is plugged in the disk 1 DATA port and on the SSD power on the motherboard. I fully installed Windows 7 with all the driver and updates. My mac is upgraded with the lastest update. The crucial m4 firmware is 009. I installed no driver for the SSD.
The problem is that when I start my bootcamp it only show a black screen with a small white bar on the corner. I waited about 5 minutes before to close the computer manually. The only way my bootcamp work is when I put my Windows 7 DVD in the reader for the startup.

Sometimes windows installation will install a WDM driver for ati or nvidia. It causes the screen to go black altho ugh everything else is running in the background. I found that using an external monitor will allow you to see the screen so that you can install the lastest bootcamp drivers. After the drivers are installed the screen comes back. I reinstalled windows 3 times and tried all other solutions including repairing the hard drive in disk utility.

Ati radeon xpress 200 series driver installing windows 8.1 pro black screen

dell optiplex 320 running Windows 8.1 standard. The display is listed as ATI RADEON XPREES 200 in the device manager.
It is using the driver provided by the operating system - ATI Technologies dated 10/2/2010 and version 10-2_legacy_vista32-64_dd_ccc and ATI_ATI-Radeon-Xpress-X1100_A03_R172873. From a cold boot the blue Windows logo appears and then the mouse cursor
in the middle of the screen, but the start screen with the tiles is not displayed. Maybe this sounds weird, but I think the start screen and tiles is there, but just not being shown on the screen. There appears to be nothing there, but I can move
the cursor around on the black screen and click in frustration. Then I press the power button and the laptop enters sleep mode. Once in sleep mode I press power again to resume the computer and then the lock screen shows up and I can see the start
screen and tiles and everything works like it should. This only happens from a cold boot. If the computer was on and restarted it does not happen. Has this happened to anyone else? Any suggestions? I will check for a newer display
driver from ATI. The only driver on the Windows Update Catalog is for Windows Vista.

mouse cursor in the middle of the screen, but the start screen with the tiles is not displayed.
Usually it is nVidia users who complain of this. An explanation would be that you are seeing your secondary monitor display in an Extended display configuration. When you press Win- etc. it would show on your primary monitor (which you can't
see). So, press Win-P anyway and imagine that you can see its display. Then you would press CursorUp, Enter and switch display configurations so you could see something.
only happens from a cold boot.
Then there is a feature in a boot that makes this change. Try using Win-P again when you can see it to see what the configuration is then.
Robert Aldwinckle

Freeze during start: Black screen with cursor

I have an L305-5955, probably infected by a virus (?) which freeze during booting (also with a backup CD) ending with a black screen and the cursor. Someone has an idea how to solve this? Thank's a lot for any help.

Choose Startup Repair from the System Recovery Options menu.
If that doesn't do the trick, go back to the System Recovery Options menu and do a System Restore.
If that doesn't fix things either, go back to the System Recovery Options menu and follow the directions here,
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair start...
-Jerry

Macbook doesn't start no screen

I have a 2007 black macbook that will not boot.
Symptoms: when i hit the power button, screen flashes then goes black. Light on front illuminates - solid white. I can hear the fans inside but not much more. The computer remains in this state - no change at all. I hear no beeps at all when I start.
This is what I tried:
1. I performed a number of tests to reset the firmware - held button for 10 secs, removed battery and lugged I power to reset etc
2. I removed all memory to see if anything different happens - nothing
3. I removed the hard drive - nothing again
4. I attempted to try to reboot from the CD/DVD drive - drive doesn't accept my disc at all.
Not sure what the next possible troubleshooting steps I can take.
Any tips/suggestions much appreciated.
Thanks

Thanks for the suggestion. Nothing on the screen with a flashlight. The computer is not booting up - I can't even insert a boot disk to try that. Not sure if the firmware, or whatever drives it has started up.

Windows doesn't start. Black screen. lights are on. no usb functions.

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