Windows don't recognizes my DVD drive

If I insert a disc nothing happens.
When I open Device Manager and look at the Root, the DVD/CD driver is installed. In a subfolder (marked with a yellow triangle) it said:
Device status: Windows cannot load the device driver for this hardware. The driver may be corruped or missing (Code 39).
How can I solve this problem. It worked before.

Is it easy to install the driver or do I have to re-install Windows? If I have to reinstall the driver from the CD I can't do it cause it doens't recognize it.

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Windows 7 will not recognize the dvd drive in my dv9925nr

Windows will not recognize my dvd drive in Windows 7. It shows up under device manager under cd drives, but will not list in in my computer and will not recognize it as a drive in burning applications.

I haven't installed and started testing the BETA yet, just downloading from MS tonight.I would suspect upper & lower filters,since that is the most common cause of cd/dvd problems from XP-Vista.
http://support.microsoft.com/default.aspx/kb/929461
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Trying to install my Creative Suite 6 on my MAC, but I don't have the DVD drive on my computer. How else can i install these??!!

Trying to install my Creative Suite 6 on my MAC, but I don't have the DVD drive on my computer. How else can i install these??!!

Try these links
Download CS6 products
Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools

Installing with DVD, even though I don't have a DVD drive?

Is there a way to work-around the fact that I don't have a DVD drive on my G4 to install Tiger from the DVD that I have on hand?
Just started a new job, and they have the Tiger DVD disks, but there's only one mac in the whole office that has a dvd drive. Yet, there are several with Tiger installed.
How did they do it? No one who was here during the installation is here now ... go figure.

Yeah, sorry, I didn't mean to sound as if that were critical. I bet they have sound or recording software/hardware as the main concern like you do. A local user here has had problems moving some of his stuff (and recording from vinyl) with his OS X installations.
I think I may have been confused with your earlier post about the drive. There should be no problem going directly to 10.4 at all. I thought that you wanted to install an OS onto the DVD drive and it needed to be 10.2 or above. This looks like a balancing act: you need a suitable OS on the drive to put the OS on the computer; but you need a drive on the computer to put the OS on the drive.
A solution might be to find another computer with a DVD drive; or to go up in steps: Jaguar or Panther come on CDROM disks so could be installed on the computer then on the drive (or directly onto the drive without installing on the computer).
There was an exchange program to get Tiger on CDROMs but I am not sure if that is finished (or if there are any in Aus.).

Windows dvd maker does not recognize the dvd drive in this computer

I have windows 7 release candidate on my old desktop and this newish notebook. Windows DVD maker works fine on the desktop but on this Lenovo 3000 N200 it will not recognize the built in dvd drive. I have checked with Device Manager and the software is up to date and the device is working normally. I can make DVD movies using a free program called DVD Flick. DVD Flick recognizes the DVD burner, so why won't Windows DVD Maker work??

Hi Ppprrrggg,
The following information was copied from Troubleshoot problems with creating a DVD-Video using Windows DVD Maker
My DVD failed to burn. What can I do?
Try one or more of the following:
Verify that the DVD burner is connected properly to your computer and powered on, and that any necessary software drivers for the DVD burner are installed. You can check your hardware settings in the Device Manager by doing the following:
1.
Click Start, and then click Control Panel.
2.
Click Hardware and Sound.
3.
Click Device Manager.
Make sure that the videos you're trying to burn are not corrupted. To see whether the videos you want to burn are corrupted, try playing or viewing them using Windows Media Player. If the files don't play using the Player, Windows DVD Maker cannot burn them.
Choose a slower burning speed for your DVD burner by doing the following:
1.
Return to the Add pictures and video to the DVD page, and then click Options.
2.
In the DVD burner speed box, select Medium or Slow.
Does it work?
Thanks .
I uninstalled DVD Flick and followed the steps above but no luck.....any other ideas??? Apart from the fact that Windows DVD Maker SHOULD work I find it extra annoying because I think it is a very good program....it's better than DVD Flick, and besides not wanting to fork out money I would prefer to have nothing to do with programs like Nero.
Hi,
When you click DVD Maker-what exactly happens?Or what kind of error is?
when i click dvd
when I click dvd burner I select videos 2 burn.....videos I can watch on windows media player. After selecting the slowest burn speed I click on ''burn'' just like I do on my 7 year old desktop (which will then burn a dvd movie). But on this notebook I get a little window......''windows dvd maker''. It reads ''dvd burner not found. A dvd burner was not found. Make sure a dvd burner is connected and installed then try again.'' How useless is that???!!! I find it hard to believe this problem cannot be solved. Also I don't believe I can make the problem any clearer!!! Windows has no problem finding the dvd drive if I want to burn a data dvd so how come I can't burn a dvd movie using windows??? please help!!!!!

Windows won't recognize my DVD/CD drive

Following the install of Vista using Boot Camp all worked well except my dvd drive. I attempted to install a program using the dvd drive and i got a message it was not recognized! Then I attempted to use a program that needs the dvd drive, again it gave me a message that there was no dvd drive available on my computer! I have no problem on the mac side of my imac, just in windows. Any suggestions? thanks,

Since Parallels is not an Apple product, you're more likely to find the support you need by posting on Parallels own discussion forums:
http://forums.parallels.com

Windows Vista will not recognize the dvd drive in my Mac Pro

After running windows updates, Windows Vista can no longer find the drivers for the dvd drive. Any suggestions?

Thank goodness for restore points. That was all I needed to do (system repair, do you want to restore to last check point) to be up and running.
I found my problem documented as an issue with Samsung SATA + Windows 7, and my X58. Curious, as moving a working system from one motherboard to another would always end up with Samsung SATA DVD not working, but LG is fine... so looks like time to buy another SATA DVD.
This from /technet.microsoft.com exactly describes the issue:
*CD/DVDRW from TSSTCorp (Samsung) drive, after install W7 without any problem not recognized...* | Modified on 9/9/2009 4:48 PM by lmarcelo
CD/DVD/rw do not respond on the Windows 7 Professional RC 32 bit, I have an Intel G35 desktop board, and 2.3 Ghz. CPU Intel Dual-Core 2, with sata optical drive. (From Samsung) Works fine in the raw clean install, but after the second reboot in the device manager appears with a yellow triangle, so I can't read nor write any CD or DVD.
I did this several times, (Format and install), even with a new CD drive, but it's always the same. Using a 160 Gb. WD hard disk, and alternated with a 400 Gb Samsung Sata HD make no difference at all.
Problem: Can't do anything with CD-DVD drive. (Messagge in the Device System General tab Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)).
By the way, this configuration was working fine in XP Pro. SP3. Any hint? clue? same problem? any one?
http://technet.microsoft.com/en-us/library/dd349347%28WS.10%29.aspx

Windows Vista Home + iTunes = no DVD drives

I am a long time iTunes user, and have been having an issue with iTunes for the last little while. When I install iTunes (I'm on Windows Vista 32 bit, by the way), after the required restart, my DVD drives' icons disappear (I have 2 of them). I can see the DVD drives in the Device Manager, and they say they cannot start. The only I think I've had these problems since about iTunes 7.0, but I don't burn CDs that often, so I've really not felt too bad about it, except that my wife would like to do so. I've done the registry change where you remove the upper and lower filters, which corrects the drive issue, but then presents the seemingly inevitable Registry issue dialog box, without the option to burn CDs. Here are the steps I've done thus far to try to get my computer and iTunes to play nicely:
1. Tried reenabling the UpperFilter for GearAspiWDM as described here: http://docs.info.apple.com/article.html?artnum=305422
2. Tried downloading new GEAR drivers from their website.
3. Tried uninstalling Quicktime, and then installing it separately.
4. Uninstalled my other music service software (SonicStage), and then reinstalling iTunes.
5. Completely uninstalled iTunes, and then reinstalled it (a couple of iTunes versions ago).
6. Tried uninstalling the non-functioning DVD drives in the device manager, and then scanning for hardware changes. When the UpperFilter was still present, this part failed. It passed after I removed the UpperFilter registry entry.
Please help!
Edit: Here's my most recent diagnostic info (with Drives, without UpperFilters).
Microsoft Windows Vista Home Edition (Build 6000)
MICRO-STAR INC. MS-6728
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
iTunes Serial Number 20D6EAF059AB94B4
Current user is not an administrator.
The current local date and time is 2008-01-15 18:41:21.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Radeon X1600/X1650 Series
ATI Technologies Inc., Radeon X1600/1650 Series Secondary
** External Plug-ins Information **
Plug-in Name: Last.fm iTunes plugin
Plug-in Loaded: Yes
Plug-in Version: 0.0.13
Plug-in File Version: 2.0.13.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
** CD/DVD Drive Tests **
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.

Update:
I tried what the diagnostic told me to do, and repaired the installation. I was able to burn a CD in iTunes, but after I restarted, the drives have disappeared again! Here's the diagnostic info now:
Microsoft Windows Vista Home Edition (Build 6000)
MICRO-STAR INC. MS-6728
iTunes 7.6.0.29
QuickTime 7.4
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.3.26
iTunes Serial Number 20D6EAF059AB94B4
Current user is not an administrator.
The current local date and time is 2008-01-15 19:09:32.
iTunes is not running in safe mode.
Video Display Information
ATI Technologies Inc., Radeon X1600/X1650 Series
ATI Technologies Inc., Radeon X1600/1650 Series Secondary
** External Plug-ins Information **
Plug-in Name: Last.fm iTunes plugin
Plug-in Loaded: Yes
Plug-in Version: 0.0.13
Plug-in File Version: 2.0.13.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
No drives showed up to be tested.

T60 hard drive replacement - Windows does not recognize the hard drive

Hello All, new to the Lenovo Community. I have a T60 as well as newer Lenovo Edge. The HD crashed on the T60 and it will no longer boot. I just purchased a WD 500GB without doing a lot of research. In trying to install Windows 7 (I had already upgraded the T60) it will not recognize the new drive - Windows does not see the drive at all. Is there a way to get the Lenovo to recognize the WD drive? Thank you in advance for any help.
Solved!
Go to Solution.

Glad I was able to help.
Just be careful, the usual "if it doesn't fit, find a bigger hammer" doesn't apply to this model laptop.
Also, there is a part available to adjust the frustration level, I don't happen to have the FRU number available, but I do have a photo and I'm sure you can find a local shop to provide it. Any experienced vendor should be able to match up a similar item from this photo.
It comes in many varieties, this model has a handy extention to aid in installation so you can easily do it with one hand. Others may require two hands to safely install. Use care when installing, one slip can destroy your laptop. Acute abuse can lead to severe embarassing situations and cronic abuse can have impact on your health, so use wisely and always get a spare to share with a friend. They tend ot come conviently packaged in quantity of 6, so you can invite a few friends over.
This invention has saved many a laptop from sailing out of windows worldwide.
ThinkPad W-510 i7-820QM(1.73-3.06GHz) Quad Core... ThinkPad T500, T9900, 8gb SSD...FrankNpad T-60p/61p (X9000 2.8ghz) 8gb SSD ips FlexView...ThinkPad T-61p (T9300 2.5ghz) 8gb ram...Thinkpad X-61 Tablet 4gb ram...ThinkPad A-31 (1.9ghz P4 1.5gb ram)

IDVD won't recognize second DVD drive.

The DVD drive in my G5 stopped functioning, so I plugged in a FireWire external DVD drive. The OS recognizes the DVD disk and the external drive, but iDVD does not. When I click the "Burn" button, it opens the drawer of the built-in (non-functional) DVD drive and tells me to insert a blank DVD.
There seems to be no facility for telling iDVD which DVD drive to use. Am I missing something?
Mac OS X (10.4.8)

Hi John:
You might want to try what Len Goff always recommends:
Create a disc image and then burn the DVD. File/Save As Disc Image...
http://docs.info.apple.com/article.html?artnum=164927
This will isolate any encoding/burning issues you may encounter. Once the disc image is created, double-click the .img and burn the virtual disc that should appear on your desktop, using Toast to burn the DVD. Disk Utility to burn the .img file. Usually, you can select a burning speed in Disk Utility.
There are variations to this process based on which OS X you are using...
Open Disk Utility (in Utilities folder in Applications folder), click on the virtual disc (maybe the .img) in the left-hand window. Click the Burn icon. A new window should drop down and your SuperDrive tray will open after clicking the Burn icon. Insert a recordable DVD. (Verbatim DVD-R preferred by me.) Click the Close button. Wait. Select a burn speed. If you hold your mouse cursor over the pop-up it says: "Select a slower speed to work around burn failures," so select 4x or slower for best results. Then click the Burn button.
-->If the virtual disk selection won't allow you to click the Burn icon, use the .img file instead. This may have changed in 10.3.9 and did change in Tiger.
Also, you can use DVD Player to play the virtual disk to check your iDVD project before burning to DVD. Launch DVD Player. File/Open VIDEO_TS (Open DVD Media... in Player 4.6). Find the VIDEO_TS folder and open that. (The audio folder is for DVD-Audio disks.)
http://docs.info.apple.com/article.html?artnum=93006
Alternatively, you may want to get PatchBurn.
http://www.patchburn.de/index.html
Sue

Windows 7 installation - missing cd/dvd driver

Hello!
First of all i wanted to greet everyone here, as this is my first post on this forum
Now to the problem.
I am happy owner of HP Pavilion dv7-1150ew laptop. It's a good computer, i really like it, but the OS it came with (Vista Home Premium) was temporary from the beginning. I knew from day one i'll install Windows 7 as soon as it becomes available. And the day came. Windows 7 Professional appeared on the MSDNAA site. I downloaded 64-bit version, burned the DVD disc and waited for the weekend to come to do the installation and post-intallation stuff.
So, am i Windows 7 user now? No. I am not. I didn't even get to the installation process The installer boots up flawlessly, i choose language, then i click Install now, wait and... "Missing required CD/DVD drive device driver" message appears. Here's what i tried:
- installing from USB pendrive (formatted the pendrive to NTFS using diskpart, unpacked the iso to pendrive using ultraiso and winrar)
- providing Intel ICH9M/E-M AHCI SATA driver version 8.9 to the installer - it shows the progress bar for a while, then the "No new devices could be found" message appears
- installing 32 bit version
- installing from USB pendrive with DVD drive and secondary harddrive disconnected
- installing to clean harddrive (i dropped both system and recovery partitions)
- updating laptop BIOS
- updating DVD drive firmware
Still the same problem. No required driver, and if i load the Intel SATA driver - no new devices.
The Windows 7 Professional from MSDNAA is at least RTM release, as it has no RC, Beta or whatever next to it.
I googled that others who had this problem solved it by switching SATA controllers from AHCI to IDE mode (or otherwise), but BIOS on the DV7 laptop doesn't have any regarding option.
Does anyone have any ideas? Please?
This question was solved.
View Solution.

Just googled that error, and found many threads about it in the TechNet forums. I suggest you search there for better results, and post the steps that worked for you in here. Just linking you to a thread below that could be helpful.
click here
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

Windows 2012 answer file and DVD drive letter

Hi
my question is about applying unattend XML file into a Wim file. I have read other thread here but still I can't get it to work. so here is the situation:
I have installed windows 2012 then I have SYSPREPed it and then I created a WIM file with DISM tool and then I have a very simple answer file. I use DISM to mount the image and then use DISM /apply-unattend to push my answerfile into my WIM file. now
the issue is, when I load this image into a VM using DISM tool, everything goes fine and when the server comes up for the first time I see the language setting page asking for "Country or region" and "App Language" and "keyboard layout"
when I hit next , it asks for license agreement and after confirming that one, I can login to windows. How I can hide those 2 windows. my small answer files is :
<?xml version="1.0" encoding="utf-8"?>
<unattend xmlns="urn:schemas-microsoft-com:unattend">
    <settings pass="windowsPE">
        <component name="Microsoft-Windows-International-Core-WinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS"
xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <SetupUILanguage>
<UILanguage>en-US</UILanguage>
                <WillShowUI>Never</WillShowUI>
            </SetupUILanguage>
            <InputLocale>en-US</InputLocale>
            <SystemLocale>en-US</SystemLocale>
            <UILanguage>en-US</UILanguage>
            <UserLocale>en-US</UserLocale>
        </component>
        <component name="Microsoft-Windows-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <UserData>
                <AcceptEula>true</AcceptEula>
            </UserData>
        </component>
    </settings>
    <settings pass="specialize">
        <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <TimeZone>Mountain Standard Time</TimeZone>
        </component>
    </settings>
    <settings pass="oobeSystem">
        <component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
            <TimeZone>Mountain Standard TIme</TimeZone>
        </component>
    </settings>
    <cpi:offlineImage cpi:source="wim:c:/win2012/install.wim#Windows Server 2012 R2 SERVERSTANDARD" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
</unattend>
can somebody please let me know what am I doing wrong? I was assuming after applying unattanded xml file, when I do DISM /apply-image it gonna use my answer file....
I have one more question as well:
in 2012, I change DVD drive letter from D to Z and then I sysprep it. in target VM when I load my image, DVD drive is D again.
I guess when sysprep generalize everything, DVD drive get detected again and windows assign first available letter to it. my second question is : is there any way to make drive letter setting stays the same in target computer?
Your help is much appreciated!

Hi,
Where did you put the answer file? Windows has several places to check the files, you can refer to the following article, notice Implicit Answer File Search Order.
Windows Setup Automation Overview
http://technet.microsoft.com/en-in/library/hh824950.aspx
For DVD drive letter, I think you can assign it via a script with diskpart command:
Assign, change, or remove a drive letter
http://technet.microsoft.com/en-in/library/cc757491(v=ws.10).aspx#BKMK_CMD
Include a Custom Script in a Windows PE Image
http://technet.microsoft.com/en-us/library/cc766521(v=ws.10).aspx
Hope this helps.

Satellite Pro A200 - Can't install Windows 7 due missing CD/DVD driver

Hello, I have a Satellite Pro A200, PSAE4E-046018N5 and I'm trying to install Windows 7 but I can't pass from step one because it doesn't found a driver:
A message box saying: A required CD/DVD drive devise driver is missing. If you have a driver floppy disk, CD, DVD or USB flash drive, please insert it now.
-What to do?
CD-ROM is a HL-DT-ST DVDRAM GSA-T20N ATA, the actual driver have version 6.0.6002.18005 (date:2006-06-21)
Best regards
/peter

Hi Peter,
Do you try an upgrade from Vista to Windows 7 at the moment? If yes please try a new and clean installation of Windows 7. Does this work?
Another question: Is your CD/DVD drive working properly or is it listed with yellow exclamation mark in device manager?
In your case I would try to remove the drive from device manager and restart the notebook. After this the drive will be recognized automatically.

Install Windows on iMac with no DVD drive

I have a modified iMac. It has a solid state drive in leui of the superdrive. The SSD is a OWC drive.
How can I install Windows? I have tried modifying plist files, and kexts to allow me to use my MBA's USB superdrive, with no luck. I have also modified the bootcamp assistant to allow me to create a Windows 7 USB Installer from an ISO. However, when I initiate the installation, the computer restarts, and I get an error "No bootable device -- insert boot disc and press any key" I get this even though I created an installer with the BC assistant. I've tried doing this with thumb drives and external USB drives.
Can anybody help me out with a method of getting Windows installed? My computer is a 27" 2011 iMac. I cannot put the DVD drive back in because not only was it broken, but also because I then wouldn't be able to install Windows on the SSD.
Thanks.

You might have better li=uck of an answer if you post over in the Boot Camp forum where the Windows gurus hang out.
Allan

Problem installing windows 7 boot camp(cd/dvd drive)

This happens right away after clicking to install now(see picture). The window takes me to where it has to find a cd/dvd drive and it can not find any. I can't advance further into the installation because of this. Anyone got any clues as to how I can fix this?

This happens when Win7 doesn't seem to have the right hard disk controller driver for your setup.
Might be that you somehow got a bad burn in (which can happen on occasion) or that the disc is damaged or dirty.
What I've also seen happen, is that Windows sometimes gets taken aback for no reason at all, in which case starting over might help.
If your Mac requires another storage point for the drivers, you can use a USB flash stick as the driver source.
Nate

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