Windows dose not recognise USB device

First time i plugged in my 2nd gen shufle yesterday, no problems. Now i get this balloon message pop up from the task bar ech time i plug it in. I've reset my computer. Turn ipod on and off numerous times. This mesage still appears. Help?

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod not recognized when connected to Windows laptop over USB

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