Windows DVD Maker: no audio on burned dvd

I burned a movie using Windows DVD Maker, the playback video is fine but there is no audio. Audio is good on original AVI format of the movie but I get no audio when I burn it to a dvd using the Windows DVD Maker.  I have an HP G60-445DX notebook pc, Windows 7 32bit Sevice Pack 1installed. Any help would be appreciated, thanks.

Hi akanyr,
Welcome to the HP Forums! I see that you are having problems with your audio. I have done some research and I have a link for you that has a few steps to try. Step 2 mentions installing the latest audio driver and I have the link below for that. Step 4 in the document suggests a different DVD burner and then has a link for their burner. I don't recommend that program one way or the other but there are several DVD burning programs out there.
http://www.aimersoft.com/how-to-burn/windows-dvd-maker-no-sound.html
Conexant High Definition SmartAudio 221 Driver:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-75899-1&cc=us&dlc=en&lc=en&...=
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

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    2. Unchecked all the codecs in the options menu, then checked one at a time, then checked both, *one is AC3Filter, the other is Avi Decompressor from memery, located in the system32 folder, so not sure why it registered there if it's a windows included codec???).
    3. http://www.howtogeek.com/forum/topic/mpeg-2-encoder-is-missing/page/2
    Have followed this guys instructions on re-registering the required dll files (which I have checked and they are there in the System32 folder). Though when doing this using the "Run" in the start menu for the command "regsvr32 msmpeg2adec.dll" I get the error:
    "The module "msmpeg2adec.dll" was loaded but the call to DllRegisterServer failed with error code 0x80070005."
    Then I use the command prompt (opening as "Run as Administrator", even though I am an administrator user????) run all the same things, and everything succeeds fine, no errors (but like I said, if don't run as admin, get the same DllRegistryServer error, even though I am an administrator)
    Restart the comp. and what do ya know, still doesn't work, same problem, same error.
    3. Pictures and music, which burn fine and work fine on a dvd player.
    4. Have checked the temporary file where the encoded files are dumped. ie:
    C:\Users\******\AppData\Local\Temp\AuthorScript*****.tmp
    Have opened the video file in WMC (Media Centre), works fine, no audio but that's still seperated at this point, so no worries there). I noticed though that the AC3 file or audio is at 0kb, and the second it is created when DVD maker is doing it's thing, I get an error, hmm not sure what's goin on there???
    5. Have used Vista Media Center Decoder utility. Results were:
    Video: Microsoft DTV-DVD Video Decoder
    Audio: Microsoft DTV-DVD Audio Decoder
    There are no other options (haven't needed to install other codec, don't use Nero either).
    I have Windows 7 Pro (64bit), so I have all the necessary codecs built in. (As mentioned, I do have Ac3filter, but that's disable/unchecked in DVD maker, maybe that's the problem???). I would rather not download and install additional codecs.
    Oh and it gets to 74% encoding then skips to 99% and the error pops up. From experience making a "picture and music" DVD, 74% is about when it starts burning, or when it merges the video and audio to make the vob file/s. It actually skips quickly to 80% and starts burning (slideshow DVD).
    Computer is custom built, it not a HP or anything like that, so I don't have those .ax file extensions in system32 (for those who have seen an answer here: http://social.technet.microsoft.com/Forums/en-US/itprovistaapps/thread/5cb0a40d-223c-4aed-87c4-3c63f400ee81)
    So any idea's/suggestions? I know this will help a lot of people as it seems a common problem. I'm pretty tech savvy, so will try to follow any suggestions carefully.
    Ohh and finally, for all those who reply thank you, thank you, thank you, even it if doesn't work, any suggestions are appreciated. And for reading my post, thank you, I realise it's a mighty long post. I hope my linking to multiple sites is okay.

    I am attempting to burn a DVD from a Divx avi file with an mp3 audio track. I tried twice burning a DVD using Windows DVD Maker and had same result both times. Great picture, correct aspect etc but no audio. I played the DVD on a DVD player and on my laptop
    - same result. I should add that I used the preview facility on the software and there was audio. But when I burned the DVD - no audio. 
    I searched through a few forums, including this one, and tried the recommended procedure of going via Windows Movie Maker. I opened the avi in Movie Maker and chose the DVD option, a message appeared saying that the video would open in Windows DVD Maker which
    it did. I clicked on burn and yes, I got picture plus sound. However now the picture was stretched and distorted along the top half of the screen with a green band filling the lower half. I tried once more being careful not to make any silly errors and same
    thing.
    Divx avi with an mp3 audio track is a very commonly used format so it is surprising that Microsoft haven't configured the software to accommodate this and a number of other common formats such Xvid avi, mp4, m4v etc. with mp3 audio OR ac2 audio.
    Surmising that Windows DVD Maker would at least be able to deal with a Windows movie file (a wmv file) I converted the avi to a wmv using AVS Video Converter (a piece of software which I use regularly). NB When converting it's wise to use advance menu to change
    frame size to 'original' in order to preserve quality and aspect ratio. There are many other video converters on the market but AVS is a good one.
    My supposition was correct DVD Maker produced a perfect DVD from the wmv file. It's unfortunate that Microsoft haven't found a solution to this problem because otherwise DVD Maker does a fine job. 
    CONCLUSION
    Convert your file to an hmv file and then use DVD Maker

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