Windows Experience Index fails: An invalid character was found in text content winsat\main.cpp(1041)

Hi
I have been tearing my hair out over this, but found this thread which seems to be exactly what I am seeing
(sorry for some reason I can't post links or images they have been stripped out)
However the answer, scars me a bit and I need someone to step me through it.
I have run SMBIOS viewer and spotted an odd looking character after the version 1 (looks like two
small square zeros) removed it from registry but this did not solve the issue.
ran winsat formal with admin error. failed to load XML An invalid character was found in text content winsat\main.cpp(1041) unable to process
xml file. winsat\main.cpp(4742) Error: cannot process assessment results cannot load xml data from string an invalid character was found in text content from interface msxm16.dll:Ixmldomdocument2
Please help, I am tearing my hair out with this :(
Here is my system spec, only a week old, ignore the voltages which are wrongly reported.
Thanks
Mike

(Still can't post images here for some reason, can't even give you a link to see the screen shot :(
Please verify your account in the following link
http://social.technet.microsoft.com/Forums/en-US/947dcd6b-41c5-41c1-a39d-44a3cff60889/verify-your-account-19?forum=reportabug
Have you tried to reset WEI as I mentioned above? What is the result?
For HW info, we can also run msinfo32.exe to display the info.
we can also reset BIOS to the default setting to check the issue.
Regarding to SMBIOS, you can find detailed information in this link
http://www.dmtf.org/standards/smbios
NOTE
This response contains
a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
Microsoft does not control these sites and
has not tested any software or information found on these sites.
Yolanda Zhu
TechNet Community Support

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Windows Experience Index fails: An invalid character was found in text content winsat\main.cpp(1041)

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