Windows Explorer Crash if Internet Explorer Downloads run
Hi,
one Bug i discovered in the TP Build 9879:
Longer Internet Explorer Downloads are running (some GBs), then after some time the Clock and Notification Icons disappear. If i'm trying to start the Windows Explorer it hangs up and also strange parts appear on the desktop. If i restart then the Windows
Explorer through Task Manager all seems be working again until after some minutes the same problem returns.
Can you see same problems?
Thanks.
Michael
On Mon, 5 Jan 2015 09:31:41 +0000, mknuel wrote:
one Bug i discovered in the TP Build 9879:
Longer Internet Explorer Downloads are running (some GBs), then after some time the Clock and Notification Icons disappear. If i'm trying to start the Windows Explorer it hangs up and also strange parts appear on the desktop. If i restart then the Windows
Explorer through Task Manager all seems be working again until after some minutes the same problem returns.
Can you see same problems?
There are several long threads about this and has been widely reported. It
isn't just IE downloads, it happens whenever an icon in the taskbar
displays a progress bar. There is no fix yet beyond killing and restarting
explorer.exe.
Paul Adare - FIM CM MVP
"Bush, Ashcroft, Rumsfeld: The Axis of Idiocy". (somewhere on IRC)
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Dump Summary
Dump File: explorer.exe_150111_124122.dmp : C:\Users\pbyse_000\Downloads\Procdump\explorer.exe_150111_124122.dmp
Last Write Time: 1/11/2015 12:41:23 PM
Process Name: explorer.exe : C:\Windows\explorer.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Not Present
System Information
OS Version: 6.3.9600
CLR Version(s):
Modules
Module Name Module Path
Module Version
explorer.exe C:\Windows\explorer.exe
6.3.9600.17284
ntdll.dll C:\Windows\System32\ntdll.dll
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ole32.dll C:\Windows\System32\ole32.dll
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2001.12.10530.16384
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6.3.9600.16384
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6.3.9600.16384
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6.3.9600.16384
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6.3.9600.17031
dui70.dll C:\Windows\System32\dui70.dll
6.3.9600.17031
wkscli.dll C:\Windows\System32\wkscli.dll
6.3.9600.16384
comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1\comctl32.dll
6.10.9600.17031
netutils.dll C:\Windows\System32\netutils.dll
6.3.9600.16384
duser.dll C:\Windows\System32\duser.dll
6.3.9600.16384
SndVolSSO.DLL C:\Windows\System32\SndVolSSO.DLL
6.3.9600.17238
hid.dll C:\Windows\System32\hid.dll
6.3.9600.16384
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll
6.3.9600.17031
devobj.dll C:\Windows\System32\devobj.dll
6.3.9600.16384
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll
6.3.9600.16384
oleacc.dll C:\Windows\System32\oleacc.dll
7.2.9600.16384
Windows.UI.Immersive.dll C:\Windows\System32\Windows.UI.Immersive.dll
6.3.9600.17031
D3D10Warp.dll C:\Windows\System32\D3D10Warp.dll
6.3.9600.17211
twinui.dll C:\Windows\System32\twinui.dll
6.3.9600.17324
twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll
6.3.9600.17195
xmllite.dll C:\Windows\System32\xmllite.dll
6.3.9600.16384
ntmarta.dll C:\Windows\System32\ntmarta.dll
6.3.9600.16384
cryptsp.dll C:\Windows\System32\cryptsp.dll
6.3.9600.16384
rsaenh.dll C:\Windows\System32\rsaenh.dll
6.3.9600.17200
bcrypt.dll C:\Windows\System32\bcrypt.dll
6.3.9600.17031
actxprxy.dll C:\Windows\System32\actxprxy.dll
6.3.9600.17416
windowscodecs.dll C:\Windows\System32\windowscodecs.dll
6.3.9600.17483
explorerframe.dll C:\Windows\System32\explorerframe.dll
6.3.9600.17031
Tabbtn.dll C:\Windows\System32\Tabbtn.dll
6.3.9600.16384
TabbtnEx.dll C:\Windows\System32\TabbtnEx.dll
6.3.9600.16384
windows.immersiveshell.serviceprovider.dll C:\Windows\System32\windows.immersiveshell.serviceprovider.dll
6.3.9600.16411
TipBand.dll C:\Program Files\Common Files\microsoft shared\ink\TipBand.dll
6.3.9600.17042
wldp.dll C:\Windows\System32\wldp.dll
6.3.9600.16442
wtsapi32.dll C:\Windows\System32\wtsapi32.dll
6.3.9600.16384
PhotoMetadataHandler.dll C:\Windows\System32\PhotoMetadataHandler.dll
6.3.9600.16384
twinui.appcore.dll C:\Windows\System32\twinui.appcore.dll
6.3.9600.17195
wpncore.dll C:\Windows\System32\wpncore.dll
6.3.9600.17031
DWrite.dll C:\Windows\System32\DWrite.dll
6.3.9600.17111
UIAnimation.dll C:\Windows\System32\UIAnimation.dll
6.3.9600.16384
nvumdshimx.dll C:\Windows\System32\nvumdshimx.dll
9.18.13.4709
setupapi.dll C:\Windows\System32\setupapi.dll
6.3.9600.17031
nvinitx.dll C:\Windows\System32\nvinitx.dll
9.18.13.4709
version.dll C:\Windows\System32\version.dll
6.3.9600.16384
igd10iumd64.dll C:\Windows\System32\igd10iumd64.dll
10.18.10.3412
ncrypt.dll C:\Windows\System32\ncrypt.dll
6.3.9600.16384
ntasn1.dll C:\Windows\System32\ntasn1.dll
6.3.9600.16384
igdusc64.dll C:\Windows\System32\igdusc64.dll
10.18.10.3412
wlidprov.dll C:\Windows\System32\wlidprov.dll
6.3.9600.17039
samcli.dll C:\Windows\System32\samcli.dll
6.3.9600.16384
thumbcache.dll C:\Windows\System32\thumbcache.dll
6.3.9600.17031
Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivity.dll
6.3.9600.16523
InputSwitch.dll C:\Windows\System32\InputSwitch.dll
6.3.9600.17031
urlmon.dll C:\Windows\System32\urlmon.dll
11.0.9600.17496
iertutil.dll C:\Windows\System32\iertutil.dll
11.0.9600.17496
wininet.dll C:\Windows\System32\wininet.dll
11.0.9600.17496
MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll
6.3.9600.17478
Windows.UI.dll C:\Windows\System32\Windows.UI.dll
6.3.9600.16384
ninput.dll C:\Windows\System32\ninput.dll
6.3.9600.16517
windows.globalization.fontgroups.dll C:\Windows\System32\windows.globalization.fontgroups.dll
6.3.9600.16384
msftedit.dll C:\Windows\System32\msftedit.dll
6.3.9600.17041
msimg32.dll C:\Windows\System32\msimg32.dll
6.3.9600.16384
stobject.dll C:\Windows\System32\stobject.dll
6.3.9600.17238
batmeter.dll C:\Windows\System32\batmeter.dll
6.3.9600.16384
wintrust.dll C:\Windows\System32\wintrust.dll
6.3.9600.17085
crypt32.dll C:\Windows\System32\crypt32.dll
6.3.9600.17475
msasn1.dll C:\Windows\System32\msasn1.dll
6.3.9600.16384
es.dll C:\Windows\System32\es.dll
2001.12.10530.16384
prnfldr.dll C:\Windows\System32\prnfldr.dll
6.3.9600.16384
winspool.drv C:\Windows\System32\winspool.drv
6.3.9600.17238
SETTINGSYNCPOLICY.dll C:\Windows\System32\SETTINGSYNCPOLICY.dll
6.3.9600.17031
sxs.dll C:\Windows\System32\sxs.dll
6.3.9600.16384
DeviceSetupManagerAPI.dll C:\Windows\System32\DeviceSetupManagerAPI.dll
6.3.9600.16384
wevtapi.dll C:\Windows\System32\wevtapi.dll
6.3.9600.16384
shacct.dll C:\Windows\System32\shacct.dll
6.3.9600.16384
Actioncenter.dll C:\Windows\System32\Actioncenter.dll
6.3.9600.17238
ntshrui.dll C:\Windows\System32\ntshrui.dll
6.3.9600.17031
srvcli.dll C:\Windows\System32\srvcli.dll
6.3.9600.16384
AudioSes.dll C:\Windows\System32\AudioSes.dll
6.3.9600.17393
linkinfo.dll C:\Windows\System32\linkinfo.dll
6.3.9600.16384
AltTab.dll C:\Windows\System32\AltTab.dll
6.3.9600.17031
authui.dll C:\Windows\System32\authui.dll
6.3.9600.17396
cscapi.dll C:\Windows\System32\cscapi.dll
6.3.9600.16384
pnidui.dll C:\Windows\System32\pnidui.dll
6.3.9600.17031
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL
6.3.9600.16384
nsi.dll C:\Windows\System32\nsi.dll
6.3.9600.16384
winnsi.dll C:\Windows\System32\winnsi.dll
6.3.9600.16384
NetworkStatus.dll C:\Windows\System32\NetworkStatus.dll
6.3.9600.16384
DXP.dll C:\Windows\System32\DXP.dll
6.3.9600.16384
GdiPlus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17227_none_932c0e57474f5080\GdiPlus.dll
6.3.9600.17227
shdocvw.dll C:\Windows\System32\shdocvw.dll
6.3.9600.16384
Syncreg.dll C:\Windows\System32\Syncreg.dll
2007.94.9600.16384
npmproxy.dll C:\Windows\System32\npmproxy.dll
6.3.9600.16384
wlanapi.dll C:\Windows\System32\wlanapi.dll
6.3.9600.17238
WinTypes.dll C:\Windows\System32\WinTypes.dll
6.3.9600.17031
wcmapi.dll C:\Windows\System32\wcmapi.dll
6.3.9600.16384
wpdshserviceobj.dll C:\Windows\System32\wpdshserviceobj.dll
6.3.9600.16384
PortableDeviceTypes.dll C:\Windows\System32\PortableDeviceTypes.dll
6.3.9600.16384
PortableDeviceApi.dll C:\Windows\System32\PortableDeviceApi.dll
6.3.9600.16384
bthprops.cpl C:\Windows\System32\bthprops.cpl
6.3.9600.16384
BluetoothApis.dll C:\Windows\System32\BluetoothApis.dll
6.3.9600.17238
sqmapi.dll C:\Program Files\Windows Portable Devices\sqmapi.dll
6.3.9600.17031
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6.3.9600.17278
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6.3.9600.17031
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6.3.9600.17031
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6.3.9600.17278
WSSync.dll C:\Windows\System32\WSSync.dll
6.3.9600.16384
wer.dll C:\Windows\System32\wer.dll
6.3.9600.17031
ELSCore.dll C:\Windows\System32\ELSCore.dll
6.3.9600.16384
NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll
6.3.9600.16384
Windows.UI.Xaml.dll C:\Windows\System32\Windows.UI.Xaml.dll
6.3.9600.17238
d2d1.dll C:\Windows\System32\d2d1.dll
6.3.9600.16473
searchfolder.dll C:\Windows\System32\searchfolder.dll
6.3.9600.17278
PackageStateRoaming.dll C:\Windows\System32\PackageStateRoaming.dll
6.3.9600.16384
ieframe.dll C:\Windows\System32\ieframe.dll
11.0.9600.17496
StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll
7.0.9600.17031
AcSignIcon.dll C:\Windows\System32\AcSignIcon.dll
19.1.18.0
mfc100u.dll C:\Windows\System32\mfc100u.dll
10.0.40219.325
msvcr100.dll C:\Windows\System32\msvcr100.dll
10.0.40219.332
MFC100ENU.DLL C:\Windows\System32\MFC100ENU.DLL
10.0.40219.325
provsvc.dll C:\Windows\System32\provsvc.dll
6.3.9600.17031
DropboxExt64.24.dll C:\Users\pbyse_000\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
1.0.0.24
dbghelp.dll C:\Windows\System32\dbghelp.dll
6.3.9600.16520
msvcp90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcp90.dll
9.0.30729.8387
msvcr90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.8387_none_08e793bfa83a89b5\msvcr90.dll
9.0.30729.8387
secur32.dll C:\Windows\System32\secur32.dll
6.3.9600.16384
EhStorShell.dll C:\Windows\System32\EhStorShell.dll
6.3.9600.16384
GROOVEEX.DLL C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
14.0.4734.1000
ATL90.dll C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90.dll
9.0.30729.6161
OFFICE.ODF C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
14.0.4730.1010
GrooveIntlResource.dll C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
14.0.4734.1000
msxml6.dll C:\Windows\System32\msxml6.dll
6.30.9600.17041
mssprxy.dll C:\Windows\System32\mssprxy.dll
7.0.9600.17031
srchadmin.dll C:\Windows\System32\srchadmin.dll
7.0.9600.17031
AcSignCore16.dll C:\Program Files\Autodesk\Autodesk Sync\RealDwg\AcSignCore16.dll
19.1.14.0
msvcp100.dll C:\Windows\System32\msvcp100.dll
10.0.40219.332
ondemandconnroutehelper.dll C:\Windows\System32\ondemandconnroutehelper.dll
6.3.9600.16384
winhttp.dll C:\Windows\System32\winhttp.dll
6.3.9600.16384
wpnprv.dll C:\Windows\System32\wpnprv.dll
6.3.9600.17031
dnsapi.dll C:\Windows\System32\dnsapi.dll
6.3.9600.17039
Windows.Security.Authentication.OnlineId.dll
C:\Windows\System32\Windows.Security.Authentication.OnlineId.dll
6.3.9600.17031
mswsock.dll C:\Windows\System32\mswsock.dll
6.3.9600.16384
dpapi.dll C:\Windows\System32\dpapi.dll
6.3.9600.16384
nimdnsNSP.dll C:\Program Files\National Instruments\Shared\mDNS Responder\nimdnsNSP.dll
214.3.2.49152
nimdnsResponder.dll C:\Windows\System32\nimdnsResponder.dll
214.3.2.49152
mdnsNSP.dll C:\Program Files\Bonjour\mdnsNSP.dll
3.0.0.10
rasadhlp.dll C:\Windows\System32\rasadhlp.dll
6.3.9600.16384
Windows.Networking.Sockets.PushEnabledApplication.dll
C:\Windows\System32\Windows.Networking.Sockets.PushEnabledApplication.dll
6.3.9600.17031
SyncCenter.dll C:\Windows\System32\SyncCenter.dll
6.3.9600.17031
imapi2.dll C:\Windows\System32\imapi2.dll
6.3.9600.16384
hgcpl.dll C:\Windows\System32\hgcpl.dll
6.3.9600.16384
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL
6.3.9600.17042
qmgrprxy.dll C:\Windows\System32\qmgrprxy.dll
7.7.9600.16384
schannel.dll C:\Windows\System32\schannel.dll
6.3.9600.17385
ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll
6.3.9600.17385
WWanAPI.dll C:\Windows\System32\WWanAPI.dll
6.3.9600.16384
wwapi.dll C:\Windows\System32\wwapi.dll
8.1.9600.16384
FXSST.dll C:\Windows\System32\FXSST.dll
6.3.9600.16384
FXSAPI.dll C:\Windows\System32\FXSAPI.dll
6.3.9600.17331
FXSRESM.dll C:\Windows\System32\FXSRESM.dll
6.3.9600.16384
msiltcfg.dll C:\Windows\System32\msiltcfg.dll
5.0.9600.16384
msi.dll C:\Windows\System32\msi.dll
5.0.9600.17399
mpr.dll C:\Windows\System32\mpr.dll
6.3.9600.16384
wscinterop.dll C:\Windows\System32\wscinterop.dll
6.3.9600.17031
wscapi.dll C:\Windows\System32\wscapi.dll
6.3.9600.17031
wscui.cpl C:\Windows\System32\wscui.cpl
6.3.9600.17031
werconcpl.dll C:\Windows\System32\werconcpl.dll
6.3.9600.17031
framedynos.dll C:\Windows\System32\framedynos.dll
6.3.9600.17114
wercplsupport.dll C:\Windows\System32\wercplsupport.dll
6.3.9600.17031
hcproviders.dll C:\Windows\System32\hcproviders.dll
6.3.9600.16384
ieproxy.dll C:\Program Files\Internet Explorer\ieproxy.dll
11.0.9600.17496
UIRibbonRes.dll C:\Windows\System32\UIRibbonRes.dll
6.3.9600.16384
winmm.dll C:\Windows\System32\winmm.dll
6.3.9600.17078
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll
6.3.9600.17080
dlnashext.dll C:\Windows\System32\dlnashext.dll
12.0.9600.16384
DevDispItemProvider.dll C:\Windows\System32\DevDispItemProvider.dll
6.3.9600.16384
comdlg32.dll C:\Windows\System32\comdlg32.dll
6.3.9600.17238
virtdisk.dll C:\Windows\System32\virtdisk.dll
6.3.9600.16384
fltLib.dll C:\Windows\System32\fltLib.dll
6.3.9600.16384
MSWB7.dll C:\Windows\System32\MSWB7.dll
6.3.9600.16384
FolderViewImpl.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\FolderViewImpl.dll
1.0.0.0
utils.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\utils.dll
8.0.0.222
CommApi.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\CommApi.dll
8.0.0.222
credui.dll C:\Windows\System32\credui.dll
6.3.9600.16384
rasapi32.dll C:\Windows\System32\rasapi32.dll
6.3.9600.17039
ipc.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\ipc.dll
8.0.0.222
rasman.dll C:\Windows\System32\rasman.dll
6.3.9600.16384
TCPConnection.dll C:\Program Files (x86)\Qualcomm Atheros\Bluetooth Suite\TCPConnection.dll
8.0.0.222
Clearfishellext_x64.dll C:\Program Files (x86)\Acer\clear.fi plug-in\Clearfishellext_x64.dll
1.0.0.0
threadpoolwinrt.dll C:\Windows\System32\threadpoolwinrt.dll
6.3.9600.16384
Windows.Web.dll C:\Windows\System32\Windows.Web.dll
6.3.9600.16384
Wpc.dll C:\Windows\System32\Wpc.dll
6.3.9600.17236
netapi32.dll C:\Windows\System32\netapi32.dll
6.3.9600.16384
normaliz.dll C:\Windows\System32\normaliz.dll
6.3.9600.16384
Windows.Devices.Geolocation.dll C:\Windows\System32\Windows.Devices.Geolocation.dll
6.3.9600.16384
LocationApi.dll C:\Windows\System32\LocationApi.dll
6.3.9600.16499
SensorsApi.dll C:\Windows\System32\SensorsApi.dll
6.3.9600.17041
gpapi.dll C:\Windows\System32\gpapi.dll
6.3.9600.17085
cryptnet.dll C:\Windows\System32\cryptnet.dll
6.3.9600.16384
Wldap32.dll C:\Windows\System32\Wldap32.dll
6.3.9600.17278
elslad.dll C:\Windows\System32\elslad.dll
6.3.9600.16384
apprepapi.dll C:\Windows\System32\apprepapi.dll
6.3.9600.16384
tbs.dll C:\Windows\System32\tbs.dll
6.3.9600.16384
pcacli.dll C:\Windows\System32\pcacli.dll
6.3.9600.16384
sfc_os.dll C:\Windows\System32\sfc_os.dll
6.3.9600.16384
keepaliveprovider.dll C:\Windows\System32\keepaliveprovider.dll
6.3.9600.16384
Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll
6.3.9600.17031
globinputhost.dll C:\Windows\System32\globinputhost.dll
6.3.9600.16384
PlayToDevice.dll C:\Windows\System32\PlayToDevice.dll
12.0.9600.17031
WorkfoldersShell.dll C:\Windows\System32\WorkfoldersShell.dll
6.3.9600.17238
SkydriveShell.dll C:\Windows\System32\SkydriveShell.dll
6.3.9600.17278
chartv.dll C:\Windows\System32\chartv.dll
6.3.9600.16384
sfc.dll C:\Windows\System32\sfc.dll
6.3.9600.16384
devrtl.dll C:\Windows\System32\devrtl.dll
6.3.9600.16384
twext.dll C:\Windows\System32\twext.dll
6.3.9600.16384
7-zip.dll C:\Program Files\7-Zip\7-zip.dll
9.20.0.0
PhotoBase.dll C:\Program Files\Windows Photo Viewer\PhotoBase.dll
6.3.9600.16384
mlang.dll C:\Windows\System32\mlang.dll
6.3.9600.16384
ShellStreams64.dll C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
7.16.5.1
IconCodecService.dll C:\Windows\System32\IconCodecService.dll
6.3.9600.16384
ApplePhotoStreamsPS64.dll C:\Program Files\Common Files\Apple\Internet Services\ApplePhotoStreamsPS64.dll
7.16.5.1
NppShell_06.dll C:\Program Files (x86)\Notepad++\NppShell_06.dll
0.1.0.0
acppage.dll C:\Windows\System32\acppage.dll
6.3.9600.17031
zipfldr.dll C:\Windows\System32\zipfldr.dll
6.3.9600.17031
MpOAV.dll C:\Program Files\Windows Defender\MpOAV.dll
4.6.305.0
MpClient.dll C:\Program Files\Windows Defender\MpClient.dll
4.6.305.0
imagehlp.dll C:\Windows\System32\imagehlp.dll
6.3.9600.16438
webservices.dll C:\Windows\System32\webservices.dll
6.3.9600.17031
drprov.dll C:\Windows\System32\drprov.dll
6.3.9600.16384
ntlanman.dll C:\Windows\System32\ntlanman.dll
6.3.9600.16384
davclnt.dll C:\Windows\System32\davclnt.dll
6.3.9600.17041
davhlpr.dll C:\Windows\System32\davhlpr.dll
6.3.9600.16384
UIRibbon.dll C:\Windows\System32\UIRibbon.dll
6.3.9600.16384
AdSyncNamespace.dll C:\Program Files\Autodesk\Autodesk Sync\AdSyncNamespace.dll
4.0.27.1
psapi.dll C:\Windows\System32\psapi.dll
6.3.9600.16384
QtCore_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtCore_Ad_SyncNs_4.dll
4.8.2.0
QtSql_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtSql_Ad_SyncNs_4.dll
4.8.2.0
QtNetwork_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtNetwork_Ad_SyncNs_4.dll
4.8.2.0
QtXml_Ad_SyncNs_4.dll C:\Program Files\Autodesk\Autodesk Sync\QtXml_Ad_SyncNs_4.dll
4.8.2.0
Log4CPlusU_Ad_SyncNs_1.dll C:\Program Files\Autodesk\Autodesk Sync\Log4CPlusU_Ad_SyncNs_1.dll
1.0.4.0Hi Preston,
The below is the result of the dump files (they are the same result) you unloaded:
* Exception Analysis *
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ShellStreams64.dll -
APPLICATION_VERIFIER_HANDLES_NULL_HANDLE (303)
NULL handle passed as parameter. A valid handle must be used.
This stop is generated if the function on the top of the stack passed a
NULL handle to system routines.
Arguments:
Arg1: 0000000000000000, Not used.
Arg2: 0000000000000000, Not used.
Arg3: 0000000000000000, Not used.
Arg4: 0000000000000000, Not used.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for sppc.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for GROOVEEX.DLL -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for QtCore_Ad_SyncNs_4.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for AdSyncNamespace.dll -
FAULTING_IP:
verifier!VerifierStopMessageEx+6f0
00007ff9`7d72abd4 cc int 3
EXCEPTION_RECORD: ffffffffffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 00007ff97d72abd4 (verifier!VerifierStopMessageEx+0x00000000000006f0)
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 1
Parameter[0]: 0000000000000000
CONTEXT: 0000000000000000 -- (.cxr 0x0;r)
rax=0000000029010000 rbx=0000000000000000 rcx=0000000029010000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=00007ff981c81c2a rsp=0000000012a0c2a8 rbp=0000000012a0d100
r8=0000000000001000 r9=0000000000000000 r10=0000000000000040
r11=0000000000000286 r12=0000000000000000 r13=0000000029000000
r14=ffffffffffffffff r15=0000000000000000
iopl=0 nv up ei pl nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000203
ntdll!NtWaitForMultipleObjects+0xa:
00007ff9`81c81c2a c3 ret
DEFAULT_BUCKET_ID: STATUS_BREAKPOINT
PROCESS_NAME: explorer.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
EXCEPTION_CODE: (HRESULT) 0x80000003 (2147483651) - One or more arguments are invalid
EXCEPTION_PARAMETER1: 0000000000000000
NTGLOBALFLAG: 2000100
APPLICATION_VERIFIER_FLAGS: 48004
APP: explorer.exe
ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre
FAULTING_THREAD: 00000000000019e8
PRIMARY_PROBLEM_CLASS: STATUS_BREAKPOINT
BUGCHECK_STR: APPLICATION_FAULT_STATUS_BREAKPOINT
LAST_CONTROL_TRANSFER: from 00007ff97d744a7a to 00007ff97d72abd4
STACK_TEXT:
00000000`12a0d830 00007ff9`7d744a7a : 00000000`00000020 00007ff9`81c420d2 00000000`00000000 00000000`00000003 : verifier!VerifierStopMessageEx+0x6f0
00000000`12a0dbb0 00007ff9`7d744dfc : 0000e82d`e8082592 00007ff9`7d7261f4 00000000`000bc8a8 00007ff9`7d735b04 : verifier!AVrfpHandleSanityChecks+0x3a
00000000`12a0dc00 00007ff9`7f03149c : 00000000`0000002a 00000000`80004002 00007ff9`00000000 00000000`00000000 : verifier!AVrfpNtSetEvent+0x34
00000000`12a0dc30 00007ff9`69870c66 : 00007ff9`6993e140 00007ff9`7f9cf810 00000000`1ef5fd20 00000000`12a0ddd1 : KERNELBASE!SetEvent+0xc
00000000`12a0dc60 00007ff9`69862382 : 00007ff9`6993e140 00007ff9`6985aa81 00000000`1b957970 00007ff9`699008e8 : ShellStreams64!DllUnregisterServer+0x1d86
00000000`12a0dca0 00007ff9`698622a7 : 00000000`1b957970 00007ff9`81c225d0 00000000`1b950ca0 00007ff9`6986210f : ShellStreams64+0x22382
00000000`12a0dcd0 00007ff9`69862096 : 00000000`1b957970 00000000`00000001 00007ff9`7f4a1b90 00007ff9`698620d7 : ShellStreams64+0x222a7
00000000`12a0dd00 00007ff9`7f803efd : 00000000`1b957970 00007ff9`7f9cf810 00000000`12a0eb40 00000000`00000000 : ShellStreams64+0x22096
00000000`12a0dd50 00007ff9`7f803d3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : shell32!CRegFolder::_CreateCachedRegFolder+0x135
00000000`12a0de30 00007ff9`7f8119b8 : 00000000`1f174af8 00000000`12a0e890 00007ff9`7f9cf810 00000000`01000002 : shell32!CRegFolder::BindToObject+0x13f
00000000`12a0e790 00007ff9`7f80e630 : 00007ff9`7d757340 00000000`023a0000 00000000`01000002 00007ff9`7d737164 : shell32!CShellItem::BindToHandler+0x4fe
00000000`12a0eae0 00007ff9`7f8bcb26 : 00000000`00000001 00000000`12a0eef8 00000000`00000000 00000000`12a0ec10 : shell32!CShellItem::_GetPropertyStoreWorker+0x90
00000000`12a0eba0 00007ff9`7f88277a : 0000f069`35765d29 00000000`00000000 00007ff9`7fddd7f0 00000000`1f1176a8 : shell32!CShellItem::GetPropertyStoreForKeys+0x116
00000000`12a0ee60 00007ff9`7fddd6f5 : 00000000`1f224cb0 00000000`00000000 00000000`00000004 00000000`00000001 : shell32!CShellItem::GetCLSID+0x52
00000000`12a0eec0 00007ff9`7f974ab5 : 00007ff9`7f9dc4a8 00000000`0000000c 00000000`1f14bcb8 00000000`00000000 : shell32!CDrivesViewCallback::ShouldShow+0x7d
00000000`12a0ef80 00007ff9`7f8a0004 : 00000000`1f19efe0 00000000`00000000 00000000`00000001 00000000`00000004 : shell32!CDefView::IncludeItem+0xc7
00000000`12a0efc0 00007ff9`7f8a1087 : 00000000`1f236d80 00000000`1f19f288 00000000`00000000 00000000`1f19efe0 : shell32!CDefCollection::_FilterEnumByCallback+0xd0
00000000`12a0f020 00007ff9`7f8a153b : 00000000`00000000 00000000`1f19eff0 00000000`00000001 00000000`1f248820 : shell32!CDefCollection::_OnUpdateItems+0xb7
00000000`12a0f080 00007ff9`7f89fe9e : 00000000`1f236d60 00000000`00000000 00000000`1f236d88 000000d7`0f43a1f1 : shell32!CDefCollection::OnQIOperationNextBatch+0xb0
00000000`12a0f0c0 00007ff9`7f89b3a1 : 00000000`1f1a07a0 00000000`00000001 00007ff9`7f9c9570 00000000`1f1a07a0 : shell32!COperationNextBatchQueueItem::Dispatch+0x8e
00000000`12a0f130 00007ff9`7f89b406 : 00000000`1f1a07a0 00000000`00000000 00000000`000004a2 00000000`1ee95fd0 : shell32!CTaskLock::DispatchQueueItem+0x85
00000000`12a0f160 00007ff9`7f89af6a : 00000000`1f19efe0 00007ff9`7ced132a 00000000`1f1a07a0 00000000`12a0f248 : shell32!CDefCollection::_OnDSVDispatchQueueItem+0x31
00000000`12a0f190 00007ff9`7f89aec6 : 00000000`1f19efe0 00000000`00000000 00000000`004c0f82 00000000`000004a2 : shell32!CDefCollection::_WndProc+0x62
00000000`12a0f1c0 00007ff9`80ed2434 : 00000000`00000001 00000000`12a0f5b0 00000000`00000000 00000000`000004a2 : shell32!CDefCollection::s_WndProc+0x52
00000000`12a0f210 00007ff9`80ed2297 : 00000000`05f56cc0 00000000`12a0f380 00007ff6`ef64c800 00007ff9`7f89ae70 : user32!UserCallWinProcCheckWow+0x140
00000000`12a0f2d0 00007ff9`70f4ead4 : 00007ff9`70fd6adc 00007ff9`70fd6adc 00000000`11557f10 00007ff9`70fa3020 : user32!DispatchMessageWorker+0x1a7
00000000`12a0f350 00007ff9`70f59bce : 00000000`12a0f5b0 00000000`1eeb30a0 00000000`11557f10 00000000`00000002 : explorerframe!CExplorerFrame::FrameMessagePump+0xe4
00000000`12a0f3e0 00007ff9`70f5b3b6 : 00000000`11557f10 00000000`1ef0dbd0 00000000`00200000 00000000`12a0f5b0 : explorerframe!BrowserThreadProc+0x5e
00000000`12a0f420 00007ff9`70f5b366 : 1f439c05`00000001 00000000`1eef26e0 00000000`00000000 00007ff9`7f807e91 : explorerframe!BrowserNewThreadProc+0x3a
00000000`12a0f450 00007ff9`70f58549 : 00000000`00002234 00000000`000019e8 00000000`0000000f 00000000`00000008 : explorerframe!CExplorerTask::InternalResumeRT+0x12
00000000`12a0f480 00007ff9`7f80c0cc : 00000000`00000000 00000000`00000000 ffffffff`fffffffe 00000000`00200000 : explorerframe!CRunnableTask::Run+0xc9
00000000`12a0f4b0 00007ff9`7f80c2a3 : 00000000`1eefc510 00000000`1eefc510 00000000`00000000 00000000`00000010 : shell32!CShellTaskThread::ThreadProc+0x284
00000000`12a0f600 00007ff9`7da8a34f : 00000000`00000001 00000000`00000001 00000000`00000000 00000000`00000000 : shell32!CShellTaskThread::s_ThreadProc+0x2f
00000000`12a0f630 00007ff9`7d7474a1 : 00000000`00b6df60 00000000`00000000 00000000`80004005 00000000`00000000 : SHCore!SHWaitForThreadWithWakeMask+0x1db
00000000`12a0f750 00007ff9`817f16ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : verifier!AVrfpStandardThreadFunction+0x3d
00000000`12a0f790 00007ff9`81c44409 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0xd
00000000`12a0f7c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x1d
FOLLOWUP_IP:
ShellStreams64!DllUnregisterServer+1d86
00007ff9`69870c66 8b442420 mov eax,dword ptr [rsp+20h]
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: shellstreams64!DllUnregisterServer+1d86
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ShellStreams64
IMAGE_NAME: ShellStreams64.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 546fa99f
STACK_COMMAND: ~94s; .ecxr ; kb
FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_ShellStreams64.dll!DllUnregisterServer
BUCKET_ID: APPLICATION_FAULT_STATUS_BREAKPOINT_shellstreams64!DllUnregisterServer+1d86
ANALYSIS_SOURCE: UM
FAILURE_ID_HASH_STRING: um:status_breakpoint_80000003_shellstreams64.dll!dllunregisterserver
FAILURE_ID_HASH: {ba43924a-9082-a5bc-54df-848f4d06ac2c}
Followup: MachineOwner
0:094> lmvm ShellStreams64
start end module name
00007ff9`69840000 00007ff9`69990000 ShellStreams64 (export symbols) ShellStreams64.dll
Loaded symbol image file: ShellStreams64.dll
Image path: C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
Image name: ShellStreams64.dll
Timestamp: Sat Nov 22 05:07:43 2014 (546FA99F)
CheckSum: 0011888D
ImageSize: 00150000
File version: 7.16.5.1
Product version: 0.0.0.0
File flags: 0 (Mask 3F)
File OS: 4 Unknown Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Apple Inc.
ProductName: iCloud Control Panel
InternalName: ShellStreams
OriginalFilename: ShellStreams64.dll
FileVersion: 7.16.5.1
FileDescription: Apple Photostreams UI Shell Extension
LegalCopyright: © 2014 Apple Inc. All rights reserved.
This crash is related with iCloud Control Panel, due to its ShellStreams64.dll file.
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
I am not good at deeper debugging(need studying ), so if you want deeper analyze, please contact special support.
Or you may try to ask at the apple side and see if they could offer any further help.
Best regards
Michael Shao
TechNet Community Support -
I'm running a Toshiba Satellite laptop that was originally running Windows Vista 32-bit, but was upgraded by me to Windows 7 32-bit. On Windows Vista, all I would run was Firefox. I loved it!!! On Windows 7, I've noticed that Firefox kept hanging whenever I would try to download a file...from anywhere. I got so frustrated I went to try several different browsers. They all worked extremely quickly, whereas Firefox was working so slow, I could click on a link to a page, go get some lunch, come back and it still be trying to load the page. This was drastically unusual for Firefox. I used the other browsers and everything was fine for a week and then Windows Explorer started going down every few seconds. I went to the windows 7 forums and started looking. There were several suggestions on how to fix the problem, none of which worked for my compy. I tried restarting the compy in safe mode. That didn't help. I turned off every startup program except for the essentials and that DID work in keeping Windows Explorer from restarting. I then dove into the tedious task of trying to discern which 3rd party program was the offender. I removed everything from my compy that had been downloaded in the last ten days (well before the windows explorer issue, but not before the firefox issue). That didn't work either. I tried replacing an explorer file, which didn't work either. There were several other things I tried, as well, but nothing worked. Then, I saw a post that Firefox had caused the problem for one person. I went in and did as was suggested and completely removed Firefox and all associated files. Unfortunately, this worked. I haven't had any more trouble with windows explorer restarting. My big problem is, however, I can't run Firefox!!! And I LOVE Firefox!!! It's spoiled me! I hate Internet explorer, which is what I'm forced to run now. I've tried Safari and Google Chrome and don't like either one of those, either. I want my Firefox back! But if it's not working 100% it's less frustrating to be forced to live with the Internet Explorer. I'm going insane, here! Does anyone have any suggestions? I tried clearing out browser history, changing download files and a couple of other things and nothing worked with the Firefox to get it going better before I started having the Windows Explorer difficulty and had to completely erase the Firefox program. If I've missed any info, please don't hesitate to ask!! I'm happy to supply whatever I know about the issue!!
uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert -
Windows 7 64bits Installing Internet Explorer 11 ERROR Neutral package installation failed
Hi,
The laptop is running Windows 7 64bits with Internet Explorer 10 and the Windows automatic updates is turned on. The problem happens when the Windows keeps installing the Internet Explorer 11 every time between shutdown process. So I decided to download
IE11 offline installation and try to install from it but the problem doesn't solve, the installation still does not complete. I have tried to delete all files in the Windows temp folder and IE temp folder already but the problem still exist.
Below is the details from IE11_main.log file
00:00.000:
====================================================================
00:00.000: Started: 2014/05/26 (Y/M/D) 11:00:44.473 (local)
00:00.000: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.016: Command line: "C:\Users\TBG\Desktop\IE11-Windows6.1-x64-en-us.exe"
00:00.016: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.016: INFO: Previous version of Internet Explorer: 10.0.9200.16866
00:00.016: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.016: INFO: ...and 11.1.0.0...
00:00.016: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.016: INFO: iexplore.exe version check success. Install can proceed.
00:00.016: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.016: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.016: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.016: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:00.702: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:00.702: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18CE4.tmp\Spelling_en.msu.
00:00.702: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:00.702: INFO: Extracted Hyphenation dictionary for en to
C:\Windows\TEMP\IE18CE4.tmp\Hyphenation_en.msu.
00:00.718: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:01.607: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:02.714: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded
and extracted for use.
00:02.730: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE18CE4.tmp\IE11-
SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18CE4.tmp\IE11-support\HardwareBlockingList.xml"
00:02.870: INFO: Graphics Device Information: Intel(R) HD Graphics Family
00:02.870: INFO: Hardware support check succeeded. Installation will continue.
00:02.870: INFO: Windows 7 operating system detected.
00:02.886: INFO: Service pack major: 1
00:02.886: INFO: Service pack minor: 0
00:02.886: INFO: Service pack name: Service Pack 1
00:02.886: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >=
6.2.9200.16570 (True)
00:02.886: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll:
6.2.9200.16492 >= 6.2.9200.16426 (True)
00:02.886: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18409 >=
6.1.7601.17727 (True)
00:02.902: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll:
6.1.7601.18229 >= 6.1.7601.17617 (True)
00:02.902: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >=
6.1.7601.17888 (True)
00:02.902: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:02.902: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >=
6.1.7601.18010 (True)
00:02.902: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >=
6.1.7601.18254 (True)
00:02.917: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >=
6.1.7601.18247 (True)
00:07.597: INFO: Waiting for 0 prerequisite downloads.
01:37.423: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using
the downloaded package.
01:37.423: INFO: Waiting for 0 language pack downloads.
01:37.423: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
01:37.438: INFO: No reboot logic message NrApiStart(0), lParam=0x03771068 returned 0x00000000.
01:38.000: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
01:38.000: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
01:38.000: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE18CE4.tmp\IE11-
neutral.Downloaded.cab
01:38.000: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package
/packagepath:C:\Windows\TEMP\IE18CE4.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
02:20.619: INFO: Process exit code 0x80004005 (-2147467259) [Unspecified error ]
02:20.713: ERROR: Neutral package installation failed (exit code = 0x80004005 (2147500037)).
02:20.729: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
02:20.744: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
02:20.775: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
02:20.869: INFO: Waiting for Active Setup to complete.
02:20.963: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:32.694: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:32.741: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
02:32.756: INFO: SQM Upload returned 403
02:36.453: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE18CE4.tmp
02:36.531: INFO: Unable to remove directory C:\Windows\TEMP\IE18CE4.tmp, marking for deletion on reboot.
02:36.531: INFO: Released Internet Explorer Installer Mutex
Taweesak ArchawamaitreekoolDISM.log would make this clearer. And using ProcMon I suspect would really make it snap out at you. <eg>
C.f. (credit for a recent discovery)
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/i-get-error-9c59-when-updating-internet-explorer/03d4473a-867b-44a5-9a37-913e9a5879cf?page=8&msgId=afe85da0-36e0-4160-860b-d2973e78c8b9
Unfortunately, since then others have quickly stuck a pin in this balloon, finding that it is just one more bump in the road, but at least working around this coding error should change your symptom.
Good luck
Robert Aldwinckle
Thank you very much.
I have tried to create a symbolic link as suggested on a forum but the problem still cannot be solved. The error message from IE11_main.log file is exactly the same as before.
For DISM.Log, here are the details from the started time of the installtion process
2014-05-29 16:53:55, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2014-05-29 16:53:55, Info DISM DISM.EXE:
2014-05-29 16:53:55, Info DISM DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
2014-05-29 16:53:55, Info DISM DISM.EXE: Executing command line: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab
/quiet /norestart
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Getting Provider FolderManager - CDISMProviderStore::GetProvider
2014-05-29 16:53:55, Info DISM DISM Provider Store: PID=9144 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Manager: PID=9144 Successfully loaded the ImageSession at "C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583"
- CDISMManager::LoadImageSession
2014-05-29 16:53:58, Info DISM DISM Image Session: PID=8324 Instantiating the Provider Store. - CDISMImageSession::get_ProviderStore
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Initializing a provider store for the IMAGE session type. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\OSProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\OSProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:58, Info DISM DISM OS Provider: PID=8324 Defaulting SystemPath to C:\ - CDISMOSServiceManager::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM OS Provider: PID=8324 Defaulting Windows folder to C:\Windows - CDISMOSServiceManager::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Attempting to initialize the logger from the Image Session. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\LogProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\LogProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Getting Provider OSServices - CDISMProviderStore::GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\PEProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Warning DISM DISM Provider Store: PID=8324 Failed to Load the provider: C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\PEProvider.dll.
- CDISMProviderStore::Internal_GetProvider(hr:0x8007007e)
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Failed to get and initialize the PE Provider. Continuing by assuming that it
is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Manager: PID=9144 Image session successfully loaded from the temporary location: C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583
- CDISMManager::CreateImageSession
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Getting Provider OSServices - CDISMProviderStore::GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info CSI 00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-05-29 16:53:58, Info CSI 00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_SUCCESS
2014-05-29 16:53:58, Info DISM DISM.EXE: Target image information: OS Version=6.1.7601.17592, Image architecture=amd64
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Getting the collection of providers from an image provider store type. - CDISMProviderStore::GetProviderCollection
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\CbsProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:58, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:58, Info CSI 00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-05-29 16:53:58, Info CSI 00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_SUCCESS
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Finished initializing the CbsConUI Handler. - CCbsConUIHandler::Initialize
2014-05-29 16:53:59, Info CSI 00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-05-29 16:53:59, Info CSI 00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_SUCCESS
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 CBS is being initialized for online use. More information about CBS actions can be
located at: %windir%\logs\cbs\cbs.log - CDISMPackageManager::Initialize
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Loaded servicing stack for online use only. - CDISMPackageManager::RefreshInstanceAndLock
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\MsiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\IntlProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\DmiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info CSI 00000001 Shim considered [l:256{128}]"\??\C:\Windows\Servicing\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_OBJECT_PATH_NOT_FOUND
2014-05-29 16:53:59, Info CSI 00000002 Shim considered [l:250{125}]"\??\C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\pkgmgr.exe"
: got STATUS_SUCCESS
2014-05-29 16:53:59, Info DISM DISM OS Provider: PID=8324 Successfully loaded the hive. - CDISMOSServiceManager::DetermineBootDrive
2014-05-29 16:53:59, Info DISM DISM Driver Manager: PID=8324 Further logs for driver related operations can be found in the target operating system
at %WINDIR%\inf\setupapi.offline.log - CDriverManager::Initialize
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\UnattendProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\SmiProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Loading Provider from location C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Connecting to the provider located at C:\Users\TBG\AppData\Local\Temp\A444213B-3012-4ACB-9A8C-561F175FD583\TransmogProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Encountered a servicing provider, performing additional servicing initializations.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Getting Provider DISM Unattend Manager - CDISMProviderStore::GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Package Manager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Package Manager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: OSServices
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: MsiManager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: MsiManager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: IntlManager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: IntlManager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: DriverManager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: DriverManager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Unattend Manager
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: DISM Unattend Manager.
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: SmiManager
2014-05-29 16:53:59, Info DISM DISM.EXE: Attempting to add the commands from provider: Edition Manager
2014-05-29 16:53:59, Info DISM DISM Transmog Provider: PID=8324 Current image session is [ONLINE] - CTransmogManager::GetMode
2014-05-29 16:53:59, Info DISM DISM.EXE: Succesfully registered commands for the provider: Edition Manager.
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Getting Provider DISM Package Manager - CDISMProviderStore::GetProvider
2014-05-29 16:53:59, Info DISM DISM Provider Store: PID=8324 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Processing the top level command token(add-package). - CPackageManagerCLIHandler::Private_ValidateCmdLine
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Attempting to route to appropriate command handler. - CPackageManagerCLIHandler::ExecuteCmdLine
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Routing the command... - CPackageManagerCLIHandler::ExecuteCmdLine
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Encountered the option "packagepath" with value "C:\Windows\TEMP\IE1CA88.tmp\IE11-neutral.Downloaded.cab"
- CPackageManagerCLIHandler::Private_GetPackagesFromCommandLine
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Package Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~11.2.9600.16428
with CBS state 4(CbsInstallStateStaged) being mapped to dism state 3(DISM_INSTALL_STATE_STAGED) - CDISMPackage::LogInstallStateMapping
2014-05-29 16:53:59, Info DISM DISM Package Manager: PID=8324 Initiating Changes on Package with values: 4, 7 - CDISMPackage::Internal_ChangePackageState
2014-05-29 16:54:00, Info DISM PID=4640 Scratch directory set to 'C:\Users\TBG\AppData\Local\Temp\'. - CDISMManager::put_ScratchDir
2014-05-29 16:54:00, Info DISM PID=4640 Successfully loaded the ImageSession at "C:\Windows\System32\Dism" - CDISMManager::LoadImageSession
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Found and Initialized the DISM Logger. - CDISMProviderStore::Internal_InitializeLogger
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Failed to get and initialize the PE Provider. Continuing by assuming that it
is not a WinPE image. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Finished initializing the Provider Map. - CDISMProviderStore::Final_OnConnect
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Manager: PID=4640 Successfully created the local image session and provider store. - CDISMManager::CreateLocalImageSession
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Getting Provider DISMLogger - CDISMProviderStore::GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has previously been initialized. Returning the existing instance. -
CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM.EXE:
2014-05-29 16:54:00, Info DISM DISM.EXE: <----- Starting Dism.exe session ----->
2014-05-29 16:54:00, Info DISM DISM.EXE:
2014-05-29 16:54:00, Info DISM DISM.EXE: Host machine information: OS Version=6.1.7601, Running architecture=amd64, Number of processors=4
2014-05-29 16:54:00, Info DISM DISM.EXE: Executing command line: c:\windows\sysnative\dism.exe
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Getting the collection of providers from a local provider store type. - CDISMProviderStore::GetProviderCollection
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\WimProvider.dll - CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\WimProvider.dll. -
CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\FolderProvider.dll - CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\FolderProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Provider has not previously been encountered. Attempting to initialize the provider.
- CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Loading Provider from location C:\Windows\System32\Dism\CompatProvider.dll - CDISMProviderStore::Internal_GetProvider
2014-05-29 16:54:00, Info DISM DISM Provider Store: PID=4640 Connecting to the provider located at C:\Windows\System32\Dism\CompatProvider.dll.
- CDISMProviderStore::Internal_LoadProvider
2014-05-29 16:54:00, Info DISM DISM.EXE: Got the collection of providers. Now enumerating them to build the command table.
2014-05-29 16:54:00, Info DISM DISM.EXE: Attempting to add the commands from provider: WimManager
2014-05-29 16:54:00, Info DISM DISM.EXE: Getting the help information collection for the provider: WimManager.
2014-05-29 16:54:00, Info DISM DISM.EXE: Registering information from the help collection from provider: WimManager.
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(wimcommands) and category(localtoplevelhelp) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(cleanup-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(remount-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(mount-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(unmount-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(commit-wim) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(get-wiminfo) and category(wimcommands) for the provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Succesfully registered the Help Item with topic(get-mountedwiminfo) and category(wimcommands) for the
provider(WimManager).
2014-05-29 16:54:00, Info DISM DISM.EXE: Attempting to add the commands from provider: FolderManager
2014-05-29 16:54:00, Info DISM DISM.EXE: Attempting to add the commands from provider: DISM Log Provider
2014-05-29 16:54:00, Info DISM DISM.EXE: Attempting to add the commands from provider: Compatibility Manager
2014-05-29 16:54:00, Info DISM DISM.EXE: Getting the help information collection for the provider: Compatibility Manager.
2014-05-29 16:54:00, Info DISM DISM.EXE: Image session has been closed. Reboot required=no.
2014-05-29 16:54:00, Info DISM DISM.EXE:
2014-05-29 16:54:00, Info DISM DISM.EXE: <----- Ending Dism.exe session ----->
Taweesak Archawamaitreekool -
Windows Explorer folder context menu crash
Hello, On a PC running Windows 7x64 Ultimate, Windows Explorer closes with a
"Windows Explorer has stopped working" message, and needs to be restarted.
It quits when I right click on a folder, while right clicking on a file doesn't cause it
to quit. So far I've tried:
Uninstalling and reinstalling graphics drivers, SVC scan, malware scans, virus scan,
hijack this, safe mode, clean boot, shexview, shmnview, reliability monitor, and event
viewer. I could use some help with what shell extensions to modify, if that is
even the problem. Thanks
Event Viewer Windows applications log has entries for event ID 1000 error,
with these details:
Explorer.EXE
6.1.7601.17567
4d672ee4
SHELL32.dll
6.1.7601.18517
53aa2e07
c0000005
0000000000050506
13d4
01cfff64b8cef67f
C:\Windows\Explorer.EXE
C:\Windows\system32\SHELL32.dll
0639a5f1-6b59-11e4-9316-5404a64c920b
Non-Windows context menu entries from shexview-x64 ==================================================
Extension Name :
Disabled : No
Type : Context Menu
Description : 7-Zip Shell Extension
Version : 9.20
Product Name : 7-Zip
Company : Igor Pavlov
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files\7-Zip\7-zip.dll
CLSID : {23170F69-40C1-278A-1000-000100020000}
File Created Time : 11/18/2010 9:08:50 PM
CLSID Modified Time: 1/28/2014 4:45:12 PM
Microsoft : No
File Extensions : *, Directory
File Attributes : A
File Size : 86,016
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name :
Disabled : No
Type : Context Menu
Description : Backup Shell
Version : 8.2.0.21
Product Name : Backup
Company : Symantec Corporation
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll
CLSID : {F7CAA2A1-67A2-44BB-B20F-202FD8EB1DAB}
File Created Time : 10/3/2014 9:10:50 AM
CLSID Modified Time: 4/5/2014 7:47:01 PM
Microsoft : No
File Extensions : *, Folder, opensearchfilefolderresult
File Attributes : AR
File Size : 2,657,632
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : AccExt Class
Disabled : No
Type : Context Menu
Description : Core Sync
Version : 1.3.1.405
Product Name : CoreSync
Company :
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll
CLSID : {2A118EB5-5797-4F5E-8B3D-F4ECBA3C98E4}
File Created Time : 9/26/2014 2:41:22 PM
CLSID Modified Time: 11/3/2014 11:56:29 AM
Microsoft : No
File Extensions : *, Folder, opensearchfilefolderresult
File Attributes : A
File Size : 1,021,088
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : Acrobat Elements Context Menu
Disabled : No
Type : Context Menu
Description : Adobe Acrobat Context Menu
Version : 11.0.0
Product Name : Adobe Acrobat Elements
Company : Adobe Systems Inc.
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll
CLSID : {A6595CD1-BF77-430A-A452-18696685F7C7}
File Created Time : 9/23/2012 7:43:36 PM
CLSID Modified Time: 8/23/2013 8:36:01 PM
Microsoft : No
File Extensions : *, Folder, opensearchfilefolderresult
File Attributes : A
File Size : 2,288,288
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : ContextMenuHandler Class
Disabled : No
Type : Context Menu
Description : Apple Photostreams UI Shell Extension
Version : 7.15.7.1
Product Name : iCloud Control Panel
Company : Apple Inc.
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files\Common Files\Apple\Internet Services\ShellStreams64.dll
CLSID : {89D984B3-813B-406A-8298-118AFA3A22AE}
File Created Time : 8/11/2014 10:53:42 AM
CLSID Modified Time: 10/31/2014 10:56:07 PM
Microsoft : No
File Extensions : *
File Attributes : A
File Size : 1,130,280
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : DropboxExt
Disabled : No
Type : Context Menu
Description : Dropbox Shell Extension
Version : 1.0.0.24
Product Name : Dropbox
Company : Dropbox, Inc.
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Users\Paul\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
CLSID : {FB314ED9-A251-47B7-93E1-CDD82E34AF8B}
File Created Time : 6/24/2014 5:04:54 PM
CLSID Modified Time: 7/23/2014 7:36:21 AM
Microsoft : No
File Extensions : Directory\Background, *, .lnk, Directory, lnkfile
File Attributes : A
File Size : 164,760
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : GDContextMenu Class
Disabled : No
Type : Context Menu
Description : Google Drive shell extension
Version : 1.18.7821.2489
Product Name : Google Drive
Company : Google
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files (x86)\Google\Drive\contextmenu64.dll
CLSID : {BB02B294-8425-42E5-983F-41A1FA970CD6}
File Created Time : 10/21/2014 5:52:26 PM
CLSID Modified Time: 11/9/2014 9:18:01 PM
Microsoft : No
File Extensions : *, .lnk, Directory, lnkfile
File Attributes : A
File Size : 141,640
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : IEContextMenu Class
Disabled : No
Type : Context Menu
Description : Norton Internet Security Shell Extension Module
Version : 21.6.0.32
Product Name : Norton Internet Security
Company : Symantec Corporation
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\NavShExt.dll
CLSID : {FAD61B3D-699D-49B2-BE16-7F82CB4C59CA}
File Created Time : 10/3/2014 9:10:50 AM
CLSID Modified Time: 4/5/2014 7:47:02 PM
Microsoft : No
File Extensions : *, Drive, file, Folder, opensearchfilefolderresult
File Attributes : AR
File Size : 267,080
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : Incinerator Context Menu Handler
Disabled : No
Type : Context Menu
Description : iolo Incinerator ®
Version : 12.5.0.86
Product Name : Incinerator
Company : iolo technologies, LLC
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Windows\system32\Incinerator64.dll
CLSID : {E8215BEA-3290-4C73-964B-75502B9B41B2}
File Created Time : 6/28/2013 5:46:02 AM
CLSID Modified Time: 2/12/2014 9:54:22 AM
Microsoft : No
File Extensions : *, .lnk, Directory, lnkfile
File Attributes : A
File Size : 2,155,152
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : Incinerator Junction Point Context Menu Handler
Disabled : No
Type : Context Menu
Description : iolo Incinerator ®
Version : 12.5.0.86
Product Name : Incinerator
Company : iolo technologies, LLC
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Windows\system32\Incinerator64.dll
CLSID : {9081C77F-9FAF-4551-A878-10A4249CD1FA}
File Created Time : 6/28/2013 5:46:02 AM
CLSID Modified Time: 2/12/2014 9:54:22 AM
Microsoft : No
File Extensions : .SendToIncinerator
File Attributes : A
File Size : 2,155,152
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : MShellExtMenu Class
Disabled : No
Type : Context Menu
Description : MagicISO Shell Extension Module
Version : 5, 3, 0, 198
Product Name : MagicISO Shell Extension Module
Company : MagicISO, Inc.
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files (x86)\MagicISO\misosh64.dll
CLSID : {DB85C504-C730-49DD-BEC1-7B39C6103B7A}
File Created Time : 10/4/2014 6:41:04 PM
CLSID Modified Time: 10/4/2014 6:41:05 PM
Microsoft : No
File Extensions : *, Directory, Folder, opensearchfilefolderresult
File Attributes : A
File Size : 43,520
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : NVIDIA CPL Context Menu Extension
Disabled : No
Type : Context Menu
Description : NVIDIA Display Shell Extension
Version : 344.65
Product Name : NVIDIA Shell Extensions
Company : NVIDIA Corporation
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Windows\system32\nvshext.dll
CLSID : {3D1975AF-48C6-4f8e-A182-BE0E08FA86A9}
File Created Time : 11/13/2014 11:57:26 AM
CLSID Modified Time: 11/13/2014 12:03:23 PM
Microsoft : No
File Extensions : Directory\Background
File Attributes : A
File Size : 61,640
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : RUShellExt Class
Disabled : No
Type : Context Menu
Description : Revo Uninstaller Pro Extension
Version : 1.0.0.3
Product Name : Revo Uninstaller Pro Extenison
Company : VS Revo Group
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files\VS Revo Group\Revo Uninstaller Pro\RUExt.dll
CLSID : {2C5515DC-2A7E-4BFD-B813-CACC2B685EB7}
File Created Time : 6/28/2013 8:26:20 PM
CLSID Modified Time: 6/28/2013 8:26:21 PM
Microsoft : No
File Extensions : .exe, .msi, exefile, Folder, opensearchfilefolderresult
File Attributes : A
File Size : 123,120
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : Spybot-S&D Explorer Integration
Disabled : No
Type : Context Menu
Description : Windows Explorer context menu integration
Version : 2.3.39.113
Product Name : Spybot - Search & Destroy
Company : Safer-Networking Ltd.
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files (x86)\Spybot - Search & Destroy 2\SDECon64.dll
CLSID : {44176360-2BBF-4EC1-93CE-384B8681A0BC}
File Created Time : 11/2/2014 6:40:12 PM
CLSID Modified Time: 11/2/2014 6:40:13 PM
Microsoft : No
File Extensions : *, Folder, opensearchfilefolderresult
File Attributes : A
File Size : 484,304
.NET Extension : No
Digital Signature :
==================================================
==================================================
Extension Name : STKContextMenu Class
Disabled : No
Type : Context Menu
Description : Send to Kindle Context Menu dll
Version : 1,0,1,240
Product Name : Send to Kindle
Company : Amazon.com, Inc.
My Computer : No
Desktop : No
Control Panel : No
My Network Places : No
Entire Network : No
Remote Computer : No
Filename : C:\Program Files (x86)\Amazon\SendToKindle\stkContextMenu_240.dll
CLSID : {90DD7445-E924-4c6e-92AC-01F8C3A7E0C7}
File Created Time : 11/4/2014 1:40:41 PM
CLSID Modified Time: 11/4/2014 1:40:41 PM
Microsoft : No
File Extensions : AllFilesystemObjects
File Attributes : A
File Size : 255,808
.NET Extension : No
Digital Signature :
==================================================Hi,
In addition to above suggestions, please help to collect crash dump file for explorer.exe, let's see what exacted file cause your issue:
First enable app crash dump collection by copying following words into notepad, saving it as dump.reg and importing it:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\localdumps\explorer.EXE]
"DumpFolder"=hex(2):63,00,3a,00,5c,00,63,00,72,00,61,00,73,00,68,00,64,00,75,\
00,6d,00,70,00,73,00,00,00
"DumpCount"=dword:00000010
"DumpType"=dword:00000001
"CustomDumpFlags"=dword:00000000
Then, open explorer to repro the issue. If crash issue appeared, please find the crashdump file under c:\.
To further help you, please upload this file into Onedrive and shared the link here.
Kate Li
TechNet Community Support -
My ipad2 can't open a program in the explorer. It says that I need to download windows explorer 6 or higher. It opens other programs. How do I download windows explorer 6 or higher?
That is because whoever programmed the web site used Internet Explorer extentions. These will only run in Internet Explorer. So, use a computer with Windows to use that web site.
-
Explorer Crash/Refresh when trying to Run As Admin or Right Clicking
Hi guys,
I've been looking for days for a solution and have come to the end of my tether.
Basically here is the problem:
Norton Internet Security has stopped working and will not launch when I try to open it.
Mozilla Firefox stopped connecting to the internet.
Whenever I right click on something and then press Run As Administrator, my desktop freezes and then refreshes. I can move a folder over to one side of the screen, then after the refresh/crash it would have moved back to where it was originally. It also
does it when I left click on anything on the taskbar.
I have also run Spybot S&D, Malwarebytes and Nortons Online Antivirus. Nothing there.
I have checked the event viewer and found the following error:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-03-25T18:42:57.000000000Z" />
<EventRecordID>74762</EventRecordID>
<Channel>Application</Channel>
<Computer>Jason</Computer>
<Security />
</System>
- <EventData>
<Data>explorer.exe</Data>
<Data>6.3.9600.17667</Data>
<Data>54c6f7c2</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.3.9600.17415</Data>
<Data>54505737</Data>
<Data>c06d007e</Data>
<Data>0000000000008b9c</Data>
<Data>11cc</Data>
<Data>01d0672b5fdf4ef9</Data>
<Data>C:\WINDOWS\explorer.exe</Data>
<Data>C:\WINDOWS\system32\KERNELBASE.dll</Data>
<Data>c0de870f-d31e-11e4-be9b-74d02b20ce08</Data>
<Data />
<Data />
</EventData>
</Event>
I had another one too but it has seemed to have disappeared, it was something to do with TLS error code 40.
This is extremely annoying as Norton isn't up and running and I'm relying on Windows Firewall and Windows Defender.
Any help would be greatly appreciated.
Thanks.
JayJS
Please upload your event viewer logs and run a system file check
Please run a system file check (SFC) & DISM if you are on win 8 or higher
All instructions are in our Wiki article below...
Should you have any questions please ask us.
System file check (SFC) Scan and Repair System
Files
Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file to Onedrive or a file sharing service and put a link to it in your next post
If you have updated to win 8.1 and you get the error message "the system cannot find the file specified" it is a known problem. The work around is
to edit the registry. If you are not comfortable doing this DONT. If you are, backup the key before you do
Press Win+"R" and input regedit
Navigate to:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WINEVT\Channels. Delete "Microsoft-Windows-DxpTaskRingtone/Analytic"
Wanikiya and Dyami--Team Zigzag -
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